NEC Univerge DT820 User manual

UNIVERGE SV9500 | DT820 6 Button IP phone Reference Sheet 1
UNIVERGE SV9500
DT820 6 Button IP phone Reference Sheet
Make a call
Lift the handset or press Speaker.
Dial the required number (For external calls, dial “0”
first).
Hang up on a call
Simply replace the handset or press Speaker if in
hands-free mode.
Hold a call
Ask the caller to please hold:
Press the Hold key.
You may replace the handset if you wish.
To retrieve a call:
Lift the handset.
Press the flashing line.
Note:
For exclusive hold - press Hold twice.
Multiline display
Caller ID | Time | Date
High quality handset
Speaker phone
High quality hands free
Message / ring indicator
Soft keys
Change based on the phones status
Line keys
Lines | On touch dialing | Features
Feature keys
Recall | Feature | Answer | Microphone
Navigation cursor
4 way navigation | Enter
Microphone

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Transfer
With a call in progress:
Press the Transfer key.
Dial an extension or external number and announce
the call (optional).
Replace the handset.
Note:
If the called extension is busy or does not answer, press
the Transfer to return to your caller. If the extension does
not accept the call, ask them to hang up and your call is
returned.
Conference
With a call in progress (internal or external).
Press the Transfer key.
Dial internal or external number.
When the third party answers, press the Conf soft key.
A three-way conference is now established.
Note:
Any party may exit the conference by hanging up. The
two parties will remain connected, as long as one of the
remaining parties is internal.
Consult hold
Allows user to toggle between calls
Press the Transfer key (this puts the first call on hold
and provides you with dial tone to call the 2nd party).
Dial required 2nd number.
Press the Transfer key each time you wish to toggle
between the parties.
When finished with one party, hang up. The telephone
will ring and connect you to the other party.
Last number redial
Without lifting the handset, press the Redial button.
Press Redial to scroll to the required number.
Press *or #to initiate the call (system dependant).
Call back
If you dial a busy extension:
Press Call Back (CB) soft key or dial Access code ______.
Replace the handset.
During this time, you may make and receive calls.
When both extensions are free, your phone will ring.
Lift the handset or press Speaker and the other
extension will ring.
To Cancel:
Press Call Back (CB) soft key or dial Access code ______.
Voice call
Lift the handset and dial the extension number.
Press VOICE soft key and speak over the intercom.
Store a speed dial number
To store a phone number using One-Touch Keys:
Press the Feature button.
Press an available One-Touch Speed Calling key.
Enter either the extension number or external number
including 0 for an outside line.
Press the Feature button again.
To Access:
Press desired One-Touch Speed Calling key or press
Speaker and One-Touch Speed Calling key to call
number.

UNIVERGE SV9500 | DT820 6 Button IP phone Reference Sheet 3
Forward all of your calls
To Set:
Lift the handset and press FDA key or dial Access code
______.
Dial the destination number.
Replace the handset.
To Cancel:
Lift the handset and press the FDA key or dial Access
code ______.
Forwards your phone while you’re not there
Your calls will be redirected after 4 to 6 rings.
To Set:
Lift the handset and press FDN key or dial
Access code ______.
Dial the destination number.
Replace the handset.
To Cancel:
Lift the handset and press the FDN key Dial Access
code ______.
Forward calls while you are on the phone
To Set:
Lift the handset and press FDB key or dial Access code
______.
Dial the destination number.
Replace the handset.
To Cancel:
Lift the handset and press the FDB key or Dial Access
code ______.
Login / Logout
To Login:
Enter Login code and press the SET soft key.
Enter password and press the OK soft key.
To Logout:
Press LOGOUT key (display will show LOGOUT?).
Press LOGOUT key again and wait a few seconds for
handset to logout.
Answering another person’s ringing phone
To answer a ringing extension in your group:
Lift the handset and press PICK soft key or dial Access
code______.
For ringing extensions not in your group:
Lift the handset and dial Access code ______ plus the
ringing extension’s number.
To adjust the display
Press the Up / Down buttons while the phone is idle.
In call volume
Press the Up / Down buttons while talking on the phone
to adjust the volume.
Ring volume
Press the Up / Down buttons while the phone is ringing to
adjust the volume.

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1 - Call Indicator Lamps
Lamp at top corner of handset flashes when a call
terminates to the terminal. The Lamp lights steadily when
a message has been left.
2 –Soft Keys
These keys change function depending on what you are
doing with the phone. Their function is shown on the
phone’s screen above.
3 - Programmable Keys
These keys can be programmed as either Flexible Line
key, Programmable Feature key or One-Touch Speed Dial
key.
4 - Recall
Press this key to terminate current call and get dial tone.
5 - Feature
Used to activate terminal setup functions and to program
One-Touch keys.
Feature + 1 Turns microphone On/Off.
Feature + 7 Indicator On/Off. Controls if lamp flashes when
ringing.
Feature + 8 Direct/Pre-set dial pad selection.
Direct will automatically go off-hook when a
number is dialled. Pre-set will allow the number
to be dialled before going off-hook.
6 - Answer
When the LED on this key is flashing, press the key to
answer a waiting call.
7 - Mic
Press key to enable / disable your microphone in a hands-
free conversation. The key lights up if your microphone is
enabled.
8 - Menu
Access phone settings.
9 - Hold
Press this key to put a call on hold.
10 - Transfer
Allows the extension user to transfer a call or make a
second call.
11 - Speaker
Controls built-in speaker, which can be used for Hands
Free Dialling. The key lights when speaker mode is active.
12 - Redial
Press this key to activate the redial feature.
13 - Up / Down
Used to adjust speaker/receiver volume and ringer
volume.
Press while idle to adjust speaker/receiver volume.
Press while ringing to adjust ring volume.
Press while in a menu to navigate
14 - Enter
Press key to select menu items.
15 - Directory
Press key to activate speed calling (if enabled).
DT820 SV9500 Quick Reference Guide –V20170718
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For more information visit http://sv9000.nec.com.au
A5 Booklet 20170719 NEC