NEC UNIVERGE SL2100 User manual

DT920 (ITK-8LCX) User Guide
NDA-32900
Issue 1.0
SL2100

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functions, or features at any time without notice.
NEC Enterprise Communication Technologies, Inc. has prepared this document for use by its
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Communication Technologies, Inc. and shall not be reproduced without prior written approval of
NEC Enterprise Communication Technologies, Inc.
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Copyright 2020
NEC Enterprise Communication Technologies, Inc.
3929 W. John Carpenter Freeway
Irving, TX 75063-9406

SL2100 DT920 (ITK-8LCX) User Guide i
TABLE OF CONTENTS
Chapter 1 DT920 (ITX-8LCX)
Section 1 Introduction ................................................................................................. 1
Section 2 Installation ................................................................................................... 2
2.1 Installing the Handset and LAN Cable ............................................... 2
2.2 Adjusting the Angle of the Tilt Legs.................................................... 3
2.2.1 Adjust Angle of Tilt Legs .................................................................3
2.2.2 Raise the Height of the Tilt Legs:....................................................3
Section 3 Using Your Terminal................................................................................... 4
3.1 Keys and Parts...................................................................................4
3.2 Technical Specifications.....................................................................6
3.3 Screen Layout and Key Functions ..................................................... 7
3.3.1 Function Key Information................................................................8
3.3.2 LCD.................................................................................................8
3.3.3 Menu Key........................................................................................9
3.4 For Your Convenience ..................................................................... 12
3.4.1 Programmable Function Keys.......................................................12
3.4.2 DSS/One-Touch Keys...................................................................13
3.4.3 Abbreviated Dial (Speed Dial) Registration ..................................14
3.4.4 Entering Alphanumeric Characters...............................................15
Section 4 Calling Features ........................................................................................ 16
4.1 Placing Calls..................................................................................... 16
4.1.1 Place an Outside Call (Quick Access) .........................................16
4.1.2 Place an Outside Call (Access by Code) .....................................16
4.1.3 Place an Intercom Call (Dial Access) ...........................................17

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4.2 Placing Calls Quickly.........................................................................17
4.2.1 Directory Dialing ........................................................................... 17
4.2.2 Last Number Dialing .................................................................... 18
4.2.3 Callback by Received Number ..................................................... 18
4.2.4 Abbreviated (Speed) Dialing <for Outside> ................................. 19
4.2.5 One-Touch / DSS Call ................................................................. 19
4.3 If Your Call Doesn’t Go Through.......................................................20
4.3.1 Set Camp On / Callback .............................................................. 20
4.3.2 Cancel Camp On / Callback ......................................................... 20
4.3.3 Repeat Dialing (Outside Call Only) .............................................. 21
4.3.4 Answer Message Waiting (Terminal Indicator is Flashing Red) .. 21
4.3.5 Cancel Message Waiting ............................................................. 22
4.4 Answering Calls ................................................................................22
4.4.1 Answering an Outside Call ........................................................... 22
4.4.2 Answering an Intercom Call ......................................................... 22
4.4.3 Picking up a Call for Other Extensions ........................................ 23
4.5 Hold / Transferring Calls ...................................................................23
4.5.1 Holding a Call / Retrieving a Held Call ......................................... 23
4.5.2 Holding a Call Exclusively ............................................................ 24
4.5.3 Retrieve a Held Outside Call ........................................................ 24
4.5.4 Transferring a Call to the Other Extension ................................... 25
4.6 For More Convenient Use… .............................................................25
4.6.1 Do Not Disturb (DND) .................................................................. 25
4.6.2 Conference .................................................................................. 26
4.6.3 Call Forwarding / Follow Me ......................................................... 26
Section 5 Soft Keys Operation – Default Advanced Mode 2...................................29
5.1 Menu Soft Key ..................................................................................29
5.2 Dir Soft Key ......................................................................................30
5.3 VM Soft Key .....................................................................................30
5.4 CL Soft Key ......................................................................................31
5.5 Soft Key Operations During Off-Hook Condition ..............................32

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5.6 Soft Key Operations During Intercom Calling .................................. 32
5.7 Soft Key Operations After Establishing an Intercom Call ................ 33
5.8 Soft Key Operations During Outside Call ........................................ 34
Section 6 Cursor Key Operation............................................................................... 35
6.1 Menu Structure When PRG 15-02-60 is Set to Standard Mode ......35
6.2 Menu Structure When PRG 15-02-60 is set to Advanced Mode 1 .. 36
Section 7 Soft Keys Operation – Standard Mode.................................................... 38
7.1 Soft Key Structure When PRG 15-02-60 is set to Standard Mode .. 38
Section 8 In-Mail (Voice Mail).................................................................................... 42
8.1 Log-On to the In-Mail ....................................................................... 42
8.2 Call Forward to Voice Mail ............................................................... 43
8.3 Mailbox Greeting ............................................................................. 45
8.4 Mailbox Security Code .................................................................... 45
8.5 Listen to Messages Left in Your Mailbox ......................................... 46
Section 9 In-Mail (Voice Mail System Administrator) ............................................. 47
Log-In to In-Mail ......................................................................................... 47

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SL2100 DT920 (ITK-8LCX) User Guide v
LIST OF FIGURES AND TABLES
Figure 1 DT920 (ITK-8LCX-1) Self-Labeling Model ........................................................................1
Figure 2 Installing the Handset and LAN Cable ..............................................................................2
Figure 3 Adjust the Tilt Leg Angle ...................................................................................................3
Figure 4 Adjust the Tilt Leg Height ..................................................................................................3
Figure 5 DT920 (ITK-8LCX) ............................................................................................................4
Figure 6 ITK-8LCX Display .............................................................................................................7
Figure 7 Example of Idle Display ....................................................................................................8
Figure 8 DT920 – Programmable Function Keys ..........................................................................12
Figure 9 DSS/One-Touch Keys .....................................................................................................13
Figure 10 Abbreviated Dial (Speed Dial) Registration Keys ...........................................................14
Figure 11 Alphanumeric Characters ...............................................................................................15
Figure 12 Placing an Outside Call Using Quick Access ..................................................................16
Figure 13 Placing an Outside Call Using an Access Code .............................................................16
Figure 14 Placing an Intercom Call Using Dial Access ...................................................................17
Figure 15 Directory Dialing ..............................................................................................................17
Figure 16 Last Number Dialing .......................................................................................................18
Figure 17 Callback Using Received Number ..................................................................................18
Figure 18 Abbreviated Speed Dialing for Outside Call ....................................................................19
Figure 19 One-Touch / DSS Call ....................................................................................................19
Figure 20 Set Camp On or Callback ...............................................................................................20
Figure 21 Cancel Camp On or Callback .........................................................................................20
Figure 22 Repeat Dialing for Outside Call .......................................................................................21
Figure 23 Answer Message Waiting When Indicator Flashes Red .................................................21
Figure 24 Cancel Message Waiting ................................................................................................22
Figure 25 Answering an Outside Call ..............................................................................................22
Figure 26 Answering an Intercom Call ............................................................................................22
Figure 27 Pick Up Call for Other Extensions ...................................................................................23
Figure 28 Holding a Call or Retrieve a Held Call ............................................................................23
Figure 29 Holding a Call Exclusively ...............................................................................................24
Figure 30 Retrieve a Held Outside Call ...........................................................................................24

vi List of Figures and Tables
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Figure 31 Transfer Call to Other Extension .....................................................................................25
Figure 32 Do Not Disturb .................................................................................................................25
Figure 33 Holding a Call Exclusively ...............................................................................................26
Figure 34 Call Forward Immediate ..................................................................................................26
Figure 35 Call Forward When Busy ................................................................................................27
Figure 36 Call Forward No Answer .................................................................................................27
Figure 37 Call Forward Busy / No Answer ......................................................................................27
Figure 38 Call Forward Both Ring ...................................................................................................28
Figure 39 Call Forward Follow Me ..................................................................................................28
Figure 40 Menu Soft Key .................................................................................................................29
Figure 41 Holding a Call Exclusively ...............................................................................................30
Figure 42 VM Soft Key ....................................................................................................................30
Figure 43 CL Soft Key .....................................................................................................................31
Figure 44 Operations During Off-Hook Conditions ..........................................................................32
Figure 45 Operations During Intercom Calling ................................................................................32
Figure 46 Operations After Intercom Call Established ....................................................................33
Figure 47 Operations During Outside Call ......................................................................................34
Figure 48 Program 15-02-60 Set to Standard Mode .......................................................................35
Figure 49 Program 15-02-60 Set to Advanced Mode 1 ...................................................................36
Figure 50 Program 15-02-60 Set to Advanced Mode 1 (Cont.) .......................................................37
Figure 51 Program 15-02-60 Set to Standard Mode .......................................................................38
Figure 52 Program 15-02-60 Set to Standard Mode (Cont.) ...........................................................39
Figure 53 Program 15-02-60 Set to Standard Mode (Cont.) ...........................................................40
Figure 54 Program 15-02-60 Set to Standard Mode (Cont.) ...........................................................41
Figure 55 Log-On to In-Mail ............................................................................................................42
Figure 56 Operation by Function Key ..............................................................................................43
Figure 57 Forward All Incoming Calls .............................................................................................43
Figure 58 Forward Incoming Call When Busy .................................................................................43
Figure 59 Forward Incoming Call When No Answer .......................................................................44
Figure 60 Forward Incoming Call When Busy / No Answer ............................................................44
Figure 61 Mailbox Greeting .............................................................................................................45
Figure 62 Mailbox Security Code ....................................................................................................45
Figure 63 Operation by Function Key ..............................................................................................46
Figure 64 Operation by Soft Key .....................................................................................................46

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Figure 65 Basic Operation Without Function Key ...........................................................................46
Figure 66 Basic Operation Without Function Key ...........................................................................47

viii List of Figures and Tables
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SL2100 DT920 (ITK-8LCX) User Guide 1
SL2100
DT920 (ITX-8LCX)
SECTION 1 INTRODUCTION
Thank you for purchasing NEC SL2100 system.
Due to the flexibility built into the system, your Dialing Codes and Feature Capacities
may differ from those in this guide. Check with your NEC Authorized Supplier /
System Administrator and make note of any differences.
Figure 1 DT920 (ITK-8LCX-1) Self-Labeling Model

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SECTION 2 INSTALLATION
2.1 Installing the Handset and LAN Cable
When installing the handset:
1. Make sure the handset cord is plugged into the handset jack on the
telephone base.
2. The LAN cable routes through the channel on the telephone base or the
telephone legs. (The LAN cable is customer provided.)
*Power Feed: PoE (IEEE802.3af) Only
Figure 2 Installing the Handset and LAN Cable

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SL2100 DT920 (ITK-8LCX) User Guide 3
2.2 Adjusting the Angle of the Tilt Legs
2.2.1 Adjust Angle of Tilt Legs
1. Turn the terminal over (key side down).
2. Adjust the legs to the desired height (upward to raise the height /
downward to lower the height.
3. Turn the terminal over (key side up).
2.2.2 Raise the Height of the Tilt Legs:
The height can be adjusted by moving the legs, which are attached to the
bottom of the terminal.
Figure 3 Adjust the Tilt Leg Angle
Figure 4 Adjust the Tilt Leg Height

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SECTION 3 USING YOUR TERMINAL
This manual provides a function key layout for the DT920 terminal.
3.1 Keys and Parts
Figure 5 DT920 (ITK-8LCX)

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SL2100 DT920 (ITK-8LCX) User Guide 5
No. Name Function
(1) Handset Used to send/receive voice.
(2) Back Key To return to previous window.
(3) Speaker To Originate a call with handsfree.
(4) Dial Keypad To dial the called party number or feature access code.
(5) Hold key To place a call on hold.
(6) Transfer key Allows the terminal user to transfer established calls to another
terminal, without attendant assistance.
(7) Speaker Key (with light) To control the built-in speaker which can be used for handsfree
dialing or monitoring.
(8)
Cursor Key
To enter a selected item after navigating the menu. This key is
also used to display the shortcut menu for frequently-used
features.
(Note: Only for classic mode)
Volume (UP/DOWN) key
To adjust speaker/receiver volume, and ringer volume while off-
hook. To display the directory (DIR) by pressing the down key
while on-hook.
Right key (Directory)
To access Last Number Redial.
(Note: Only for classic mode)
Left key (Redial)
To display the Call History.
(Note: Only for Classic Mode)
(9) Menu Key To access the menu of terminal. Only “Phone” and “Settings” icons
function. Directory and History are not supported from this page
and are accessed from the Cursor button.
(10) Mic Key MIC LED on Microphone is On, LED off Microphone is muted. LED
must be on for handsfree response. MIC key also works for
handset.
(11) Feature Key (with light) To activate features such as terminal setup and to program One-
Touch Speed Calling keys.
(12) Answer Key (with light) To answer the incoming call, when LED on this key is lit.
(13) Recall Key To finish a call and hear the dial tone to make an another call
(same as Flash Key).
(14) Programmable Keys
(with light) These keys can be programmed as Flexible line key/ Programmable feature key by system administrator.
(15) Home Key To display the Utility menu or check the status of programmable
keys press and hold this button.
To check the status of a programmable key, press this button
(16) Soft keys The feature name is shown at the bottom of the LCD. The
appropriate feature key is displayed on the screen according to the
call handling process.

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3.2 Technical Specifications
(17) LCD To display date or dialed number, etc.
(18) Call Indicator Lamp The large LED at the top of the terminal flashes when receiving an
incoming call. It also flashes indicating a voice mail message has
been received.
(19) Multi Key To display the application switch screen.
Item ITK-8LCX-1
LCD 3.5 inch TFT
LCD color Color (16,770,000 colors)
Programmable
Line/Feature
Key 8 keys
Fixed Feature
Key 13 keys (with Menu key and Cursor key)
Soft key 4 keys
Back Light LCD and digit key (lit for 10 seconds when operating)
Phone Book System : Max 90,000 records per system
Personal : Max 1,000 records per terminal
Call History Outgoing Call: Max 50 records per terminal
Incoming Call: Max 50 records per terminal
XML Browser Available
Handsfree Available (Full duplex), Wideband support
Headset Available (HW510 (A10) / HW251N (A10) / W710 (APD-80)
LAN Interface 2-port, 10BASE-T/100BASE-TX/1000BASE-T, Full-duplex/Half-duplex, Auto
Negotiation/Fixed (Except 1000BASE-T)
Voice CODEC G.711, G.729a, G.722
IP Address
Setting Sets via DHCP server/Sets Statically
QoS ToS (IP Precedence, Diffserv)
VLAN Tag VLAN (IEEE802.1Q/p), LLDP-MED, DHCP
Security
IEEE802.1x authentication (EAP-MD5, EAP-TLS), IEEE802.1x authentication
support (EAPoL Forwarding) on the PC port via switch at a high hierarchy level,
SIP&RTP Encryption, HTTPS (Web Programming/Download), VPN (L2TP/IPsec
(IPv4))
No. Name Function

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SL2100 DT920 (ITK-8LCX) User Guide 7
3.3 Screen Layout and Key Functions
Power Supply Central Power Supply = IEEE802.3at Type1 (IEEE802.3af compatible)
Power
Consumption Max : About 3.75W, Standby : About 2.0W (without optional connection)
Download Boot & Program / Config /Ringing Tone / Music on Hold/ Phone Book / Phone
Book list / Wallpaper/ Voice confirmation tone
Adapter and
Accessory
(Option) Wall Mount unit (WM) / Numbered Keypad
Dimension
(W×D×H) 181(W) x 243(D) x 133(H)
Weight About 1.0Kg
Environmental Temperature range = 0° C to 40° C (32° F, to 104° F)
Ambient temperature range = -20° C to 60° C (68° F to 140° F)
Humidity = 10 to 90% RH (non-condensing)
*Dimensions are approximate.
Figure 6 ITK-8LCX Display
Item ITK-8LCX-1
Date and Time
DESI-less
Function
Keys
Indications

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32 function keys (8 keys x 4 pages) additional programmable keys are provided
(based on license). They can be programmed as Flexible Line/Programmable
feature key by Telephony Server Administrator. For the SL2100, the
programmable keys can be set by WebPro/ PCPro/Tel Pro and user can also set
them.
3.3.1 Function Key Information
Function Key Information displays the following:
3.3.2 LCD
The LCD (Liquid Crystal Display) provides SL2100 call information and Line
Key activity. You will also find Date, Time and Softkey operation. The LCD
on the ITK-8LCX has 128 character display and 3-line capability.
NOTE

Maximum of 13 characters is supported.
Key Description Maximum Digits
to be Displayed
Line Key Name and Number information Refer to Note*
Feature Key Feature Name Refer to Note*
One Touch
Speed Dial Key - Speed Dial Name information - Number information Refer to Note*
Note*: Maximum of 13 characters is supported.
Figure 7 Example of Idle Display