Earthquake warrants the original purchaser that all Factory Sealed - Bent speaker frame, broken speaker connectors, holes in speaker
NewAudio Products be free from defects in material and workmanship, under cone,surround&dustcap,burntspeakervoicecoil.
normal and proper use, for a period of five (5) years from the date of purchase - Fading, deterioration of speaker components & finish due to improper
(asshownontheoriginalbillofsalewithserialnumberaffixed/writtenonit).The exposuretoelements.
five (5) years warranty period is valid only if the product is properly installed by - Bent amplifier casing, damaged finish on the casing due to abuse,
an Earthquake authorized party, and the warranty registration card is properly misuse,orimproperuseofcleaningmaterial.
filled out and sent to Earthquake Sound Corporation. If the product is installed - BurnttracersonPCB.
byanon-authorizedparty,aninety(90)dayswarrantyperiodapplies. - Product/part damaged due to poor packaging or abusive shipping
conditions.
(A)Five(5)yearslimitedwarrantyplancoverageguidelines: - Subsequentdamagetootherproducts.
Awarranty claim will not be valid if the warranty registration card is not properly
- First year: Earthquake pays for labor, parts, and ground freight (only in filled& returnedto Earthquakewith acopyof thesales invoice.
USmainland,notincludingAlaskaandHawaii)backtocustomer.
- Secondyear: Earthquake pays forlabor and partsonly,customermust (E)ServiceRequest:
payfreightbothways.
- Third, fourth & fifth year: Earthquake pays labor only. Customer must To receive product/s service, contact Earthquake service department
payforpartsandfreightbothways. at(510)732-1000andrequestanRMAnumber(ReturnMaterialAuthorization),
items shipped without a valid RMA number will be refused. Make sure you
(B)Warning: provideus with yourcomplete/correct shipping address,a valid phonenumber,
and a brief description of the problem you are experiencing with the product. In
Products (sent for repair) that are tested by Earthquake technicians most cases, our technicians might be able to resolve the problem over the
anddeemedtohavenoproblem,willnotbecoveredby thefive(5)yearslimited phone,thuseliminatingtheneedtoshiptheproduct.
warranty.Customerwillbechargedaminimumofone(1)houroflabor(ongoing
rates)plusshippingchargesbacktocustomer. (F)ShippingInstructions:
(C) Earthquake agrees to repair or replace - at our option - all such defective Product/smust be packaged inits original protective box/s to minimize
products/partssubjecttothefollowingprovisions: transport damage. Shipper claims regarding items damaged in transit must be
presentedtocarrier.EarthquakeSoundCorporationreservestherighttorefuse
- Defective products/parts have not been altered or repaired by other product improperly packed. Original bill of sale must accompany product
thananEarthquakefactoryapprovedtechnician. returned for service. We encourage you to include with the package a written
- Products/partsare notsubjected tonegligence,misuse, improperuse, description of the problem. Ship product to: Earthquake Sound Corp. 2727 Mc
oraccident,damagedby improper line voltage,usedwithincompatible ConeAvenue,Hayward,CA94545.Ph(510)732-1000.Youareresponsiblefor
products, or have its serial number or any part of it altered, defaced or thecostofshippingtheproducttoEarthquakeSoundCorporation.
removed,orhavebeenusedinanywaythatiscontrarytoEarthquake's
writteninstructions. (G)DisputesResolution:
(D)WarrantyLimitations: All disputes - between clients and Earthquake Sound Corporation -
resulting from the five (5) years limited warranty policy must be resolved
Earthquake warranty does not cover products that have been modified or accordingtothelaws®ulationsofthecountyofAlameda-California.
abused.Includingbutnotlimitedtothefollowing:
- Damages to speaker cabinet and cabinet finish due to misuse, abuse,
useofimproperuseofcleaningmaterials/methods.
Consumer Warranty & Guidelines
10
Specifications Are Subject To Change Without Notice
IQ Subwoofer Power Amplifier