Earthquake warrants the original purchaser that all Factory Sealed New Audio - Subsequentdamagetootherproducts.
Products be free from defects in material and workmanship, under normal and proper use, A warranty claimwill notbe validif thewarrantyregistration cardis notproperly filled&
for a period of five (5) years from the date of purchase (as shown on the original bill of sale returned toEarthquakewithacopyofthesalesinvoice.
withserial numberaffixed/written on it).Thefive(5)yearswarranty periodis validonlyif
the product is properly installed by an Earthquake authorized party, and the warranty (E)ServiceRequest:
registration card is properly filled out and sent to Earthquake Sound Corporation. If the To receive product/sservice,contactEarthquakeservicedepartmentat(510)732-
productisinstalledbyanon-authorizedparty,aninety(90)dayswarrantyperiodapplies. 1000andrequestanRMAnumber(ReturnMaterialAuthorization),itemsshippedwithout
avalid RMAnumberwillberefused. Makesureyouprovideus withyourcomplete/correct
(A)Five(5)yearslimitedwarrantyplancoverageguidelines: shipping address, a valid phone number, and a brief description of the problem you are
- Firstyear:Earthquakepaysforlabor,parts,andgroundfreight(onlyin U S experiencing with the product. In most cases, our technicians might be able to resolve the
mainland,notincludingAlaskaandHawaii)backtocustomer. problemoverthephone,thuseliminatingtheneedtoshiptheproduct.
- Secondyear:Earthquakepaysforlaborandpartsonly,customermustpayfreight
bothways. (F)ShippingInstructions:
- Third, fourth & fifth year: Earthquake pays labor only. Customer must pay for Product/smustbepackagedinitsoriginal protectiveboxe/stominimizetransport
partsandfreightbothways. damage. Shipper claims regarding items damaged in transit must be presented to carrier.
Earthquake Sound Corporation reserves the right to refuse product improperly packed.
(B)Warning: Original bill of sale must accompany product returned for service. We encourage you to
Products (sent for repair) that are tested by Earthquake technicians and deemed include withthepackagea writtendescriptionoftheproblem.Shipproduct to:Earthquake
tohavenoproblem,willnotbecoveredbythefive(5)yearslimitedwarranty.Customerwill Sound Corp. 2727 Mc Cone Avenue, Hayward, CA 94545. Ph (510) 732-1000. You are
bechargedaminimumofone(1)houroflabor(ongoingrates)plusshippingchargesbackto responsibleforthecostofshippingtheproducttoEarthquakeSoundCorporation.
customer. (G)DisputesResolution:
(C)Earthquake agreesto repairorreplace-at ouroption -allsuchdefectiveproducts/parts Alldisputes-betweenclientsandEarthquakeSoundCorporation-resultingfrom
subjecttothefollowingprovisions: the five (5) years limited warranty policy must be resolved according to the laws &
- Defectiveproducts/partshavenotbeenalteredorrepairedbyotherthan a n regulationsofthecountyofAlameda-California.
Earthquakefactoryapprovedtechnician.
- Products/parts are not subjected to negligence, misuse, improper use, or accident,
damaged by improper line voltage, used with incompatible products, or have its
serial number or any part of it altered, defaced or removed, or have been used in
anywaythatiscontrarytoEarthquake'swritteninstructions.
(D)WarrantyLimitations:
Earthquakewarrantydoesnotcoverproductsthathavebeenmodifiedorabused.Including
butnotlimitedtothefollowing:
- Damagestospeakercabinetandcabinetfinishduetomisuse,abuse,or u s e
ofimproperuseofcleaningmaterials/methods.
- Bentspeakerframe,brokenspeakerconnectors,holesinspeakercone,surround&
dustcap,burntspeakervoicecoil.
- Fading,deteriorationofspeakercomponents& finishdueto improperexposureto
elements.
- Bent amplifier casing, damaged finish on the casing due to abuse, misuse, or
improperuseofcleaningmaterial.
- BurnttracersonPCB.
- Product/partdamagedduetopoorpackagingorabusiveshippingconditions.
5-YEAR LIMITED WARRANTY
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Specifications & features are subject to change without notice. www.earthquakesound.com