Eaton 9SX Series User manual

9SX UPS
9SX EBM
Installation
and user manual
Copyright © 2018 EATON
All rights reserved.
614-20306-00_EN
9SX 0-6 KVA EMEA

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SAVE THESE INSTRUCTIONS. This manual contains important instructions that should be followed
during installation and maintenance of the UPS and batteries.
The 9SX models that are covered in this manual are intended for installation in an environment within
0 to 40 °C, free of conductive contaminant.
Please check section "6.1 Equipment care", page 42, for additional information.
Special symbols
The following are examples of symbols used on the UPS or accessories to alert you to important
information:
RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric shock symbol.
Important instructions that must always be followed.
Do not discard the UPS or the UPS batteries in the trash.
This product contains sealed lead acid batteries and must be disposed as it's explain in this manual.
For more information, contact your local recycling/reuse or hazardous waste center.
This symbol indicates that you should not discard waste electrical or electronic equipment (WEEE) in the
trash.
For proper disposal, contact your local recycling/reuse or hazardous waste center.
Information, advice, help.
Refer to the user manual of UPS accessories.
SAFETY INSTRUCTIONS

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SAFETY INSTRUCTIONS
Safety of persons
• The system has its own power source (the battery). Consequently, the power outlets may be energized
even if the systems is disconnected from the AC power source. Dangerous voltage levels are present
within the system. It should be opened exclusively by qualified service personnel.
• The system must be properly grounded.
• The battery supplied with the system contains small amounts of toxic materials.
To avoid accidents, the directives listed below must be observed:
- Servicing of batteries should be performed or supervised by personnel knowledgeable about batteries
and the required precautions.
- When replacing batteries, replace with the same type and number of batteries or battery packs.
- Do not dispose of batteries in a fire.The batteries may explode.
- Batteries constitute a danger (electrical shock, burns).The short-circuit current may be very high.
• Precautions must be taken for all handling:
- Wear rubber gloves and boots.
- Do not lay tools or metal parts on top of batteries.
- Disconnect charging source prior to connecting or disconnecting battery terminals.
- Determine if battery is inadvertently grounded. If inadvertently grounded, remove source from ground.
Contact with any part of a grounded battery can result in electrical shock.The likelihood of such shock can
be reduced if such grounds are removed during installation and maintenance (applicable to equipment
and remote battery supplies not having a grounded supply circuit).
Product safety
• The UPS connection instructions and operation described in the manual must be followed in the indicated
order.
• CAUTION - To reduce the risk of fire, the unit connects only to a circuit provided with 20 or 30 amperes
maximum branch circuit overcurrent protection in accordance with the National Electric Code,
ANSI/NFPA 70 (US installations only).
• Check that the indications on the rating plate correspond to your AC powered system and to the actual
electrical consumption of all the equipment to be connected to the system.
• For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall be easily
accessible.
• Never install the system near liquids or in an excessively damp environment.
• Never let a foreign body penetrate inside the system.
• Never block the ventilation grates of the system.
• Never expose the system to direct sunlight or source of heat.
• If the system must be stored prior to installation, storage must be in a dry place.
• The admissible storage temperature range is -25 ºC to +55 ºC without batteries, 0 ºC to +40 ºC with batteries.
• The system is not for use in a computer room AS DEFINED IN the standard for the Protection of Information
Technology Equipment, ANSI/NFPA 75 (US installations only).

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SAFETY INSTRUCTIONS
Special precautions
• The unit is heavy: wear safety shoes and use vacuum lifter preferentially for handling operations.
• All handling operations will require at least two (2) people (unpacking, lifting, installation in rack system).
• Before and after the installation, if the UPS remains de-energized for a long period, the UPS must be
energized for a period of 24 hours, at least once every 6 months (for a normal storage temperature less
than 25 °C).This charges the battery, thus avoiding possible irreversible damage.
• During the replacement of the Battery Module, it is imperative to use the same type and number of element
as the original Battery Module provided with the UPS to maintain an identical level of performance and
safety. If there are any questions, don’t hesitate to contact your EATON representative.
• All repairs and service should be performed by AUTHORIZED SERVICE PERSONNEL ONLY.
There are NO USER SERVICEABLE PARTS inside the UPS.
• For potential safety issue on defective UPS: DISCONNECT INTERNAL BATTERY for storage and
transportation.

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Contents
1. Introduction....................................................................................... 6
1.1 Environmental protection...............................................................................................6
2. Presentation ...................................................................................... 8
2.1 Standard installations.....................................................................................................8
2.2 Rear panels ....................................................................................................................9
2.3 Accessories ................................................................................................................. 13
3. Installation ...................................................................................... 14
3.1 Inspecting the equipment ........................................................................................... 14
3.2 UPS Tower 0-3KVA ....................................................................................................... 14
3.3 EBM Tower 0-3KVA...................................................................................................... 15
3.4 UPS Tower 5-6KVA ....................................................................................................... 16
3.5 EBM Tower 5-6KVA......................................................................................................22
3.6 UPS Rack 0-3KVA .......................................................................................................25
3.7 EBM Rack 0-3KVA ......................................................................................................27
3.8 Connecting other accessories .....................................................................................28
4. Interfaces and Communication ..................................................... 29
4.1 Control panel................................................................................................................29
4.2 LCD description ...........................................................................................................30
4.3 Display functions .........................................................................................................31
4.4 User settings ...............................................................................................................31
4.5 Communication ports ..................................................................................................35
4.6 UPS remote control functions .....................................................................................36
4.7 Eaton Intelligent Power Software suite .......................................................................38
4.8 Cybersecurity...............................................................................................................38
5. Operation......................................................................................... 39
5.1 Start-up and Normal operation.....................................................................................39
5.2 Starting the UPS on Battery.........................................................................................39
5.3 UPS Shutdown ............................................................................................................39
5.4 Operating modes .........................................................................................................39
5.5 Return of AC Input Power............................................................................................40
5.6 Setting High Efficiency mode ......................................................................................40
5.7 Configuring Bypass settings ........................................................................................40
5.8 Configuring battery settings ........................................................................................41
5.9 Retrieving the Event log...............................................................................................41
5.10 Retrieving the Fault log ................................................................................................41
6. UPS maintenance ........................................................................... 42
6.1 Equipment care............................................................................................................42
6.2 Storing the equipment .................................................................................................42
6.3 When to replace batteries ...........................................................................................42
6.4 Replacing batteries ......................................................................................................43
6.5 Recycling the used equipment ....................................................................................49
7. Troubleshooting .............................................................................. 50
7.1 Typical alarms and faults ..............................................................................................50
7.2 Silencing the alarm ......................................................................................................51
7.3 Service and support .....................................................................................................51
7.4 CE compliance contact ................................................................................................51
8. Specifications.................................................................................. 52
8.1 Model specifications..................................................................................................52
9. Glossary........................................................................................... 57

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1. Introduction
Thank you for selecting an EATON product to protect your electrical equipment.
The 9SX range has been designed with the utmost care.
We recommend that you take the time to read this manual to take full advantage of the many features of your
UPS (Uninterruptible Power Supply).
Before installing your 9SX, please read the booklet presenting the safety instructions.
Then follow the indications in this manual.
To discover the entire range of EATON products and the options available for the 9SX range, we invite you to
visit our web site at www.eaton.com/powerquality or contact your EATON representative.
1.1 Environmental protection
EATON has implemented an environmental-protection policy.
Products are developed according to an eco-design approach.
Substances
This product does not contain CFCs, HCFCs or asbestos.
Packing
To improve waste treatment and facilitate recycling, separate the various packing components.
• The cardboard we use comprises over 50% of recycled cardboard.
• Sacks and bags are made of polyethylene.
• Packing materials are recyclable and bear the appropriate identification symbol
Materials Abbreviations Number in the symbols
Polyethylene terephthalate PET 01
High-density polyethylene HDPE 02
Polyvinyl chloride PVC 03
Low-density polyethylene LDPE 04
Polypropylene PP 05
Polystyrene PS 06
Follow all local regulations for the disposal of packing materials.
End of life
EATON will process products at the end of their service life in compliance with local regulations.
EATON works with companies in charge of collecting and eliminating our products at the end of their service
life.
Product
The product is made up of recyclable materials.
Dismantling and destruction must take place in compliance with all local regulations concerning waste.
At the end of its service life, the product must be transported to a processing center for electrical and electronic
waste.
Battery
The product contains lead-acid batteries that must be processed according to applicable local regulations
concerning batteries.
The battery may be removed to comply with regulations and in view of correct disposal.

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1. Introduction
The EATON 9SX uninterruptible power system (UPS) protects your sensitive electronic equipment from the
most common power problems, including power failures, power sags, power surges, brownouts, line noise,
high voltage spikes, frequency variations, switching transients, and harmonic distortion.
Power outages can occur when you least expect it and power quality can be erratic. These power problems
have the potential to corrupt critical data, destroy unsaved work sessions, and damage hardware - causing
hours of lost productivity and expensive repairs.
With the EATON 9SX, you can safely eliminate the effects of power disturbances and guard the integrity
of your equipment. Providing outstanding performance and reliability, the EATON 9SX’s unique benefits
include:
• True online double-conversion technology with high power density, utility frequency independence, and
generator compatibility.
• ABM®technology that uses advanced battery management to increase battery service life, optimize
recharge time, and provide a warning before the end of useful battery life.
• Selectable High Efficiency mode of operation.
• Standard communication options: one RS-232 communication port, one USB communication port, and
relay output contacts.
• Optional connectivity cards with enhanced communication capabilities.
• Extended runtime with up to four Extended Battery Modules (EBMs) per UPS.
• Remote On/Off control.
• Backed by worldwide agency approvals.

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2. Presentation
2.1 Standard installations
Tower installation
Rack installation
Description Weights (kg) Dimensions (mm) W x H x D
9SX700I 11.5 160 x 252 x 357
9SX1000I 14.8 160 x 252 x 387
9SX1000IM 14.8 160 x 252 x 387
9SX1500I 18.5 160 x 252 x 437
9SX2000I 33.3 214 x 346 x 412
9SX3000I 33.4 214 x 346 x 412
9SX3000IM 33.4 214 x 346 x 412
9SX5KI 65.5 244 x 575 x 542
9SX6KI 65.5 244 x 575 x 542
9SX1000IR 15.7 438 x 86.5 x 438
9SX1500IR 18.4 438 x 86.5 x 438
9SX2000IR 26.5 438 x 86.5 x 608
9SX3000IR 26.5 438 x 86.5 x 608
9SXEBM36T 19 160 x 252 x 387
9SXEBM48T 24.5 160 x 252 x 387
9SXEBM96T 48.7 214 x 346 x 412
9SXEBM240T 104.9 244 x 575 x 542
9SXEBM36R 22.2 438 x 86.5 x 438
9SXEBM48R 27.4 438 x 86.5 x 438
9SXEBM72R 40.5 438 x 86.5 x 608

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2. Presentation
2.2 Rear panels
9SX700I
1Input AC power source
2Slot for optional communication card
3Relay output contact
4Connector for additional battery
module
5Primary outlets (critical equipment)
6Group 1: programmable outlets
7Group 2: programmable outlets
8Connector for automatic recognition of
an additional battery module
9RS232 communication port
10 USB communication port
11 RPO port (Remote Power Off)
9SX1000I
9SX1500I

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9SX2000I
1Input AC power source
2Slot for optional communication card
3Relay output contact
4Connector for additional battery
module
5Primary outlets (critical equipment)
6Group 1: programmable outlets
7Group 2: programmable outlets
8Connector for automatic recognition of
an additional battery module
9RS232 communication port
10 USB communication port
11 RPO port (Remote Power Off)
9SX3000I
2. Presentation

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9SX5KI - 9SX6KI
1Input AC power source
1a Bypass connection
1b Input AC power source
1c Output
2Slot for optional communication card
3Relay output contact
4Connector for additional battery
module
5Primary outlets (critical equipment)
6Group 1: programmable outlets
7Group 2: programmable outlets
8Connector for automatic recognition of
an additional battery module
9RS232 communication port
10 USB communication port
11 RPO port (Remote Power Off)
9SX1000IR
9SX1500IR
2. Presentation

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2. Presentation
9SX2000IR
1Input AC power source
2Slot for optional communication card
3Relay output contact
4Connector for additional battery
module
5Primary outlets (critical equipment)
6Group 1: programmable outlets
7Group 2: programmable outlets
8Connector for automatic recognition of
an additional battery module
9RS232 communication port
10 USB communication port
11 RPO port (Remote Power Off)
9SX3000IR
9SXEBM36T - 9SXEBM48T
12 Connectors for battery modules
(to the UPS or to the other battery
modules)
13 Connectors for automatic recognition
of battery modules
9SXEBM96T

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2. Presentation
9SXEBM240T
12 Connectors for battery modules
(to the UPS or to the other battery
modules)
13 Connectors for automatic recognition
of battery modules
9SXEBM36R - 9SXEBM48R - 9SXEBM72R
2.3 Accessories
Part number Description
Network-MS /
Network M2 Network card
Modbus-MS Modbus and network card
INDGW-M2 Industrial Gateway Card MiniSlot
Relay-MS Relay card
EBMCBL36T
EBMCBL48T
EBMCBL96T
EBMCBL240T
Eaton 2 m cable 36V EBMTower
Eaton 2 m cable 48V EBMTower
Eaton 2 m cable 96V EBMTower
Eaton 2 m cable 240V EBM Tower
9SXIK1KI
9SXIK3KI
Eaton 9SX1000I Marine Installation kit
Eaton 9SX3000I Marine Installation kit
9SXMF3KI Eaton 9SXMarine filter

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3.1 Inspecting the equipment
If any equipment has been damaged during shipment, keep the shipping cartons and packing materials for
the carrier or place of purchase and file a claim for shipping damage. If you discover damage after acceptance,
file a claim for concealed damage.
To file a claim for shipping damage or concealed damage:
1. File with the carrier within 15 days of receipt of the equipment;
2. Send a copy of the damage claim within 15 days to your service representative.
Check the battery recharge date on the shipping carton label. If the date has passed and the batteries were
never recharged, do not use the UPS. Contact your service representative.
3.2 UPS Tower 0-3KVA
A - Checking the accessory kit
• Verify that the following additional items are included with the UPS:
19SX UPS
2Connection cable to AC-power source (3KVA models only)
32 connection cables for the protected equipment
4RS232 communication cable
5USB communication cable
6Safety instructions
7Quick start
B - Installation
If you ordered other UPS accessories, refer to specific user manuals to check the tower installation with the
UPS.
1. Place the UPS on a flat, stable surface in its final location.
2. Always keep 150 mm of free space behind the UPS rear panel.
3. Installation

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C - UPS connection
Check that the indications on the name plate located on the back of the UPS meets to the AC-power source
and the true electrical consumption of the total load.
1. 9SX700I / 1000I / 1500I / 2000I: connect the UPS input socket
1to the AC-power source using the cable of the protected
equipment.
9SX3000I: connect the supplied cable 15 (250 V - 16 A) to the
socket 1, then to the AC-power source.
2. Connect the loads to the UPS using the cables 16 .
It is preferable to connect the priority loads to the outlets
marked 5and the non-priority loads to the outlets marked
6 7 that can be programmed (see 2.2 "Rear panels").
Connect any high-power devices to the 16 A outlet.
To program shutdown of outlets 6 7 during operation on
battery power and thus optimise the available backup time,
please check the in/out settings.
Note:The UPS charges the battery as soon as it is connected to the AC-power source, even if button is not
pressed.
Once the UPS is connected to the AC-power source, 24 hours of charging are required before the battery can
supply the rated backup time.
3.3 EBM Tower 0-3KVA
A - Checking the accessory EBM
19SX EBM
2Battery power cable, attached with battery detection cable
3Quick start
4EBM Installation manual.
Discard the EBM user’s guide if you are installing the EBM with a new UPS at the same time.
Use the UPS user’s guide to install both the UPS and the EBM.
If you ordered other UPS accessories, refer to specific user manuals to check the packing contents.
3. Installation

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B - Connecting the EBM
1. Plug the EBM power cable(s) into the battery connector(s). Up to 4 EBMs may be connected to the UPS.
2. Verify that the EBM connections are tight and that adequate bend radius and strain relief exist for each
cable.
3. Connect the battery detection cable(s) to the connector of the UPS and of the EBM(s).
3.4 UPS Tower 5-6KVA
A - Checking the accessory kit
• Verify that the following additional items are included with the UPS:
19SX UPS
22 stabilizing feet
3RS232 communication cable
4USB communication cable
5Safety instructions
6Quick start
3. Installation

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3. Installation
B - Unpacking:
Follow from step 1 to 6 to unpack the UPS:
C - Installation:
To install the cabinet:
1. Place the UPS on a flat, stable surface in its final location.
2. Always keep 150 mm of free space behind the UPS rear panel.
3. If installing additional cabinets, place them next to the UPS in their final location.

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3. Installation
D - UPS connection
Check that the indications on the name plate located on the back of the UPS meets the AC-power source
and the true electrical consumption of the total load. The output cable must not exceed 10 m.
E - Installation requirements
Required protective devices and cable cross-sections
1. Recommended upstream protection
Table 1. Upstream circuit breaker rating
UPS power rating Upstream circuit breaker
5KVA / 6KVA D curve – 40 A
2. Required cable cross-sections
Table 2. Cable cross sections
UPS power rating
5KVA / 6KVA
Minimum of section
required
Terminal-block capacity
Phase and neutral solid or
stranded wire
6 mm²
AWG 10
10 mm²
AWG 8
Earthing solid or stranded
wire
6 mm²
AWG 10
10 mm²
AWG 8
F - Installation depending on the system earthing arrangement (SEA)
UPS with common Normal and Bypass inputs
Change in SEA between upstream and downstream or galvanic isolation required
2 poles circuit breaker
To UPS input source
and/or Bypass source.
Main low
voltage
switchboard
(MLVS)
Bypass
Input
Load
Output
Main low
voltage
switchboard
(MLVS)
Bypass
Input
Load
Output

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3. Installation
UPS with separate Normal and Bypass inputs
Change in SEA between upstream and downstream or galvanic isolation required
The transformer is not necessary if:
• Normal and Bypass inputs are connected to the same source,
• and wires cross sections and wires lengths on Input and Bypass inputs are identical,
• and upstream protection is provided by only one switch with RCD (residual current
device) for Input and Bypass inputs.
UPS with separate Input and Bypass inputs, supplied by separate sources
Change in SEA between upstream and downstream or galvanic isolation required
Frequency converter (without Bypass input)
Configuration used when the frequency of the application differs from the Mains, example: marine
requirements.
Main low
voltage
switchboard
(MLVS)
Bypass
Input
Load
Output
Main low
voltage
switchboard
(MLVS)
Bypass
Input
Load
Output
Bypass
Bypass
Input
Input
Load
Load
MLVS1
MLVS1
MLVS2
MLVS2
Output
Output
Bypass
Input
Load
MLVS1
MLVS2
Output
Main low
voltage
switchboard
(MLVS)
Input
Load
Output

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3. Installation
G - Access to terminal block and cable wiring
1. Access to terminal block: remove the 4 screws of the terminal block cover.
2. Follow instructions in below sections to wire and secure the cables depending on your connection.
• High leakage current:
Earth connection essential before connecting supply.
H - Common input sources connection
This type of connection must be carried out by qualified electrical personnel.
Before carrying out any connection, check that the upstream protection device Input source is open ("O")
(OFF).
Always connect the earthing wire first.
1. Make sure the metal jumper is connected.
2. Insert the Input source cable through the cable.
3. Connect the 3 cables to the Input source terminal block.
4. Insert the Output cable through the cable gland.
5. Connect the 3 cables to the output terminal block
(10 lb in / 1.2 Nm).
6. Put back and secure the terminal block cover with the 4
screws.
7. Tightened the cable glands.