Eaton Eaton 5PX User manual

Eaton®setUPS
Firmware upgrade procedure
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UPS model : 5PX
Date : 05/02/2016

Eaton®setUPS
Firmware upgrade procedure
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Contents
1. Download the software setUPS and the firmware
(if receiving this document by email)
2. UPS connection
3. Launch setUPS
4. Power OFF the UPS
5. setUPS firmware menu
6. Firmware selection
7. Confirmation
8. Upgrade process
9. Upload success
10. Return to normal state
11. UPS ON
12. Trouble shooting

Eaton®setUPS
Firmware upgrade procedure
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1. Download the software setUPS and the firmware
Go to the Power Quality Website (http://eaton.com/Downloads/)
Select your product , 5PX, and select your solution type, firmware.
Click on “Download 5PX UPS Firmware Updates”
And click on the required link.
Firmware
file
setUPS
software
Upgrade
instructions

Eaton®setUPS
Firmware upgrade procedure
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2. UPS connection
Connect a communication cable to the UPS unit, on USB or RS232 (RJ45) port on the
back of the UPS. Then connect the cable to your computer.
3. Launch setUPS
For a first time Eaton®setUPS installation, double click on the exe file
and valid the “User Account Control” message by “Yes”

Eaton®setUPS
Firmware upgrade procedure
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The installer opens, click on “Next”Read and click on “Accept”
Click on “Install”And on “Finish”
And the Eaton®setUPS starts.
If Eaton®setUPS is already installed, open setUPS

Eaton®setUPS
Firmware upgrade procedure
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At the startup, the software searches for the connected UPS
and as soon as communication is established, the product is identified :

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Firmware upgrade procedure
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4. Power OFF the UPS
To turn the power off on the 5PX UPS, press and hold the power button for 3
seconds.
WARNING : this will turn OFF any load that is connected to the UPS outlets !
Once the unit is OFF, the screen looks like the picture below :
5. setUPS firmware menu
On the left menu, select “Firmware” section, the available firmware appears :

Eaton®setUPS
Firmware upgrade procedure
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If the firmware list is empty, copy/paste the downloaded firmware in the target folder My
Documents\Eaton setUPS\firmware (click on the “…” button) :
6. Firmware selection
Click on the firmware file to select it and then on the “Upload firmware” button :

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Firmware upgrade procedure
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7. Confirmation
The following screen appears which reminds you that UPS output is OFF during the
upgrade, select “Yes” to continue
8. Upgrade process
A click noise comes from the UPS (relay) and it transfers into Boot loader mode. The
firmware will then be erased and then rewritten into the UPS.
During the flash process, the display on the UPS goes blank and the AC line, the battery
and the Alarm lights cycle. This is normal.

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Firmware upgrade procedure
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And on setUPS window, the firmware upgrade steps appear :
9. Upload success
When the firmware flash process is done, the UPS fans start and the UPS emits a
long beep. The display on the UPS returns back to the normal OFF state.
The setUPS issues a pop up to let know the firmware flash has been successful : Click
on “OK” :