Eaton MX 4000 RT User manual

www.eaton.com
Installation and user
manual
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MX
4000 RT
5000 RT
Pulsar Series

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Introduction
Environmental protection
EATON has implemented an environmental-protection policy.
Products are developed according to an eco-design approach.
Substances
This product does not contain CFCs, HCFCs or asbestos.
Packing
To improve waste treatment and facilitate recycling, separate the various packing components.
◗The cardboard we use comprises over 50% of recycled cardboard.
◗Sacks and bags are made of polyethylene.
◗Packing materials are recyclable and bear the appropriate identification symbol .
Follow all local regulations for the disposal of packing materials.
End of life
EATON will process products at the end of their service life in compliance with local regulations.
EATON works with companies in charge of collecting and eliminating our products at the end of their service life.
◗Product
The product is made up of recyclable materials.
Dismantling and destruction must take place in compliance with all local regulations concerning waste.
At the end of its service life, the product must be transported to a processing centre for electrical and electronic waste.
◗Battery
The product contains lead-acid batteries that must be processed according to applicable local regulations concerning
batteries.
The battery may be removed to comply with regulations and in view of correct disposal.
Thank you for selecting an EATON product to protect your electrical equipment.
The MX range has been designed with the utmost care.
We recommended that you take the time to read this manual to take full advantage of the many features of your UPS
(Uninterruptible Power System)
Warning: this is a class A UPS product. In a domestic environment, this product may cause radio interference, in wich
case, the user may be required to take additional measures.
Output cables should not be longer than 10 meters.
If the device must be installed in overvoltage category III or IV envoronments, additional upstream overvoltage
protection must be provided for.
Before installing MX, please read the booklet on the required safety instructions. Then follow the indications in this
manual.
To discover the entire range of EATON products and the options available for the MX range, we invite you to visit
our web site at www.eaton.com or contact your EATON representative.
Material Abbreviation Symbol
number
Polyethylene terephthalate PET 01
High-density polyethylene HDPE 02
Polyvinyl chloride PVC 03
Low-density polyethylene LDPE 04
Polypropylene PP 05
Polystyrene PS 06

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Contents
5. Troubleshooting
5.1 Troubleshooting LEDS (21) and (22) .........................................................................................28
5.2 Troubleshooting not requiring EATON after-sales support .....................................................28
5.3 Troubleshooting requiring EATON after-sales support............................................................29
6. Life Cycle Monitoring (LCM)
6.1 Description ..................................................................................................................................30
Secure your installation power continuity.....................................................................................30
Reset or disable LCM ...................................................................................................................30
7. Maintenance
7.1 Hot swapping the power sub-module......................................................................................31
7.2 Hot swapping the battery sub-module ....................................................................................31
7.3 Maintenance on a UPS equipped with the ModularEasy MX module..................................32
7.4 Training centre ............................................................................................................................33
8. Appendices
8.1 Technical specifications..............................................................................................................34
8.2 Glossary.......................................................................................................................................35

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1. Presentation
1.1 Standard positions
Tower position
Rack position
Dimensions (H x W x D) in mm / Inches
MX 4000 RT 444.5 x 131 x 700 /
17.5 x 5.16 x 27.56
MX 5000 RT 444.5 x 131 x 700 /
17.5 x 5.16 x 27.56
MX EXB RT 444.5 x 131 x 650 /
17.5 x 5.16 x 25.6
Weights in kg / lbs
MX 4000 RT 57 / 125
MX 5000 RT 57 / 125
MX EXB RT 70 / 154
Dimensions (H x W x D) in mm / Inches
MX 4000 RT 131 x 444.5 x 700 /
5.16 x 17.5 x 27.56
MX 5000 RT 131 x 444.5 x 700 /
5.16 x 17.5 x 27.56
MX EXB RT 131 x 444.5 x 650 /
5.16 x 17.5 x 25.6
Weights in kg / lbs
MX 4000 RT 57 / 125
MX 5000 RT 57 / 125
MX EXB RT 70 / 154

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1. Presentation
1.2 Rear panels
MX 4000 RT / 5000 RT
MX EXB RT (optional battery module)
(1) Two groups of 2 programmable (10A)
outlets for connection of equipment
(2) Groups of 4 (10A) outlets for
connection of equipment
(3) Groups of 2 (16A) outlets for
connection of equipment
(4) 12A thermal switch
(5) 20A thermal switch
(6) 12A thermal switch
(7) Output terminal block
(8) Normal AC source terminal block
(9) Connector for additional battery
module
(10) Slot for optional communication card
(11) Connector for parallel operation
(12) USB communication port
(13) RS232 communication port
(14) Communication port by relay
(15) Connector for automatic detection of
battery module(s)
(16) Connector for Remote Power Off
control (RPO)
(17) Connectors for automatic detection of
battery module(s)
(18) Connectors for battery modules (to
the UPS or to the other battery modules)
(19) Battery circuit breaker
RS232 CONTACTS BATTERY
DETECTION RPO
PARALLEL
SWITCHED
GROUP 2 SWITCHED GROUP 1
1
2
3
4
5
6
7
8
9
11
12
13
10
14
16
15
BATTERY BREAKER 50Adc
BATTERY CONNECTOR 180Vdc
BATTERY CONNECTOR 180Vdc
17
18
18
19
FOR BATTERY
DETECTION ONLY

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1. Presentation
1.3 Display and control panel
1.4 Options
Rack mounting kit
(20) Load protected LED
(21) Downgraded operation LED
(22) Load not protected LED
(23) Alphanumeric display
(24) Escape (cancel) button
(25) (26) Function buttons
(scroll down / scroll up)
(27) Enter (confirm) button
(28) UPS OFF button
(29) UPS ON button
(30) Rectifier LED
(31) Battery LED
(32) Inverter LED
(33) Bypass LED
(34) Load powered LED
Telescopic rails for MX RT mounting in 19’’ enclosure with mounting hardware (part number 68002)
(35) Ear hangup
(36) Rear bracket system for
transportation
(37) Telescopic rails, 639 mm to 1005 mm
length (27.36’’ to 39.96’’)
ESC
IO
24
20 21 22
27
28
29
26
23
25
30
31
32
33
34
35
36
37

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1. Presentation
ModularEasy
MX ModularEasy enables parallel
operation when combining two MX UPSs.
Consequently you can enhance the
availbility level of your equipment (N+1
redundancy). You can also double your
secured power capacity according to your
needs (migration, network extension...).
In the unlikely event a major fault would
occur, the manual maintenance bypass of
MX ModularEasy would allow the UPS
maintenance without interrupting your
connected equipment.
In single unit mode, MX ModularEasy
combined with one MX UPS adds a
second level of availability to your
installation.
The manual bypass mode allows the
replacement of the UPS without any
interruption to the connected equipment
in case of a major fault that would not be
related to the most critical components of
the UPS (i-e front-accessible, hot-
swappable Battery and Power Sub-
Modules).
Example of MX ModularEasy connected with two UPSs in parallel operation
UPS 1
(MX RT)
MX RT ModularEasy
UPS 2
(MX RT)
UPS output to load
AC Normal input
RS232 CONTACTS RPO
PARALLEL
SWITCHED
GROUP 2 SWITCHED GROUP 1
RS232 CONTACTS RPO
PARALLEL
SWITCHED
GROUP 2 SWITCHED GROUP 1
BATTERY
DETECTION
BATTERY
DETECTION

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1. Presentation
Battery extensions for UPS backup times up to 80 minutes (at full load)
MX RT offers a standard backup time of 5/7 minutes at full load.
To increase backup time, it is possible to connect MX EXB RT modules to the UPSs.
Battery extensions for MX RT
Battery Integration System
Battery extension cable (1,8 m / 6 ft)
This extended battery cable will be used instead of the standard battery cable when battery modules are distant from
each other (located in two different enclosures, for instance).
The Battery Integration System is
intended for extended backup time
configurations to conveniently stack and
secure up to 9 modules on the same cart
(swivel wheels with brakes, leveling feet,
seismic side panels, plates to lock
modules and screws included).

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2. Installation
2.1 Unpacking and contents check
2.2 Internal battery connection (Battery start-up)
(40) MX 4000 or 5000 UPS.
(41) Two sets of tower stands.
(42) RS232 communications cable
(43) Product documentation.
(44) 4 cable lockers.
(45) Telescopic rails for rack enclosure with mounting
hardware (optional, or standard with NetPack
version).
(46) Screw driver.
(47) Solution-Pac power management suite CD-ROM.
(48) Network Management card (optional, or standard in
NetPack version).
(49) 4 IEC 10A output cables.
Packaging must be destroyed according to waste management standards. Recycling icons are displayed for easy
selection.
A dangerous voltage is present inside the power module and the battery module. Any operations to be carried out
on these modules must be done so by qualified staff.
1 - Remove the two fixing screws (59) to
free the battery connector.
2 - Push the battery connector so that you
can read "Connected".
3 - Secure the two fixing screws (59).
60
59

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2. Installation
2.3 Installation in tower position
Follow steps 1 to 3 to adjust the tower stands for the upright position.
Always keep 150 mm free space behind the UPS rear panel.
The distance between the tower stands should be 450 mm.

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2. Installation
2.4 Installation in rack position
Adjustment of the orientation of the logo and control panel
UPS module rack mounting (optional rails required)
MX RT is very heavy. To ease its rack integration, we strongly recommend to remove the battery tray as shown below:
1 - Remove the 6 fixing screws to free the main front panel bezel.
2 - Place the front panel above the UPS.
3 - Remove the 4 fixing screws on the right side to free the battery sub-module.
4 - Pull the battery sub-module slightly, then lift it to extract it.

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2. Installation
UPS or battery module rack mounting (optional rails required)
It is not allowed to install the UPS or battery module in a hermetically closed environment without any exchange of
air.
Follow steps 1 to 4 for rack mounting the UPS onto the rails.
The rails and the necessary mounting hardware are supplied by EATON.
Note for step 1: it is possible to adjust the position of both front mounting ears.
Rear bracket system (included with rail kits)
To be used if you need to move the rack enclosure with UPS already rack-mounted inside.

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2. Installation
2.5 Communication ports
MX RT provides 3 communication methods that can be used simultaneously:
◗2 COM ports provide RS232 or USB communications using EATON SHUT protocol. Compatible with most power
management software applications available into the enclosed Solution Pac CD-Rom. Please, note that both ports
cannot be used at the same time.
◗The output contact port is used for basic signaling or for protection of IT systems like IBM iSeries (formerly AS400)
and more.
◗The slot is compatible with any EATON communication card (check www.eaton.com web site for the complete list
of compatible cards).
Connection to the RS 232 communication port
Connection to the communication port by relays (14)
(see page 8)
1 - Connect the RS232 (42)
communications cable to the serial port on
the computer equipment.
2 - Connect the other end of the
communication cable (42) to the RS232
(13) communications port on the UPS.
The UPS can now communicate with
various EATON power management
application software. Please note that the
configuration software is included with
Personal Solution Pac for Windows.
◗Pin 1, 2: not used,
◗Pin 3: remote Power Off signal (5 to 27 V DC, 10 mA max),
◗Pin 4: operation on mains (not on battery),
◗Pin 5: user common,
◗Pin 6: operation on automatic by-pass,
◗Pin 7: low battery,
◗Pin 8: load protected,
◗Pin 9: operation on battery.
n.o.: contact normally open.
n.c.: contact normally closed.
When the status is active, the contact between the common (Pin 5) and the relevant information pin is closed.
Output relays specifications
◗Voltage: 48 V DC max,
◗Current: 2 A max,
◗Power: 62,5 VA, 30 W.
Example: for 48 V DC, Imax=625 mA
RS232 CONTACTS RPO
PARALLEL
SWITCHED
GROUP 2 SWITCHED GROUP 1
42
13
BATTERY
DETECTION
5432
9876
1
n.o.n.c. n.o. n.o. n.o.
common
14

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2. Installation
Remote Power Off communication port (16)
(see page 8)
Installation of communication cards (optional, standard with the NetPack version)
Installation of a Remote Power Off function must be carried out in compliance with applicable regulations.
In order to fully de-energize devices and MX RT with the RPO port, it is necessary:
◗to use a two-position switch (Normally Open or Closed contact should be held more than 1 second to be taken into
account).
◗to connect to this RPO switch a device that allows to trip all breaker(s) located upstream(1) and downstream(2) MX
RT. This can be achieved by means of a shunt trip.
(1): If not, the output devices could be powered again through static switch when the two-position switch is released.
(2): If not, the output devices will remain powered several seconds after the RPO activation.
Please, notice that the internal batteries will remain connected to the power sub-module after RPO activation.
The cable is not included.
Remote power off contact normally open Remote power off contact normally closed
◗Signal:
- activation voltage: 5 V DC to 27 V DC.
- current: 10 mA max.
Communication card (restricted access)
It is not necessary to shutdown the UPS
before installing a communications card.
1 - Remove the slot cover secured by two
screws.
2 - Insert the communications card in the
slot.
3 - Secure the card with both screws.
R 12 (6p6c)
54321
6
5 V DC to 27 V DC
54321
6
R 12 (6p6c)
5 V DC to 27 V DC
RS232 CONTACTS RPO
PARALLEL
SWITCHED
GROUP 2 SWITCHED GROUP 1
Card Settings
RS232 Download
66074
UPS
data
Reset
100 10
1 2
ON
ETHER ET RS232
IP=
MAC=00E0D8FF855E
BATTERY
DETECTION

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2. Installation
2.6 Required protective devices and cable cross-sections
Recommended upstream protection
Recommended downstream protection
Required cable cross-sections
◗Terminal-block cable capacity: 6 mm², solid or stranded wire (maximum 8 mm² or AWG 8).
◗Capacity for earthing conductor: 6 mm², solid or stranded wire (maximum 8 mm² or AWG 8).
UPS power rating Upstream circuit breaker The indicated protection ensures
discrimination for each output circuit
downstream of the UPS.
If these recommendations are not
followed, protection discrimination is not
achieved and may result in a potential
power interruption to the connected
devices.
4000 RT D curve - 32A
5000 RT D curve - 32A
UPS power rating Downstream circuit breaker The indicated protection ensures
discrimination for each output circuit
downstream of the UPS.
If these recommendations are not
followed, protection discrimination is not
achieved and may result in a potential
power interruption to the connected
devices.
4000 RT Z curve - 10A
C curve - 4A
5000 RT Z curve - 10A
C curve - 6A
G N L
N
L
2 poles circuit breaker
To UPS Normal AC source

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2. Installation
2.7 Connection of input/output power cables on UPS terminals
◗This type of connection must be carried out by qualified electrical personnel.
◗Before carrying out any connection, check that the battery circuit breaker (19) (see page 8) and that the upstream
protection device (Normal AC source) is open ("0").
◗Use included insulated ferrules with stranded wires.
1 - Remove the terminal block cover (2
screws) with the included screwdriver.
2 - Insert the Normal AC cable through the
cable gland (8).
3 - Connect the 3 wires to the Normal AC
terminal block.
Always connect first the
earthing wire.
4 - Insert the output cable through the
cable gland (7).
5 - Connect the 3 wires to the output
terminal block.
6 - Refit the terminal block cover and
tighten the cable glands.
7 - Secure the terminal block cover by
means of 2 screws.
7
8
1
7
8
2
4
5
3
7
6

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2. Installation
2.8 Connection of IEC cables to output receptacles
1 - Connect the equipments to the UPS
using the cables (49).
It is preferable to connect the priority
equipments to the four outlets (2) and the
non priority equipments to the four outlets
(1) that can be programmed in pairs (1 and
2).
Connect any high-power devices to the
16 A outlet (3).
To program shutdown of outlets (2) during
operation on battery power and thus
optimise the available backup time, the
EATON communication software is
required.
2 - Fit the connection securing system (44)
that prevents the plugs from being pulled
out accidentally.
2
1
44
49
3

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3. Operation
3.1 Initial start-up
UPS personalisation
3.2 Final start-up sequence
It is essential to contact our Customer Service to ensure that your system is commissionned in complete safety and
to benefit from the manufacturer’s guarantee.
1 - Check that the battery switch (60) (see
section 2.2, page 12) on top cover is
connected.
2 - Set the upstream circuit breaker (not
included) to the "I" position (ON).
The equipments are powered via the
Normal AC source, but not protected by
the UPS.
Batteries are recharging, an 8 hour
recharge period is necessary to get full
backup time.
LEDs (22) is ON, LEDs (33) and (34) are
green.
If UPS personalisation is desired, it is advised to enter the personalisation mode at this time (see the 4.4
"Personalisation" section).
3- Press the "I" button (29) more than 3s.
The buzzer beeps once, and after UPS
internal test sequence, the LED (20) is ON.
LEDs (30),(32),(34) are green.
The equipments are protected by the
UPS.
If LED (21) or (22) is ON, an alarm has
occurred (see the "troubleshooting"
section).
ESC
IO
22
3433
ESC
IO
21 2220
343230 29

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3. Operation
3.3 Operating modes
Normal mode
Eco mode
This is the standard operating mode, set
by default in the factory.
Under normal condition (Normal AC
source available):
LED (20) is ON.
LEDs (30),(32),(34) are green.
The equipments are protected by the
UPS.
The main advantage of the Eco mode (see
glossary) is that it reduces the
consumption of electrical power.
Under normal condition (Normal AC
source available):
LED (20) is ON.
LEDs (32),(34) are green.
The equipments are supplied in ECO
mode.
If normal AC source is out of tolerance:
LEDs (20), (21) are ON.
LEDs (30),(32),(34) are green.
The equipments are protected by the
UPS.
ESC
IO
343230
20
ESC
IO
3432
20
ESC
IO
343230
20 21

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3. Operation
3.4 Operation on battery power
When the Normal AC source is not available, the load continues to be protected by the UPS.
Power is supplied by the battery.
Transfer to battery power
Low battery warning
End of backup time
3.5 Return on Normal AC source
After an outage, the UPS restarts automatically when Normal AC source is restored (unless this function has been
disabled via UPS personalisation) and the load is supplied again.
LEDs (20), (21) are ON.
LEDs (31),(32),(34) are green.
The audio alarm beeps every 10 seconds.
The equipments are protected by the UPS
and supplied by the battery.
The display indicates the battery
remaining backup time.
LEDs (20), (21) are ON.
LEDs (31),(32),(34) are green.
The audio alarm beeps every 3 seconds.
The remaining battery power is low.
Shut down all applications on the
connected equipment because automatic
UPS shutdown is imminent.
LED (22) is ON.
LED (34) is red.
The audio alarm beeps continuously.
The equipments are not powered.
The UPS displays "End of backup time
Battery low".
ESC
IO
343231
20 21
ESC
IO
343231
20 21
ESC
IO
34
22