Eaton Power Xpert 9395 550/275 User manual

Power Xpert™9395 UPS 550/275 UPS
225–550 kVA
Installation and Operation Manual

Power Xpert™9395 UPS 550/275 UPS
225–550 kVA
Installation and Operation Manual

IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS
This manual contains important instructions that you should follow during installation and
maintenance of the PDU. Please read all instructions before operating the equipment and save this
manual for future reference.
CONSIGNES DE SÉCURITÉ IMPORTANTES CONSERVER CES INSTRUCTIONS
Ce manuel comporte des instructions importantes que vous êtes invité à suivre lors de toute procédure
d'installation et de maintenance de la PDU. Veuillez consulter entièrement ces instructions avant de faire
fonctionner l'équipement et conserver ce manuel afin de pouvoir vous y reporter ultérieurement.
RNING
WARNING
This is a product for restricted sales distribution to informed partners. Installation restrictions or
additional measures may be needed to prevent electromagnetic disturbances.
Eaton, Powerware, Powerware Hot Sync, PowerXpert, and X-Slot are registered trademarks. IBM and AS/400
are registered trademarks of International Business Machines Corporation. Modbus is a registered trademark
of Schneider Automation. National Electrical Code and NEC are registered trademarks of National Fire
Protection Association, Inc. All other trademarks are property of their respective companies.
Copyright 2010-2018 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may
be reproduced in any way without the express written approval of Eaton Corporation.

Power Xpert TM 9395 550/275 UPS (225–550 kVA) Installation and Operation Manual 164201716—Rev 8 www.eaton.com/powerquality i
TABLE OF CONTENTS
1 INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1 UPS Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1.1 Installation Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1.2 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.1.3 Customer Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.1.4 Advanced Battery Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.1.5 Power Management Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.2 Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.2.1 Integrated Battery Cabinets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.2.2 Field Installed UPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.2.3 Maintenance Bypass Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.2.4 Sync Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.2.5 Single-Feed Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.2.6 Separate Rectifier Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.2.7 Distributed Bypass System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.2.8 Input Output Module Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.2.9 Inherent Redundancy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.2.10 Energy Saver System and High Alert Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.2.11 Harmonic Reduction System (HRS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.2.12 Variable Module Management System and High Alert Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.2.13 Monitoring and Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.3 Battery System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
1.4 Using This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
1.5 Conventions Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
1.6 Symbols, Controls, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
1.7 For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
1.8 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
2 SAFETY WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
3 UPS INSTALLATION PLAN AND UNPACKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1 Creating an Installation Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.2 Preparing the Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.2.1 Environmental Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.2.2 Installation Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.2.3 UPS System Power Wiring Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
3.2.4 UPS System Interface Wiring Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
3.3 Inspecting and Unpacking the UPS Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
4 UPS SYSTEM INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1 Preliminary Installation Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.2 Unloading the UPS Cabinet from the Pallet and Mechanical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.3 Field Installed UPM Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.4 Battery System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.5 Distributed Bypass Tie Cabinet Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.6 Installing UPS External and Battery Power Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.6.1 2-Hole Barrel Lug Terminations to Bus Bar Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

ii Power Xpert TM 9395 550/275 UPS (225–550 kVA) Installation and Operation Manual 164201716—Rev 8 www.eaton.com/powerquality
4.6.2 External Power Wiring Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
4.6.3 Battery Power Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
4.7 Installing Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
4.7.1 TB1, TB2, and TB3 Connections (Other than TB1 Battery Interface Connections) . . . . . . . . . . . . . . . 4-15
4.7.2 TB1 Battery Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
4.7.3 X-Slot Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
4.8 Installing a REPO Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
4.9 Installing Options, Accessories, and Distributed Bypass Control Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
4.10 Initial Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
4.11 Completing the Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
5 INSTALLING OPTIONS AND ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1 Installation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.2 Installing an Optional Powerware Hot Sync CAN Bridge Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
5.3 Installing Distributed Bypass Control Wiring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
5.4 Installing an Optional Remote Monitor Panel II. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
5.5 Installing an Optional Relay Interface Module II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
5.6 Installing an Optional Supervisory Contact Module II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
5.7 Accessory Mounting Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
6 UNDERSTANDING UPS OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
6.1 UPS System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
6.2 Single UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
6.2.1 Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
6.2.2 Online Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
6.2.3 Energy Saver System Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
6.2.4 Harmonic Reduction System (HRS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
6.2.5 Variable Module Management System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
6.2.6 Bypass Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
6.2.7 Battery Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
6.3 Single UPS System Oneline Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
6.4 Multiple UPS Distributed Bypass System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
6.4.1 Multiple UPS Parallel System Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
6.4.2 Online Mode Distributed Bypass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23
6.4.3 Bypass Mode – Distributed Bypass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-23
6.4.4 Battery Mode – Distributed Bypass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-25
6.5 Multiple UPS Distributed Bypass System Oneline Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-26
7 UPS OPERATING INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
7.1 UPS Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
7.1.1 Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
7.1.2 Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
7.2 Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
7.2.1 Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
7.2.2 System Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
7.2.3 Using the LCD and Pushbuttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
7.2.4 Using the Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
7.2.5 Mimic Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
7.2.6 Display Menu Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

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7.2.7 Load Off Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
7.2.8 System Status Screen and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
7.2.9 Load Off Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
7.3 Single UPS Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
7.3.1 Starting the UPS in Online Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
7.3.2 Enable Energy Saver System Mode from the UPS Command Menu . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
7.3.3 Disable Energy Saver System Mode from the UPS Command Menu. . . . . . . . . . . . . . . . . . . . . . . . . 7-14
7.3.4 Start Energy Saver System High Alert Mode from the UPS Command Menu . . . . . . . . . . . . . . . . . . 7-14
7.3.5 Enable Variable Module Management System Mode from the UPS Command Menu. . . . . . . . . . . . 7-15
7.3.6 Disable Variable Module Management System Mode from the UPS Command Menu . . . . . . . . . . . 7-15
7.3.7 Start Variable Module Management System High Alert Mode from the UPS Command Menu. . . . . 7-16
7.3.8 Starting the UPS in Bypass Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
7.3.9 Enable Energy Saver System Mode from the Bypass Command Menu . . . . . . . . . . . . . . . . . . . . . . . 7-17
7.3.10 Disable Energy Saver System Mode from the Bypass Command Menu . . . . . . . . . . . . . . . . . . . . . . 7-17
7.3.11 Start Energy Saver System High Alert Mode from the Bypass Command Menu . . . . . . . . . . . . . . . . 7-18
7.3.12 Enable Variable Module Management System Mode from the Bypass Command Menu . . . . . . . . . 7-18
7.3.13 Disable Variable Module Management System Mode from the Bypass Command Menu . . . . . . . . . 7-19
7.3.14 Start Variable Module Management System High Alert Mode from the Bypass Command Menu . . 7-19
7.3.15 Starting the UPMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
7.3.16 Starting a Single UPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
7.3.17 Transfer from Online to Bypass Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
7.3.18 Transfer from Bypass to Online Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-22
7.3.19 Transfer from Online to Bypass Mode and Shut Down UPMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-22
7.3.20 Single UPM Shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-23
7.3.21 Single UPM Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-23
7.3.22 UPS and Critical Load Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24
7.3.23 Charger Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24
7.3.24 Using the UPS LOAD OFF Pushbutton or Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25
7.3.25 Using the Remote Emergency Power-off Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
7.4 Multiple UPS Distributed Bypass Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27
7.4.1 Starting the Distributed Bypass System in Online Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27
7.4.2 Enable Energy Saver System Mode from the UPS Command Menu . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
7.4.3 Disable Energy Saver System Mode from the UPS Command Menu. . . . . . . . . . . . . . . . . . . . . . . . . 7-28
7.4.4 Start Energy Saver System High Alert Mode from the UPS Command Menu . . . . . . . . . . . . . . . . . . 7-28
7.4.5 Enable Variable Module Management System Mode from the UPS Command Menu. . . . . . . . . . . . 7-29
7.4.6 Disable Variable Module Management System Mode from the UPS Command Menu . . . . . . . . . . . 7-29
7.4.7 Start Variable Module Management System High Alert Mode from the UPS Command Menu. . . . . 7-30
7.4.8 Starting the Distributed Bypass System in Bypass Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-30
7.4.9 Enable Energy Saver System Mode from the Bypass Command Menu . . . . . . . . . . . . . . . . . . . . . . . 7-31
7.4.10 Disable Energy Saver System Mode from the Bypass Command Menu . . . . . . . . . . . . . . . . . . . . . . 7-31
7.4.11 Start Energy Saver System High Alert Mode from the Bypass Command Menu . . . . . . . . . . . . . . . . 7-32
7.4.12 Enable Variable Module Management System Mode from the Bypass Command Menu . . . . . . . . . 7-32
7.4.13 Disable Variable Module Management System Mode from the Bypass Command Menu . . . . . . . . . 7-33
7.4.14 Start Variable Module Management System High Alert Mode from the Bypass Command Menu . . 7-33
7.4.15 Starting the UPS UPMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-33
7.4.16 Starting a Single UPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-34
7.4.17 Transfer from Online to Bypass Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-35
7.4.18 Transfer from Bypass to Online Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-36

iv Power Xpert TM 9395 550/275 UPS (225–550 kVA) Installation and Operation Manual 164201716—Rev 8 www.eaton.com/powerquality
7.4.19 Transfer from Online to Bypass Mode and Shut Down UPMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-36
7.4.20 Single UPM Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-37
7.4.21 Single UPM Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-37
7.4.22 Single UPS Shutdown using Load Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-38
7.4.23 Single UPS Shutdown using UPM Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-39
7.4.24 Single UPS Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-40
7.4.25 UPS and Critical Load Shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-41
7.4.26 Charger Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-41
7.4.27 Using the UPS LOAD OFF Pushbutton or Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-42
7.4.28 Using the Remote Emergency Power-off Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-43
7.5 Color Touchscreen Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-44
7.6 Using the Color Touchscreen Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-45
7.6.1 Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-46
7.6.2 Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-46
7.6.3 Using the Main Menu Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-48
7.6.4 Power Maps Screen (Online Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-49
7.6.5 Power Maps Screen (Bypass Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-51
7.6.6 Command Confirmation Pop-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-51
7.6.7 Meters Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-52
7.6.8 Input Meters Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-53
7.6.9 Input Meters Detail Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-55
7.6.10 Battery Meters Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-56
7.6.11 System Events Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-58
7.6.12 User Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-58
7.6.13 System Status Screen and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-60
7.6.14 Settings Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-62
7.6.15 Configuration Options Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-63
7.6.16 Energy Advantage Architecture (EAA) Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-63
7.6.19 UPS Module Map Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-67
7.7 UPS Operation using the Color Touchscreen Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-68
7.7.1 Starting the UPS in Online Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-68
8 COMMUNICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
8.1 X-Slot Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
8.2 eNotify Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
8.2.1 eNotify Service Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
8.2.2 Installing eNotify Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
8.3 Power Management Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
8.4 Building Alarm Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
8.5 General Purpose Relay Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
8.6 Remote Monitor Panel II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
8.7 Relay Interface Module II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
8.8 Supervisory Contact Module II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
9 UPS MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
9.1 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
9.2 Performing Preventive Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
9.2.1 DAILY Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
9.2.2 MONTHLY Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Power Xpert TM 9395 550/275 UPS (225–550 kVA) Installation and Operation Manual 164201716—Rev 8 www.eaton.com/powerquality v
9.2.3 PERIODIC Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
9.2.4 ANNUAL Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
9.2.5 BATTERY Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
9.3 Installing Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
9.4 Recycling the Used Battery or UPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
9.5 Maintenance Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
10 PRODUCT SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
10.1 Model Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
10.2 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
10.2.1 UPS Input. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
10.2.2 UPS Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
10.2.3 UPS Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
WARRANTY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . W-1

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Power Xpert TM 9395 550/275 UPS (225–550 kVA) Installation and Operation Manual 164201716—Rev 8 www.eaton.com/powerquality vii
LIST OF FIGURES
Figure 1-1. Power Xpert 9395 UPS (450–550 kVA) Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Figure 1-2. Power Xpert 9395 Plus 1 UPS (450–550 kVA) Cabinet with the Field Installed UPM. . . . . . . . . . . . . . . . . . . . 1-3
Figure 3-1. UPS Cabinet Dimensions (Front View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Figure 3-2. UPS Cabinet Dimensions (Right Side View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Figure 3-3. UPS Cabinet Dimensions (Top View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Figure 3-4. UPS Cabinet Dimensions (Bottom View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Figure 3-5. UPS Cabinet Dimensions (Bottom View with Mounting Brackets). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Figure 3-6. UPS Cabinet Center of Gravity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Figure 3-7. Remote EPO Switch Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Figure 3-8. Power Xpert 9395 UPS (450–550 kVA) Cabinet as Shipped on Pallet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Figure 4-1. Removing the Left Side Shipping Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Figure 4-2. Removing the Right Side Shipping Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Figure 4-3. Typical Bus Bar Barrel Lug Mounting – Hardware Assembly Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Figure 4-4. Conduit and Wire Entry Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Figure 4-5. UPS Power Terminal Locations – Common Rectifier Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Figure 4-6. UPS Power Terminal Detail AA – Common Rectifier Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Figure 4-7. UPS Power Terminal Locations – Separate Rectifier Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Figure 4-8. UPS Power Terminal Detail AA – Separate Rectifier Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Figure 4-9. UPM Rectifier Input Power Terminal Block Detail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Figure 4-10. UPS Power Terminal Detail BB – Common Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Figure 4-11. UPS Power Terminal Detail BB – Separate Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Figure 4-12. Interface Terminal Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Figure 4-13. Interface Terminal Detail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Figure 4-14. Typical Alarm Relay Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Figure 4-15. Terminal Blocks TB1, TB2, and TB3 Connector Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Figure 4-16. Typical Battery Interface Connection – Common Battery System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Figure 4-17. Typical Battery Interface Connection – Separate Battery System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Figure 4-18. X-Slot Communication Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Figure 4-19. REPO Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Figure 4-20. Normally-Open REPO Switch Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Figure 4-21. Normally Closed REPO Switch Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Figure 4-22. Normally Closed and Normally Open REPO Switch Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Figure 5-1. Powerware Hot Sync CAN Bridge Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Figure 5-2. Powerware Hot Sync CAN Bridge Card Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Figure 5-3. Distributed Bypass System CAN and Pull-Chain Simplified Interface Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Figure 5-4. Distributed Bypass System UPS CAN Wiring without MOBs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Figure 5-5. Distributed Bypass Pull-Chain Wiring without MOBs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Figure 5-6. Distributed Bypass Pull-Chain Wiring with MOBs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Figure 5-7. Remote Monitor Panel II and Remote Monitor Panel II Terminal Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Figure 5-8. Remote Monitor Panel II, Relay Interface Module II, or Supervisory Contact Module II Wiring. . . . . . . . . . . . 5-10
Figure 5-9. J1, J2, J3, and J4 15-Pin D-Sub Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Figure 5-10. Supervisory Contact Module II Terminal Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Figure 5-11. Supervisory Contact Module II TB2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Figure 5-12. Remote Monitor Panel II Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Figure 5-13. Relay Interface Module II Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
Figure 5-14. Supervisory Contact Module II Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Figure 6-1. Main Elements of the UPS System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

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Figure 6-2. Path of Current Through the UPS in Online Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Figure 6-3. Path of Current Through the UPS in Energy Saver Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Figure 6-4. Path of Current Through the UPS in Bypass Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Figure 6-5. Path of Current Through the UPS in Battery Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Figure 6-6. UPS System – Two UPM, Common Rectifier Feed, Common Battery, Dual-Fed Configuration . . . . . . . . . . . 6-9
Figure 6-7. UPS System – Two UPM, Common Rectifier Feed, Separate Battery, Dual-Fed Configuration . . . . . . . . . . . 6-10
Figure 6-8. Plus 1 UPS System – Three UPM, Common Rectifier Feed, Separate Battery, Dual-Fed Configuration . . . . . 6-11
Figure 6-9. Plus 1 UPS System – Three UPM, Common Rectifier Feed, Separate Battery, Dual-Fed Configuration . . . . . 6-12
Figure 6-10. UPS System – Two UPM, Common Rectifier Feed, Common Battery, IOM Configuration . . . . . . . . . . . . . 6-13
Figure 6-11. UPS System – Two UPM, Common Rectifier Feed, Separate Battery, IOM Configuration . . . . . . . . . . . . . . 6-14
Figure 6-12. Plus 1 UPS System – Three UPM, Common Rectifier Feed, Common Battery, IOM Configuration . . . . . . . 6-15
Figure 6-13. Plus 1 UPS System – Three UPM, Common Rectifier Feed, Separate Battery, IOM Configuration . . . . . . . 6-16
Figure 6-14. UPS System – Two UPM, Separate Rectifier Feed, Separate Battery, Dual-Fed Configuration. . . . . . . . . . . 6-17
\Figure 7-1. UPS Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Figure 7-2. UPS Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Figure 7-3. Parts of the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Figure 7-4. Main Menu and Mimic Screen (Online Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Figure 7-5. Load Off Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Figure 7-6. Typical System Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Figure 7-7. Load Off Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
Figure 7-8. REPO Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
Figure 7-9. UPS Color Touchscreen Control Panel (Typical) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-44
Figure 7-10. UPS Color Touchscreen Control Panel (Typical) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-45
Figure 7-11. Parts of the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-46
Figure 7-12. Sign In or Password Request Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-47
Figure 7-13. Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-48
Figure 7-14. Main Menu and Power Maps Screen (Online Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-49
Figure 7-15. Output kVA Screen from Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-49
Figure 7-16. Average Efficiency Screen from Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-50
Figure 7-17. Consumption Screen from Home Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-50
Figure 7-18. Bypass Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-51
Figure 7-19. Typical Command Confirmation Screen (Charger Off) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-51
Figure 7-20. Meters Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-52
Figure 7-21. Input Meters Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-53
Figure 7-22. Bypass Meters Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-53
Figure 7-23. Output Meters Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-54
Figure 7-24. Input Meters Detail Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-55
Figure 7-25. Select Source Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-55
Figure 7-26. Battery Meters Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-56
Figure 7-27. Battery Log Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-56
Figure 7-28. Battery Log Detail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-57
Figure 7-29. Battery Log Summary Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-57
Figure 7-30. System Events Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-58
Figure 7-31. User Log Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-59
Figure 7-32. User Log Detail Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-59
Figure 7-33. System Status Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-60
Figure 7-34. Module Controls Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-60
Figure 7-35. Module Control Detail Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-61

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Figure 7-36. Online Mode Metering Method Option Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-61
Figure 7-37. Bypass Mode Metering Method Option Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-62
Figure 7-38. Settings Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-62
Figure 7-39. Configuration Options Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-63
Figure 7-40. Energy Advantage Architecture (EAA) Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-63
Figure 7-41. Disable ESS Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-64
Figure 7-42. HRS Metering Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-64
Figure 7-43. High Alert Timer Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-65
Figure 7-44. Statistics Basic Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-65
Figure 7-45. Statistics Data Detail Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-66
Figure 7-46. ESS Comparison Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-66
Figure 7-47. UPS Module Map Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-67
Figure 7-48. System Overview Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-67
Figure 8-1. Optional X-Slot Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Figure 8-2. Remote Monitor Panel II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Figure 8-3. Relay Interface Module II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Figure 8-4. Supervisory Contact Module II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Figure 9-1. UPS Filter Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

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Chapter 1 Introduction
The Power XpertTM 9395 uninterruptible power supply (UPS) is a true online, continuous-duty,
transformerless, double-conversion, solid-state, three-phase system providing conditioned and uninterruptible
AC power to protect the customer's load from power failures.
The Power XpertTM 9395 550/275 UPS cabinet contains two sections: an integrated system bypass module
(ISBM) rated for a maximum of 550 kVA and a single Uninterruptible Power Module (UPM) rated for a
maximum of 275 kVA. This configuration provides future upgradability to a maximum of 550 kVA using the
Field Installed UPM (FI-UPM). Adding the FI-UPM can also provide redundancy if the power requirements are
less than the single UPM rating.
The UPS is available as a single unit or an optional multiple unit distributed bypass system (see paragraph
1.2.7).
The Power Xpert 9395 online power protection system is used to prevent loss of valuable electronic
information, minimize equipment downtime, and minimize the adverse effect on production equipment due to
unexpected power problems.
The Power Xpert 9395 UPS continually monitors incoming electrical power and removes the surges, spikes,
sags, and other irregularities that are inherent in commercial utility power. Working with a building's electrical
system, the UPS system supplies clean, consistent power that sensitive electronic equipment requires for
reliable operation. During brownouts, blackouts, and other power interruptions, batteries provide emergency
power to safeguard operation.
The UPS is housed in a single, free-standing cabinet with safety shields behind the door and front panels for
hazardous voltage protection. The cabinet matches the battery and distribution cabinets in style and color.
Figure 1-1 shows the Power Xpert 9395 550/275 UPS. Figure 1-2 shows the Power Xpert 9395 550/275 UPS
with the FI-UPM.
1.1 UPS Standard Features
The UPS has many standard features that provide cost-effective and consistently reliable power protection.
The descriptions in this section provide a brief overview of the UPS standard features.
1.1.1 Installation Features
Cabinets can be permanently bolted to the floor.
Power and control wiring can be routed through the top or bottom of the cabinet with connections made to
easily accessible terminals. External sensing and monitoring control wire must be installed in accordance with
Class 1 wiring methods.
NOTE Startup and operational checks must be performed by an authorized Eaton
Customer Service Engineer, or the warranty terms specified on page W-1 become
void. This service is offered as part of the sales contract for the UPS. Contact an
Eaton service representative in advance (usually a two-week notice is required) to
reserve a preferred startup date.

Introduction
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Figure 1-1. Power Xpert 9395 550/275 UPS Cabinet
Older LCD Pushbutton
Control Panel

Introduction
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Figure 1-2. Power Xpert 9395 550/275 UPS Cabinet with the Field Installed UPM
1.1.2 Control Panel
The control panel, located on the front of the UPS, may contain a liquid crystal display (LCD) and pushbutton
switches or a color touchscreen to control the operation of the UPS and to display the status of the UPS
system. See Chapter 7, “UPS Operating Instructions”, “UPS Operating Instructions,” for additional
information.
1.1.3 Customer Interface
lBuilding Alarm Monitoring – Up to five inputs in the UPS are available to connect the facility's alarm
system contacts. Some system configurations may limit the number of inputs available. The UPS uses
these inputs to monitor the building alarms in addition to the UPS status. See Chapter 8, “Communication”
for additional information.
lAlarm Contact – One alarm contact is provided for connection to equipment at the facility, such as a light,
an audible alarm, or a computer terminal. The equipment connected to this contact alerts you to a UPS
alarm. See Chapter 8, “Communication” for additional information.
New Color Touchscreen
Control Panel

Introduction
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lX-Slot Communication Bays – Four communication bays are standard equipment. One to four optional
X-Slot®connectivity cards can be installed in the UPS module at any time. X-Slot cards are quickly installed
at the front of the UPS and are hot-pluggable. See Chapter 8, “Communication” for additional information.
1.1.4 Advanced Battery Management
A three-stage charging system increases battery service life by optimizing recharge time, and protects
batteries from damage due to high current charging and inverter ripple currents. Charging at high currents can
overheat and damage batteries.
1.1.5 Power Management Software
Intelligent Power Management®and Intelligent Power Protector®software are available through Eaton
support. See Chapter 8, “Communication” for additional information.
1.2 Options and Accessories
Intelligent Power Management and Intelligent Power Protector software are available through Eaton support.
See Chapter 8, “Communication” for additional information.
1.2.1 Integrated Battery Cabinets
Battery backup protection can be provided by equipping the UPS system with Power Xpert 9395 battery
cabinets containing sealed lead-acid, maintenance-free batteries. The cabinets are designed for standalone
installation and may be installed adjacent to the UPS or in a separate location. The recommended installation
location for adjacent battery cabinets is on the right side of the UPS cabinet to allow for future expansion using
an external module.
Consult the Power XpertTM 9395 Integrated Battery Cabinet (Model 1085 and 1085HR) Installation Manual for
specifics on battery cabinet usage with the PowerXpert 9395.
1.2.2 Field Installed UPM
A Field Installed UPM (FI-UPM) provides N+1 redundancy for the UPS system. The FI-UPM may be installed at
any time in the future when power needs change. The module cabinet is installed on the left side of the UPS
cabinet and is wired directly to the UPS. No input or output wiring changes are needed for redundancy.
Operation remains the same as the original UPS.
1.2.3 Maintenance Bypass Module
The Maintenance Bypass Module (MBM) enables power to completely bypass and isolate the UPS so that the
UPS can be safely serviced or replaced without interrupting power to critical systems.
1.2.4 Sync Control
An optional Eaton 9395 Sync Control maintains the critical load outputs of two separate single module Power
Xpert 9395 UPS systems in synchronization. This option facilitates the uninterrupted transfer of the load from
one load bus to another by means of transfer switches. The Sync Control is housed in a wall-mounted panel
that can be located between the UPS units for easy wiring.
1.2.5 Single-Feed Kit
An optional kit is available for converting the dual-feed rectifier and bypass inputs to a single-feed
configuration. The kit consists of jumpers for each phase, and the hardware required for installation.
1.2.6 Separate Rectifier Input
If a FI-UPM is to be installed with the Power Xpert 9395 550/275 UPS at the initial installation or in the future,
the UPS can be supplied with separate rectifier inputs for each UPM. Separate inputs provide increased
flexibility and reliability by allowing multiple input sources to supply the UPS. Input circuit breaker CB1 is not
installed with this configuration. AC input control to the UPS and each UPM rectifier is to be provided by the
customer.
All sources that feed the separate rectifier inputs must be from a common ground point.

Introduction
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1.2.7 Distributed Bypass System
There are two types of redundancy: UPS based (based on the number of UPSs) and UPM based (based on the
number of UPMs). Each UPS contains one or two UPMs.
A distributed bypass UPS system with two to five UPSs can be installed to provide a capacity and/or redundant
system. This load sharing system provides more capacity than a single UPS, and can provide backup,
depending on the load and configuration. In addition, when one UPM is taken out of service for maintenance
or is not operating properly, a redundant UPM continues to supply uninterrupted power to the critical load. A
Powerware Hot SyncController Area Network (CAN) Bridge Card provides connectivity and operational mode
control. The distributed bypass system consists of two to five UPSs each with a parallel CAN card, and a
customer-supplied tie cabinet or load distribution panel to act as a tie point.
All UPSs in the distributed bypass system must contain the same number of UPMs. Mixed UPS kVA ratings
are not permitted.
The tie cabinet must contain Module Output Breakers (MOBs) with dual auxiliary contacts for control of the
system. Without dual auxiliary MOBs, UPMs are not allowed to go to bypass individually during servicing. All
UPMs will go to bypass instead of just the UPM needing service, decreasing critical load protection. With dual
auxiliary MOBs, one UPM can be bypassed while the remaining UPMs support the load as long as the
remaining UPMs have the capacity to do so.
1.2.8 Input Output Module Configuration
The UPS can be supplied in an Input Output Module (IOM) configuration without the bypass input
connections, the static switch, the motorized wraparound bypass breaker, and the backfeed protection
contactor. This configuration is primarily used in multiple UPS parallel systems that do not need a bypass for
each UPS and use a separate System Bypass Module (SBM) to provide system bypass capabilities.
1.2.9 Inherent Redundancy
To deliver greater reliability, the Power Xpert 9395 UPS can be configured by an authorized Eaton Customer
Service Engineer for inherent redundancy. When configured, the UPS automatically becomes redundant if the
load is at or below the capacity of the UPMs minus the capacity of one UPM. Under normal conditions the
UPMs in the UPS share the load equally. If one or more UPMs becomes unavailable and the load is at or below
the capacity of remaining UPMs, the remaining UPMs supply the load instead of transferring to bypass.
If the capacity of the UPMs falls below the redundancy level or the load increases above redundancy level, but
is still able to maintain the load, a loss of redundancy alarm is sounded. If the load exceeds the capacity of
remaining UPMs, the UPS transfers to bypass.
1.2.10 Energy Saver System and High Alert Modes
As a subset of Online mode, the Energy Saver System (ESS) mode maximizes efficiency by eliminating
unnecessary power conversion when the commercial power source is within acceptable voltage and
frequency limits. In this mode, the UPS is actively monitoring the critical bus and instantly and seamlessly
transitions to double-conversion mode (inverter online) if a commercial electrical power brownout, blackout,
overvoltage, undervoltage, or out–of–tolerance frequency condition occurs.
In High Alert mode the unit transfers from ESS mode to double-conversion mode or if in double-conversion
mode remains in double-conversion mode for a default time period of one hour. High Alert mode allows the
user to place the unit in double-conversion mode when outside conditions could cause a power disturbance.
At the completion of the time period, the unit defaults back to ESS mode. If the High Alert command is
received during the time period, the timer will be restarted.
NOTE Energy Saver System mode requires the UPS to be factory built with a Continuous
Static Switch (CSS).
NOTE The Variable Module Management System and Energy Saver System modes are
mutually exclusive.

Introduction
1-6 Power Xpert TM 9395 550/275 UPS (225–550 kVA) Installation and Operation Manual 164201716—Rev 8 www.eaton.com/powerquality
1.2.11 Harmonic Reduction System (HRS)
The Harmonic Reduction system mode of the 9395 UPS allows the UPS to actively reduce the input Total
Demand Distortion (TDD) and increase the input power factor while maintaining high efficiency operation in
ESS mode. The UPS uses one of its UPMs to perform this active harmonic cancellation.
HRS mode uses an extra set of sensors (CTs) on the output bus of the unit. These sensors measure the
harmonics created by loads attached to the UPS output and the system actively reduces these harmonics.
The system must be in ESS mode to activate HRS mode. In HRS mode, the inverter is ON, the rectifier is OFF
and the output contactor is CLOSED.
HRS is a normal operating mode, not an alarm condition. The NORMAL light appears on the front of the UPS.
1.2.12 Variable Module Management System and High Alert Modes
The Variable Module Management System (VMMS) mode maintains UPM redundancy and achieves higher
efficiencies by intelligently controlling the UPM’s load level. The efficiency rating for each UPM is highest
when loads are greater than 50% of the system rating. Therefore, shifting the load to fewer UPMs can achieve
higher efficiencies when the UPS load is lighter.
In VMMS mode, the UPS is actively monitoring the critical bus and UPMs are available to assume load in less
than 2 ms to respond to load changes.
The VMMS feature has three configurable modes of operation: Online mode, Online mode with VMMS, and
High Alert mode. All modes are selectable from the front panel.
VMMS mode supports both distributed bypass and SBM parallel configurations.
In High Alert mode, all idle UPMs go online for one hour. At the completion of the hour, the UPS defaults back
to VMMS mode. If the High Alert command is received during the one hour, the one hour timer will be
restarted.
1.2.13 Monitoring and Communication
The UPS system can be further enhanced by adding optional accessories such as a Remote Emergency
Power-off (REPO) control, RMP II, SCM II, RIM II, or X-Slot communication cards. See Chapter 5, “Options”
for additional information.
lRemote Monitor Panel II (RMP II) – An optional RMP II contains backlit status indicators and a local horn,
allowing monitoring of the operational status and alarm condition of the UPS from virtually any location
within the facility.
lRelay Interface Module II (RIM II) – An optional RIM II uses relay contact closures to indicate the UPS
operating status and alarm condition.
lSupervisory Contact Module II (SCM II) – An optional SCM II establishes an interface between the UPS
system equipment and the customer's monitor.
lX-Slot Cards – Optional X-Slot cards support several protocols, such as SNMP, HTTP, IBM®AS/400®, and
Modbus®.
leNotify Remote Monitoring and Diagnostics Service – An optional service that provides 24/7 remote
monitoring of 43 alarms, temperature/humidity and battery charge information, daily heartbeat check, and
monthly report. The service also provides customer notification of significant alarms, remote diagnostics,
and dispatch of technicians. A PXGX connectivity card is required in an X-Slot communication bay. An
optional Powerware Environmental Monitoring Probe (EMP) is required for temperature/humidity
monitoring.
NOTE Total Demand Distortion as defined by IEEE 519-1992 is the total root-sum-square
harmonic current distortion, in percent, of the maximum demand load current (the
nameplate rating of a fully rated UPS).
NOTE The Variable Module Management System and Energy Saver System modes are
mutually exclusive.