Ekinex DICO EK-5DP-VI Service manual

Administrator Guide
DICO video intercom with facial recognition
EK-5DP-VI

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
© Ekinex S.p.A. –All rights reserved Page 2
Contents
1. Scope of the document.............................................................................................................................. 7
2. Product Overview ...................................................................................................................................... 8
3. Model Specification.................................................................................................................................... 9
4. Access the Device................................................................................................................................... 10
4.1 Access the Device Setting on the device............................................................................................ 10
4.2 Access the Device Setting on the Web Interface ............................................................................... 10
5. Time and Language Setting..................................................................................................................... 12
5.1 Language Setting................................................................................................................................ 12
5.2 Time Setting........................................................................................................................................ 12
5.3 Light setting......................................................................................................................................... 14
5.3.1 Configure Card Reader LEDSetting........................................................................................... 14
5.3.2 Configure LED White Light Setting.............................................................................................. 14
5.4 Screen Display configuration.............................................................................................................. 15
5.4.1 Configure Screensaver................................................................................................................ 15
5.4.2 Upload Screensaver.................................................................................................................... 16
5.4.3 Configure Screen Display Mode ................................................................................................. 17
5.4.4 Home Screen Configuration ........................................................................................................ 17
5.5 Volume and Tone Configuration......................................................................................................... 18
5.5.1 Volume Configuration.................................................................................................................. 18
5.5.1.1 Configure Volume on the Device........................................................................................... 18
5.5.1.2 Configure Volume on the Web Interface................................................................................ 19
5.5.2 Upload Open DoorTone ............................................................................................................. 20
5.5.3 Configure Door Access Prompt Text ........................................................................................... 21
6. Network Setting........................................................................................................................................ 22
6.1 Device Network Connection Setting ................................................................................................... 22
6.2 Device Deployment in Network........................................................................................................... 23
6.3 NAT Setting......................................................................................................................................... 24
7. Intercom Call Configuration..................................................................................................................... 25
7.1 IP call and IP Call Configuration......................................................................................................... 25
7.1.1 Make IP calls............................................................................................................................... 25
7.1.2 IP Call Configuration ................................................................................................................... 25
7.2 SIP Call and SIP Call Configuration.................................................................................................... 26
7.2.1 SIP Account Registration............................................................................................................. 26
7.2.1.1 Configure SIP Account on the Device.................................................................................... 26
7.2.2 SIP ServerConfiguration on the Web interface .......................................................................... 27
7.2.3 Configure Outbound Proxy Server on the Web interface............................................................. 28
7.2.4 Configure Data Transmission Type............................................................................................. 28
7.3 Dial Options Configuration.................................................................................................................. 29
7.3.1 Quick Dial By Number Replacement on theDevice .................................................................... 29
7.3.2 Quick Dial by Number Replacement on the WebInterface......................................................... 30

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
© Ekinex S.p.A. –All rights reserved Page 3
7.4 Auto-answer Configuration ................................................................................................................. 30
7.5 Sequence Call Configuration.............................................................................................................. 31
7.6 Enabling Prevent SIP Hacking............................................................................................................ 32
7.7 Call Settings........................................................................................................................................ 34
7.7.1 Maximum Call Duration Setting................................................................................................... 34
7.7.2 Maximum Dial Duration Setting................................................................................................... 34
7.7.3 Audio / Video Codec Configuration for SIPCalls......................................................................... 35
7.7.3.1 Configure Audio Codec.......................................................................................................... 35
7.7.3.2 Configure Video Codec.......................................................................................................... 36
7.8 Configure DTMF Data Transmission.................................................................................................. 36
8. Contact List Configuration ....................................................................................................................... 38
8.1 Contact List Configuration on the Device ........................................................................................... 38
8.2 Contact List Configuration on the Web Interface................................................................................ 39
8.2.1 Managing Contact Groups on the WebInterface ........................................................................ 39
8.2.2 Managing Contact List DisplaySetting ........................................................................................ 39
9. Relay Switch Setting................................................................................................................................ 41
9.1 Relay Switch Setting........................................................................................................................... 41
9.2 Web Relay Setting.............................................................................................................................. 42
9.2.1 Configure Web Relay on the Web Interface ............................................................................... 42
9.2.2 Configure Web Relay on theDevice............................................................................................ 44
9.3 Security Relay..................................................................................................................................... 46
9.4 Relay Schedule................................................................................................................................... 47
10. Door Access ScheduleManagement........................................................................................................ 48
10.1 Configure Door Access Schedule....................................................................................................... 48
10.1.1 Create Door Access Schedule on theWeb interface.................................................................. 48
10.1.2 Create Door Access Schedule on the Device............................................................................. 50
10.1.3 Import and Export Door AccessSchedule in the Web interface.................................................. 50
10.1.4 Edit the Door Access Schedule ................................................................................................... 51
11. Door Unlock Configuration....................................................................................................................... 53
11.1 Access Authentication......................................................................................................................... 53
11.2 Configure PIN Code for DoorUnlock.................................................................................................. 53
11.2.1 Configure Public PIN code .......................................................................................................... 53
11.2.2 Configure Private PIN Code on theDevice................................................................................. 55
11.2.3 Configure Private PIN Code on the WebInterface...................................................................... 55
11.2.4 Configure Private PIN AccessMode ........................................................................................... 57
11.3 Configure RF Card for Door Unlock.................................................................................................... 57
11.3.1 Add RF Card on the WebInterface............................................................................................. 57
11.3.2 Add RF Card from Device Setting............................................................................................... 58
11.3.3 Configure RF Card Code Format ................................................................................................ 59
11.4 Configure Facial Recognition for Door Unlock.................................................................................... 59
11.4.1 Enroll Face Data on the Device ................................................................................................... 59
11.4.2 Upload Face Data on the WebInterface...................................................................................... 60
11.4.3 Configure Facial Recognition ...................................................................................................... 61

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
© Ekinex S.p.A. –All rights reserved Page 4
11.5 Configure Door Access Using Configured Files ................................................................................. 62
11.5.1 Editing the User(s)-specific Door Access Data........................................................................... 63
11.6 Unlock by QR Code............................................................................................................................ 63
11.7 Unlock by Bluetooth............................................................................................................................ 63
11.8 Unlock by NFC.................................................................................................................................... 64
11.9 Unlock by HTTP Command on Web Browser .................................................................................... 64
11.10 Unlock by Exit Button by theDoor ............................................................................................... 65
11.11 Unlock by Reception Tab............................................................................................................. 66
11.12 Unlock by DTMF Code ................................................................................................................ 67
11.12.1Configure DTMF White List......................................................................................................... 68
12. Security.................................................................................................................................................... 69
12.1 Tamper Alarm Setting......................................................................................................................... 69
12.2 Emergency Action............................................................................................................................... 70
12.3 Security Notification Setting................................................................................................................ 71
12.3.1 Email Notification Setting ............................................................................................................ 71
12.3.2 FTP Notification setting............................................................................................................... 72
12.3.3 TFTP Notification Setting............................................................................................................ 72
12.3.4 SIP Call Notification..................................................................................................................... 73
12.4 Web Interface Automatic Log-out ....................................................................................................... 73
12.5 Action URL.......................................................................................................................................... 74
13. Monitor and Image................................................................................................................................... 76
13.1 MJPEG Image Capturing.................................................................................................................... 76
13.2 Live Stream......................................................................................................................................... 77
13.3 RTSP Stream Monitoring.................................................................................................................... 78
13.3.1 RTSP Basic Setting..................................................................................................................... 78
13.3.2 RTSP Stream Setting .................................................................................................................. 79
14. Logs......................................................................................................................................................... 81
14.1 Call Logs ............................................................................................................................................. 81
14.2 Door Logs ........................................................................................................................................... 81
15. Debug ...................................................................................................................................................... 83
15.1 System Log for Debugging.................................................................................................................. 83
15.2 PCAP for Debugging........................................................................................................................... 83
15.3 Remote Debug Server........................................................................................................................ 84
15.4 Face Recognition Debug .................................................................................................................... 85
15.5 User Agent.......................................................................................................................................... 85
16. Firmware Upgrade................................................................................................................................... 86
17. Backup..................................................................................................................................................... 87
18.Auto-provisioning via ConfigurationFile.................................................................................................... 88
18.1 Provisioning principle.......................................................................................................................... 88
18.2 Configuration Files for Auto-provisioning............................................................................................ 88
18.3 AutoP Schedule .................................................................................................................................. 89
18.4 PNP Configuration .............................................................................................................................. 90
18.5 DHCP Provisioning Configuration....................................................................................................... 90
18.6 Static Provisioning Configuration........................................................................................................ 92

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
© Ekinex S.p.A. –All rights reserved Page 5
19. Integration with Third Party Device.......................................................................................................... 94
19.1 Integration via HTTPAPI .................................................................................................................... 94
19.2 Integrate with third-party Access Control Server................................................................................ 95
20. Password Modification............................................................................................................................. 96
21. System Reboot and Reset....................................................................................................................... 97
21.1 Reboot................................................................................................................................................. 97
21.2 Reset................................................................................................................................................... 98
22. FAQ........................................................................................................................................................ 100
23. Markings ................................................................................................................................................ 102
24. Maintenance .......................................................................................................................................... 102
25. Disposal................................................................................................................................................. 102
26. General warnings................................................................................................................................... 102
27. Other information................................................................................................................................... 102

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
© Ekinex S.p.A. –All rights reserved Page 6
Release
Changes
Date
Author
Verified by
1.0
First issue
26/09/2023
G. Schiochet
C. Baldini

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
© Ekinex S.p.A. –All rights reserved Page 7
1. Scope of the document
Thank you for choosing the Ekinex EK-5DP-VI “DICO” device.
This manual is intended for the administrators whoneedtoproperlyconfigurethedoorphone.This manualapplies
to the 216.43.0.18 version and later, and it provides all the configurations for the functions of EK-5DP-VI “DICO”
door phone. Please visit the www.ekinex.com website or contact the technical support at the following e-mail
address: suppo[email protected] for any new information or the latest firmware.

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
© Ekinex S.p.A. –All rights reserved Page 8
2. Product Overview
The Ekinex EK-5DP-VI “DICO” device is a Linux system IP video door phone with a touch screen. It integrates
audio and video communications, access control, and video surveillance. The device offers customizable features
through its advanced system, SmartPlus, and AI-based communication technology, adapting to your operational
preferences. This comprehensive solution ensures holistic control over building entrances and surroundings,
providing enhanced security through various access methods such as smart card access, NFC, mobile app, QR
code, PIN code, ideal for residential buildings, office buildings, and complexes.
Commentato [GS1]: Controllare se è vero

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
© Ekinex S.p.A. –All rights reserved Page 9
3. Model Specification
Touch Screen
√
Resolution
1280 x 720 pixel
Camera
2M pixel dual-lens, WDR
Relay Out
1
Alarm In
1
Card Reader
13.56MHz
Ethernet port
RJ45, 10/100Mbps adaptive
802.3af Power-over-Ethernet
Temperature Detection
Optional
Face recognition
√

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
© Ekinex S.p.A. –All rights reserved Page 10
4. Access the Device
DICO device system settings can be either accessed on the devicedirectly or on the device web interface.
4.1 Access the Device Setting on the device
Toaccess the device setting, you can long press on the initial screen for approximately five seconds, then enter
the default PIN code admin and press Confirm.
4.2 Access the Device Setting on the Web Interface
You can also use a common IP scanner tool, e.g.theAkuvoxIP scanner toolthatcanbedowloadedat the following link:
https://knowledge.akuvox.com/docs/akuvox-ip-scanner
in order to search the device's IP address on the same LAN. Then enter the device IP address on the web
browser in order to login to the device web interface where you can configure and adjust parameters etc. Then
use the IP address to login into the web browser by user name and password admin and admin.

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
© Ekinex S.p.A. –All rights reserved Page 11
Note You can also obtain the device IP address using the Akuvox IP scanner to log
into the device web interface.Please referto the URL below for the IP scanner
application:
https://knowledge.akuvox.com/v1/docs/en/how-to-obtain-ip-address-via-ip-
scanner?highlight=IP%20Scanner
Note
Google Chrome browser is strongly recommended.
The initial user name and password are admin andplease becase-sensitive.

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
© Ekinex S.p.A. –All rights reserved Page 12
5. Time and Language Setting
5.1 Language Setting
You can select Device language, and customize interface text including configuration names and prompt text
display on the device and on the web interface.
To select the device language, go to Setting > Time/Lang > LCD Language interface.
To customize configuration names and prompt text, you need to export and edit the .json file
before uploading the file to the device. Setting > Time/Lang > Words Of Language
Upload.
5.2 Time Setting
Time setting on the web Setting > Time/Lang > Time interface allows you to set up time and date manually
while allowing you to usethe NTPserveraddress thatyou obtained to automatically synchronize your time and
date. And when your time zone is selected, the device will automatically notifythe NTP server of its time zone
sothat the NTP server can synchronize the time zone setting in your device.

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
© Ekinex S.p.A. –All rights reserved Page 13
Parameter set-up:
• Automatic Date&Time Enabled: enable it if you want the device’s date and time to be automatically
set upand synchronized with the default time zone and the NTP server (Network Time Protocol).
• Time Zone: select the specific time zone depending on where the device is used and
then press Submit key for the confirmation. The default time zone is GMT+0.00.
• Primary Server: enter the primary NTP server you obtained in the NTPServer.
Note When the check box is not ticked, parameters related to the NTP server
cannot be edited.

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
© Ekinex S.p.A. –All rights reserved Page 14
5.3 Light setting
5.3.1 Configure Card Reader LED Setting
You can enable or disable the LED lighting on the card reader area as needed on the web interface. Meanwhile,
if you do not want the card reader LED light to stay on, you can also set the timing for the exact time span during
which theLEDlightcanbe disabled to reduce the electrical power consumption. To configure the configuration on
the web Device > Light > LED Of Swiping Card Area interface.
Parameter set-up:
• Start Time- End Time (H): enter the time span for the LED lighting to be valid, e.g. if the time span is
from 18-22, it means the LED light will stay on during the time span from 6:00 pm to 10:00 pm during
one day (24hours).
5.3.2 Configure LED White Light Setting
LED White Light is used to reinforce the lighting for facial recognition as well as for QR code access in the dark
environment. To configure the function, go to Device > Light > White Light interface.
Parameter Set-up:
• Mode:ifyou select Auto,thenthe white light will beturned onautomaticallyforface recognition and QR
code scan for door opening. If you select Off, then the white light will be disabled.
• Max White Light Value: set the white light value from1-5, and the default white light value is 3. The
greater value it is, the brighter the light will be.

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
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5.4 Screen Display configuration
DICO door phone allows you to enjoy a variety of screen displays to enrich your visual and operational experience
through the customized setting to your preference.
5.4.1 Configure Screensaver
Awaitscreenismainlyafunctionforscreen protection.You can make thedevicegointo idle status for a predefined
time span when there is no operation on the device, or no one is detected approaching. To configure the
configuration on web Device > LCD > Standby Interface Display interface.
Parameter set-up:
• Screensaver Time (sec): set the screen saver start time from 5 seconds up to 2. For example, if you
set the start time as 5 minutes, then the screen saver will start if there is no operation on the device or
no one is approaching during the five minutes interval.
• Sleep (sec): set howlong you expect the screen saver to last before turning off the device’s screen. You
select the screen saver duration from 2 seconds to 30.
• Wakeup Mode: select the screen wake-up mode. If you select Auto mode then the screen will be
awakened when someone approaches without itbeingtouched upon, and if Manual mode is selected,
then you have to touch and wake up the screen.
Note IR LED light should be triggered first before the white light can be valid in the
facial recognition, however, IR LED light does not need to be triggered for the
white light function in the QR code scan.

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
© Ekinex S.p.A. –All rights reserved Page 16
Note
• The pictures uploaded should be in JPG format with 2M pixels
maximum.
• The previous pictures with a specific ID order will be overwritten when
the repetitive designation of pictures to the same ID order occurred.
5.4.2 Upload Screensaver
You can upload screensaver pictures separately or in batch to the device and to the device web interface. To
configure the configuration on web Device > LCD > Upload Screensaver interface. You can upload a maximum
of 5 pictures, and each picture will be displayed in rotation according to the ID order with a specific time duration
(Time Interval) you set.

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
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5.4.3 Configure Screen Display Mode
You can select two types of access screen display mode on the home screen, namely, Default mode for facial
recognition and QR code. To configure the configuration on web Device > LCD > Theme interface.
Parameter Set-up:
• Mode: If you choose QR code, the main screen shows "Please scan your QR code" as default to
remind you unlock by QR code. If you choose Default, the main screen shows "Please look at the
screen" as default to remind you unlock by face recognition.
• QR Code Recognition Interval (sec): this interval is only available when you choose QR Code mode.
It is recognition of the interval between two QR codes.
5.4.4 Home Screen Configuration
Youcanchangethehomescreen displaythroughtheconfigurationoftabname andtab arrangement on the device
web interface if needed. Path: Device > LCD > Key In Homepage Of The Building Theme.
Parameter set-up:

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
© Ekinex S.p.A. –All rights reserved Page 18
• Display Type: Select from five display types: Homepage, Call, Tenants, PIN, and Temp Key. If you
select Call, the screen will wake up in the Call page by default.
• Name: enter a new name to replace the original type of name, but itdoes not change the attribute of the
type.
• Type: select the tab type corresponding to the index number which indicates the tab position. For
example, if you want to make the Speed Dial tab be displayed in position one, you can change the
type in index number 1 to Speed Dial.And youcan change another tab position accordingly.
• Value: enter the IP or SIP number to be attached to the reception icon for the speed dial. The number
entered will be dialed out as you press the Reception icon on the home screen. This field is only
valid for speed dial. You can type in five-speed dial numbers maximum and every two of the number
must be separated by “;”. You can also select a contact group to be called by pressing the Reception
icon.
5.5 Volume and Tone Configuration
Volume and tone configuration in DICO door phone refers to the call volume (speaker), Mic volume, and prompt
volume (eg. open door tone). Moreover, you can upload the tone you like to enrich your personalized user
experience.
5.5.1 Volume Configuration
You can configure the microphone volume, speaker volume, and tamper alarm volume according to your need for
intercom-based audio/video communication. Moreover, you can also set up the tamper alarm volume when
unwanted removal of the door phone occurs.
5.5.1.1 Configure Volume on the Device
You can adjust the microphone volume, speaker volume, and prompt volume on the device. Path: Device >
Sounds.

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
© Ekinex S.p.A. –All rights reserved Page 19
Parameter set-up:
• Prompt Volume: adjust the prompt volume, which includes various types of prompt sound fordooropen
success and failure, ringback,temperaturemeasurement sound (where available), etc.
5.5.1.2 Configure Volume on the Web Interface
On the web interface, you can set the tamper alarm volume, Mic volume, speaker volume, and prompt volume.
Path: Device > Audio > Volume Control.

Administrator Guide
DICO video intercom with facial recognition EK-5DP-VI
Release 1.0 - Updated: 26/09/2023 MAEK5DPVI_EN
© Ekinex S.p.A. –All rights reserved Page 20
Parameter set-up:
• Prompt Volume: adjust the prompt volume, which includes various types of prompt sound fordooropen
success and failure, ringback,temperaturemeasurement sound, etc.
5.5.2 Upload Open Door Tone
YoucanuploadtheOpen-DoorTone on the device web interface. Toconfigurethe configuration on web Device >
Audio > Open Door Tone Setting.
Note
The open door tone file should be in .wav format and the file size should be
smaller than 200KB.