Ekofires eko 2020 Guide

installation and user instructions
All instructions must be handed to user for safekeeping
Revision A - 06/09
Country(s) of destination - GB/IE
eko 2010
eko 2020
fuel effect gas fire

INSTALLATION INSTRUCTIONS
Preliminary Notes Before Installation
This appliance is an Inset Live Fuel Effect appliance which provides radiant warmth utilising the
latest type burner technology.
The fire is designed to fit various types of fireplaces and natural draught flues as listed in the
Installation Requirements.
The appliance must be installed by a competent[1] person in accordance with Gas Safety
(Installation and Use) Regulations 1998.
Read all these instructions before commencing installation.
This appliance must be installed in accordance with the rules in force and only used in a suffi-
ciently ventilated space.
The appliance is designed for installation on to a non-combustible hearth of at least 300mm
depth.
This appliance is factory set for operation on the gas type, and at the pressure stated on the appli-
ance data plate.
This appliance is available in either a manual control version, or a battery powered remote con-
trol version, with a number of fuel effect options. These instructions cover both control options,
and all fuel effect options. See the relevant sections of these instructions for further details.
Eko 2010 Eko 2020
Please note : Except where otherwise stated, all rights, including copyright in the text, images and
layout of this booklet is owned by Focal Point Fires plc. You are not permitted to copy or adapt
any of the content without the prior written permission of Focal Point Fires plc.
[1] GB - Gas SafeTM registered operatives (Northern Ireland only- CORGI registered operatives) are the only class of person considered as competent by the HSE under the Gas Safety (Installation and Use)
Regulations 1998.
©2009 Focal Point Fires plc.

IMPORTANT NOTES
This fire is an Inset Live Fuel Effect Gas Fire providing radiant warmth. It is designed to operate
on Natural Gas only. See Data Plate on appliance.
It is the LAW that all gas appliances and fittings are installed by a competent[1] person and in accor-
dance with the Gas Safety (Installation and Use) Regulations 1998, the relevant British Standards
for Installation, Codes of Practice and in accordance with the Manufacturers’ Instructions. The
installation shall also be carried out in accordance with the following regulations:
The Building Regulations issued by the Department of the Environment, the Building Standards
(Scotland) (Consolidation) Regulations issued by the Scottish Development Department.
BS 5871 part 2
BS 5440 part 1
BS 8303
BS 1251
BS 6891
BS 6461 part 1
Failure to comply with these regulations could lead to prosecution and deem the warranty
invalid.
This appliance must be installed in accordance with the rules in force and used only in a suf-
ficiently ventilated space. Consult all instructions before installation and use of this appli-
ance. This appliance is intended for decorative purposes.
This appliance is free from any asbestos material. Refractories and coal bed are construct-
ed from ceramic fibre.
Note : Remote control models only - This appliance features a battery-opearated remote control
system, and under normal usage will need new batteries approximately every twelve months.
Remote control Handset requirements - 1 x ‘PP3’ type (9 volt)
Reciever/motor unit requirements - 4 x ‘AA’ type (1.5 volt)
Refer to the appropriate section of these instructions for details of how to change the batteries.
1
Section
1.0
2.0
3.0
4.0
5.0
6.0
7.0
7.1
8.0
9.0
Contents
Important Notes
Appliance Data
Installation Requirements
Site Requirements
Ventilation
Flue Boxes
Unpacking the Appliance
Component Checklist
Preparing the Appliance
Preparing the Opening
Page No.
1
2
2
2
4
4
5
5
5
6
Section
10.0
11.0
11.1
11.2
12.0
12.1
13.0
14.0
14.1
14.2
15.0
16.0
Contents
Gas Supply
Fitting the Firebox
Cable Fixing
Gas Connection
Fuel Bed Layout (coal versions)
Fuel Bed Layout (pebble versions)
Fitting Fireframe and Front
Testing & Commissioning
Operating the fire (manual versions)
Operating the fire (remote versions)
Servicing
Troubleshooting Guide
Page No.
6
7
7
8
8
10
11
11
12
13
14
16
Note - For Republic of Ireland, reference should be
made to the relevant standards governing instal-
lation, particularly in regard to flue sizing and
ventilation. See IS813, ICP3, IS327 and any other
rules in force.
1.0
©2009 Focal Point Fires plc.
[1] GB - Gas SafeTM registered operatives (Northern Ireland only- CORGI registered operatives) are the only class of person considered as competent by the HSE under the Gas Safety (Installation and Use)
Regulations 1998.

INSTALLATION REQUIREMENTS
This appliance MUST NOT be installed into a room containing a bath or shower, or where steam
may be present. The fire has been designed to fit into a builders’ opening or fireplace conform-
ing to BS 1251 (and meeting certain dimensional requirements), or a suitable flue box complying
with the constructional requirements of BS 715. The flue box must be installed onto a suitable
non-combustible insulating surface at least 12mm thick, covering the entire base area of the box.
The flue must have an effective height of at least three meters, as measured from the hearth to
the top of the flue. Any flue damper plates or restrictors should be removed and no other restric-
tion fitted to the flue. Where removal is not practical, the restriction must be fixed in the fully
open position.
A natural draught flue system is required, and if previously used for solid fuel or oil burning, the
flue and chimney must be swept prior to appliance installation. The flue must be checked before
installation by using a smoke pellet or similar to ensure proper draw and that leakage is not evi-
dent at any joints. Repair and re-test as necessary before the appliance is installed.
The flue must be connected to only one fireplace, and the flue must not vent more than one appli-
ance (i.e. not shared with a gas back boiler). There must be no opening in the flue apart from the
one that the appliance is installed into, and the one venting the gases into the air. A suitable ter-
minal may be fitted, such as class GC1, as regulations allow.
This appliance is suitable for use with a “lightweight” surround and back panel of 150ºC minimum
rating.
SITE REQUIREMENTS
The fireplace opening should be inspected and repairs made where necessary. Any chair brick or
fireback may be left in place, providing that the dimensional requirements for debris collection
and spigot clearance are met.
The opening WIDTH and HEIGHT dimensions should be between 400mm and 460mm wide, and
540mm to 570mm high.
Opening DEPTH should be 210mm or greater. Opening DEPTHS include any plaster or infill pan-
els which form part of the installation.
2
APPLIANCE DATA
Manual Control Version Remote Control Version
Gas Group G20 Natural Gas CAT I2H G20 Natural Gas CAT I2H
Inlet Pressure 20mbar (+/- 2.0mbar) 20mbar (+/- 2.0mbar)
Max Energy Input (gross) 6.8kW 6.8kW
Min Energy Input (gross) 3.5kW 3.5kW
Pilot Energy Input (gross) 166W 166W
Setting Pressure (cold) 15.8mbar (+/- 1.5mbar) 15.8mbar (+/- 1.5mbar)
Main Injector Burner Stereo 81/Bray cat. 82/420 Stereo 81/Bray cat. 82/420
Gas Inlet Connection 8mm Inlet Restrictor Elbow 8mm Inlet Restrictor Elbow
Gas Control Valve Dungs BM 733/NGC 6802 Mertik Maxitrol GV34 Series
Ignition Integral Piezo spark Integral Piezo spark
Spark Gap 3.5 to 4.5mm 3.5 to 4.5mm
Weight 20 Kg 22 Kg
Please see Data Badge affixed to appliance for current data.
This appliance is for use only with the gas type, and at the pressure stated on the appli-
ance Data Badge, and is for decorative purposes.
2.0
3.0
4.0
©2009 Focal Point Fires plc.

SITE REQUIREMENTS - continued
This appliance requires a natural draught flue system which may be one of the following;
225mm x 225mm (9in x 9in) brick or stone.
175mm (7in) minimum diameter lined brick or stone.
175mm (7in) minimum diameter twin wall flue conforming to BS 715.
Any existing under grate draught device must be sealed off.
The opening wall must be non-combustible and have adequate flat surface for appliance sealing.
The appliance requires a hearth with non-combustible surface of at least 12mm thick. The top sur-
face must be at least 50mm above the surrounding floor level, or be surrounded by a raised edge
or fender 50mm high.
To enable the products of combustion to be cleared properly up the flue, the outlet on top of the
firebox must have a minimum 50mm clearance between it and the back wall of the opening or
other obstruction. The area immediately above the outlet must form a smooth path into the flue.
Any type of fire surround used with this appliance must be adequately sealed to the wall and floor.
A combustible shelf may be fixed to the wall above the fire, providing that it complies with the
dimensions given below.
A non-combustible shelf may be fitted to within 10mm of the top edge of the fireframe.
Combustible materials, such as wood, may be fitted to within 100mm (4in) of either side of the
frame of the appliance, providing the forward projection does not exceed 100mm (4in). Any
combustible side walls must be at least 500mm to the side of the radiant heat source.
As with all heating appliances, any decorations, soft furnishings, and wall coverings (i.e. flock,
blown vinyl and embossed paper) positioned too close to the appliance may discolour or scorch.
3
G
A
C
H
D
B
E
F
A. Opening height: 540mm
min/570 mm max.
B. Opening width: 400mm
min/460mm max.
C. Mounting depth: 210mm
D. Hearth must extend minimum
of 150mm either side of the open-
ing.
E. Hearth must extend minimum
of 300mm in front of the opening.
F. Non-combustible hearth must
be a minimum of 50mm in height,
or be surrounded by 50mm high
fender.
G. 500mm, this area must be flat
and vertical to ensure a good seal.
H. 585mm, this area must be flat
and vertical to ensure a good seal.
4.0
Maximum depth of shelf Minimum distance from finished hearth
surface to underside of shelf
100mm (4in) 745mm (29 1/4 in)
150mm (6in) 845mm (33 1/4 in)
203mm (8in) 895mm (35 1/4 in)
©2009 Focal Point Fires plc.

VENTILATION
No purpose provided ventilation is normally required for this appliance. The requirements of
other appliances operating in the same room or space must be taken into consideration when
assessing ventilation.
If spillage is detected when commissioning the appliance then amongst other problems there may
be insufficient natural ventilation for the correct operation of the flue. This is potentially a greater
problem should the property be of modern nature. If the appliance does not spill with windows
open but does with windows closed, this proves that lack of ventilation is the problem, if not, it
will be the flue at fault. Installation of an air brick is the best solution. Any ventilation fitted must
comply with BS 5871 part 2 and BS 5440 part 2.
Spillage detected during commissioning is almost always a result of poor flue performance, which
cannot be corrected by any amount of ventilation.
For Republic of Ireland ventilation may be required, see IS 813, ICP3, IS 327, and any other rules
in force.
PREFABRICATED FLUE BOXES
This appliance can be fitted into a number of proprietory flue boxes, provided that the minimum
dimensions given in the diagram below are complied with. The flue outlet of the fire must not
obscure the flue outlet from the flue box. A smooth path into the flue must exist.
Constructional Note: The frame of the fire, any back panel or other infill panel, and the flue box
must be sealed together so that there is no possibility of leakage between them. Adequate clear-
ances to combustible materials (e.g. false chimney breast construction) must be maintained.
The manufacturers’ instructions for the fitting of the prefabricated flue box shall be com-
plied with at all times.
Some flue boxes may require minor adaption when fitting the fire using the cable fixing kit.
The firebox, base of the flue box, and the hearth may be drilled to allow plugs and screws to
secure installation.
It is important that the sealing requirements of the appliance are met at all times and that the flue
box is well sealed to any back or infill panel.
Note: The DEPTH dimensions shown are inclusive of any back or infill panels.
4
5.0
175mm min internal
dia twin wall flue tube
210mm min depth
400 mm min
opening width
540mm min
opening height
6.0
©2009 Focal Point Fires plc.

UNPACKING THE APPLIANCE
Stand the carton right way up, cut the strapping bands and remove the top end cap. Read all the
instructions before continuing to unpack or install this appliance.
Remove the box containing the fire front, and the bags and boxes containing the ceramic parts.
Remove the cardboard packing pieces, and any bags containing other fittings or parts. When all
loose parts have been removed, the outer sleeve may be lifted off to reveal the appliance. Check
that the components supplied correlate with the checklist given in section 7.1. Please dispose of
the packaging materials at your local recycling centre.
COMPONENT CHECKLIST
QUANTITY DESCRIPTION
1 Firebox and burner tray assembly.
1 Decorative frame, one of several finishes.
1 Fire front with separate ashpan cover, one of several designs and finishes.
1 Moulded ceramic fibre combustion matrix.
22 Individual ceramic coals (coal effect option only)
22 Individual ceramic pebbles (pebble effect option only)
2 Moulded ceramic front coal strip (coal effect option only)
2 Moulded ceramic front strip (pebble effect option only)
3 Ceramic radiant panels.
1 Set of manufacturers instructions and warranty card.
1 Cable fixing kit comprising; 2 cables, 2 tensioners, 2 clamps, 4 fixing eyes, 4 fibre rawl plugs.
2 Ceramic brick panel retaining clips
1 Remote control handset (remote control option only)
1 Pack of batteries (1 x ‘PP3’, 4 x ‘AA’) (remote control option only)
1 Self tapping screw pack
3 Lengths of self adhesive sealing strip.
1 Rubber grommet.
PREPARING THE APPLIANCE
Note: Ensure that the gas supply is isolated
before commencing installation of the appli-
ance.
The fireplace opening and environment must be
in compliance with the specifications laid down
in the appropriate sections of these instructions.
Remove the appliance from it’s carton as
described previously and stand upon a dust
sheet or similar. Place the decorative frame, fire-
front, ceramics and fixings safely to one side.
Remove the burner from the assembly by
releasing the two screws through the tray legs.
The tray is now free, and may be lifted away.
The three radiant panels may now be fixed inside the firebox. Select the
textured side of each panel and insert as follows; Lay the firebox on it’s
back. Lay the large rectangular panel onto the rear face of the firebox. The side panels should be
fitted by inserting their front edges into the pre-fitted retaining brackets on the front face of the
firebox. Gently align the side panels with the side of the firebox, over the top of the back panel
already in place. Make sure that the side panels are pushed up firmly to the roof of the firebox,
and back firmly to retain the back panel. Make small adjustments to line up the mortar lines if
required (brick patterned pads only). Secure the side panels using the small ‘Z’ shaped brackets
and screws provided. The screws should locate into the pre-punched holes in the sides of the fire-
box.
5
7.0
7.1
8.0
©2009 Focal Point Fires plc.

PREPARING THE APPLIANCE - continued
Knockout holes are provided in the rear and sides of the firebox for use where concealed
pipework is required. Where necessary, knock out the appropriate hole with a sharp tap from a
hammer, and fit the rubber grommet supplied. A small incision can now be made in the rubber
to slip snugly around the outside of the pipe and sleeving. Do not install or use the appliance
without the seals in place.If a hole is inadvertently opened, reseal with an intact grommet.
Failure to fit the seal correctly will cause flue suction to act upon the area under the burner, result-
ing in poor performance and intermittent cutting out of the burner.
Apply the self adhesive sealing strips to the back of the fireframe to give a continuous seal.
PREPARING THE OPENING
Before installing the fire, check the flue using a smoke pellet. All of the smoke should travel up
the flue and exit correctly from the terminal. If problems are found, DO NOT fit the fire until cor-
rective action is completed.
Protect the decorative hearth whilst pushing the firebox in and out of the opening. Part of the
packaging will make an ideal hearth saver pad.
Before running the gas supply into the opening, offer up the firebox to the fireplace to check the
fit is good. Ensure that it slides in correctly, the sealing face sits flat and square to the wall or
infill panel, and that the base is firm on the floor of the opening as no leaks are permissible here.
At this stage it is essential to ensure that the spigot outlet of the firebox is not restricted in any
way. Remove the firebox and take any necessary measurements before making good and prepar-
ing for final installation.
CABLE FIXING. For fixing of the fire by the cable method, see the relevant section. The cable fix-
ing locations should be marked on the back of the opening and the holes drilled. Fit the fibre
rawlplugs and eyebolts to these holes. Note: Plastic rawlplugs are NOT suitable for this appli-
cation.
SCREW FIXING. For fixing by screw, mark and drill the firebox base, and the relevant points in the
opening or on the wall. Rawlplugs will again be required. Pre-punched holes are not provided for
this purpose to allow you to choose the optimum positions. Screw fixing via the firebox frame
is not recommended as, dependant on the type of trim fitted, large areas of the black paint-
ed frame may be visible when the installation is completed.
GAS SUPPLY. Following preparation for the fixing method, the concealed gas supply, where
required, can now be put into place. Refer to the gas supply section for suggested pipe routes.
The ends of the sleeving in which the gas pipe is run should be sealed. The ends of the 8mm sup-
ply pipe should be temporarily sealed to prevent the ingress of debris during fixing.
GAS SUPPLY ROUTING
When the opening is ready for installation of the fire, the gas supply can be routed as shown in
the diagrams below. IMPORTANT - Wherever a concealed connection is made a rubber grom-
met must be used to seal the firebox.
6
8.0
9.0
Fireplace opening
Firebox
Grommets
Fireplace opening
Firebox
Grommets
Isolation elbow position
Isolation elbow position
Manual control versions Remote control versions
10.0
©2009 Focal Point Fires plc.

GAS SUPPLY ROUTING (continued)
The gas pipe must be suitably protected where it passes through fireplace openings. Any sleev-
ing should be sealed to the pipe at its ends.
This appliance is fitted with an inlet restictor elbow.
The open end of the supply pipe should be sealed temporarily during the installation of the fire-
box to prevent the ingress of dirt and dust.
The appliance firefront is specially notched to allow the gas pipe to pass through when an over
hearth supply is necessary.
FITTING THE FIREBOX
The firebox may be fitted to the opening by using screw fixing or by the cable kit as described in
the relevant section. Leave the polythene coating in place until fitting procedures are complete to
eliminate any risk of scratching the decorative finish.
To fit the firebox, firstly check the fire goes fully back into the opening. Secure the fire box by
drilling and screwing down the frame or base of the firebox, or use the cable fixing method.
INSTALLATION BY CABLE FIXING KIT
If this method is to be adopted then an extra 30mm fitting depth should be allowed for Fitting
depth for the firebox becomes a recommended 240mm.
Drill the four holes for the rawl plugs, as shown in the
diagram. If the fireplace configuration does not allow
the exact layout given, the eyebolts should be posi-
tioned as close to the correct layout as possible.
Before finally fitting cables, ensure the self adhesive
sealing strips are in position on the back of the appli-
ance frame. The fireframe must be sealed evenly to the
fireplace opening all around the periphery.
Thread the tensioning cables through the holes in the
top of the firebox, then the eyelets, and finally through
the lower holes in the back of the firebox, as shown in
the photographs.
Note: The burner tray MUST be removed as per relevant
section to gain access to the cable adjusters.
Push the appliance back into to fireplace, centralise, and
pull the loose tensioning cables through the holes into the
firebox. Thread the tensioner bolts onto the cables, with
the nuts screwed down close to the tensioner head.
Slide the screwed nipple onto the cable, pull cable tight,
and tighten nipple.
The tension of the cable may now be adjusted by using a
suitable spanner on the tensioner nuts to pull the appliance
tightly against the fireplace opening. Visually inspect the
seal and reseat if necessary.
Note: DO NOT cut off excess cable. Surplus cable must
not be cut off, as it will be impossible to refit the fire after
servicing. Coil up the surplus cable, and locate at rear of
firebox.
Note : If running a concealed gas supply, ensure grommets are
secure around incoming pipes.
7
11.0
11.1
A. 200mm
B. 350mm
C. 60mm
Dimension can
be +/-10mm
A
B
C
10.0
©2009 Focal Point Fires plc.

GAS CONNECTION
Refit the burner tray into the firebox, fit the two screws through the locating holes in the tray legs,
and tighten.
Purge the gas supply thoroughly to remove air
and dirt/debris BEFORE connection. Now dis-
connect the inlet restrictor elbow from the inlet
pipe. Connect the previously installed gas sup-
ply to inlet restrictor elbow, and re-fit the
restrictor elbow to the inlet pipe of the appli-
ance.
If using an across hearth connection, ensure
the decorative fireframe and firefront will clear
the supply route.
If the data/control plate is not already fitted,
attach with two screws, ensuring the control knob is free to be depressed fully.
FUEL BED LAYOUT
Coal Effect Option
1. Remove the combustion matrix from its pro-
tective packaging, and position onto the burn-
er tray as shown. The front edge of the matrix
should sit snugly behind the back edge of the
burner rails. Do not fit the matrix on top of the
burner rails.
2. Next, remove the front coal strips from the
protective packaging and position as shown.
The rear edge of the front coal strips should fit
in front of the burner rail. Again, do not to
place on top of the burner rails. When the front
coal strips are in position bend up the three
metal tags at the front of the tray to retain
(inset).
8
11.2
12.0
Correct
Incorrect

FUEL BED LAYOUT (continued)
3. Open the bag of 22 moulded coals. All of
the coals are the same. Take five coals and
place them as shown. Care should be taken
to ensure that the coals bridge the gap
between the front coals and the six coal sup-
ports at the front of the matrix. Care should
also be taken not to push the coals right
down between the coal supports, as this can
detract from the flame picture when the
appliance is running.
4. Take five more moulded coals and posi-
tion as shown to form the ‘second row’ of the
fuel effect. The coals may be rotated as
desired to fit into the gaps between the coal
supports in order to create a random, realis-
tic effect. Again, remember not to push the
coals down too far into the valleys between
the coal supports as this can have a detri-
mental effect to the flame picture.
5. Now take another six coals and place
behind the second row of coals, in order to
complete the third row. The coals may be ori-
entated as desired to achieve a realistic
effect. Keep the spacing between the coals
even and uniform.
6. Finally, take the six remaining coals and
place at the back of the fuel matrix, as
shown. Adding these coals should complete
the appearance of the fuel bed giving an even
distribution of equally spaced coals.
The fire is designed to operate correctly with
the coals supplied when assembled accord-
ing to the instructions. Never add to the
twenty-two coals, or change them for a dif-
ferent type. Never throw rubbish or other
matter onto the coal bed.
9
12.0
©2009 Focal Point Fires plc.

FUEL BED LAYOUT
Pebble Effect Option
1. Refer back to section 12.0 - Fuel bed layout
(coal effect option) and follow steps 1 and 2.
The front strips and fuel effect matrix used for
pebble effect versions are of the same design
as coal effect versions, but have a different
surface finish.
2. Open the bag of 22 ceramic pebbles. All of
these pebbles are the same size. Take five
pebbles and place them as shown. Care
should be taken to ensure that the pebbles
bridge the gap between the front strip and the
six supports at the front of the matrix. Care
should also be taken not to push the pebbles
right down between the supports, as this can
affect the flame picture when the appliance is
running.
3. Take five more ceramic pebbles and posi-
tion as shown to form the ‘second row’ of the
fuel effect. The pebbles may be rotated as
desired to fit into the gaps between the sup-
ports in order to create a random, realistic
effect. Again, remember not to push the peb-
bles down too far into the valleys between the
supports as this can have a detrimental effect
to the flame picture.
4. Now take another six pebbles and place
behind the second row of coals, as shown. The
pebbles may be orientated as desired to
achieve a realistic effect. Keep the spacing
between the pebbles even and uniform.
10
12.1
©2009 Focal Point Fires plc.

FUEL BED LAYOUT - continued
5. Finally, take the six remaining pebbles and
place at the back of the fuel matrix as shown.
Once again, the pebbles may be orientated as
desired in order to give a realistic effect. Avoid
pushing the pebbles down between the sup-
ports. The fuel bed layout is now complete.
The fire is designed to operate correctly with the pebbles supplied when assembled according to
the instructions. Never add to the twenty-two pebbles, or change them for a different type. Never
throw rubbish or other matter onto the fuel bed.
Due to the light colour of the pebbles, some discolouration/sooting is to be expected during nor-
mal use.
INSTALLING THE BATTERIES (remote control versions only)
Handset - Remove cover from rear of handset and insert 1 x ‘PP3’ (9 volt) battery - Replace cover
Appliance - Ensure appliance is off and cool. Remove cover from top of receiver box. The cover
is protected by reflective foil, and located towards the right hand side, underneath the burner
unit. Insert 4 x ‘AA’ (1.5 volt) batteries - Replace cover.
FITTING THE DECORATIVE FRAME AND FRONT
The appliance is supplied with a decorative frame in a variety of
finishes. The frame is of three-piece design and is held onto the
firebox by magnets
Firstly attach two magnets (one at the top and one at the bot-
tom) to each side piece and then attach to the sides of the fire-
box frame. Attach the remaining two magnets to the top piece
and position on the top of the firebox frame ensuring the cor-
ners meet neatly.
IMPORTANT : Due to the possibility of sharp edges, care
should be taken when handling the three-piece frame com-
ponents. The use of protective gloves is recommended.
Place the decorative firefront in front of the fire and slide the
ashpan door into place. The firefront shown in these instructions may be different to the one sup-
plied with the appliance.
Eko 2020 models : The firefront is retained in position on the firebox by two bracket as shown.
Position the firefront so the holes in the retaining brackets line up with the M6 inserts in the fire-
box. Secure the front in position using the two M6 screws provided.
TESTING AND COMMISSIONING
Turn on and test the gas supply up to the fire for any leaks, in accordance with current edition of
BS6891.
When the appliance is first used, protective oils coating the firebox may burn off. It is advisable
to ventilate the room during this period for at least one hour.
11
13.0
12.1
14.0
12.2
Eko 2020 Front location
©2009 Focal Point Fires plc.

OPERATING THE FIRE (manual versions)
The pilot is visible through the left hand side of the front coal strip. Push in and turn the control
knob to the SPARK position, and hold there for a few seconds.
Continue turning anti-clockwise through the spark click to the PILOT light position, ensuring the
pilot has lit. If not, return the knob clockwise, and repeat.
When the pilot lights after the spark, keep the knob depressed for approximately ten seconds.
Now release the knob and the pilot should stay alight. If not, retry ignition. If the pilot is extin-
guished during use, wait three minutes before repeating the ignition procedure.
To achieve the HIGH setting, push the control knob in slightly and
continue turning anti-clockwise to the high (large flame) position.
The main burner should light after a few seconds.
To decrease the setting to LOW, turn the control knob clockwise
to the low setting.
To turn to the PILOT position from the HIGH or LOW positions,
press the control knob in, and return to the pilot position and
release.
To turn the fire OFF, keep the knob pressed in, return to the off
position and release.
A safety interlock prevents re-ignition of the pilot flame until the thermocouple has cooled suffi-
ciently to allow the magnetic valve unit to reset itself.
OPERATING THE FIRE (remote control versions)
The gas valve has two control knobs ;
Turn the main burner control (shown on left
hand side of control valve) knob fully anti-
clockwise.
Turn ignition knob (shown on right hand side
of control valve) slightly left towards the igni-
tion position until reaching the stop, press
down and hold for a few seconds until pilot
gas is flowing.
Continue pressing down the knob while turn-
ing further to the left to activate the piezo
spark, continue to hold the knob down for a
further 10 seconds after the pilot has been
lit. If the pilot does not light repeat the pre-
vious steps.
Upon lighting the pilot and after the further 10 seconds, release the knob and turn further to the
left to the ON position. The main burner will light and be controlled in accordance with the main
burner control knob setting. Adjust the main burner control knob to the desired setting.
If the pilot is extinguished during use of the fire, you must wait three minutes before repeating
the ignition procedure.
To turn the main burner OFF whilst keeping the pilot flame lit, turn the ignition control knob to
the pilot position then only the pilot will remain lit.
To shut the fire off completely, press the ignition control knob down and continue turning to the
right from the pilot position to the OFF position.
A safety interlock prevents re-ignition of the pilot flame until the thermocouple has cooled suffi-
ciently to allow the magnetic valve unit to reset itself.
12
14.1
14.2
©2009 Focal Point Fires plc.

OPERATING THE FIRE (Remote control versions) continued
The remote control unit allows operation of the main burner between
maximum and pilot only setting. It does not turn the pilot on or off.
The remote control handset incorporates an inbuilt safety feature to pre-
vent the main burner being activated or turned up accidentally. It is nec-
essary to press button 1 and 2 (see illustration) simultaneously to turn
the fire up.
To turn the fire down press button 3 only.
SPARK FAILURE
The gap between the spark electrode and the pilot should be 3.5 -
4.5mm to produce a good spark. There should be no need to adjust this.
If under any circumstances the electric spark fails, the pilot may be lit
manually by proceeding with the ignition sequence as previously
described, and after turning the control knob through the spark posi-
tion, the knob should be held in and the pilot lit with a taper.
SETTING PRESSURE
Remove the screw from the pressure test point.
Manual control versions - The pressure test point is situated on the main injector pipe next to the
pilot.
Remote control versions - The pressure test point is located directly above the gas control.
Attach a U gauge. Light the fire on the HIGH setting.
The setting pressure should be in accordance with the figures stated on page 2 of these instruc-
tions. The fire is factory set to achieve these pressures, and any significant variation could indi-
cate a supply problem.
If the pressure is too high, the gas supply meter may be set incorrectly. This should be checked
with the fire running and if necessary reset by the gas supplier.
If the pressure is too low, then check the meter governor pressure with the appliance running. If
this is incorrect it will need to be reset by the gas supplier. If the setting pressure is too low, but
the meter pressure is acceptable, then a problem in the supply pipework is to be suspected. This
will be dirt and debris, kinked or inadequate size pipes, restriction in a fitting or solder flashing
across a joint. (NOTE: you will not get an accurate reading of the inlet pressure with a pressure
gauge on the end of the supply pipe - this is the static pressure in the system. You must use a T
piece and measure the supply pressure with the fire on High - the dynamic pressure). Refit and
tighten the screw into the pressure test point when the test is complete.
FLUE SPILLAGE MONITORING SYSTEM
This fire is fitted with a flue spillage safety device (ODS). If the fire shuts down during use for no
apparent reason then several things may be suspected. If a door or window has been opened cre-
ating a draught, then pilot disturbance is the problem, and removal of the draught should resolve
this. If a grommet seal has been left out of the firebox then this also will also cause intermittent
shutdown. The gas pressure reaching the fire must also be checked. The thermocouple connec-
tion into the back of the gas control valve may also have worked loose during installation, simply
tighten to remedy if this is the case.
If pilot disturbance is not the cause, then the ODS safety system may be in operation. Switch the
appliance OFF, check the flue and carry out any remedial work required. Relight the fire and carry
out a spillage test. DO NOT allow the appliance to be used if it continues to fail a spillage test.
The aeration hole of the pilot must be carefully cleaned out on each annual service to ensure con-
tnued function of the ODS.
The spillage monitoring system shall not be adjusted, modified, or put out of operation by the
installer. Any spare parts fitted MUST be of a type supplied for the purpose by the appliance man-
ufacturer.
If the fire is not spilling, then further guidance should be sought, using the Troubleshooting sec-
tion as a guide.
13
1
2
3
14.2
14.3
14.4
14.5
©2009 Focal Point Fires plc.

TESTING FOR SPILLAGE
Close all doors and windows to the room containing the appliance. Let the fire run on HIGH for
five minutes. Take a smoke match, light it, and using a smoke match tube, hold it at the top edge
of the fire opening, 25mm down and 25mm in. Starting 50mm in from either side, run the smoke
match across the opening. All the smoke should be drawn away up the flue. Any smoke return-
ing into the room indicates that spillage is occurring. If the initial spillage test fails, run the fire
for a further 10 minutes and repeat the test. When the test has been completed satisfactorily,
repeat with any extractor fans in the premises running on the highest setting, and any commu-
nicating doors open. Finally, repeat with all doors open.
NOTE: If spillage is still indicated after undertaking all of the above, there may be a fault in
the flue, or insufficient ventilation is present.
If the problem cannot be rectified immediately, then expert advice should be sought. Inform the
user, disconnect the fire, and attach an explanatory label.
BRIEFING THE CUSTOMER
All instructions must be handed to the user for safekeeping. Show the customer how to light
and control the fire.
After commissioning the appliance, the customer should be instructed on the safe use of the
appliance and the need for regular servicing. Frequency of service depends on usage, but MUST
be carried out at least one annually.
Scratched and other superficial damage to the matt black paintwork of the appliance can be cov-
ered with matching heatproof spray. Use only the manufacturers’ recommended spray paint.
Paint only when the fire is OFF and cold. Always mask off the surrounding area to prevent con-
tamination with overspray. Ventilate the room during the use of the spray.
DO NOT attempt to spray paint the coals or ceramics, or wash them in water.
SERVICING
Ensure that the fire is fully cold before attempting service. A suggested procedure for servicing is
detailed below.
1. Lay out the dust sheet and tools.
2. Carefully remove the firefront casting, and ceramic components.
3. Remove the decorative frame, and check frame top for discolouration and signs of
spillage.
4. Isolate the gas supply at the appliance inlet elbow, and disconnect the gas supply
pipe. Remove the two screws securing the tray to the firebox.
5. Lift the burner tray from the firebox.
6. Remove the firebox as detailed in the relevant section.
14
C
CB
A
Fireplace
Opening
Smoke Match
In Tube
Match
Crimp
Tube
Cross section of smoke match tube
Make a smoke match tube from 10mm
diameter tube. Seal off one end and
crimp the tube to prevent the smoke
match from sliding down inside.
A.25mm
down from
top of open-
ing
B. 25mm in
from front of
opening.
C. Disregard
outer 50mm
either side of
fireplace
opening
14.6
14.7
15.0
©2009 Focal Point Fires plc.

SERVICING (continued)
7. Check the area behind the firebox for rubble accumulation and remove. If debris is
excessive, initiate remedial work on the flue.
8. Check the flue with smoke pellet for correct operation.
9. Re-fit the firebox using new seals where necessary.
10. Strip off the burner pipes and clean thoroughly.
11. Clean out the injector and pilot assembly. DO NOT attempt to dismantle the pilot unit.
12. Ensure the injector is aligned squarely with the venturi tube. Re-assemble and re-fit
the burner tray.
13. Re fit and replace the ceramics, using genuine spares where necessary.
14. Re-fit the decorative front.
15. Turn on the gas supply, and leak test.
16. Check any purpose provided ventilation is un-obstructed.
17. Light the fire and test for spillage.
18. Check setting pressure and safe operation of the appliance.
For specific servicing instructions, see the relevant sections.
CLEANING THE CERAMIC PARTS
Remove the firefront casting and place to one side. Remove the ceramic components. Gently
clean in the open air. Be careful not to create dust from the coals. Where necessary replace
damaged components with genuine spares. Seal scrap components in plastic bags and dispose
of at proper refuse sites as directed.
Re-fit the coals carefully by referring to the relevant section of these instructions.
REMOVING THE FIREBOX
Remove the firetray as previously described. Uncoil the fixing kit cables from the rear of the fire-
box, remove the screwed nipples and tensioning adjusters. The firebox can now be withdrawn
from the opening and outwards onto the protected hearth. Inspect the fireplace opening for
debris, and if excessive rectify the flue before proceeding further. Check the seal around the fire-
frame and replace if necessary. Refitting of the firebox is described in the relevant section.
DISMANTLING THE BURNER TRAY
Remove the tray as previously described. The pilot unit can be removed by undoing the tubing
nut, the thermocouple nut on the rear of the valve, lint arrestor, two securing screws, and lifting
away. Remove the tubing nut from the valve end of the pilot pipe, and blow through to dislodge
any debris that may be present. Clean the exterior of the pilot assembly with a soft brush and
blow through the flame ports on the pilot head. Check the aeration holes are free from lint or dirt.
The pilot assembly is a non-serviceable item, and should not be taken apart. The aeration hole
must be absolutely clear internally for proper operation. A thoroughly cleaned (inside and out)
oxypilot will cure a wide range of ignition faults.
Remove the two tubing nuts on the ends of the gas pipe to the injector elbow. Release the screw
through the supporting leg and lift assembly clear. The injector pipe can now be checked for
debris. Remove the nut retaining the injector elbow. Blow through the elbow to remove any
debris.
Remote Control Versions - The valve is not field serviceable.
Manual Control Versions - The valve is not field serviceable, apart from the pilot filter. Remove
the control knob by pulling it forwards, then remove the largest of the three screws on the face
of the valve. Slide the filter out and clean away any debris that may have accumulated. The filter
element should also be blown clean. This component should not require replacement, however if
signs of deterioration are evident then a genuine spare must be used. If a large amount of debris
is present in the filter then the pipework and control should be thoroughly cleaned before re-
assembly.
15
15.0
15.1
15.2
15.3
©2009 Focal Point Fires plc.

TROUBLESHOOTING GUIDE
Fire sparks but pilot does not light No gas to fire, check isolators are open.
Pipework blockage, clean out.
Air not fully purged, repurge supply or wait longer.
Spark earthing to metal work, reset gap correctly.
Blocked pilot, clean out internally.
Pilot lights but then goes out Severe restriction in gas supply, clear obstruction.
Faulty thermocouple, replace pilot unit.
Hold control knob in for longer.
Manual versions only - Check control knob does not foul data plate.
Fire does not spark at pilot HT lead detached, refit.
Spark gap too large or small, reset correctly.
Faulty piezo unit, replace.
Debris shorting out electrode, clean.
Fire runs for a time and then cuts off Excessive room draught or flue pull, rectify.
Loose or faulty thermocouple, rectify.
ODS system in operation.
Firebox grommet seal not fitted, rectify.
Lint in pilot aeration hole, clean thoroughly internally
Pilot flame shrinks Poor gas flow to fire, check pressure with fire on high.
when fire is on high If pressure is low, remove any restriction in pipework or valve.
Check all isolators are adequately sized and fully open.
Check meter pressure is adequate.
Air leak under base of firebox, rectify.
Lint in pilot aeration hole, clean thoroughly internally.
Fire smells when first lit or in use Newness smell from brand new appliance.
Spillage occurring.
Carry out spillage test and rectify any problems.
Low temperature sealants or combustible materials
used in incorrect positions.
Air leak under base of firebox, rectify.
16
16.0
©2009 Focal Point Fires plc.

USER INSTRUCTIONS
IMPORTANT NOTES
The installation of this fire MUST only be carried out by a competent[1] person in accordance with
the Gas Safety (Installation and Use) Regulations 1998, the relevant British Standards, Codes of
Practice, the Building Regulations and the manufacturers’ instructions.Failure to comply with the
above recommendations could lead to prosecution and invalidate the appliance warranty.
Please ensure you are handed all of the manufacturers documents on completion of the installa-
tion. This will include these instructions.
Always keep a note of the installer’s name and address, the original purchase receipt and the date
of installation for future reference.
The fire and flue should be serviced regularly to ensure continued safe operation. See the servic-
ing section for further details. Frequency of service will depend on use, but MUST be carried out
at least once annually.
Parts of this appliance become naturally hot during use. It is recommended that a suitable fire
guard conforming to BS 8423 : 2002 is used, especially where young children, the elderly, or
infirm are concerned.
Combustible items, such as flooring and furniture, and soft wall coverings (such as blown vinyl
or embossed paper) may discolour if fitted too close to the fire. See relevant section for further
details on clearances to combustibles. No combustible material or flooring should protrude onto
the hearth.
DO NOT burn any foreign material on this fire, the fuel effect must be of the correct type and laid
out in accordance with the relevant section of these instructions. Failure to do so could create a
hazard or lead to sooting.
Before the appliance is installed, the chimney should be swept. All flues should be checked by the
installer to ensure there are no defects or obstructions that may prevent the flow of combustion
products.
This appliance is fitted with a flue blockage safety device which will shut down the fire if abnor-
mal flue conditions occur. It is NOT a substitute for an independently mounted Carbon Monoxide
detector.
The fire is only suitable for use with the gas type for which it is supplied.
Remote control models only - This appliance features a battery-opearated remote control sys-
tem. Remote control models, under normal usage will need new batteries approximately every
twelve months.
Remote control Handset requirements - 1 x ‘PP3’ type (9 volt)
Reciever/motor unit requirements - 4 x ‘AA’ type (1.5 volt)
Refer to the appropriate section of these instructions for details of how to change the batteries.
1
Section
1.0
2.0
3.0
4.0
5.0
6.0
7.0
8.0
9.0
Contents
Important Notes
Firefront
Clearances to Combustibles
Ventilation
Operating Instructions
Replacing the batteries (remote control versions only)
Flue Spillage Monitoring System
Cleaning
List of Spares
Page No.
1
2
2
2
2
3
3
3
4
1.0
©2009 Focal Point Fires plc.
[1] GB - Gas SafeTM registered operatives (Northern Ireland only- CORGI registered operatives) are the only class of person considered as competent by the HSE under the Gas Safety (Installation and Use)
Regulations 1998.

FIREFRONT
This fire is supplied with a particular style of firefront. Use of the firefront will ensure an adequate
airflow under the firebed for the correct functioning of this appliance.
Compliance with safety standards cannot be guaranteed if another style of front is used.
CLEARANCES TO COMBUSTIBLES
A combustible shelf may be fixed to the wall above the fire, providing that it complies with the
dimensions given below.
A non-combustible shelf may be fitted to within 10mm of the top edge of the fireframe.
Combustible materials, such as wood, may be fitted to within 100mm (4in) of either side of the
frame of the appliance, providing the forward projection does not exceed 100mm (4in).
Any combustible side walls must be at least 500mm to the side of the radiant heat source.
As with all heating appliances, any decorations, soft furnishings, and wall coverings (i.e. flock,
blown vinyl and embossed paper) positioned too close to the appliance may discolour or scorch.
VENTILATION
No purpose provided ventilation is normally required for this appliance. The requirements of
other appliances operating in the same space or room, and the results of a spillage test must be
taken into consideration when assessing ventilation requirements, this will have been carried out
by your CORGI registered installer.
For Republic of Ireland, ventilation may be required, see IS 813, ICP3, IS 327, and any other rules
in force.
OPERATING INSTRUCTIONS (manual versions)
The pilot is visible through the left hand side of the front coal strip. Push in and turn the control
knob to the SPARK position, and hold there for a few seconds. Continue turning anti-clockwise
through the spark click to the PILOT light position, ensuring the pilot has lit. If not, return the
knob clockwise, and repeat.
When the pilot lights after the spark, keep the knob depressed for
approximately ten seconds. Now release the knob and the pilot
should stay alight. If not, repeat ignition. If the pilot is extin-
guished during use, wait three minutes before repeating the igni-
tion procedure.
To achieve the HIGH setting, push the control knob in slightly and
continue turning anti-clockwise to the high position. The main
burner should light after a few seconds.
To decrease the setting to LOW, turn the control knob clockwise
to the low setting.
To turn to the PILOT position from the HIGH or LOW positions, press the control knob in, and
return to the pilot position and release.
To turn the fire OFF, keep the knob pressed in, return to the off position and release.
2
Maximum depth of shelf Minimum distance from inside edge of
fire frame to underside of shelf
100mm (4in) 745mm (29 1/4 in)
150mm (6in) 845mm (33 1/4 in)
203mm (8in) 895mm (35 1/4 in)
2.0
3.0
4.0
5.0
©2009 Focal Point Fires plc.