PROBLEM POSSIBLE CAUSE SOLUTION
The connected
device does
not switch on.
The battery is defective. Check the battery and replace it if required.
The mobile power outlet is
damaged and needs to be
repaired.
Have the mobile power outlet repaired by an
authorized service centre.
Connection to the mobile power
outlet or cigarette lighter plug is
not tight.
Check all connections. Make sure the
connection is correct and tight.
Measured
mobile power
outlet output
is too low.
The battery voltage is too low. Recharge the battery.
No power to
inverter. Blown fuse. Replace fuse.
Buzz in the
audio system.
Inadequate internal power supply
filtering of stereo system. Use an audio system with a high-quality filter.
Television
interference. TV signals are weak.
•Adjust the orientation of the mobile power
outlet, television, antenna and cables.
•Maximize TV signal strength by using a
better antenna and use shielded antenna
cable where possible.
•Try a different TV model.
This MotoMaster®Eliminator®product carries a one (1) year warranty against defects
in workmanship and materials. At its discretion, MotoMaster Canada agrees to have any
defective part(s) repaired or replaced free of charge, within the stated warranty period, when
returned by the original purchaser with proof of purchase. This product is not guaranteed
against wear or breakage due to misuse and/or abuse.
The mobile power outlet is equipped with protective shut-down features.
The details are listed in the following table:
PROTECTION
POSSIBLE CAUSE SOLUTION
Low battery
low-voltage
shutdown
Voltage drops to:
10.0–10.5 V = shutdown.
This protects the battery from
being over-discharged.
Recharge the battery.
High-
Voltage
shutdown
A defective battery charging
system can cause the battery
voltage to rise to high levels
(15.0–16.3 V).
Although the mobile power outlet
has a protection against high
voltage, it might still be damaged
if the input voltage were to
exceed 16 V.
Disconnect the connected devices. Verify that
the charging system is properly regulated
and the battery is 12V nominal.
Overload
shutdown
If you connect a device that is
rated too high or a load that draws
excessive surge power, the mobile
power outlet shuts down.
Use a product with a power rating within
the mobile power outlet's continuous power
rating range (see Operation).
Overheat
shutdown
The power inverter shuts down
automatically if it exceeds its safe
operating temperature.
•Switch the mobile power outlet off and
disconnect it from the cigarette lighter
socket.
•Disconnect all connected devices and allow
the mobile power outlet to cool for at least
15 minutes.
•Use a brush to clear any blocked ventilation
holes.
•Move the mobile power outlet to a cooler
place. Reduce the load if continuous
operation is required.
TROUBLESHOOTING
17 model no. 011-1945-0 | contact us : 1-877-466-8191
TROUBLESHOOTING
18
WARRANTY