Elo TouchSystems 1000 Series User manual

Touchmonitor User Guide
1915L 19¨ LCD Desktop Touchmonitor
1000 Series
Revision A

User Guide
19"LCD Desktop
ET1915L Series
Revision A
P/N E731143

Copyright © 2006 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written per-
mission of Elo TouchSystems. Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems re-
serves the right to revise this publication and to make changes from time to time in the content
hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, AT4, CarrollTouch, Entuitive, IntelliTouch, iTouch, MonitorMouse and SecureTouch
are trademarks of EloTouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their respec-
tive companies.
iii

Table of Contents
Chapter1 Regulatory Information 35
Introduction 7 Warranty 39
Product Description ...................................................7
Precautions ................................................................7 Index 41
Chapter2
Installation and Setup 9
Unpacking Your Touchmonitor...................................9
Product Overview ......................................................10
Main Unit ..............................................................10
Rear View ............................................................10
Touch Interface Connection .......................................11
Installing the Driver Software .....................................12
Installing the Serial Touch Driver .........................13
Installing the Serial Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 .....13
Installing the Serial Touch Driver for MS-DOS
and Windows 3.1..................................................14
Installing the USB Touch Driver...........................15
Installing the USB Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 .....15
Chapter3
Operation 17
About Touchmonitor Adjustments ..............................17
Front Panel Controls ............................................18
Controls and Adjustment ............................................19
OSD Menu Functions ..........................................19
OSD Control Options ...........................................20
Preset Modes.......................................................21
Power Management System ................................22
Display Angle .............................................................22
Chapter4
Troubleshooting 23
Solutions to Common Problems .................................23
AppendixA
Native Resolution .......................................................25
AppendixB
Care and Handling of Your Touchmonitor ..................28
AppendixC
Touchmonitor Specifications ......................................30
IntelliTouch Touchmonitor Specifications ...................31
19" LCD Touchmonitor (ET1915L-XXWA-1-G)
Dimensions ..........................................................33
v

CHAPTER
1
INTRODUCTION
Product Description
Your new touchmonitor combines the reliable performance of touch technology with the latest
advances in LCDdisplay design. This combination of features creates a natural flow of information
between a user and your touchmonitor.
This LCD monitor incorporates 19” color active matrix thin-film-transistor (TFT) liquid crystal
display to provide superior display performance. A maximum resolution of SXGA 1280x1024 is
ideal for displaying graphics and images. Other outstanding designs that enhance this LCDmonitor’s
performance are Plug & Play compatibility, and OSD(On ScreenDisplay) controls.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit. SeeAppendix B for more information on touchmonitor safety.
1-7

About the Product
Your LCDDesktop Touchmonitor is a 19” SXGATFT color display with the following features:
• The internal microprocessor digitally controls auto-scanning, for horizontal scan frequencies
between 31.5 KHz and 80 KHz, and vertical scan frequencies between 56.3 Hz and 75.0 Hz. In
each frequency mode, the microprocessor-based circuitry allows the monitor to function at the
precision-of a fixed frequency.
• High contrast colorTFT LCD display supports resolutions up to SXGA1280x1024. It is
CompatablewithVGA,SVGA,XGA,SXGA(non-interlaced)andmostMacintoshcompatiblecolor
video cards.
• Power management system conforms to VESADPMS standard.
• SupportsDDC1/2B for Plug & Play compatibility.
• Advanced OSDcontrol for picture quality adjustment.
• Detachable stand for wall-mounting application.
• Integrated touch screen function.
For full Product Specifications refer toAppendix C.
1-8 EloEntuitiveTouchmonitor UserGuide

CHAPTER
2
INSTALLATION AND SETUP
This chapter discusses how to install your LCDtouchmonitor and how to install the driver software.
Unpacking Your Touchmonitor
Check that the following 8 items are present and in good condition:
LCD monitor VGAcable USB cable
Serial Cable European power cable Power cable US/Canada
CDand Quick InstallGuide
2-9
Elo QuickStart
CD
Software

Touch Interface Connection
Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer and
touchmonitor are turned off.
DC JACK
1. Connect one end of the power cord to the monitor and the other end to the outlet.
2. Connect one end of either the touchscreen serial(RS232) cable or the touch screen USB cable
(but not both) to the rear side of the computer and the other end to the LCD monitor. Tighten by
turning the two thumb screws clockwise to ensure proper grounding(USB cable does not have
thumb screws)
3. Connect one end of the video cable to the rear side of computer and the other to the LCDmonitor.
Tighten by turning the two thumb screws clockwise to ensure proper grounding.
4. Press the power button on the side panel to turn the monitor power on.
2-10 EloEntuitive Touchmonitor UserGuide

Product Overview
Main Unit
Rear View
2-11

Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to work with your
computer. Drivers are located on the enclosed CD-ROM for the following operating systems:
• WindowsXP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• WindowsNT 4.0
Additional drivers and driver information for other operating systems are available on the Elo
TouchSystems web site at www.elotouch.com.
Your Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your
touchmonitor is sent to your video display adapter when Windows starts. If Windows detects your
touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor.
Refer to the appropriate following section for driver installation instructions.
Depending upon whether you connected the serial communication cable or the USB
communication cable, you should install only the serial driver or the USB driver.
2-12 EloEntuitive Touchmonitor UserGuide

Installing the Serial Touch Driver
Installing the Serial Touch Driver for Windows XP,
Windows 2000, Me, 95/98 and NT4.0
NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install
the driver.
1 Insert the Elo CD-ROM in your computer's CD-ROM drive.
2 If theAutoStart feature for your CD-ROM drive is active, the system automatically detects the
CDand starts the setup program.
3 Follow the directions on the screen to complete the driver setup for your version of Windows.
4 If theAutoStart feature is not active:
5 Click Start > Run.
6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
7 Click Open, then OK to run EloCd.exe.
8 Follow the directions on the screen to complete the driver setup for your version of Windows.
To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not
find a setup.exe file within the download.
2-13

Installing the Serial Touch Driver for MS-DOS and Windows 3.1
You must have aDOS mouse driver (MOUSE.COM) installed for your mouse if you wish to
continue using your mouse along with your touchmonitor inDOS.
To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below:
1 Insert the CD-ROM in your computer’s CD-ROM drive.
2 FromDOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your
CD-ROM drive may be mapped to a different drive letter).
3 Type install and press Enter to start the installation.
4 Align the touchscreen.
You must have already completed Steps 1 and 2 before proceeding.
To run the INSTALLprogram:
1 Type INSTALLat theDOS prompt in the directory containing the driver install files.
2 INSTALL asks you to select the software to install. Then choose d:\EloDos_W31 from the
displayed list.
3 INSTALL also asks you for the paths to use during installation, or you may use its defaults.
INSTALL creates directories as necessary, and warns you if they exist.
If you are updating your software, you may wish to specify the paths containing the earlier versions,
and overwrite the obsolete files.All executable programs are upward compatible. For a list of
differences from each previous version of the drivers, be sure to select "Differences from Previous
Versions" during the installation process.
INSTALLupdates yourAUTOEXEC.BAT file with the drivers you select. INSTALL makes a copy
of your originalAUTOEXEC.BAT file, calledAUTOEXEC.OLD. If you already have Elo driver
commands in yourAUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory you specified.GO
loads the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final
instructions.
If you are using Windows 3.1, you will also calibrate the touchscreen within Windows 3.1 with the
Touchscreen Control Panel.
2-14 EloEntuitive Touchmonitor UserGuide

Installing the USB Touch Driver
Installing the USB Touch Driver for Windows XP,
Windows 2000, Me, 95/98 and NT4.0
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If Windows 98, Windows Me orWindows 2000 starts theAdd New HardwareWizard:
2 Choose Next. Select “Search for the best driver for your device (Recommended)” and choose
Next.
3 When a list of search locations is displayed, place a checkmark on “Specify a location” and use
Browse to select the \EloUSB directory on the Elo CD-ROM.
4 Choose Next. Once the Elo USB touchscreen driver has been detected, choose Next again.
5 You will see several files being copied. Insert yourWindows 98 CDif prompted. Choose Finish.
If Windows 98, Windows Me or Windows 2000 does not start theAddNew Hardware Wizard:
NOTE: For Windows 2000 you must have administrator access rights to install the driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If theAutoStart feature for your
CD-ROM drive is active, the system automatically detects the CDand starts the setup program.
2 Follow the directions on the screen to complete the driver setup for your
version ofWindows.
If theAutoStart feature is not active:
1 Click Start > Run.
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3 Click Open, then OK to run EloCd.exe.
4 Follow the directions on the screen to complete the driver setup for your version of Windows.
To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not
find a setup.exe file within the download.
2-15

2-16 EloEntuitive Touchmonitor UserGuide

CHAPTER
3
OPERATION
About Touchmonitor Adjustments
Your touchmonitor will unlikely require adjustment. Variations in video output and application may
require adjustments to your touchmonitor to optimize the quality of the display.
For best performance, your touchmonitor should be operating in native resolution, that is 1280x1024
at 80k-75 Hz. Use theDisplay control panel in Windows to choose 1280x1024 resolution.
Operating in other resolutions will degrade video performance. For further information, please
refer toAppendixA.
All adjustments you make to the controls are automatically memorized.This feature saves you from
having to reset your choices every time you unplug or power your touchmonitor off and on. If there
is a power failure, your touchmonitor settings will not default to the factory specifications.
3-17

Front Panel Controls
Control Function
1Menu/Exit Display/Exits the OSD menus.
2 1. Enter contrast of the OSD.
2. Increase value of the adjustment item.
3. Shuffle item clockwise.
3 1. Enter brightness adjustment.
2.Decrease value of the adjustment item.
3. Shuffle item counter-clockwise.
4Select Select the adjustment items from the OSDmenu.
5Power Switch Switches the power of the monitor from off to on to off.
3-18 EloEntuitive Touchmonitor UserGuide
1
2
3
4
5

Controls and Adjustment
OSD Menu Functions
ToDisplay and Select the OSDFunctions:
1 Press the Menu key to activate the OSDmenu.
2 Use or to move clockwise or counterclockwise through the menu. Press the select key on
the monitor. The parameter will be highlighted when selected.
3 To quit the OSD screen at any time during the operation, press the Menu key. If no keys are
pressed for a short time period, the OSDautomatically disappears.
NOTE: The OSD screen will disappear if no input activities are detected from 45 seconds to 255
seconds, depending on the setting set on the osd of the monitor. The monitor default is 45
seconds.
3-19

OSD Control Options
Control Description
Contrast Increases or decreases contrast.
Brightness Increases or decreases brightness.
V-Position Moves the screen up or down.
H-Position Moves the screen left or right.
Recall Defaults Returns the monitor to its default settings.
Color Balance Press or and “Select” button to select 9300, 6500, 5500, 7500
and USER. Only when selecting USER can you make adjustments to
the R/G/B content. Press Select to restore to factory default setting.
OSDExit Escape OSDicon.
Sharpness AdjustSharpness.
Phase Increases or decreases the snow noise of the image after auto
adjustment is made.
Clock The dot clock is fine-adjusted after auto adjust.
OSD H-Position Moves the OSD position horizontally on the screen. When the
“SELECT” button and the button is pressed, the OSDcontrol menu
will move to the rightside of the screen. Likewise, when the “Select”
button and the button is pressed, the OSDcontrol menu will move to
the left side.
OSDV-Position Moves the OSD position vertically on the screen. When the
“SELECT” button and the button is pressed, the OSDcontrol menu
will move to the top side of the screen. Likewise, when the “Select”
button and the button is pressed, the OSDcontrol menu will move to
the lower side.
OSDTime Adjsuts the time of OSDicon stays on monitor.
Auto-Adjust PressAuto to enable this function.TheAuto-Adjust will automatically
adjust V-Position, H-Position, Clock and Clock-Phase.
OSDLanguage Select from English, French,German ,Spanish and Japanese.
Information Description Indicates the current resolution, H-Frequency and V-Frequency.
3-20 EloEntuitive Touchmonitor UserGuide

Preset Modes
To reduce the need for adjustment for different modes, the monitor has default setting modes that
are most commonly used as given in the table below. If any of these display modes are detected, the
monitor automatically adjusts the picture size and centering. When none of the mode is matched,
the user can store their preferred modes in the user modes. The monitor is capable of storing up to
7 user modes. The only condition to store as a user mode is the new display information must have
1 KHz difference for horizontal frequency or 1 Hz for vertical frequency or the sync signal
polarities are different from the default modes.
H. Freq. Band Width
Mode Resolution (KHz) (MHz) H V
1 VGA640x350 70 Hz 31.47 28.322 + -
2 VGA720x400 70 Hz 31.47 28.322 - +
3 VGA640x480 60 Hz 31.47 25.175 - -
4 MAC 640x480 66 Hz 35.00 32.24 - -
5 VESA 640x480 72 Hz 37.86 31.5 - -
6 VESA 640x480 75 Hz 37.50 31.5 - -
7 VESA 800x600 56 Hz 35.16 36 + +
8 VESA 800x600 60 Hz 37.88 40 + +
9 VESA 800x600 75 Hz 46.88 49.5 + +
10 VESA 800x600 72 Hz 48.08 50 + +
11 MAC 832x624 75 Hz 49.72 57.283 - -
12 VESA 1024x768 60 Hz 48.36 65 - -
13 SUN 1024x768 65 Hz 52.45 70.49 - -
14 VESA 1024x768 70 Hz 56.48 75 - -
15 VESA 1024x768 75 Hz 60.02 78.75 + +
16 SXGA 1280x1024 60 Hz 64 108 + +
17 SXGA 1280x1024 75 Hz 80 135 + +
18 SXGA1152x864 75 Hz 67.5 108 + +
19 SXGA 1280x960 60 Hz 60 108 + +
3-21

Power Management System
Themonitoris equippedwith thepowermanagementfunction whichautomaticallyreducesthe power
consumption when not in use.
Power
Mode Consumption
On <50W
Sleep <4W
Off <2W
We recommend switching the monitor off when it is not in use for a long time.
NOTE: The monitor automatically goes through the Power Management System (PMS) steps
when it is idle. To release the monitor from PMS state, press any key on the keyboard
or move mouse.
Display Angle
For viewing clarity, you can tilt the LCDforward (up to -5 degrees) or backward (up to 90 degrees.)
CAUTION In order to protect the LCD, be sure to hold the base when adjusting the LCD,
and take care not to touch the screen.
3-22 EloEntuitive Touchmonitor UserGuide