Elo TouchSystems ET 1725C Series User manual

Elo Entuitive Touchmonitor
User Guide
For 15" and 17" CRT iTouch and AccuTouch
Series Touchmonitors
ETXX25C/26C-4XXWE-3 Series Models
ETXX25C/26C-7XXWE-1 Series Models
Revision B
P/N 008553
Elo TouchSystems, Inc.
1-800-ELOTOUCH
www.elotouch.com

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Copyright © 2003 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
iTouch, IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

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Chapter 1
Introduction 1
Precautions . . . . . . . . . . . . . . . . . . . . 1
About the Product . . . . . . . . . . . . . . . . . 1
Chapter 2
Installation and Setup 3
Unpacking Your Touchmonitor. . . . . . . . . . . 3
Installing the Base . . . . . . . . . . . . . . . 4
Uninstalling the Base. . . . . . . . . . . . . . 5
Selecting a Suitable Location . . . . . . . . . 5
Connecting Your Touchmonitor . . . . . . . . . . 6
Installing the Driver Software . . . . . . . . . . . 9
Installing the Serial Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 . 10
Installing the Touch Driver for MS-DOS and
Windows 3.1 . . . . . . . . . . . . . . . 11
Chapter 3
Operation 13
About Touchmonitor Adjustments . . . . . . . . 13
Touchmonitor Controls . . . . . . . . . . . . . 14
Using the On Screen Display (OSD) . . . . . 14
Locking/Unlocking the OSD Functions . . . . 15
OSD Adjustments . . . . . . . . . . . . . . 16
Chapter 4
Troubleshooting 21
Appendix A
Touch Technology 23
Touchscreens: An Overview. . . . . . . . . . . 23
iTouch Touchscreens . . . . . . . . . . . . . . 24
Appendix B
Touchmonitor Safety 25
Care and Handling of Your Touchmonitor . . . . 26
Appendix C
Technical Specifications 27
Touchmonitor Specifications . . . . . . . . . . 27
Signal PINOUT for 15" and 17" Monitors . . 31
Power Consumption . . . . . . . . . . . . . . . 32
Preset Timing Table . . . . . . . . . . . . . . . 33
Regulatory Information 35
Warranty 37
Index 39
Table of Contents

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1-1
CHAPTER
1
C HAPTER 1 I NTRODUCTION
Congratulations on your purchase of an Elo TouchSystems Entuitive
touchmonitor. Your new high-resolution touchmonitor combines the reliable
performance of Elo’s touch technology with the latest advances in CRT display
design. This combination of features creates a natural flow of information
between a user and the touchmonitor.
Precautions
Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.
About the Product
Your CRT touchmonitor is a color display with the following features:
• 14-inch viewable image 0.28mm dot pitch CDT for 15" and 15.9-inch
viewable image 0.27mm dot pitch CDT for 17".
• Supports a wide range of screen refresh rates with flicker-free picture quality.
• Plug and Play functionality automatically adjusts the monitor to its optimum
performance.
• VESA DPMS (Display Power Management Signaling).
• VESA DDC1/2B compatibility.
• Patented touch technology from Elo TouchSystems.
• RS-232 or USB touch interface.

1-2 Elo Entuitive Touchmonitor User Guide

2-3
CHAPTER
2
C HAPTER 2 I NSTALLATION AND S ETUP
This chapter discusses how to install your CRT touchmonitor and how to install
Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 8 items are present and in good condition:
Base
USA power cable
Serial cable
VGA cable European power cable
USB cable
OR
CD (with e-manual)
and Quick Installation
Guide

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Installing the Base
• Carefully turn the touchmonitor upside-down.
• Place the base against the bottom of the monitor so that the base fasteners are
aligned with appropriate slots.
• Push the base towards the front of the monitor until you hear a “click” and
the latch locks into position.
• Carefully turn the touchmonitor right-side up.

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Uninstalling the Base
• Carefully turn the touchmonitor upside-down.
• Gently press the clip with one hand while pulling the base towards the rear of
the cabinet with the other hand.
• Carefully turn the touchmonitor right-side up.
Selecting a Suitable Location
• Place the monitor at least 12 inches from other electrical or heat-emitting
equipment and allow at least 4 inches on each side for ventilation.
• Place the monitor in a position where no light shines or is reflected directly
on the screen.
• To reduce eye strain, avoid installing the display unit against a bright
background such as a window.
• Position the monitor so the top of the screen is no higher than eye level.
• Position the monitor directly in front of you at a comfortable reading
distance.

2-6 Elo Entuitive Touchmonitor User Guide
Connecting Your Touchmonitor
I MPORTANT : Before connecting the cables to your touchmonitor and computer, be sure that the
computer and touchmonitor are turned off.
1Connect the video cable to the video connector on your computer. Secure the
cable to your computer by turning the screws on the connector in a clockwise
direction.

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2Connect the power cable to the AC connector on your touchmonitor. To
protect your equipment against risk of damage from electrical surges in the
power line, plug the touchmonitor’s power cord into a surge protector, and
then connect the surge protector to a grounded (three-pronged) AC electrical
outlet.
3Connect the touchscreen cable. Determine if you have RS-232 or USB.
Connect one end to the appropriate port on the back of your PC. Connect the
other end of the cable to the touchscreen connector on your touchmonitor.
The touchscreen cable connectors should fit snugly into the connectors on
your touchmonitor and PC.

2-8 Elo Entuitive Touchmonitor User Guide
4Power on your monitor using the Soft power switch and check that the power
LED is on, then power on your PC. If not, repeat steps 2, 3, and 4, or refer to
Chapter 4, Troubleshooting.
5After a brief pause the picture should appear. If necessary, adjust the front
panel controls according to your personal preference (see Chapter 3).
6Insert the Elo TouchTools CD-ROM in your computer’s CD-ROM drive to
install the appropriate touchscreen driver software. Follow the directions
starting on the next page to install the driver software.
Soft Power Switch
Power LED

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Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to
work with your computer. Drivers are located on the enclosed CD-ROM for the
following operating systems:
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
Additional drivers and driver information for other operating systems are
available on the Elo TouchSystems web site at www.elotouch.com.
Your Elo touchmonitor is plug-and-play compliant. Information on the video
capabilities of your touchmonitor is sent to your video display adapter when
Windows starts. If Windows detects your touchmonitor, follow the instructions
on the screen to install a generic plug-and-play monitor.
Refer to the appropriate following section for driver installation instructions.

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Installing the Serial Touch Driver for Windows XP,
Windows 2000
1
, Me, 95/98 and NT 4.0
N OTE : For Windows 2000 and NT 4.0 you must have administrator access rights to install the
driver.
1Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
2Follow the directions on the screen to complete the driver setup for your
version of Windows.
If the AutoStart feature is not active:
1Click Start > Run.
2Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3Click Open, then OK to run EloCd.exe.
4Follow the directions on the screen to complete the driver setup for your
version of Windows.
1.To install Windows 2000 and Windows XP, you must use the "update driver"
method; you will not find a setup.exe file within the download.

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Installing the Touch Driver for MS-DOS and
Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse
if you wish to continue using your mouse along with your touchmonitor in
DOS.
To install Windows 3.xand MS-DOS from Windows 95/98, follow the
directions below:
1Insert the Elo CD-ROM in your computer’s CD-ROM drive.
2From DOS, type d:\EloDos_W31 to change to the correct directory on the
CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
3Type install and press Enter to start the installation.
4Align the touchscreen.
You must have already completed Steps 1 and 2 before proceeding. Refer to
Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for
additional installation information.
To run the INSTALL program:
1Type INSTALL at the DOS prompt in the directory containing the driver
install files.
2INSTALL asks you to select the software to install. Then choose
d:\EloDos_W31 from the displayed list.
3INSTALL also asks you for the paths to use during installation, or you may
use its defaults. INSTALL creates directories as necessary, and warns you if
they exist.
If you are updating your software, you may wish to specify the paths containing
the earlier versions, and overwrite the obsolete files. All executable programs
are upward compatible. For a list of differences from each previous version of
the drivers, be sure to select "Differences from Previous Versions" during the
installation process.
INSTALL updates your AUTOEXEC.BAT file with the drivers you select.
INSTALL makes a copy of your original AUTOEXEC.BAT file, called
AUTOEXEC.OLD. If you already have Elo driver commands in your
AUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory
you specified. GO loads the touchscreen driver, runs the calibration program
ELOCALIB, and gives you some final instructions.
If you are using Windows 3.1, you will also calibrate the touchscreen within
Windows 3.1 with the Touchscreen Control Panel.

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CHAPTER
3
C HAPTER 3 O PERATION
About Touchmonitor Adjustments
By design, your Elo Entuitive touchmonitor should not require any adjustments.
The factory settings will give you optimum video results with most standard PC
video display adapters.
However, after connecting your touchmonitor you can further optimize the
settings to meet your requirements by following the directions in this chapter.
All adjustments you make to the controls are automatically memorized, so you
do not need to reset your choices every time you unplug your touchmonitor or
power it off and on. If there is a power failure your touchmonitor settings will
not default to the factory specifications.
I MPORTANT : Do not insert conductive metal objects into the monitor's circuitry. The monitor uses high
voltages and the metal edges can be sharp. Disassembly or realignment of the monitor
circuitry voids the warranty.

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Touchmonitor Controls
You can adjust the screen display by using the buttons located below the screen.
Using the On Screen Display (OSD)
1Push the MENU button to access the OSD. The resolution and frequency are
displayed at the top of the menu for your information.
2Push the or button to choose the item you want to adjust. The selected
item is highlighted.
3Push the SELECT button to adjust the highlighted item.
4Push the or button to adjust the selection.
5Push the SELECT button to return to the previous menu if you are in a
submenu.
The display unit automatically saves the new settings in 3 to 4 seconds after
your last adjustments and the menu disappears. You can also push the
MENU button to make the menu disappear.
Figure 3.1 OSD Menu
R
EXIT
RGB OSD