Elo TouchSystems Entuitive 2125C Series User manual

User Guide
Elo Entuitive 2125C Desktop Touchmonitor
Revision A
P/N 008544
ET2125C Series Models
Elo TouchSystems, Inc.
1-800-ELO-TOUCH
www.elotouch.com

iii
Copyright © 2001 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permis-
sion of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof with-
out obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo Touch-
Systems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their respec-
tive companies. Elo TouchSystems claims no interest in trademarks other than its own.

iv

v
Chapter 1
Introduction 1
Precautions . . . . . . . . . . . . . . . . . . . . 1
About the Product . . . . . . . . . . . . . . . . . 1
Chapter 2
Installation and Setup 3
Unpacking Your Touchmonitor. . . . . . . . . . . 3
Getting Started . . . . . . . . . . . . . . . . . . 4
Installing the Base . . . . . . . . . . . . . . . 4
Selecting a Suitable Location . . . . . . . . . 4
Connecting Your Touchmonitor . . . . . . . . . . 5
Installing the Driver Software . . . . . . . . . . . 8
Installing the Serial Touch Driver for Windows
2000, Me, 95/98 and NT 4.0 . . . . . . . . . 9
Installing the USB Touch Driver for Windows
2000, Windows Me and Windows 98. . . . . 9
Chapter 3
Operation 11
About Touchmonitor Adjustments . . . . . . . . 11
Touchmonitor Controls . . . . . . . . . . . . . 12
Using the On Screen Display (OSD). . . . . 12
Brightness. . . . . . . . . . . . . . . . . 13
Contrast. . . . . . . . . . . . . . . . . . 13
Locking/Unlocking the OSD Functions. . . . 13
OSD Adjustments . . . . . . . . . . . . . . 14
Chapter 4
Troubleshooting 17
Monitor Warning Messages . . . . . . . . . 18
Appendix A
Touch Technology 19
Touchscreens: An Overview. . . . . . . . . . . 19
IntelliTouch Touchscreens. . . . . . . . . . . . 20
AccuTouch Touchscreens . . . . . . . . . . . . 21
Appendix B
Touchmonitor Safety 23
Care and Handling of Your Touchmonitor . . . . 24
Regulatory Information 25
Appendix C
Technical Specifications 27
Touchmonitor Specifications . . . . . . . . . . 27
21" CRT Touchmonitor Dimensions . . . . . 31
Signal PINOUT for 21" Monitor . . . . . . . 33
Power Consumption. . . . . . . . . . . . . . . 34
Preset Timing Table. . . . . . . . . . . . . . . 35
Setting the Refresh Rate . . . . . . . . . . 35
Warranty 37
Index 39
Table of Contents

vi
Copyright © 1996, Borland International. All rights reserved. BORLAND CONFIDENTIAL
September 21, 2001 9:10 am (D:\Vera new\8544-21 inch Hyundai CRT UG\21inch Hyundai
CRTTOC.fm)

1-1
CHAPTER
1
C HAPTER 1 I NTRODUCTION
Congratulations on your purchase of an Elo TouchSystems Entuitive
touchmonitor. Your new high-resolution touchmonitor combines the reliable
performance of Elo’s touch technology with the latest advances in CRT display
design. This combination of features creates a natural flow of information
between a user and the touchmonitor.
Precautions
Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.
About the Product
Your CRT touchmonitor is a color display with the following features:
• 20-inch viewable image 0.25mm dot pitch CDT
• Supports a widerange of screen refresh rates with flicker-free picture quality.
• Plug and Play functionality automatically adjusts the monitor to its optimum
performance.
• VESA DPMS (Display Power Management Signaling).
• VESA DDC1/2B compatibility.
• Patented touch technology from Elo TouchSystems.
• RS-232 or Universal Serial Bus (USB) touch interface.

1-2 Elo Entuitive Touchmonitor User Guide

2-3
CHAPTER
2
C HAPTER 2 I NSTALLATION AND S ETUP
This chapter discusses how to install your CRT touchmonitor and how to install
Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 9 items are present and in good condition:
Quick Installation Guide
User's
Guide
CD
Software
Base
Monitor power cable (US/Canada)
User’s Guide, Quick Install Guide,
and TouchTools CD-ROM
Serial touchscreen cable
European power cable
Video cable
CRT Touchmonitor

2-4 Elo Entuitive Touchmonitor User Guide
Getting Started
Installing the Base
• Carefully turn the touchmonitor upside-down.
• Place the base against the bottom of the monitor so that the base fasteners are
aligned with appropriate slots.
• Push the base towards the front of the monitor until the latch locks into
position.
• Carefully turn the touchmonitor right-side up.
Selecting a Suitable Location
• Place the monitor at least 12 inches from other electrical or heat-emitting
equipment and allow at least 4 inches on each side for ventilation.
• Place the monitor in a position where no light shines or is reflected directly
on the screen.
• To reduce eye strain, avoid installing the display unit against a bright
background such as a window.
• Position the monitor so the top of the screen is no higher than eye level.
• Position the monitor directly in front of you at a comfortable reading
distance.

2-5
Connecting Your Touchmonitor
Your touchmonitor comes with a Serial (RS-232) touchscreen connector cable.
I MPORTANT : Before connecting the cables to your touchmonitor and PC, be sure that the computer
and touchmonitor are turned off.
1Connect one end of the video cable to the video connector on your PC and
the other end of the cable to the video connector on your monitor. Secure the
cable by turning the screws on the connector.
Video cable

2-6 Elo Entuitive Touchmonitor User Guide
2Connect the power cable to the AC connector on your touchmonitor. To
protect your equipment against risk of damage from electrical surges in the
power line, plug the touchmonitor’s power cord into a surge protector, and
then connect the surge protector to a grounded (three-pronged) AC electrical
outlet.
Video cable
Power cable

2-7
3Connect the touchscreen cable. Connect one end to the appropriate port on
the back of your PC. Connect the other end of the cable to the touchscreen
connector on your touchmonitor. The touchscreen cable connectors should fit
snugly into the connectors on your touchmonitor and PC.
Video cable
Power cable
Touchscreen cable

2-8 Elo Entuitive Touchmonitor User Guide
4Power on your monitor using the Soft power switch and check that the power
LED is on, then power on your PC. If not, repeat steps 2, 3, and 4, or refer to
Chapter 4, Troubleshooting.
5After a brief pause the picture should appear. If necessary, adjust the front
panel controls according to your personal preference (see Chapter 3).
6Insert the Elo TouchTools CD-ROM in your computer’s CD-ROM drive to
install the appropriate touchscreen driver software. Follow the directions
starting on the next page to install the driver software.
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to
work with your computer. Drivers are located on the enclosed CD-ROM for the
following operating systems:
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
Additional drivers and driver information for other operating systems (including
MS DOS, Windows 3.x, OS/2, Macintosh and Linux) are available on the Elo
TouchSystems web site at www.elotouch.com.
Power LED Soft Power Switch

2-9
Your Elo touchmonitor is plug-and-play compliant. Information on the video
capabilities of your touchmonitor is sent to your video display adapter when
Windows starts. If Windows detects your touchmonitor, follow the instructions
on the screen to install a generic plug-and-play monitor.
Refer to the appropriate following section for driver installation instructions.
Installing the Serial Touch Driver for Windows 2000, Me,
95/98 and NT 4.0
N OTE : For Windows 2000 and NT 4.0 you must have administrator access rights to install the
driver.
1Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
2Follow the directions on the screen to complete the driver setup for your
version of Windows.
If the AutoStart feature is not active:
1Click Start > Run.
2Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3Click Open, then OK to run EloCd.exe.
4Follow the directions on the screen to complete the driver setup for your
version of Windows.
Installing the USB Touch Driver for Windows 2000,
Windows Me and Windows 98
1Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If Windows 98, Windows Me or Windows 2000 starts the Add New
Hardware Wizard:
2Choose Next. Select “Search for the best driver for your device
(Recommended)” and choose Next.
3When a list of search locations is displayed, place a checkmark on “Specify a
location” and use Browse to select the \EloUSB directory on the Elo
CD-ROM.

2-10 Elo Entuitive Touchmonitor User Guide
4Choose Next. Once the Elo TouchSystems USB touchscreen driver has been
detected, choose Next again.
5You will see several files being copied. Insert your Windows 98 CD if
prompted. Choose Finish.
If Windows 98, Windows Me or Windows 2000 does not start the Add New
Hardware Wizard:
N OTE For Windows 2000 you must have administrator access rights to install the driver.
1Insert the Elo CD-ROM in your computer’s CD-ROM drive.
2If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
3Follow the directions on the screen to complete the driver setup for your
version of Windows.
If the AutoStart feature is not active:
1Click Start > Run.
2Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3Click Open, then OK to run EloCd.exe.
4Follow the directions on the screen to complete the driver setup for your
version of Windows.

3-11
CHAPTER
3
C HAPTER 3 O PERATION
About Touchmonitor Adjustments
By design, your Elo Entuitive touchmonitor should not require any adjustments.
The factory settings will give you optimum video results with most standard PC
video display adapters.
However, after connecting your touchmonitor you can further optimize the
settings to meet your requirements by following the directions in this chapter.
All adjustments you make to the controls are automatically memorized, so you
do not need to reset your choices every time you unplug your touchmonitor or
power it off and on. If there is a power failure your touchmonitor settings will
not default to the factory specifications.
I MPORTANT : Do not remove the CRT touchmonitor cover. The touchmonitor uses high voltages, and
the metal edges inside the touchmonitor cover are sharp. Removing the touchmonitor
cover voids the warranty.

3-12 Elo Entuitive Touchmonitor User Guide
Touchmonitor Controls
You can adjust the screen display by using the buttons located below the screen.
Using the On Screen Display (OSD)
1Push the MENU button to access the OSD. The resolution and frequency are
displayed at the top of the menu for your information.
2Push the or button to choose the item you want to adjust. The selected
item is highlighted.
3Push the SELECT button to adjust the highlighted item.
4Push the or button to adjust the selection.
5Push the SELECT button to return to the previous menu if you are in a
submenu.
The display unit automatically saves the new settings in 3 to 4 seconds after
your last adjustments and the menu disappears. You can also push the
MENU button to make the menu disappear.

3-13
Brightness
Use the button to select the brightness adjustment.
Adjust with or button.
Contrast
Use the button to select the brightness adjustment.
Adjust with or button.
Locking/Unlocking the OSD Functions
You are able to lock the OSD functions if you do not want them to be changed.
To lock the OSD functions:
1Press the power button to turn the monitor off.
2Press the power button on and press the Menu key for 2 or 3 seconds or until
you see the green LED on the power button. The factory OSD menu window
will appear.
3Use the or button to select the OL option.
4Press the Select button to highlight the Locked option on the menu.
5Press the power button to turn the monitor off then turn it back on.
To unlock the OSD functions:
1Press the power button to turn the monitor off.
2Press the power button on and press the Menu key for 2 or 3 seconds or until
you see the green LED on the power button. The factory OSD menu window
will appear.
3Use the or button to select the OL option.
4Press the Select button to highlight the Unlocked option on the menu.
5Press the power button to turn the monitor off then turn it back on.

3-14 Elo Entuitive Touchmonitor User Guide
OSD Adjustments
H. Size Adjusts the horizontal size of the entire screen image.
H. Position Adjusts the horizontal position of the entire screen image.
V. Size Adjusts the vertical size of the entire screen image.
V. Position Adjusts the vertical position of the entire screen image.
Pincushion If thevertical sides of thepicture curve in or bulge out, you can
correct the distortion by using the pincushion adjustment.
Trapezoid If the picture is wider at the top or at the bottom, you can
correct the distortion by using the trapezoid adjustment.
Parallel If the sides of the screen image are tilted, you can correct the
distortion by using the parallel adjustment.
Pin Balance If the sides of the picture are bowed to the right or the left, you
can correct the pin cushion balance by using this adjustment.
V. Moire Clears vertical moire if a series of concentric circles or arcs
appear on your screen.
H. Moire Clears horizontal moire if a series of concentric circles or arcs
appear on your screen.
Top Corner If the top corner sides of the picture curve in or bulge out, you
can correct the top corner distortion by using this adjustment.
Bottom
Corner
If the bottom corner sides of the picture curve in or bulge out,
you can correct the top corner distortion by using this
adjustment.
H. Linearity If either the left or right side of the picture is out of proportion
from the other, you can correct this by using the horizontal
linearity adjustment.
V. Linearity If either the top or bottom side of the picture is out of
proportion with the center, you can correct this by using the
vertical linearity adjustment.
BNC/D-Sub
(Option) Press the Select button to select the signal source
(BNC or D-Sub).