Elo TouchSystems Entuitive 1247L Series User manual

Elo Entuitive Touchmonitor
User Guide
For 12.1" LCD Kiosk Touchmonitors
1247L Series
Revision A

Elo Entuitive Touchmonitor
User Guide
12.1"LCD Kiosk Touchmonitor
1247L Series
Revision A
P/N 008570
Elo TouchSystems, Inc.
1-800-ELOTOUCH
www.elotouch.com

iii
Copyright © 2003 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

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v
Chapter 1
Introduction 1
Product Description . . . . . . . . . . . . . . . . 1
Precautions . . . . . . . . . . . . . . . . . . . . 1
About the Product . . . . . . . . . . . . . . . . . 2
Chapter 2
Installation and Setup 3
Unpacking Your Touchmonitor. . . . . . . . . . . 3
Product Overview . . . . . . . . . . . . . . . . . 4
Main Unit . . . . . . . . . . . . . . . . . . . . 4
Rear View . . . . . . . . . . . . . . . . . . . 4
Touch Interface Connection . . . . . . . . . . . . 5
Installing the Driver Software . . . . . . . . . . . 6
Installing the Serial Touch Driver. . . . . . . . 7
Installing the Serial Touch Driver for Windows
XP, 2000, Me, 95/98 and NT 4.0 . . . . . . 7
Installing the Serial Touch Driver for MS-DOS
and Windows 3.1 . . . . . . . . . . . . . . 8
Chapter 3
Operation 9
About Touchmonitor Adjustments . . . . . . . . . 9
Controls and Adjustment . . . . . . . . . . . . 12
OSD Menu Functions . . . . . . . . . . . . 12
OSD Control Options. . . . . . . . . . . . . 13
Brightness. . . . . . . . . . . . . . . . . 13
Contrast . . . . . . . . . . . . . . . . . 13
Color
Auto Tune . . . . . . . . . . . . . . . . . 13
Frequency . . . . . . . . . . . . . . . . 14
Horizontal . . . . . . . . . . . . 15
Vertical . . . . . . . . . . . . . . 15
Phase . . . . . . . . . . . . . . . . . . . 14
Track . . . . . . . . . . . . . . . . . . . 14
Text/GRP . . . . . . . . . . . . . . . 14
Save Exit . . . . . . . . . . . . . . . . . 15
Cancel Exit . . . . . . . . . . . . 15
Recall . . . . . . . . . . . . . . . . 15
Chapter 4
Troubleshooting 17
Solutions to Common Problems . . . . . . . . 17
Appendix A
Native Resolution 19
Appendix B
Touchmonitor Safety 21
Care and Handling of Your Touchmonitor . . . . 22
Appendix C
Technical Specifications 23
Display Modes . . . . . . . . . . . . . . . . . 23
To u ch m o ni tor Specifications . . . . . . . . . . 24
AccuTouch Touchscreen Specifications . . . 25
Mounting Options . . . . . . . . . . . . . . . . 26
Regulatory Information 31
Warranty 35
Index 37
Table of Contents
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Language . . . . . . . . . . . . . . . . . 15
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Hoizontal Mount 26. . . . . . . . . . . . . . .
Vertical Mount 27. . . . . . . . . . . . . . .
.
No BracketMount 28. . . . . . . . . . . . . . .

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CHAPTER
1
C HAPTER 1 I NTRODUCTION
Product Description
Congratulations on your purchase of an Elo TouchSystems Entuitive
touchmonitor. Your new touchmonitor combines the reliable performance of
Elo’s touch technology with the latest advances in LCD display design. This
combination of features creates a natural flow of information between a user
and your touchmonitor.
This LCD monitor incorporates 12.1” color active matrix thin-film-transistor
(TFT) liquid crystal display to provide superior display performance. A
maximum resolution of SVGA 800x600 is ideal for displaying graphics and
images. Other outstanding designs that enhance this LCD monitor’s
performance are Plug & Play compatibility, and OSD (On Screen Display)
controls.
N OTE Some monitors do not have the touchscreen capability.
Precautions
Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.

1-2 Elo Entuitive Touchmonitor User Guide
About the Product
Your LCD Desktop Touchmonitor is a 12.1” SVGA TFTcolor displaywiththe
following features:
• High contrast color TFT LCD display support resolution up to SVGA
800x600. Compatible with IBM VGA and VESA.
• Power management system conforms to VESA DPMS standard.
• Universal power adapter.
• Supports DDC1/2B for Plug & Play compatibility.
• Advanced OSD control for picture quality adjustment.
•VESA lat panel monitor physical mounting inerface(75mm)
• Optional touch screen function.
For full Product Specifications refer to Appendix C.

2-3
CHAPTER
2
C HAPTER 2 I NSTALLATION AND S ETUP
This chapter discusses how to install your LCD touchmonitor and how to install
Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 9 items are present and in good condition:
Power cable US/Canada
VGA cable
Brick power supply European power cable
Serial cable
CD and Quick Install
Guide
OSD Remote

2-4 Elo Entuitive Touchmonitor User Guide
Product Overview
Main Unit
Rear View

2-5
Touch Interface Connection
N OTE : Before connecting the cables to your touchmonitor and PC, be sure that the computer
and touchmonitor are turned off.
1Connect one end of the power adapter to the monitor and the other end to
the connector of the power cord.
2Connect one end of the video cable to the rear side of computer and the other
to the LCD monitor. Tighten by turning the two thumb screws clockwise to
ensure proper grounding.
3Connect one end of the touchscreen (RS232) cable to the rear side of
computer and the other to the LCD monitor. Tighten by turning the two
thumb screws clockwise to ensure proper grounding. (optional module)
4Press the power button on rear panel to turn the monitor power on.

2-6 Elo Entuitive Touchmonitor User Guide
Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to
work with your computer. Drivers are located on the enclosed CD-ROM for the
following operating systems:
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
Additional drivers and driver information for other operating systems (including
MS DOS, Windows 3.x, OS/2, Macintosh and Linux) are available on the Elo
TouchSystems web site at www.elotouch.com.
Your Elo touchmonitor is plug-and-play compliant. Information on the video
capabilities of your touchmonitor is sent to your video display adapter when
Windows starts. If Windows detects your touchmonitor, follow the instructions
on the screen to install a generic plug-and-play monitor.
Refer to the appropriate following section for driver installation instructions.

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Installing the Serial Touch Driver
Installing the Serial Touch Driver for Windows XP, 2000, Me,
95/98 and NT 4.0
N OTE : For Windows 2000 and NT 4.0 you must have administrator access rights to install the
driver.
1Insert the Elo CD-ROM in your computer’s CD-ROM drive.
2If the AutoStart feature for your CD-ROM drive is active, the system
automatically detects the CD and starts the setup program.
3Follow the directions on the screen to complete the driver setup for your
version of Windows.
4If the AutoStart feature is not active:
5Click Start > Run.
6Click the Browse button to locate the EloCd.exe program on the CD-ROM.
7Click Open, then OK to run EloCd.exe.
8Follow the directions on the screen to complete the driver setup for your
version of Windows.

2-8 Elo Entuitive Touchmonitor User Guide
Installing the Serial Touch Driver for MS-DOS and
Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse
if you wish to continue using your mouse along with your touchmonitor in
DOS.
To install Windows 3.xand MS-DOS from Windows 95/98, follow the
directions below:
1Insert the Elo CD-ROM in your computer’s CD-ROM drive.
2From DOS, type d:\EloDos_W31 to change to the correct directory on the
CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
3Type install and press Enter to start the installation.
4Align the touchscreen.
You must have already completed Steps 1 and 2 before proceeding. Refer to
Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for
additional installation information.
To run the INSTALL program:
1Type INSTALL at the DOS prompt in the directory containing the driver
install files.
2INSTALL asks you to select the software to install. Then choose
d:\EloDos_W31 from the displayed list.
3INSTALL also asks you for the paths to use during installation, or you may
use its defaults. INSTALL creates directories as necessary, and warns you if
they exist.
If you are updating your software, you may wish to specify the paths containing
the earlier versions, and overwrite the obsolete files. All executable programs
are upward compatible. For a list of differences from each previous version of
the drivers, be sure to select "Differences from Previous Versions" during the
installation process.
INSTALL updates your AUTOEXEC.BAT file with the drivers you select.
INSTALL makes a copy of your original AUTOEXEC.BAT file, called
AUTOEXEC.OLD. If you already have Elo driver commands in your
AUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory
you specified. GO loads the touchscreen driver, runs the calibration program
ELOCALIB, and gives you some final instructions.
If you are using Windows 3.1, you will also calibrate the touchscreen within
Windows 3.1 with the Touchscreen Control Panel.

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CHAPTER
3
C HAPTER 3 O PERATION
About Touchmonitor Adjustments
Your touchmonitor will unlikely require adjustment. Variations in video output
and application may require adjustments to your touchmonitor to optimize the
quality of the display.
For best performance, your touchmonitor should be operating in native
resolution, that is 800x600 at 60-75 Hz. Use the Display control panel in
Windows to choose 800x600 resolution.
Operating in other resolutions will degrade video performance. For further
information, please refer to Appendix A.
All adjustments you make to the controls are automatically memorized. This
feature saves you from having to reset your choices every time you unplug or
power your touchmonitor off and on. If there is a power failure your
touchmonitor settings will not default to the factory specifications.

3-10 Elo Entuitive Touchmonitor User Guide
Control Function
1Power Switch Turns the display system power on or off.
2UP DisplaystheOSDmenuson thescreen and usedto
select (“Up” direction) the OSD control options on
the screen.
3Down Displays the OSD menus on the screen and used to
select (“Down” direction) the OSD control options
on the screen.
4
+Adjuststheincreasingvalueoftheselected OSD
control option.
5−Adjuststhe decreasing value of the selected
OSDcontroloption.
−
−

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1Power Connector Connect the power adapter.
2Video Connector This can be connected with the D-sub 15 pin signal
connector.
3Touchscreen connector This is for connecting the touch panel RS232
connector. (optional)
2 3
CONNECTIONS ON UNDERSIDE
4
1
4OSD Remote connector Connect the remote function key.

3-12 Elo Entuitive Touchmonitor User Guide
Controls and Adjustment
OSD Menu Functions
To Display and Select the OSD Functions:
1Press once to display the OSD function main menu.
2Press a second time to select the different OSD control option.
To Adjust the Va lue of the Control Option:
1Pressing + / - button changes the value of the selected OSD control option.
After adjusting the values, the monitor will automatically save the changes
when user selected Save Exit.
N OTE : The OSD screen will disappear if no input activities are detected for 10 seconds.
UP
DOWN
DOWN UP
DOWN UP
DOWN UP

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OSD Control Options
Brightness
• Adjust the brightness using +and −buttons.
Contrast
• Adjust the contrast using +and −buttons
OSD Menu
Color
• Adjust the value of color gain (RED, GREEN, or BLUE) using + and - buttons.
Auto Tune
•Press+buttons to make LCD monitor adjust the related parameters
automatically for optimal display status.

Frequency
This item is used to decrease the vertical interference.
1Select one display pattern from your computer.
2Use +and −buttons on the LCD monitor to decrease the vertical interference
to get the optimal display.
Phase
This item is used to decrease the horizontal interference.
1Select one display pattern from your computer.
2Use +and −buttons on the LCD monitor to decrease the horizontal
interference to get the optimal display.
Track
Adjust the track using + and −buttons.
Text/GRP
Select “Text” or “GRP” display in special mode.
Qualtity (included Frequency, Phase, Track and Text/GRP)
3-14 Elo Entuitive Touchmonitor User Guide
OSD Menu

Language (included ENGLISH, CHINESE, JAPANESE)
• Press + and - buttons to select English, Chinese and Japanese)
Horizontal
• Pressing +moves the display image to the right; Pressing −moves the display
image to the left.
Vertical
• Pressing +moves the display image upward; Pressing −moves the display
image downward.
OSD Menu OSD Menu
Position (included Horizontal and Vertical)
Recall
• Press + or - buttons to recall values.
Save Exit
• Pressing + or – buttons to save adjusting values and exit OSD menu.
Cancel Exit
• Pressing + or – buttons to cancel adjusting values and exit OSD menu.
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