Elo TouchSystems Entuitive 1847L Series User manual

Elo Entuitive Touchmonitor
User Guide
For 18.1" LCD Modular Kiosk Touchmonitors
1847L Series
Revision A

Elo Entuitive Touchmonitor
User Guide
18.1"LCD Modular Kiosk Touchmonitor
1847L Series
Revision A
P/N 008566
Elo TouchSystems, Inc.
1-800-ELOTOUCH
www.elotouch.com

iii
Copyright © 2003 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, iTouch,SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystem s Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

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v
Table of Contents
Chapter 1
Introduction 1
Precautions . . . . . . . . . . . . . . . . . . . . 1
About the Product . . . . . . . . . . . . . . . . . 1
Chapter 2
Installation and Setup 3
Unpacking Your Touchmonitor. . . . . . . . . . . 3
Product Overview . . . . . . . . . . . . . . . . . 4
. . . . . . . . . . . . . . . . . . 4
. . . . . . . . . . . . . . . . . . 4
. . . . . . . . . . . . . . . . . . 5
. . . . . . . . . . 6
Touch Interference Connection . . . . . . . . . 11
STEP 1-Connecting the Video Cable . . . . 12
STEP 2-Connecting the Serial or USB
Touchscreen cable . . . . . . . . . . . . . 13
STEP 3-Connecting the OSD Remote
Cable . . . . . . . . . . . . . . . . . . . . . 14
Chapter 3
Operation 23
About Touchmonitor Adjustments . . . . . . . . 23
Using the On-Screen Display (OSD) Menus . . 23
Remote OSD Buttons . . . . . . . . . . . . . 24
OSD Menu Function . . . . . . . . . . . . . . 25
Chapter 4
Trouble shooting 27
Solutions to Common Problems . . . . . . . . 27
Appendix A
Native Resolution 29
Appendix B
Touchmonitor Safety 31
Care and Handling of your Touchmonitor . . . . 32
Appendix C
Technical Specifications 33
Compatible Video Modes . . . . . . . . . . . . 33
Touchmonitor Specifications . . . . . . . . . . 34
18" LCD Touchmonitor (ET 18X7L-XXWB-X)
Dimensions . . . . . . . . . . . . . . . . . . 38
Regulatory Information 39
Warranty 43
Index 45
STEP 4-Connecting the Power Cable
. . . . . 15
Optimizing the LCD Display . . . . . . . . . . . . . 16
VESA Mount on Your Touchmonitor . . . . . . . . 16
VESA Mounting Interface 17
Installing the Drive Software . . . . . . . . . . . . 18
Installing the Serial Touch Driver. . . . . . . 19
Installing the Serial Touch Driver for Windows
XP, 2000, Me, 95/98 and NT 4.0 . . . . . 19
Installing the Serial Touch Driver for MS-DOS
and Windows 3.1 . . . . . . . . . . . . . 20
Installing the USB Touch Driver . . . . . . . 21
Installing the USB Touch Driver for Windows
XP, 2000, Me and 98 . . . . . . . . . . . 21
. . . . . . . . . . . . . . . . . . 5
Panel Cut Out . . . . . . . . . . . . . . . . . 6
1847L Option 1
1847L Option 2
1847L Option 3
1867L Option 1
1867L Option 2
. . . . . . . . . . . . . . . .6
. . . . . . . . . . . . . . . 8
. . . . . . . . . . . . . . . 9
. . . . . . . . . . . . . . .10
. . . . . . . . . . . . . . . 7
. . . . . . . . . .
Main Unit
Rear View
Side View
Top View
Attaching the L-Brackets
.
.
.
.
.

1-1
CHAPTER
1
C HAPTER 1 I NTRODUCTION
Congratulations on your purchase of an Elo TouchSystems Entuitive
touchmonitor. Your new touchmonitor combines the reliable performance of
Elo’s touch technology with the latest advances in LCD display design. This
combination of features creates a natural flow of information between a user
and your touchmonitor.
Precautions
Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.
About the Product
Your LCD Kiosk Touchmonitor is a 18.1” SXGA TFT color display with the
following features:
• Direct analog RGB orDigitalRGB input
• 18.1” diagonal screen size
• 16.7 million displayable colors
• 1280 x 1024 resolution
• SXGA/XGA/SVGA/VGA/VESA/Mac compatible
• 30kHz~80kHz horizontal scan
• 56~75Hz refresh rate

1-2 Elo Entuitive Touchmonitor User Guide
• Auto adjustment capability
• High quality full screen re-scaling
• Multilingual OSD menus in six languages: English, French, German,
Spanish, Italian and Japanese
• Serial or USB touch interface (USB requires Windows 98, 2000, Me and
XP.)
• Patented touch technology of Elo TouchSystems
• Power saving mode
• Cable management device
• VESA flat panel monitor physical mounting interface (Both of 75 & 100mm)
• Remote OSD and Power button lockouts
• Cable stain reliefs for all cables
For full Product Specifications refer to Appendix C.

2-3
CHAPTER
2
C HAPTER 2 I NSTALLATION AND S ETUP
This chapter discusses how to install your LCD touchmonitor and how to install
Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 10 items are present and in good condition:
LCD Display
European monitor
power cable
Monitor power cable
(US/Canada)
Serial touchscreen cable
Video cable
Adapter
USB Cable
OR
User Guide-on CD,
Quick Install Guide and software CD
CD
Software
Quick Install Guide
OSD Remote DVI-D Video cable

Product Overview
Main Unit
1847L with optional bezel for front mounting 1847L Rear-Mount
Rear View
1847L with front mount 1847L
Bottom View (1847L shown)
2-4 Elo Entuitive Touchmonitor User Guide

Attaching the L-Brackets
Depending on your mounting scheme, use the L-brackets or the VESA 75/100mm
standard holes located on the back of the kiosk monitor or the 5.5 diameter holes
(only on rear mount). See page 15 for VESA mounting information.
N OTE : You will need a screwdriver to attach the L-brackets.
Your kiosk touchmonitor comes with a mounting bracket (C-bracket) attached
at the back. Included are two L-brackets (and four screws) that attach to both
ends of the C-bracket for additional mounting options.
To attach the L-brackets:
1Lay the monitor face down.
2Place the long end of the L-bracket against the end of the mounting
C-bracket. Line up the two holes of the L-bracket with the two holes of the
C-bracket. See the illustration below.
3Place two screws in the holes and with the screwdriver, screw them in to
secure the bracket.
4Repeat steps 2 and 3 to attach the other L-bracket to the other side of the
mounting bracket.
C bracket
L bracket
2-5

TOP
TOP
1847L Option 1
Panel Cut Outs
2-6 Elo Entuitive Touchmonitor User Guide

TOP
1847L Option 2
2-7

1847L Option 3
TOP
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TOP
1847L with 819602-000 Option 1
2-9

To p
1847L with 819602-000 Option 2
2-10 Elo Entuitive Touchmonitor User Guide

Touch Interface Connection
Your touchmonitor comes with one of the following touchscreen connector
cables: Serial (RS-232) cable or USB cable. (For Windows 98, 2000, Me and
XP systems only.)
To set up this display, please refer to the following figures and procedures:
Serial or USB Connection
The following illustrations guide you step by step in connecting your
touchmonitor using a serial or USB cable connection
CAUTION Before connecting the cables to your touchmonitor and PC, be sure that the computer
and the touchmonitor are turned off.
European monitor
power cable
Monitor
power cable
(US/Canada)
Serial touchscreen
cable
Video cable
Adapter
USB Cable
or
2-11
DVI-D Video Cable
POWER
SWITCH
POWER FEMALE DVI-D
VIDEO CONNECTOR
FEMALE 15-PIN
VIDEO CONNECTOR
FEMALE 9-PIN SERIAL
TOUCHSCREEN CONNECTOR
USB CONNECTOR
CONNECTIONS ON UNDERSIDE
OSD
REMOTE
SPEAKER

STEP 1-Connecting the Video Cable
or 24-pin DVI-D cable
•Connect the 15-pin video cable (the ferrite bead end)
to the video port on your PC.
•Connect the other end of the video cable to the video connector on your
touchmonitor.
•Secure the cable to your touchmonitor and PC by turning the screws on the
connector clockwise.
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VIDEO CABLE
VIDEO PORT
CONNECTIONS ON UNDERSIDE
FEMALE 15-PIN
VIDEO CONNECTOR
FEMALE DVI-D
VIDEO CONNECTOR

STEP 2-Connecting the Serial or USB Touchscreen Cable
•Connect the female end of the serial (RS-232) cable to the serial port on your
•Connect the male end of the cable to the serial touchscreen connector on your
•Secure the cable to your touchmonitor and PC by turning the screws on the
connector.
PC, or connect the USB touchscreen cable to the USB touchscreen connector
on the back of your touchmonitor.
touchmonitor, or connect the other end of the USB touchscreen cable to your
PC.
2-13
SERIAL TOUCHSCREEN CABLE
FEMALE 9-PIN SERIAL
TOUCHSCREEN CONNECTOR
CONNECTORS ON THE UNDERSIDE
USB CONNECTOR

STEP 3-Connecting the OSD Remote Cable
Connect the 6-pin Remote OSD DIN cable to the black Remote OSD port
•of the monitor.
2-14 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e
OSD Remote
CONNECTIONS ON UNDERSIDE

STEP 4-Connecting the Power Cable
Depending on where you live, you will use either the European or US/Canadian
power cable.
•Connect the female end of the power cable to the
•
N OTE : To protect your equipment against risk of damage from electrical surges in the power
line, plug the touchmonitor’s power cord into a surge protector, and then connect the
surge protector to a grounded AC electrical outlet.
Brick power supply.
Connect the Brick power cable into the power port on the touchmonitor.
•
Route the cable through the cable management channel.
2-15
POWER CABLE
POWER
CONNECTIONS ON UNDERSIDE