Elo TouchSystems ET1502LM User manual

USER MANUAL
Elo Touch Solutions
USER MANUAL, ET1502LM
UM600536 Rev C

User Manual ET1502LM
2
Copyright © 2022 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or
by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates (collectively “Elo”) make no representations or warranties
with respect to the contents herein, and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to revise
this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.
Trademark Acknowledgments
Elo, Elo (logo), Elo Touch, EloTouch Solutions and TouchPro are trademarks of Elo and its Affiliates. Windows is a trademark of Microsoft Corporation.

User Manual ET1502LM
3
Table of Contents
Section 1: Introduction ............................................................................................................................................................................................................................... 4
Section 2: Installation................................................................................................................................................................................................................................. 5
Section 3: Mounting ................................................................................................................................................................................................................................. 10
Section 4: Operation ................................................................................................................................................................................................................................ 12
Section 5: Technical Support................................................................................................................................................................................................................... 18
Section 6: Safety & Maintenance............................................................................................................................................................................................................. 20
Section 7: Regulatory Information............................................................................................................................................................................................................ 21
Section 8: Warranty Information............................................................................................................................................................................................................... 30

User Manual ET1502LM
4
Section 1: Introduction
Product Description
Your new touch monitor combines the latest developments in touch technology and display design with reliability for use in high-traffic environments.
This touch monitor incorporates a 24-bit color, active matrix thin-film-transistor LCD panel to provide high-quality display performance. Supports full HD
1920 x 1080. Its LED backlight significantly reduces power consumption and eliminates the need for mercury (compared to CCFL-backlit panels). Other
features that enhance this LCD monitor’s performance are USB Type-C (touch and video), Plug & Play compatibility, remote on-screen display (OSD)
controls and flexible mounting options.
Part Number
Part Description
Touch Technology
Surface Treatment
Touch Interface
Color
E542617
ET1502LM-2UWA-1-BL-G
PCAP
Anti-glare
USB
Black
E542808
ET1502LM-2UWA-1-WH-G
PCAP
Anti-glare
USB
White
E967064
ET1502LM-2UWA-1-BL-NS-G
PCAP
Anti-glare
USB
Black
E967255
ET1502LM-2UWA-1-WH-NS-G
PCAP
Anti-glare
USB
White
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to maximize the life of your unit and prevent risks to user safety.
See the Safety & Maintenance Section for more information.
This manual contains information that is important for the proper setup and maintenance of the unit. Before setting up and powering on your new touch
monitor, read through this manual, especially the Installation, Mounting, and Operation Sections.

User Manual ET1502LM
5
Section 2: Installation
Unpacking the Touch Monitor
Open the carton and verify that the following items are present:
• Touch monitor
• Quick Install Guide
• HDMI cable
• Touch USB Cable (USB Type-A to Type-C)
• Power brick (Elo P/N: E128201)
• Europe power cord
• North America power cord
• EEI Label
• 2 x cable clamps, 2 x tie wraps, 3 x screws (M3x8mm) for cable clamps, 2 x screws (M3x10mm) for cable doors

User Manual ET1502LM
6
Stand version
The stand of the touchmonitor can be converted between two positions: the low profile “hostess” position and the high profile “upright” position.
The touchmonitor ships in the low profile “hostess” position.
.
Low profile (“hostess”) position
To convert the stand into the high profile “upright” position, secure the thumbscrews into the high or “H” screw-holes in the bottom of the base.
Upright position
To convert the stand into the low profile “hostess” position, secure the thumbscrews into the low or “L” screw-holes in the bottom of the base.

User Manual ET1502LM
7
Connector Panel
Note: Cable tie-down points can be used to tie down the cables with tie wraps. Simply loop the tie wraps through the cable tie-down points and around the
cable to secure cable connections.

User Manual ET1502LM
8
Touch Monitor Connections
Video Source with HDMI and Touch source with USB Type-C:
1. Connect one end of the HDMI to the monitor’s HDMI input connector and the other end to yourHDMI video source.
2. Connect the USB touch cable (USB Type-A to Type-C) between the monitor’s USB Type-C connector and your PC’s USB Type-A port. This cable only supports
USB2.0.
3. Connect the audio cable between the monitor’s Audio line-in and your audio source (you can also use built-in audio via your HDMI cable).
4. Connect the power adapter’s input connector to the power source. Connect the power adapter’s DC output connector to the monitor’s input power jack.
5. The touch monitor ships in an OFF state. Press the power button to turn it on.
Video Source with VGA and Touch source with USB Type-C:
1. Connect one end of the VGA-DB15-to-MICRO cable (sold separately Elo P/N: E710549) to the monitor’s VGA input connector and the other end to
yourVGA video source (tighten the video cable’s screws on the VGA connector for best performance).
2. Connect the USB touch cable (USB Type-A to Type-C) between the monitor’s USB Type-C connector and your PC’s USB Type-A port. This cable only supports
USB2.0.
3. Connect the audio cable between the monitor’s Audio line-in and your audio source.
4. Connect the power adapter’s input connector to the power source. Connect the power adapter’s DC output connector to the monitor’s input power jack.
5. The touch monitor ships in an OFF state. Press the power button to turn it on.
Video & Touch Source with USB Type-C:
1. Connect the USB Type-C to Type-C cable (sold separately Elo P/N: E710364) between the monitor’s USB Type-C connector and your PC’s USB Type-C port.
2. Connect the power adapter’s input connector to the power source. Connect the power adapter’s DC output connector to the monitor’s input power jack.
3. The touch monitor ships in an OFF state. Press the power button to turn it on.
Note:
1. USB Type-C pinout diagram shown on Monitor Specifications.
2. Suggest using Elo USB Type-C to Type-C (Elo P/N: E710364) cable to prevent any compatibility issues.
3. USB Type-C does not provide power but for video or touch function only.

User Manual ET1502LM
9
Installing Touch Technology Software Drivers
No additional drivers are required for your projected-capacitive touch monitor with Windows 7, Windows 10 and most versions of Mac OS X, Android or
Linux as it will use the built-in HID drivers in the Operating System. If the monitor is used with the Windows XP operating system, follow the steps below
to install the Windows XP touch driver.
To download the latest touch drivers:
1. Visit www.elotouch.com/Support/Downloads/Driver/DriverDownload/Default.aspx
2. Select the “Touch Drivers” from “Product Category” dropdown menu.
3. Select the operating system from “Operating System” dropdown menu.
4. Click on the driver version required for your touchscreen display.

User Manual ET1502LM
10
Section 3: Mounting
Rear VESA Mount
A four-hole 75x75mm and 100x100mm mounting pattern for M4 screws x 4, length 10mm is provided for fixing on the rear of the monitor.
Remove the stand using a Phillips screwdriver to access this mounting interface. The VESA FDMI-compliant counting is coded: VESA MIS-D,
75, C and VESA MIS-D, 100, C.