Elo TouchSystems 1937L User manual

Touchmonitor User Guide
1937L 19” LCD Rear-Mount Touchmonitor

EloTouch Solutions
19” LCD REAR-MOUNT
Touchmonitor
User Guide
Revision E
E508220
Elo
T ouch Solutions
1-800-ELOTOUCH
www.elotouch.com

Copyright © 2012 ELOTouchSolutions.
All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language,in any form or by any means,
including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise
without prior written permission of ELOTouchSolutions.
Disclaimer
The informationin this document is subject to change without notice. ELOTouchSolutions
and its Afffiliates makes no representations or warranties with respect to the contents
herein, and specificallydisclaims any implied warranties of merchantability or fitness
for a particular purpose. ELOTouchSolutionsreserves the right to revise this publication
and to make changes from time to time in the content hereof without obligation of ELO
TouchSolutionsto notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, Elo (logo), and IntelliTouch, are trademarks of the ELOTouchSolutions.
Windows is a trademark of the Microsoft group of companies. Other product names mentioned
herein may be trademarks or registered trademarks of their respective companies. ELOTouch
Solutions claims no interest in trademarks other than its own.

Table of Contents
Chapter 1
Introduction 1
Product Description 1
Precautions.................................................................1
Chapter 2
Installation and Setup 2
UnpackingYour Touchmonitor ....................................2
Interface Connection .................................................3
Power Requirements..................................................3
Product Overview.......................................................4
Main Unit ..............................................................4
Rear View.............................................................4
Installing the Driver Software......................................5
Installing the Serial Touch Driver (not
applicable to
Acoustic Pulse Recognition and IntelliTouch Plus
monitor) ................................................................14
Installing the SerialTouch Driver for Windows
7, Windows Vista, Windows XP, Windows 2000,
Me, 98/95 and NT 4.0 .....................................14
Installing the SerialTouch Driver for
Windows 3.1 and MS-DOS ............................15
Installing the USB Touch Driver............................16
Installing the USB Touch Driver for Windows 7,
Windows Vista, Windows XP, Windows 2000, Me,
98/95 and NT 4.0 .....................................16
Chapter 3
Operation 9
About Touchmonitor Adjustments...............................9
Rear Panel Controls.............................................10
Remote OSD Buttons(option) ..............................10
Controls and Adjustment............................................11
On Screen Display (OSD) Menu Functions..........11
On Screen Display (OSD) Control Options ..........12
Preset Modes .......................................................13
Power ...................................................................14
IntelliTouch Plus Touch Technology............................15
Gesture Support.........................................................16
Chapter 4
Troubleshooting 17
Solutions to Common Problems.................................17
Appendix A
Native Resolution .......................................................18
Appendix B
Touchmonitor Safety...................................................20
Care and Handling ofYour Touchmonitor ...................21
Appendix C
Touchmonitor Specifications.......................................22
19" LCD Touchmonitor (1937L) Dimensions.........23
Regulatory Information 25
Warranty 28

1-1
C H A P T E
R
1
I
NTRODUCTION
Product Description
Your new touchmonitorcombines the reliable performanceof touch technology with the latest
advances in (LCD) display design. This combination of features creates a natural flowof
information between a user and your touchmonitor.
This LCD monitor incorporates a 19” color active matrix thin-film-transistor(TFT) to provide
superior display performance. A maximum resolution of SXGA 1280 x 1024 is ideal for
displaying graphics and images. Other outstanding features that enhance this LCD monitor’s
performance are Plug & Play compatibility, and On Screen Display (OSD) controls.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit. SeeAppendix B for more information on touchmonitor safety.

3-2
C H A P T E
R
2
INSTALLATIONAND
S
ETUP
This chapter discusses how to install your LCD touchmonitor and how to install the driver
software.
Unpacking Your Touchmonitor
Check that the following6 items are present and in good condition:
LCD monitor Video cable USB cable
Elo QuickStart
CD
Software
Serial cable CD + Quick Install Guide
(Exclude APR & IntelliTouch Plus model)
Brackets

3-3
Interface Connection
NOTE: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are
turned off.
1 3 2 2
5 1 3 2
5
Adapter Video Cable Serial Cable USB Cable OSD Remote Control
Key
(option)
Adapter Video Cable USB Cable OSD Remote Control Key
(option)
1. Connect one end of the power adapter to the monitor and the other end to the connector of
the power cord.
2. Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB
cable (but not both) to the rear side of the computer and the other end to the LCD monitor.
Tighten by turning the two thumb screws clockwise to ensure proper grounding (USB cable
does not have thumb screws).
3. Connect one end of the video cable to the rear side of computer and the other to the LCD
monitor. Tighten by turning the two thumb screws clockwise to ensure proper grounding.
4. Press the power button on the rear panel to turn the monitor power on.
5. Connect one end of OSD remote control key(option) to the monitor.
Power Requirements
NOTE: This monitor operates at 12V 4A
DC Input:
Plug shape: Tuning Fork Type
Plug polarity: (+) ) (-)
Outside dimension: Ø 5.5 ± Ø.1
Inside dimension: Ø 2.1 ± Ø.1

3-4
Product Overview
Main Unit
Rear View

3-5
Installing the Driver Software
ELOTouchSolutionsprovides driver software that allows your touchmonitor to work with your
computer. Drivers are located on the enclosed CD-ROM for the following operating systems:
• Windows 7
• Windows Vista
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
• Windows 3.1
• MS-DOS
Additional drivers and driver information for other operating systems are available on the ELO
TouchSolutions web site at www.elotouch.com.
The ELO touchmonitor is plug-and-play compliant. Information on the video capabilities of
your touchmonitor is sent to your video display adapter when Windows starts. If Windows
detects your touchmonitor, follow the instructions on the screen to install a generic plug-and-
play monitor.
Refer to the following appropriate section for driver installation instructions.
Depending upon whether you connected the serial communicationcable or the USB
communicationcable, only the serial driveror the USB drivershould be installed.

3-6
Installing the Serial Touch Driver (not applicable to Acoustic
Pulse Recognition and IntelliTouch Plus monitor)
Installing the Serial Touch Driver for Windows 7, Windows Vista,
Windows XP, Windows 2000, ME, 98/95 and NT4.0.
NOTE: For Windows 2000 and NT4.0 you must have administrator access rights to install the driver.
Make sure the serial connector (RS232) is plugged into the monitor and an open com port on the PC.
1 Insert the ELO CD-ROM in your computer's CD-ROM drive.
2 If theAutoStart feature for your CD-ROM drive is active, the system automatically detects
the CD and starts the setup program.
3 Follow the directions on the screen to complete the driver setup for your version of
Windows.
4 If theAutoStart feature is not active:
5 Click Start > Run.
6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
7 Click Open, then OK to run EloCd.exe.
8 Follow the directions on the screen to complete the driver setup for your version of
Windows.