Elo TouchSystems 1940L User manual

User Manual
Elo TouchSystems 1940L Touchmonitor
User Manual – 1940L
SW601787 Rev A - Page 1 of 26

User Manual – 1940L
SW601787 Rev A - Page 2 of 26
Copyright © 2012 Tyco Electronics Corporation, TE Connectivity Ltd. Company.
All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission
of Tyco Electronics.
Disclaimer
The information in this document is subject to change without notice. Tyco Electronics Corporation and
its Affiliates in the TE Touch Solutions business unit in the TE Connectivity Ltd. family of companies
(collectively "TE") makes no representations or warranties with respect to the contents herein, and
specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. TE
reserves the right to revise this publication and to make changes from time to time in the content
hereof without obligation of TE to notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, Elo (logo), Elo TouchSystems, IntelliTouch, TE Connectivity and TE (logo) are trademarks
of the TE Connectivity Ltd. family of companies. Windows is a trademark of the Microsoft group of
companies. Other product names mentioned herein may be trademarks or registered trademarks of
their respective companies. Tyco Electronics claims no interest in trademarks other than its own.

User Manual – 1940L
SW601787 Rev A - Page 3 of 26
Table of Contents
Chapter 1 - Introduction ........................................................................... 4
Chapter 2 – Installation............................................................................. 5
Chapter 3 – Mounting................................................................................ 11
Chapter 4 – Operation............................................................................... 14
Chapter 5 – Technical Support............................................................... 20
Chapter 6 – Safety & Maintenance........................................................ 21
Chapter 7 – Regulatory Information..................................................... 22
Chapter 8 – Warranty Information......................................................... 25

User Manual – 1940L
SW601787 Rev A - Page 4 of 26
Chapter 1 - Introduction
Product Description
Your new touchmonitor combines Elo TouchSystems reliable product performance with the
latest developments in touch technology and display design. This combination of features
creates a natural flow of information between a user and the touchmonitor.
This widescreen touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor LCD
panel to provide high quality display performance. Its HD resolution of 1366x768 is suitable for
displaying graphics and images. Its LED backlight significantly reduces power consumption and
eliminates mercury (compared to CCFL-backlit panels). Other features that enhance this LCD
monitor’s performance are Plug & Play compatibility and on-screen display (OSD) controls.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to
maximize the life of your unit and prevent risks to user safety. See the Safety & Maintenance
chapter for more information.
This manual contains information that is important for the proper setup and maintenance of the
unit. Before setting up and powering on your new touchmonitor, read through this manual,
especially the Installation, Mounting, and Operation chapters.

Chapter 2 –Installation
Unpacking the Touchmonitor
Open the carton and verify the following items are present:
Touchmonitor with protective sheet for its face
Elo TouchTools CD & User Manuals CD
Quick Install Guide
Japanese language regulatory information pamphlet
DVI cable (depending on model purchased)
VGA cable
USB cable
REMOTE OSD controller
Connector Panel & Interfaces
Touchmonitor Connections
1. Connect the DVI or VGAvideo cables between the monitor’s DVI/VGA input connectors and your
DVI/VGA video source respectively. Tighten the video cable’s screws with the best performance.
2. Connect the USB touch cable between the monitor’s USB connector & your PC’s USB port.
3. Connect a 12VDC power supply to the monitor’s input power jack.
4. The touchmonitor ships in an ON state, video should be displayed on your monitor already.
User Manual – 1940L
SW601787 Rev A - Page 5 of 26

Installing the Touch Technology Software Drivers
Some software installation is required for your touchmonitor to work with your computer.
The drivers for the Windows 7, XP, Vista, WePOS, and 32-bit Server 2003 and 2008 operating
systems are provided with your touchmonitor on a CD.
Visit the Elo TouchSystems website www.elotouch.com for:
The most up-to-date touch driver versions
Additional touch driver information
Detailed touch driver installation guides
Touch drivers for other operating systems
Insert the Elo TouchTools CD into your computer’s CD-ROM drive. The CD should
automatically run the Elo TouchTools application. Select “Install Driver for This computer”:
User Manual – 1940L
SW601787 Rev A - Page 6 of 26

For Windows XP, Vista, Server 2003, Server 2008, and WEPOS installations, install the “USB
Touchscreen Drivers” when prompted:
For Windows 7 installations, check the “Install driver” box under “Elo USB Interfaces – Other Touchscreens”
After accepting the end-user license agreement, the drivers will finish installing.
Reboot your computer after the install is complete.
User Manual – 1940L
SW601787 Rev A - Page 7 of 26

Installing the Touch Driver-IntelliTouch Plus Touchscreen
Technology
*Multi-touch Support
*USB
*Single monitor *Windows 7
ONLY
Follow the directions on the screen to complete the driver setup
for your Windows 7 system.
1. Insert the Elo CD-ROM in your computer’s CD-ROM
drive.
2. EloSetup
launches.
3. Click “Install Driver for This
Computer.”
4. Click “Install drivers for all other Elo USB
interfaces.”
5. Click the “Install”
button.
User Manual – 1940L
SW601787 Rev A - Page 8 of 26

6. Review and accept the license
agreement.
User Manual – 1940L
SW601787 Rev A - Page 9 of 26

7. The touch driver setup is complete.
User Manual – 1940L
SW601787 Rev A - Page 10 of 26