Elo TouchSystems TouchSystems 0700L User manual

User Manual –0700L
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User Manual
Touchmonitor 0700L

User Manual –0700L
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Copyright © 2018 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language, in any form or by any means,
including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without
prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and
itsAffiliates (collectively "Elo") makes no representations or warranties with respect to the contents
herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular
purpose. Elo reserves the right to revise this publication and to make changes from time to time in
the content hereof without obligation of Elo to notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, CarrollTouch, Elo, Elo (logo), Elo Touch, Elo Touch Solutions, IntelliTouch, iTouch,
SecureTouch, TouchTools and VuPoint are trademarks of Elo and its Affiliates. Windows is a
trademark of Microsoft Corporation.

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Table of Contents
Chapter 1 - Introduction ........................................................................... 4
Chapter 2 –Installation............................................................................. 5
Chapter 3 –Mounting................................................................................ 8
Chapter 4 –Operation............................................................................... 9
Chapter 5 –Technical Support............................................................... 10
Chapter 6 –Safety & Maintenance........................................................ 11
Chapter 7 –Regulatory Information..................................................... 12
Chapter 8 –Warranty Information......................................................... 15

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Chapter 1 - Introduction
Product Description
Your new touchmonitor combines Elo Touch Solutions’ reliable performance with the latest
developments in touch technology and display design. This combination of features creates
a natural flow of information between a user and the touchmonitor.
This touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor LCD panel to
provide high quality display performance. Its WVGAresolution of 800x480 is suitable for
displaying graphics and images. Its LED backlight significantly reduces power consumption
and eliminates mercury (compared to CCFL-backlit panels). Other features that enhance
this LCD monitor’s performance are power/video/touch over one USB cable, an optional
magnetic strip reader (MSR), and an optional webcam.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to
maximize the life of your unit and prevent risks to user safety. See the Safety & Maintenance
chapter for more information.
This manual contains information that is important for the proper setup and maintenance of
the unit. Before setting up and powering on your new touchmonitor, read through this
manual, especially the Installation, Mounting, and Operation chapters.

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Chapter 2 –Installation
Unpacking the Touchmonitor
Open the carton and verify the following items are present:
•Touchmonitor with protective sheet for its face
•User Manuals CD
•Quick Install Guide
•Japanese language regulatory information pamphlet
•USB Y-cable (Black: Power and USB signal, Red: additional Power)
Minimum Computer Hardware Requirements
•2.0GHz Dual Core CPU
•512MB of RAM. More if other applications are to run at the same time.
•2 USB 2.0 port
•30MB of free disk space
•CD-ROM drive or network access for software downloads
Connector Panel & Interfaces
Mini USB
.

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Touchmonitor Connections
1. Connect the USB cable between the monitor’s Mini USB connector & your PC’s USB port.
It is recommended that you plug in both USB to your PC, in the order of red USB then black
USB.
2. The touchmonitor ships in an ON state, video should be displayed on your monitor
already.
Installing the DisplayLink Software Drivers
The DisplayLink technology enables video-over-USB. It allows your monitor to use one USB
cable for power, video and touch.
The drivers for the Windows 7, XP 32-bit (SP2, SP3), Vista 32-bit (SP1), and Vista 64-bit (SP1)
operating systems are available on the Elo Touch Solutions website.

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Installing the Touch Technology Software Drivers
Some software installation is required for your touchmonitor to work with your computer.
The drivers for the Windows 7, XP, Vista, WePOS, and 32-bit Server 2003 and 2008
operating systems are available on the Elo Touch Solutions website.
Visit the www.elotouch.com for:
•The most up-to-date touch driver versions
•Additional touch driver information
•Detailed touch driver installation guides
•Touch drivers for other operating systems

Elo Touch Solutions | 670 N. McCarthy Blvd., Suite 100 | Milpitas, CA 95035 | 800 ELO TOUCH | [phone] | www.elotouch.com
Chapter 3 –Mounting
Rear VESA Mount
A four-hole 75x75mm mounting pattern for M4 screws is provided on the rear of the monitor.
The VESA FDMI-compliant counting is coded: VESA MIS-D, 75, C
75mm
75mm

Elo Touch Solutions | 670 N. McCarthy Blvd., Suite 100 | Milpitas, CA 95035 | 800 ELO TOUCH | [phone] | www.elotouch.com
Chapter 4 –Operation
Power
To turn the touchmonitor on or off, press the touchmonitor power button once.
The system consumes low power when in SLEEP and OFF modes. For detailed power
consumption specifications, refer to technical specifications on the Elo website
http://www.elotouch.com
Touching the screen will bring the attached host PC out of SLEEP mode (similar to moving the
mouse or pressing a keyboard key).
Video
A display’s native resolution is its width and height measured in number of pixels. Generally, for
best performance, an image displayed on this monitor will look best when your computer’s
output resolution matches this monitor’s native resolution of 800x480.
In Extend Mode, the monitor extends the desktop of the primary display. The resolutions of the
monitor and the primary display are maintained.
In Mirror mode, the monitor duplicates the desktop of the primary display. In this mode, the
output resolution of the monitor and the primary display must be the same. Therefore, the
resolution of the monitor and the primary display may be changed to a lower resolution. If the
monitor resolution is different from the primary display’s resolution, then the resolution will be
changed so that the whole desktop on the primary display fits in the monitor, and that the
primary display’s aspect ratio is maintained.

Elo Touch Solutions | 670 N. McCarthy Blvd., Suite 100 | Milpitas, CA 95035 | 800 ELO TOUCH | [phone] | www.elotouch.com
Chapter 5 –Technical Support
If you are experiencing trouble with your touchmonitor, refer to the following suggestions.
If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer
Service.
Solutions to Common Problems
Problem
Suggested Troubleshooting
The touchmonitor does not respond when
turning on the system.
Check that the power cables are correctly attached.
Verify the power supplies are functioning.
Monitor display is blank.
The monitor or computer module may be in SLEEP
mode. Press any key / move the mouse / touch the
Touchscreen to see if the image reappears.
Adjust your computer’s resolution/timing mode to be
within the allowable timing ranges specified for your
touchmonitor (see website for specifications)
If none of the above steps worked, restart the PC.
Touch functionality doesn’t work
Verify your PC has the latest Elo drivers installed.
Perform the calibration routine provided with the
latest Elo drivers.
Technical Assistance
Visit www.elotouch.com/products for technical specifications for this device
Visit www.elotouch.com/support for technical support.
See this user manual’s last page for worldwide technical support phone numbers.