ELSA MicroLink 56k Internet User manual

ELSAMicroLinkTM56kInternet
User Manual

No. 20547/0100
© 2000 ELSA AG, Aachen (Germany)
While the information in this manual has been compiled with great care, it may not be deemed an
assurance of product characteristics. ELSA shall be liable only to the degree specified in the terms of
sale and delivery.
The reproduction and distribution of the documentation and software supplied with this product and the
use of its contents is subject to written authorization from ELSA.
ELSA AG is a DIN EN ISO 9001 certified company. With the certificate of June 15, 1998, the authorized
certification institute TÜV-CERT has confirmed the conformity of ELSA AG with the worldwide quality
standard DIN EN ISO 9001. The certificate number of ELSA AG is 09 100 5069.
Trademarks
Windows®, Windows NT®and Microsoft®are registered trademarks of Microsoft, Corp.
The ELSA logo is a registered trademark of ELSA AG. All other names mentioned may be trademarks or
registered trademarks of their respective owners.
Subject to change without notice. No liability for technical errors or omissions.
Aachen, January 2000
ELSA, Inc.
1630 Zanker Road
San Jose, CA 95112
USA
www.elsa.com
ELSA AG
Sonnenweg 11
52070 Aachen
Germany
www.elsa.de

Preface
Thank you for placing your trust in this ELSA product.
With the ELSA MicroLink 56k Internet, you will be able to access the Internet and
take advantage of a variety of other data communications applications by using the
included software package.
Exacting manufacturing standards and stringent quality control are the basis for
high product standards and consistent quality to ensure your fullest satisfaction
with this modem.
Changes to this manual
ELSA products are characterized by ongoing further development. It is therefore
possible that the information printed in this manual is not current in all points.
Our online services (Internet server www.elsa.com) are available to you around the
clock should you have any queries regarding the topics discussed in this manual or
require any further support. In the support file section under 'Know-How', you can
find answers to frequently asked questions (FAQs). The KnowledgeBase also
contains a large pool of information. Current drivers, firmware, tools and manuals
can be downloaded at any time.
Package contents
Please ensure that the delivery is complete before beginning with the installation
of your modem:
ELSA MicroLink 56k Internet
Power adapter
Telephone line connection cable
Modem connector cable (V.24/RS232 cable)
CD with application software
Documentation
ELSA reserves the right to change the package contents without prior notice.
Online documentation
The ELSA MicroLink 56k Internet contains extensive electronic documentation in
addition to the printed handbooks. This provides information on topics such as the
installation of access software, the online services and other support notes. This

information has been stored in HTML or PDF format. A browser (e.g. Netscape
Navigator or Microsoft Internet Explorer) is required for reading and printing HTML
files. The ACROBAT Reader program is required to read and print PDF files. It can
also be found on the included CD and may be installed using the CD setup program.
If the CD setup program does not automatically start when you insert the CD,
simply double-click 'autorun.exe' in the root folder of the CD.
To read the online documentation, proceed as follows:
Insert the included ELSA MicroLink 56k Internet CD in your CD drive. The
welcome screen will open automatically.
Click on Online Manual to select the desired online documentation.
The ELSA homepage on the Internet
The ELSA homepage is a service for our customers and others interested in ELSA
products, which include modems, ISDN modems, graphics boards and monitors.
The ELSA homepage provides continuously updated product information pertaining
to your ELSA MicroLink 56k Internet and other ELSA products. You can also find
answers to frequently asked questions (FAQs), a wealth of tips and tricks and
selected links to other WWW pages. What's more, our page provides access to
selected search engines.
How to make the ELSA homepage your default homepage:
You can set your browser to load ELSA's homepage as soon as you connect to the
Internet. The following explains how you can access the ELSA homepage using
either Netscape Navigator or Microsoft Internet Explorer as your browser:
Netscape Navigator
Start Netscape Navigator and select Options General Preferences
General view.
Under Start with: enter ELSA's homepage http://www.elsa.com.
Then add a check to Homepage Location: and confirm with OK.
Microsoft Internet Explorer
Start Microsoft Internet Explorer and select View Options
Navigation.
Under Homepage enter the ELSA homepage http://www.elsa.com and
confirm with OK.
Now you will automatically access ELSA's homepage whenever you connect to the
Internet.


Contents
ELSA MicroLink 56k Internet
VI
Contents
Introduction ....................................................................................................................1
Consumer information and FCC requirements........................................................ 1
Service requirements......................................................................................... 1
FCC radiation standard ........................................................................................... 2
Setting up your ELSA MicroLink 56k Internet......................................................... 4
Installation .....................................................................................................................6
Installation under Windows 95 .............................................................................. 6
Installation under Windows 95, version 4.00.950 B ......................................... 6
Installation under Windows 95, version 4.00.950............................................. 6
Installation under Windows 98 ............................................................................. 7
Deinstallation under Windows 95 and Windows 98 ........................................ 7
Installation under Windows NT 4.0........................................................................ 7
Deinstallation under Windows NT 4.0 .............................................................. 8
Installation under Windows 2000 .......................................................................... 8
Deinstallation under Windows 2000................................................................. 8
Country selection ............................................................................................... 9
Status display and troubleshooting................................................................... 9
Communications software ........................................................................................11
What do I need for ELSA-COMMUNICATE! Lite? ................................................ 11
Control commands ......................................................................................................13
Entering and executing AT commands ................................................................. 13
Escape command ............................................................................................. 13
Bit-oriented registers............................................................................................ 14
Modifying bit-oriented registers...................................................................... 14
Overview of AT command set and registers ........................................................ 14
Basic control features...................................................................................... 15
Extended control features................................................................................ 15
Appendix .......................................................................................................................17
Technical data....................................................................................................... 17
Warranty conditions as of June 01, 1998 ............................................................ 18
Index ..............................................................................................................................21

Contents
ELSA MicroLink 56k Internet
VII

Introduction
ELSA MicroLink 56k Internet
1
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Introduction
This chapter is intended to help you activate your ELSA MicroLink modem as quickly as
possible. It contains a brief description of the installation under the Windows 95,
Windows 98, Windows NT 4.0 and Windows 2000 operating systems.
The online documentation on the modem also contains detailed information on the
configuration of the included software.
If the CD setup program does not automatically start when you insert the CD, simply
double-click 'autorun.exe' in the root folder of the CD.
For safety reasons, use the supplied AC adapter only!
Consumer information and FCC requirements
The Federal Communications Commission (FCC) has established rules which permit
this device to be directly connected to the telephone network. Standardized jacks
are used for these connections. This equipment should not be used on party lines
or coin lines.
If this device is malfunctioning, it may also be causing harm to the telephone
network; this device should be disconnected until the source of the problem can be
determined and until repair has been made. If this is not done, the telephone
company may temporarily disconnect service.
The telephone company may make changes in it's technical operations and
procedures; if such changes affect compatibility or use of this device, the telephone
company is required to give adequate notice of the changes.
If the telephone company requests information on what equipment is connected to
their lines, inform them of:
a) The telephone number that this unit is connected to
b) The ringer equivalence number
c) The USOC jack required
d) The FCC Registration Number
Items (b) and (c) are indicated on the label. The ringer equivalence number
(REN) is used to determine how many devices can be connected to your telephone
line. In most areas, the sum of RENs of all devices on any one line should not exceed
(5.0). If too many devices are attached, they may not ring properly.

Introduction
ELSA MicroLink 56k Internet
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English
Service requirements
In the event of Equipment malfunction, all repairs should be performed by our Company
or an authorized agent. It is the responsibility of users requiring services to report the
need for service to our company or to one of our authorized agents.
Service can be obtained at:
ELSA Inc.,
1630 Zanker Road
San Jose, CA 95112
USA

Introduction
ELSA MicroLink 56k Internet
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FCC radiation standard
FCC
This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the Federal Communications Commission (FCC) Rules.
CE and FCC
These limits are designed to provide reasonable protection against radio frequency
interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy. It may interfere with to radio communications if not
installed and used in accordance with the instructions. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause
interference to radio or television reception (this can be determined by turning this
equipment off and on), the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the distance between this equipment and the receiver.
Connect the equipment to an outlet on a circuit other than that to which the receiver
is connected.
Consult your dealer or an experienced radio/TV technician.
Caution: To comply with the limits for an FCC Class B computing device, always use
a shielded signal cable.
Caution to the user: The Federal Communications Commission warns the user that
changes or modifications to the unit not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.

Introduction
ELSA MicroLink 56k Internet
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English
Setting up your ELSA MicroLink 56k Internet
The first step
Please ensure that your PC and the modem are switched off .
Connect the ELSA MicroLink 56k Internet
Plug the power connector of your modem into a 110 V wall socket using the included
AC adapter.
Connection to your PC
Insert the supplied V.24/RS232 cable into connection of the modem and to a free
serial port (e.g. COM1 or COM2) of your PC.
Connection to the telephone network
Connect one end of the connecting cable supplied to the line connection on the modem
and the other end to the suitable outlet for the telephone line.
Switch on PC and modem
Switch your modem on first, then your computer.
On/Off switch
Power supply connection
Serial port (V.9/RS232C interface)
Line port (RJ11 socket)
1
2
3
4
5

Introduction
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Introduction
ELSA MicroLink 56k Internet
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English

Installation
ELSA MicroLink 56k Internet
7
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Installation
Installation under Windows 95
The installation procedure varies depending on the version of Windows 95 you are using.
The various versions of Windows 95 can be identified by the way your computer responds
when booting. In addition, you can check under Start Settings Control Panel
System which Windows 95 version is installed on your computer.
Installation under Windows 95, version 4.00.950 B
The installation under Windows 95 takes place in the following stages:
After connecting your modem, restart the computer. Windows 95 starts 'Update
Device Driver Wizard' and selects the driver for you.
Ensure that the modem CD is in your CD drive (e.g. D:\) and confirm with Next. After
the current drivers have been found, please confirm this with Next.
The information window 'Insert disk' may be confirmed with OK. The window 'Copy
files' appears.
Click Browse and switch to your CD drive (e.g. D:\), and click OK twice to start the
copy process.
Continue with the country selection as described in the 'Country Selection' chapter.
Installation under Windows 95, version 4.00.950
The installation under Windows 95 takes place in the following stages:
After connecting your modem, restart the computer. Windows 95 boots and
displays the 'New Hardware Found' dialog box.
Select Driver from disk provided by hardware manufacturer and click OK.
Ensure that the modem is in your CD drive (e.g. D:\) and Browse. The 'Open' dialog
box will be displayed.
Switch to the drive letter of your CD-ROM drive (e.g. D:\), and confirm with OK.
In the 'Select Model' dialog box, choose the ELSA MicroLink 56k Internet and
confirm with OK. The files required will be copied.
Continue with the country selection as described in the 'Country Selection' chapter.

Installation
ELSA MicroLink 56k Internet
8
English
Installation under Windows 98
To install the modem under Windows 98, proceed as follows:
After connecting your modem, boot your computer and confirm the 'Hardware
Wizard' window with Next.
Windows 98 provides you with two options for searching for drivers. Select the
Search for the best driver for your device option and click Next.
In the subsequent dialog box, activate the CD-ROM drive option and deactivate all
other boxes. Insert the modem CD in the CD-ROM drive (e.g. D:\) and Next.
When the driver has been found, confirm by clicking Next in order to initiate
installation. Finally, click Finish to exit installation.
Continue with the country selection as described in the 'Country Selection' chapter.
Deinstallation under Windows 95 and Windows 98
In order to remove the drivers from your computer, click Start Settings Control
Panel Modem. Select the entry for ELSA MicroLink 56k Internet and click on the
Remove button. In addition, you can use the Windows Explorer to remove the following
Inf files:
'MDMELSA7' (usually in the C:\windows\inf folder)
'ELSA AG MDMELSA7' (usually in the C:\windows\inf\other folder)
Installation under Windows NT 4.0
To install the modem under Windows NT 4.0, proceed as follows:
After connecting your modem, restart the computer.
Select Start Settings Control Panel Modems, and click on Add to start
the modem recognition. The ELSA MicroLink 56k Internet will be recognized as a
'Standard Modem'.
Click on Change to select the modem and in the 'Install New Modem' window,
select Have Disk.
Click Browse and switch to your CD-ROM drive. Use Open to select the file
'MDMELSA7.INF' on your modem CD and click OK.
In the 'Install New Modem' dialog box, select the ELSA MicroLink 56k Internet,
confirm with OK and click Next.

Installation
ELSA MicroLink 56k Internet
9
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Finally, click Finish to exit installation.
The ELSA MicroLink 56k Internet will now be available under Windows NT 4.0. The
existing Windows NT 4.0 software (e.g. HyperTerminal, Dial-Up Networking) can
access the modem directly.
Continue with the country selection as described in the 'Country Selection' chapter.
Deinstallation under Windows NT 4.0
In order to remove the drivers from your computer, click Start Settings Control
Panel Modem. Select the entry for ELSA MicroLink 56k Internet and click on the
Remove button. In addition, you will have to use the Windows Explorer to remove the
following Inf files:
'OEMx' (e.g. OEM3, in the C:\winnt\inf\ folder)
Installation under Windows 2000
To install the modem under Windows 2000, proceed as follows:
After connecting your modem, boot your computer and confirm the 'Found New
Hardware Wizard' window with Next.
Windows 2000 provides you with two options for searching for drivers. Select the
Search for a suitable driver for my device option and click Next.
In the subsequent dialog box, activate the CD-ROM drive option and deactivate all
other boxes. Insert the modem CD in the CD-ROM drive (e.g. D:\) and confirm with
Next.
After the current driver has been found, please confirm this with Next.In the next
window, confirm the query 'Do you wish to continue the installation' with Yes.
Finally, click Finish to exit installation.
Continue with the country selection as described in the 'Country Selection' chapter.
Deinstallation under Windows 2000
In order to remove the drivers from your computer, click Start Settings Control
Panel System Hardware Device Manager Modems and select the entry
for the ELSA MicroLink 56k Internet . Select 'Action' from the menu and 'Uninstall'. When
asked to 'Confirm device removal' click on OK.
All the corresponding drivers have now been removed from your system. In addition, you
can use the Windows Explorer to remove the following inf file:
'OEMx' (e.g. OEM3, in the C:\winnt\inf\ folder)

Installation
ELSA MicroLink 56k Internet
10
English
Country selection
Please reinsert the modem CD in your CD-ROM drive. The country selection program
will be started automatically when the CD is inserted. Use this program to select
the country in which you would like to use the ELSA MicroLink 56k Internet. In the
default configuration, the modem is set up for Germany.
Select the entry United States, for example, to configure the modem for use in
USA, and confirm with OK.
Once the modem has been successfully configured, the CD setup is initiated and you
can begin installing the software provided.
Status display and troubleshooting
The LEDs on the front panel show the condition of the interface lines or the condition of
the modem.
The power LED is lit when the modem is operational.
Modem operational
Data to/from modem
Modem online (off hook)

Communications software
ELSA MicroLink 56k Internet
11
Communications software
The ELSA MicroLink 56k Internet is a modem that is supplied together with the ELSA-
COMMUNICATE! Lite software suite. ELSA-COMMUNICATE! Lite is a communications
program which provides you with the most important data communications applications
in a convenient, easy-to-use package.
The included ELSA-COMMUNICATE! Lite software provides the following features in
conjunction with your modem:
Telephone answering machine
Fax
Internet e-mail
Address book (e.g. fax and telephone numbers)
Integrated terminal program
It is possible to upgrade to the full version of ELSA COMMUNICATE! PRO.
What do I need for ELSA-COMMUNICATE! Lite?
The following minimum requirements must be fulfilled for the use of the modem with
ELSA-COMMUNICATE! Lite:
Computer: A PC with at least a 486 processor is recommended. Approx. 100 MB
free disk space is required for a complete installation. After installation, the ELSA-
COMMUNICATE! Lite takes about 25 MB in disk space.
CD-ROM: CD-ROM drive
RAM: a minimum of 16 MB.
Modem: ELSA MicroLink 56k Internet
Operating system: Microsoft Windows 95, Windows 98, Windows NT or
Windows 2000
Active speakers: We recommend the use of active speakers in conjunction with a
sound card.

Communications software
ELSA MicroLink 56k Internet
12

Control commands
ELSA MicroLink 56k Internet
13
Control commands
The AT command set (AT = command prefix for Attention) was not standardized until
recently. The implementation was left to the discretion of the individual manufacturers.
A standard now exists in the V.250 command set. Microsoft requires the use of this
command set.
With your ELSA MicroLink 56k Internet, you have purchased a state-of-the-art modem
equipped with the AT command set in accordance with V.250.
A terminal program is required to enter AT commands from the PC (e.g. ELSA-
COMMUNICATE! Lite).
Entering and executing AT commands
After switching on, the modem is in the command phase. Commands can only be
accepted, interpreted and executed in this phase.
In the event that several commands are to be sent to the modem, these may be entered
individually, each with an AT command prefix and a concluding
j
. It is also possible,
however, to enter these commands consecutively in a single command line after an
introductory AT and to conclude the line with an
j
.
The individual commands may be separated by spaces to improve the overview. No
further characters may be entered once the end of the command line buffer has been
reached. The command line can then only be edited with
o
(backspace) or executed
with
j
.
Escape command
Use the characters -
ñ
and -
Å
to abort a command line or a screen output
(e.g. in case of displaying the register contents use AT%R).
Commands that must be specified with a parameter may also be entered without a
parameter. The absence of a parameter corresponds to the parameter 0 (e.g. ATL =
ATL0).
After the successful establishment of a connection to the remote site, the modem
switches from the command phase to the transfer phase.
Transfer phase means that a connection to a remote data station (i.e. to another modem)
exists: The modem is online. This is the case after successful call establishment
(outgoing call), as well as after answering a call (incoming call). The exchange of data
between two data stations can take place during this phase.
A renewed transition to the command phase and back, also in the case of an existing
connection, is possible with the escape command and the command ATO. The escape
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