ELSA QuickStep 1000pro-PCI User manual

User Manual
M
ELSA QuickStep
TM
1000pro-PCI
M
ELSA QuickStep
TM
1000pro
M
ELSA QuickStep
TM
3000-PCI
M
ELSA QuickStep
TM
3000

No. 20627/1098
Copyright © 1998 ELSA AG, Aachen (Germany)
AlleAngabenindieserDokumentationsindnachsorgfältigerPrüfungzusammengestelltworden,gelten
jedochnicht alsZusicherung vonProdukteigenschaften. ELSAhaftet ausschließlichin demUmfang, der
in den Verkaufs- und Lieferbedingungen festgelegt ist.
Weitergabe und Vervielfältigung der zu diesem Produkt gehörenden Dokumentation und Software und
die Verwendung ihres Inhalts sind nur mit schriftlicher Erlaubnis von ELSA gestattet. Änderungen, die
dem technischen Fortschritt dienen, bleiben vorbehalten.
ELSA ist DIN-EN-ISO-9001-zertifiziert. Mit der Urkunde vom 16.05.1995 bescheinigt die akkreditierte
Zertifizierungsstelle TÜV CERT die Konformität mit der weltweit anerkannten Norm DIN EN ISO 9001.
Die an ELSA vergebene Zertifikatsnummer lautet 09 100 5069.
Marken
Windows®, Windows NT®und Microsoft®sind eingetragene Marken von Microsoft, Corp.
Alle übrigen verwendeten Namen und Bezeichnungen können Marken oder eingetragene Marken ihrer
jeweiligen Eigentümer sein. Das ELSA-Logo ist eine eingetragene Marke der ELSA AG.
ELSA behält sich vor, die genannten Daten ohne Ankündigung zu ändern, und übernimmt keine Gewähr
für technische Ungenauigkeiten und/oder Auslassungen.
ELSA AG
Sonnenweg 11
52070 Aachen
www.elsa.de
Aachen, October 1998

Preface
Thank you for placing your trust in this ELSA product.
Withthe
ELSAQuickStep ,you haveselected anISDNPC boardwhich supportsallmajor
operatingsystems. Thehighestqualitystandardsin manufacturing andstringentquality
control are the basis for high product standards and consistent product quality.
Scope of Delivery
Pleaseensurethatthedeliveryiscompletebeforebeginningwiththeinstallationofyour
ISDN PC board.
KISDN Plug&Play board
ELSA QuickStep
KISDN line connection cable
KDocumentation
K
ELSA QuickStep CD
KProof of license (yellow serial number sticker)
Documentation
The included documentation consists of the following:
KInstallation Guide
Hardware installation and installation of the drivers for various operating systems
KManual
Installation of the communications software and additional drivers
KElectronic documentation (on CD-ROM)
Additional information
Online Services
If you have questions or require additional help, our online services are at your disposal
around the clock. The complete scope of support and services provided by ELSA can be
found in the manual in the section 'Advice and Help'.

ELSA QuickStep
V
Contents
Introduction ....................................................................................................................1
What Does
ELSA QuickStep Offer?........................................................................ 2
What Software Can I Use?..................................................................................... 3
Communications Software ..........................................................................................5
ELSA ISDN Tools..................................................................................................... 6
Are the Hardware and Drivers Correctly Installed?........................................... 6
What's Happening on the ISDN Line?............................................................... 7
Setting up the D channel Protocol..................................................................... 8
Testing the CAPI Interface (Windows NT only)................................................. 9
ELSA-RVS-COM.................................................................................................... 10
What Does ELSA-RVS-COM Have to Offer?.................................................... 10
Setup for ELSA-RVS-COM ............................................................................... 11
The Installation Wizard for ELSA-RVS-COM................................................... 12
LapLink for Windows 95 and Windows NT.......................................................... 13
The 'Take Two' License.................................................................................... 14
What Can LapLink Do?..................................................................................... 14
Installing and Uninstalling............................................................................... 14
ELSA-ZOC.............................................................................................................. 15
What Does ELSA-ZOC Have to Offer?............................................................. 15
Installation of ELSA-ZOC ................................................................................. 15
Workshop .....................................................................................................................17
Remote Access with LapLink................................................................................ 18
What Is a Host, What Is a Client?................................................................... 18
Preparing.......................................................................................................... 18
Connection Establishment............................................................................... 22
File Transfer..................................................................................................... 24
Dial-Up Networking under Windows 95.............................................................. 25
Internet and Online Services................................................................................ 27
Internet and EMail (e.g. Dial-Up Networking under Windows 95)................. 28
Sending and Receiving EMail.......................................................................... 29
Online Services................................................................................................ 30
Faxing with
QuickStep .......................................................................................... 30
Telephone and Answering Machine..................................................................... 33
Data Transfer........................................................................................................ 34
Dial-Up Networking......................................................................................... 34
EuroFileTransfer with
ELSA -RVS-COM............................................................ 38

ELSA QuickStep
VI
Mailboxing with ELSA -ZOC.................................................................................. 41
ISDN Connections .......................................................................................................43
Introduction––What Does ISDN Involve?............................................................ 44
The Basic Package––ISDN with Analog Devices................................................. 48
The Next Step up––For Freelancers..................................................................... 50
Stage 2––For Small Companies........................................................................... 53
Troubleshooting ..........................................................................................................55
Driver Installation Problems................................................................................. 56
To Ensure that your Drivers Are Correctly Installed, Use................................ 56
Resolving Conflicts .......................................................................................... 56
Faxing with ELSA Products................................................................................... 57
ELSA-RVS-COM ............................................................................................... 57
Delrina WinFax Pro 8.02.................................................................................. 59
General Problems.................................................................................................. 60
More than Three MSNs for
ELSA-RVS-COM .................................................. 60
Conflicts with PBX Systems.................................................................................. 60
OS/2...................................................................................................................... 61
OS/2 Freezes when Loading the CAPI Driver. ................................................. 61
The Printer Output no Longer Works after the Installation............................. 61
cFos/DOS or T-Online Reports a CAPI Register Error...................................... 62
Appendix .......................................................................................................................63
Technical Data...................................................................................................... 64
Advice and Help.................................................................................................... 66
Who to Contact?.............................................................................................. 66
The ELSA LocalWeb......................................................................................... 67
ELSA Software Updates .................................................................................. 67
Repair?............................................................................................................. 68
Warranty Conditions............................................................................................. 69
.............................................................................................................................. 70
Index ..............................................................................................................................71

ELSA QuickStep
Introduction
ThisPlug&PlayISDNPCboard ELSAQuick-
Step
is the comprehensive ISDN solution
for the ISA
(ELSA QuickStep 1000pro and
ELSAQuickStep3000) andPCIbussystems
(ELSA QuickStep 1000pro-PCI and ELSA
QuickStep 3000-PCI)
. The board may be
usedunderWindowsNT4.0,Windows98,
Windows95andWindows3.1x,aswellas
DOSandOS/2.
ELSAQuickStep upgrades
your PC to a complete ISDN communica-
tions center with Group 3 fax, answering
machine, EuroFileTransfer and Internet
access components.
The board is ready for immediate use
thanks to the included software with its
preconfigured components for all major
communications applications.
What Does
ELSA QuickStep Offer?.................. 2
What Software Can I Use?............................... 3

Introduction
ELSA QuickStep
2
What Does
ELSA QuickStep
Offer?
The following is an outline of the principal features of the ELSA QuickStep to give you a
quick overview of its capabilities.
Operating systems
ELSA QuickStep ISDN adapters are Plug&Play boards with support Windows NT 4.0,
Windows 98, Windows 95, Windows 3.1, OS/2 and DOS.
Simple Installation
ELSA QuickStep ISDN PC boards are particularly easy to install:
KInsert the board
KStart your computer
KInstall the software
KGo!
Connecting the Board to the S0Interface
ELSAQuickStep permits the connection of aPC tothe S0interfaceof an ISDN basic rate
connection or a PBX (private branch exchange) system.
ISDN Operation
The ISDN PC board works via the ISDN interface according to various transmission pro-
tocols at speeds of up to 128,000 bps. The highest data rates are reached with the use
of channel bundling (Multilink PPP), e.g. when using NDIS-WAN Miniports.
Status Displays
Twocolor-codedLEDs onthe mountingbracket ofyour
ELSAQuickStep boardpermit the
monitoring of the ISDN connection and the line to facilitate troubleshooting of possible
system faults.
Applications
The accompanying software enables
ELSA QuickStep applications such as:
KAccess to the Internet and online services (e.g. via data networks)
KRemote access with a full version of LapLink for Windows
KRemote data processing with
ELSA-ZOC
KUse of your computer as a convenient fax machine (with
ELSA-RVS-COM)
KAnswering machine function (with sound card and
ELSA-RVS-COM)
KAnalog modem operation at 33,600 bps
(ELSA QuickStep 3000 and ELSA QuickStep
3000-PCI
only)

Introduction
ELSA QuickStep
3
What Software Can I Use?
Simplyinstallingthe ELSAQuickStep withitsassociateddriversisnotenoughtoconnect
your computer with the world. The utilities described below are in part installed auto-
maticallyandsimultaneouslywiththedrivers,whileothershavetobemanuallyinstalled
subsequently.
ELSA-RVS-COM
ELSA-RVS-COM
isacommunicationssuitewithawiderangeoffunctions. Inadditionto
faxand EuroFileTransfer,
ELSA-RVS-COM alsooffersanansweringmachine. Italsopro-
vides you with a virtual COM port.
LapLink for Windows
LapLink for Windows is a comprehensive program package for data transmission and
control of remote computers. Once a connection has been successfully established, you
can exchange data between two computers, both with LapLink for Windows installed.
ELSA-ZOC
ELSA-ZOC
is a powerful, modern terminal program for direct access to BBS systems and
other computers using any terminal program under Windows.
CAPI Interface
A CAPI interface is automatically installed together with the drivers of
ELSA QuickStep .
CAPI stands for Common ISDN Application Programming Interface and connects the
ISDNadaptertootherdriversorapplicationprogramsthatprovide,e.g.networkcardsfor
access to the Internet, a modem or a fax machine in your computer.
NDIS WAN
The 'ELSA NDIS WAN miniport' driver for Windows is automatically installed with the
drivers for
QuickStep . Under Windows this software provides a network adapter, with
which you can for instance establish a connection to the Internet via the Dial-Up Net-
work. NDIS WAN also permits the use of both B channels for one connection (channel
bundling).

Introduction
ELSA QuickStep
4