ELSA QuickStep 1000pro-PCI User manual

User Manual
M
ELSA QuickStep
TM
1000pro-PCI
M
ELSA QuickStep
TM
1000pro
M
ELSA QuickStep
TM
3000-PCI
M
ELSA QuickStep
TM
3000

No. 20627/1098
Copyright © 1998 ELSA AG, Aachen (Germany)
AlleAngabenindieserDokumentationsindnachsorgfältigerPrüfungzusammengestelltworden,gelten
jedochnicht alsZusicherung vonProdukteigenschaften. ELSAhaftet ausschließlichin demUmfang, der
in den Verkaufs- und Lieferbedingungen festgelegt ist.
Weitergabe und Vervielfältigung der zu diesem Produkt gehörenden Dokumentation und Software und
die Verwendung ihres Inhalts sind nur mit schriftlicher Erlaubnis von ELSA gestattet. Änderungen, die
dem technischen Fortschritt dienen, bleiben vorbehalten.
ELSA ist DIN-EN-ISO-9001-zertifiziert. Mit der Urkunde vom 16.05.1995 bescheinigt die akkreditierte
Zertifizierungsstelle TÜV CERT die Konformität mit der weltweit anerkannten Norm DIN EN ISO 9001.
Die an ELSA vergebene Zertifikatsnummer lautet 09 100 5069.
Marken
Windows®, Windows NT®und Microsoft®sind eingetragene Marken von Microsoft, Corp.
Alle übrigen verwendeten Namen und Bezeichnungen können Marken oder eingetragene Marken ihrer
jeweiligen Eigentümer sein. Das ELSA-Logo ist eine eingetragene Marke der ELSA AG.
ELSA behält sich vor, die genannten Daten ohne Ankündigung zu ändern, und übernimmt keine Gewähr
für technische Ungenauigkeiten und/oder Auslassungen.
ELSA AG
Sonnenweg 11
52070 Aachen
www.elsa.de
Aachen, October 1998

Preface
Thank you for placing your trust in this ELSA product.
Withthe
ELSAQuickStep ,you haveselected anISDNPC boardwhich supportsallmajor
operatingsystems. Thehighestqualitystandardsin manufacturing andstringentquality
control are the basis for high product standards and consistent product quality.
Scope of Delivery
Pleaseensurethatthedeliveryiscompletebeforebeginningwiththeinstallationofyour
ISDN PC board.
KISDN Plug&Play board
ELSA QuickStep
KISDN line connection cable
KDocumentation
K
ELSA QuickStep CD
KProof of license (yellow serial number sticker)
Documentation
The included documentation consists of the following:
KInstallation Guide
Hardware installation and installation of the drivers for various operating systems
KManual
Installation of the communications software and additional drivers
KElectronic documentation (on CD-ROM)
Additional information
Online Services
If you have questions or require additional help, our online services are at your disposal
around the clock. The complete scope of support and services provided by ELSA can be
found in the manual in the section 'Advice and Help'.

ELSA QuickStep
V
Contents
Introduction ....................................................................................................................1
What Does
ELSA QuickStep Offer?........................................................................ 2
What Software Can I Use?..................................................................................... 3
Communications Software ..........................................................................................5
ELSA ISDN Tools..................................................................................................... 6
Are the Hardware and Drivers Correctly Installed?........................................... 6
What's Happening on the ISDN Line?............................................................... 7
Setting up the D channel Protocol..................................................................... 8
Testing the CAPI Interface (Windows NT only)................................................. 9
ELSA-RVS-COM.................................................................................................... 10
What Does ELSA-RVS-COM Have to Offer?.................................................... 10
Setup for ELSA-RVS-COM ............................................................................... 11
The Installation Wizard for ELSA-RVS-COM................................................... 12
LapLink for Windows 95 and Windows NT.......................................................... 13
The 'Take Two' License.................................................................................... 14
What Can LapLink Do?..................................................................................... 14
Installing and Uninstalling............................................................................... 14
ELSA-ZOC.............................................................................................................. 15
What Does ELSA-ZOC Have to Offer?............................................................. 15
Installation of ELSA-ZOC ................................................................................. 15
Workshop .....................................................................................................................17
Remote Access with LapLink................................................................................ 18
What Is a Host, What Is a Client?................................................................... 18
Preparing.......................................................................................................... 18
Connection Establishment............................................................................... 22
File Transfer..................................................................................................... 24
Dial-Up Networking under Windows 95.............................................................. 25
Internet and Online Services................................................................................ 27
Internet and EMail (e.g. Dial-Up Networking under Windows 95)................. 28
Sending and Receiving EMail.......................................................................... 29
Online Services................................................................................................ 30
Faxing with
QuickStep .......................................................................................... 30
Telephone and Answering Machine..................................................................... 33
Data Transfer........................................................................................................ 34
Dial-Up Networking......................................................................................... 34
EuroFileTransfer with
ELSA -RVS-COM............................................................ 38

ELSA QuickStep
VI
Mailboxing with ELSA -ZOC.................................................................................. 41
ISDN Connections .......................................................................................................43
Introduction––What Does ISDN Involve?............................................................ 44
The Basic Package––ISDN with Analog Devices................................................. 48
The Next Step up––For Freelancers..................................................................... 50
Stage 2––For Small Companies........................................................................... 53
Troubleshooting ..........................................................................................................55
Driver Installation Problems................................................................................. 56
To Ensure that your Drivers Are Correctly Installed, Use................................ 56
Resolving Conflicts .......................................................................................... 56
Faxing with ELSA Products................................................................................... 57
ELSA-RVS-COM ............................................................................................... 57
Delrina WinFax Pro 8.02.................................................................................. 59
General Problems.................................................................................................. 60
More than Three MSNs for
ELSA-RVS-COM .................................................. 60
Conflicts with PBX Systems.................................................................................. 60
OS/2...................................................................................................................... 61
OS/2 Freezes when Loading the CAPI Driver. ................................................. 61
The Printer Output no Longer Works after the Installation............................. 61
cFos/DOS or T-Online Reports a CAPI Register Error...................................... 62
Appendix .......................................................................................................................63
Technical Data...................................................................................................... 64
Advice and Help.................................................................................................... 66
Who to Contact?.............................................................................................. 66
The ELSA LocalWeb......................................................................................... 67
ELSA Software Updates .................................................................................. 67
Repair?............................................................................................................. 68
Warranty Conditions............................................................................................. 69
.............................................................................................................................. 70
Index ..............................................................................................................................71

ELSA QuickStep
Introduction
ThisPlug&PlayISDNPCboard ELSAQuick-
Step
is the comprehensive ISDN solution
for the ISA
(ELSA QuickStep 1000pro and
ELSAQuickStep3000) andPCIbussystems
(ELSA QuickStep 1000pro-PCI and ELSA
QuickStep 3000-PCI)
. The board may be
usedunderWindowsNT4.0,Windows98,
Windows95andWindows3.1x,aswellas
DOSandOS/2.
ELSAQuickStep upgrades
your PC to a complete ISDN communica-
tions center with Group 3 fax, answering
machine, EuroFileTransfer and Internet
access components.
The board is ready for immediate use
thanks to the included software with its
preconfigured components for all major
communications applications.
What Does
ELSA QuickStep Offer?.................. 2
What Software Can I Use?............................... 3

Introduction
ELSA QuickStep
2
What Does
ELSA QuickStep
Offer?
The following is an outline of the principal features of the ELSA QuickStep to give you a
quick overview of its capabilities.
Operating systems
ELSA QuickStep ISDN adapters are Plug&Play boards with support Windows NT 4.0,
Windows 98, Windows 95, Windows 3.1, OS/2 and DOS.
Simple Installation
ELSA QuickStep ISDN PC boards are particularly easy to install:
KInsert the board
KStart your computer
KInstall the software
KGo!
Connecting the Board to the S0Interface
ELSAQuickStep permits the connection of aPC tothe S0interfaceof an ISDN basic rate
connection or a PBX (private branch exchange) system.
ISDN Operation
The ISDN PC board works via the ISDN interface according to various transmission pro-
tocols at speeds of up to 128,000 bps. The highest data rates are reached with the use
of channel bundling (Multilink PPP), e.g. when using NDIS-WAN Miniports.
Status Displays
Twocolor-codedLEDs onthe mountingbracket ofyour
ELSAQuickStep boardpermit the
monitoring of the ISDN connection and the line to facilitate troubleshooting of possible
system faults.
Applications
The accompanying software enables
ELSA QuickStep applications such as:
KAccess to the Internet and online services (e.g. via data networks)
KRemote access with a full version of LapLink for Windows
KRemote data processing with
ELSA-ZOC
KUse of your computer as a convenient fax machine (with
ELSA-RVS-COM)
KAnswering machine function (with sound card and
ELSA-RVS-COM)
KAnalog modem operation at 33,600 bps
(ELSA QuickStep 3000 and ELSA QuickStep
3000-PCI
only)

Introduction
ELSA QuickStep
3
What Software Can I Use?
Simplyinstallingthe ELSAQuickStep withitsassociateddriversisnotenoughtoconnect
your computer with the world. The utilities described below are in part installed auto-
maticallyandsimultaneouslywiththedrivers,whileothershavetobemanuallyinstalled
subsequently.
ELSA-RVS-COM
ELSA-RVS-COM
isacommunicationssuitewithawiderangeoffunctions. Inadditionto
faxand EuroFileTransfer,
ELSA-RVS-COM alsooffersanansweringmachine. Italsopro-
vides you with a virtual COM port.
LapLink for Windows
LapLink for Windows is a comprehensive program package for data transmission and
control of remote computers. Once a connection has been successfully established, you
can exchange data between two computers, both with LapLink for Windows installed.
ELSA-ZOC
ELSA-ZOC
is a powerful, modern terminal program for direct access to BBS systems and
other computers using any terminal program under Windows.
CAPI Interface
A CAPI interface is automatically installed together with the drivers of
ELSA QuickStep .
CAPI stands for Common ISDN Application Programming Interface and connects the
ISDNadaptertootherdriversorapplicationprogramsthatprovide,e.g.networkcardsfor
access to the Internet, a modem or a fax machine in your computer.
NDIS WAN
The 'ELSA NDIS WAN miniport' driver for Windows is automatically installed with the
drivers for
QuickStep . Under Windows this software provides a network adapter, with
which you can for instance establish a connection to the Internet via the Dial-Up Net-
work. NDIS WAN also permits the use of both B channels for one connection (channel
bundling).

Introduction
ELSA QuickStep
4

ELSA QuickStep
Communications Software
In addition to the Windows drivers, the
ELSAQuickStep includesanumberofaddi-
tional drivers and programs necessary to
take full advantage of the features of the
ISDN PC board.
These include the remote access program
LapLink for Windows, the
ELSA-RVS-COM
communications suite, the terminal pro-
gram
ELSA-ZOC and a variety of useful
tools to set up and test your ISDN connec-
tion.
This chapter provides a brief introduction
to theses programs and gives some guide-
lines for installation. For further informa-
tion, access the online help of the specific
application.
Chapter 'Workshop' on page 17 provides
information on the use of the individual
applications in your daily work.
ELSA ISDN Tools............................................... 6
ELSA-RVS-COM .............................................. 10
LapLink for Windows 95 and Windows NT.... 13
ELSA-ZOC........................................................ 15

Communications Software
ELSA QuickStep
6
ELSA ISDN Tools
The ELSA ISDN tools contain a number of small applications to perform the following
functions:
KSetting up the ISDN connection for the specific D-channel protocol
KTesting the hardware and CAPI interface installation
KMonitoring of the status of the S0interface and data transfers
KLogging of CAPI interface events (to assist ELSA's product support in the event of
installation problems)
Are the Hardware and Drivers Correctly Installed?
ELSA CONNtest is a monitoring program designed to check the hardware and driver
installation of your ISDN adapter.
CONNtest attempts to establish a connection and
transfer data to itself via the ISDN adapter.
aStart
CONNtest under Windows 95 or Windows 98 with Start EPrograms E
ELSAisdn EELSA CONNtest.

Communications Software
ELSA QuickStep
7
UnderWindows NT, clickStart EPrograms E ELSAisdn EELSA ISDNconfig
and go to the 'Test' tab.
bEnter the number of your ISDN connection and start the data transfer.
CONNtest will verifythe correctinstallation oftheCAPI, theD channeland bothB chan-
nels of your ISDN connection.
What's Happening on the ISDN Line?
The ELSAISDNmonitor is an importantutilityfor trackingthe movementofdata overthe
various channels of your ISDN connection. Start the
ISDNmonitor with Start EPro-
grams EELSAisdn EELSA ISDNmonitor or always automatically with Windows to
have the latest information on your ISDN line status available at all times.
The status of the S0bus, the allocation of the B channels, as well as data transfers and
chargesaredisplayedwhenaconnectionisestablished. Thecontentsofthedisplaycan

Communications Software
ELSA QuickStep
8
bemodified under'Detail'in theOptions menu. Additionalinformationcan bedisplayed
using the System menu, such as the version of the CAPI driver.
The displays provide the following information:
Setting up the D channel Protocol
The ELSAQuickStep issetupforoperationonanISDNconnectionwithDSS1(EuroISDN)
by default. If you would like to use the
ELSA QuickStep on an ISDN connection using
1TR6(national ISDNin Germany)asits Dchannel protocol,youmust selectthis protocol
beforehand.
Windows 95 and Windows 98
Select the D channel protocol under Windows 95 and Windows 98 with
Protoset .
S0 Interface
S0Activation Off S0bus is not active
On S0bus is active
TEI Off No TEI assigned
On TEI assigned
L2 Off D channel not established
On D channel established
B-channel info (B channels B1/B2)
Con Off B channel not active
Half on B channel requested
On B channel established (chargeable)
Tx Off No data sent
On Data sent
Rx Off No data received
On Data received

Communications Software
ELSA QuickStep
9
aStart
Protoset with
Start EPrograms EELSAisdn Protoset .
bMark the required D channel protocol in the list and clickOK.
Restart Windows to activate the drivers for the new protocol.
Windows NT 4.0
UnderWindowsNTtheDchannel protocol isselectedwith
ELSAISDNconfig . However,
unlikeWindows95 orWindows 98,the protocolsettingscanbe foundon aseparate tab
of the program.
aStart
ELSAISDNconfig withStart EPrograms E ELSAisdnEELSA ISDNcon-
fig. Select the 'Protocol' tab.
bMark the required D channel protocol in the list and clickOK.
Restart Windows to activate the drivers for the new protocol.
Testing the CAPI Interface (Windows NT only)
ELSA ISDNconfig offers an additional function under Windows NT which can be used to
record CAPI interface events.

Communications Software
ELSA QuickStep
10
aStart
ELSAISDNconfig withStart EPrograms E ELSAisdnEELSA ISDNcon-
fig and go to the 'Options' tab.
bThe Debug Settings button opens a window with the debug output settings.
These logs (also known as traces), are primarily designed to assist the ELSA Support
team in the event of driver and installation problems.
Please note: Incorrect debug output parameters can impair or completely disable the
CAPI interface. Do not change the settings on the 'Options' tab without consulting the
ELSA Support team.
ELSA-RVS-COM
What Does ELSA-RVS-COM Have to Offer?
ELSA-RVS-COM is a powerful, universal communications program which provides you
with the most important data communications applications in a convenient, easy-to-use
package.
Whenusedwithyour
ELSAQuickStep , ELSA-RVS-COM providesthefollowingfunctions:

Communications Software
ELSA QuickStep
11
Internet and Online Services
KWorld Wide Web access through providers or online services (e.g. CompuServe)
Kaccess to foreign videotext systems
Fax
Kfax group 3 and group 4 via software or hardware
Kfax operation at up to 14,400 bps
KsendingfaxesdirectlyfromWindowsapplicationsthroughaWindowsprinterdriver
Kdelayed fax transmission
Kfax polling
File Transfer
Kconvenient PC-to-PC file transfer
KEuroFileTransfer with Explorer-compatible user interface
Telephone and Answering Machine
Kfull ISDN telephony features (in conjunction with a full-duplex sound card)
Kdigital answering machine (requires sound card)
Virtual COM Ports
KVirtualCOMports enableemployment oftraditional datacommunicationssoftware
such as
Telix for Windows .
CommCenter
Kuniversal receive status with CommCenter
Setup for ELSA-RVS-COM
Thesetupprogramfor ELSA-RVS-COM copiestherequiredfilestotheselecteddriveand
creates a program group on your Windows desktop.
System Requirements
For the operation of
ELSA-RVS-COM the following minimum requirements (besides
installation of ISDN adapter and the CAPI driver) must be fulfilled:
Operating system Microsoft Windows 95, Windows 98 or Windows NT 4.0
CPU fully compatible with Pentium or higher
RAM 16 MB min., 32 MB min. for fax operation

Communications Software
ELSA QuickStep
12
Follow the steps below to install ELSA-RVS-COM :
aStart Windows.
bInsert the
ELSA QuickStep CD in your CD drive (e.g. D:). If the setup program does
not start automatically, double-click 'autorun.exe' on the
ELSA QuickStep CD.
cStart the installation by clicking on
ELSA-RVS-COM
in the welcome screen selec-
tion. The serial number entry window will appear.
dIn the 'KEY' field, enter the
ELSA-RVS-COM serial number on the enclosed serial
number sticker (please note that the number is case-sensitive) and clickNext.
eThewelcomescreenappears. ReadthedisplayednotesandpressNext. Following
the License Agreement, the target directory selection window will be displayed.
fAccepttheproposedtargetdirectoryorenterthepathandthenameofthedirectory
in which you want to install the program. Then click Next. Pleaseread thefollow-
ingnotes andpressNext. Now theprogramfiles willbecopied. Now setupis ter-
minated.
The Installation Wizard for ELSA-RVS-COM
The Installation Wizard will support you in configuring the services you require after
restart,suchasfaxandansweringmachinefunctionsandinenteringthesubscribernum-
bers of your ISDN line.
KYoumayusethe 'ExpressConfiguration' option tosetup afully functional ISDNsys-
tem with only a few inputs. You only have to enter a telephone number, for exam-
ple,and donot needto takecareof theassignment ofnumbers toservices, such as
fax, answering machine, etc.
KOnly if you have special configuration requirements (e.g. various numbers for fax,
EFT,etc.)doyouneedtostartthe'User-DefinedConfiguration'. Then,youcanenter
various numbers and assign these particular functions.
You may also call the wizard later at any time to modify or enhance the configuration.
ELSA-RVS-COMhas itsown 'Inbox'for faxandvoicemessages. NoMicrosoft Exchange
orOutlookcomponentsarerequiredifyoudonotexpresslyactivatethisoptionwhenset-
ting up ELSA-RVS-COM via 'User/defined Installation'.
Disk space 25 MB min. free before installation
12 MB min. in operation for virtual RAM (swap file)
Graphics board Video adapter VGA (640 x 480 pixels, 16 colors/gray scale)
min. 256 colors min. for Videotext
Other Sound card & microphone for answering machine

Communications Software
ELSA QuickStep
13
The following paragraphs will describe some important configuration items for the vari-
ous operating systems.
If you experience difficulties when configuring ELSA-RVS-COM, support and further
informationis availableatall timesusing thecomprehensive ELSA-RVS-COMhelp func-
tion.
Entering the Subscriber Numbers
Duringthe user-definedinstallation youwillbe promptedfor yourISDNline's subscriber
number(s). There are different dialog windows for the various ISDN systems, for exam-
ple Euro-ISDN and 1TR6 (the German national ISDN).
KEuro-ISDN connection
For a Euro-ISDN line you will normally enter the subscriber numbers of your line as
MSN1, MSN2 and MSN3 (Multiple Subscriber Numbers).
The central number and extensions are entered separately for private branch
exchanges. Please contact your provider for further information on your ISDN con-
nection if required.
KNational ISDN connection
ForaGermannationalISDNlineyouwillneedtoassignMSN1–MSN3toEAZnum-
bers (terminal device selection numbers). If the EAZ fields are left blank, the last
MSN digit will automatically be used as the EAZ number.
Windows NT 4.0: Installing Modems
In Windows 95 two different CAPI modems (e.g. RVS CAPI modem ISDN V.120 or RVS
CAPI modem ISDN Internet PPP) will be installed automatically.
In Windows NT 4.0 the window 'RVS-COM Installation: RVS ISDN Modems' permits the
manual installation of various modems. If you want to install the 'RVS ISDN CAPI
Modem', for instance, click on Install. The 'Install new modem' dialog will appear.
Selectthe 'Don'tdetect mymodem; Iwill selectit froma list'item and clickonNext. In
the next window, select 'RVS Datentechnik' under 'Manufacturers' and the 'RVS ISDN
CAPI Modem', for example. Confirm your choice with Next. Now select the COM port
youplan touse andclick onNext. Your CAPImodem willautomatically beadded tothe
modem selection list.
LapLink for Windows 95 and Windows NT
LapLink is a fully comprehensive program for “remote control“ and “data transfer“
between remote computers.

Communications Software
ELSA QuickStep
14
The 'Take Two' License
Before you can use the LapLink services, LapLink must be installed on all the computers
that are to be linked. But don't panic: the LapLink license that you received with
ELSA
QuickStep
allows you to install the software on two computers.
What Can LapLink Do?
LapLinkprovides youwitheverythingyouneedtoconnecttworemotecomputers. Under
the categories data transfer and remote control, LapLink offers you the following ser-
vices:
KData transfer allows you to copy and move files from one computer to another.
KWith data transfer, it is also possible to synchronize folders. The Xchange service
is a convenient means of reorganizing individual files, folders, or even entire direc-
torystructures. Inordertokeepfrominterruptingyourworkforfilesynchronization,
Xchange accomplishes its tasks automatically as desired, even under the cover of
night...
KInthe caseof remotecontrol, onecomputeruser guaranteesanother freeaccess to
thefirst user'sown files,programs,services, etc. Theguest atthecontrolling com-
puter can work on the host (the controlled computer) just as though it were his or
her own.
KThe dialog function allows users to exchange short messages on the two linked
computers.
KYou use the security settings to specify exactly who may have access to your com-
puter. On installation the security settings are initially set so no one can have
access to your data.
Installing and Uninstalling
To install LapLink please proceed as follows:
aStart Windows.
bInsert the
ELSA QuickStep CD in your CD drive (e.g. D:). If the setup program does
not start automatically, double-click 'cdsetup.exe'on the
ELSA QuickStep CD.
cStarttheinstallationbyclickingonLapLinkforWindows inthemenuonthewel-
come screen.
dThen follow the instructions for the installation program and within a few minutes,
you will have access to LapLink's full range of functions.
IfatanytimeyoudecideyounolongerwishtouseLapLinkonyourcomputer,simplyclick
StartEProgramsELapLinkforWindowsv7.5EUninstall. LapLinkthenremoves
all files and system entries.