EMC Connectrix DS-16M2 Manual

EMC Corporation
171 South Street
Hopkinton, MA 01748-9103
Corporate Headquarters : [phone], (800) 424-EMC2
Fax : [phone] Service : (800) SVC-4EMC
Connectrix
DS-xxM2 Fibre Channel Switch
INSTALLATION AND SERVICE MANUAL
P/N 300-000-931
REV A01

Connectrix DS-16M2 and DS-32M2 Fibre Channel Switch Installation and Service Manual
ii
Copyright © 2003 EMC Corporation. All rights reserved.
Printed July 2003
No part of this publication may be reproduced or distributed in any form or by any means, or stored in a
database or retrieval system, without prior written consent of EMC Corporation.
The information contained in this document is subject to change without notice. EMC Corporation assumes
no responsibility for any errors that may appear.
All computer applications, including but not limited to microcode, described in this document are furnished
under a license, and may be used or copiedonly in accordance with the terms of such license.EMC either owns
or has the right to license the computer applications described in this document. EMC Corporation retains all
rights, title, and interest in the computer software programs.
EMC Corporation makes no warranties, expressed or implied, by operation of law or otherwise, relating to
this document, the products or the computer applications described herein. EMC CORPORATION
DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR
PURPOSE. In no event shall EMC Corporation be liable for (a) incidental, indirect, special, or consequential
damages or (b) any damages whatsoever resulting from the loss of use, data or profits, arising out of this
document, even if advised of the possibility of such damages.
Regulatory Agency Information
Connectrix DS-32M2 and DS-16M2 Switches have been extensively tested and certified to meet UL1950,
CSA 950, IEC 950/EN 60950 Safety of Information Technology Equipment Including Electrical Business
Equipment; FCC Rules Part 15 Subpart B; CISPR22 Class A; EN55022; EN50082-1.
This class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Warning!
This is a Class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
Achtung!
Diesesist ein Gerät der Funkstörgrenzwertklasse A. In Wohnbereichen könnenbei Betrieb dieses Gerätes
Rundfunkstörungen auftreten, in welchen Fällen der Benutzer für entsprechende Gegenmaßnahmen
verantwortlich ist.
Attention!
Ceci est un produit de Classe A. Dans un environnement domestique, ce produit risque de créer des
interférences radioélectriques, il appartiendra alors à l'utilisateur de prendre les mesures spécifiques
appropriées.

Connectrix DS-16M2 and DS-32M2 Fibre Channel Switch Installation and Service Manual
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Thisequipmentgenerates,uses,andmayemitradiofrequencyenergy.Theequipmenthasbeentypetested
and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC rules, which are
designed to provide reasonable protection against such radio frequency interference.
Operation of this equipment in a residential area may cause interference in which case the user
at his own expense will be required to take whatever measures may be required to correct the
interference.
Any modifications to this device - unless expressly approved by the manufacturer - can void the user’s
authority to operate this equipment under part 15 of the FCC rules.
Trademark Information

Connectrix DS-16M2 and DS-32M2 Fibre Channel Switch Installation and Service Manual
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Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual
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Preface........................................................................................................................... xix
Warnings and Cautions......................................................................................... xxv
Chapter 1 General Information
Connectrix DS-XXM Switch Overview......................................... 1-2
Switch Description........................................................................... 1-3
Switch Management................................................................. 1-4
Error-Detection, Reporting, and Serviceability Features.... 1-5
Zoning Feature.......................................................................... 1-6
Multiswitch Fabrics.................................................................. 1-7
Switch Specifications................................................................ 1-9
Connectrix Service Processor Description.................................. 1-13
Connectrix Service Processor Specifications....................... 1-14
Ethernet Hub........................................................................... 1-14
Embedded Web Server Interface.......................................... 1-15
Maintenance Approach................................................................. 1-16
Remote Workstation Configurations .......................................... 1-18
Minimum Remote Console Hardware Specifications....... 1-21
Field-Replaceable Units ................................................................ 1-22
SFP Transceivers ..................................................................... 1-24
Cooling Fans and Fan FRU Assembly................................. 1-24
Power Supplies ....................................................................... 1-24
Connectors and Indicators............................................................ 1-26
Initial Microcode Load Button.............................................. 1-26
Ethernet LAN Connector....................................................... 1-26
Power and System Error LEDs............................................. 1-26
FRU Status LEDs..................................................................... 1-27
Maintenance Port.................................................................... 1-27
Contents

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Contents
Software Diagnostic Features....................................................... 1-28
Connectrix Manager Diagnostics......................................... 1-28
Hardware View Layout and Function................................. 1-31
Product Manager Diagnostics .............................................. 1-31
Topology Tab........................................................................... 1-43
Zone Set Tab ............................................................................ 1-44
Connectrix Management Services........................................ 1-45
Embedded Web Server Diagnostics..................................... 1-47
SNMP Trap Message Support............................................... 1-49
E-Mail and Call-Home Support ........................................... 1-50
Tools and Test Equipment ............................................................ 1-51
Tools Supplied With the Switch............................................ 1-51
Tools Supplied by Service Personnel................................... 1-52
Chapter 2 Installation Tasks
Factory Defaults............................................................................... 2-3
Installation Options......................................................................... 2-6
Summary of Installation Tasks....................................................... 2-7
Task 1: Verify Installation Requirements...................................... 2-9
Task 2: Ethernet Hub..................................................................... 2-10
Task 3: Unpack, Inspect, and Install the Switch........................ 2-12
Unpack and Inspect the Switch............................................ 2-12
Desktop Installation............................................................... 2-12
Rack-Mount Installation........................................................ 2-13
Task 4: Configure Network Information.................................... 2-14
Task 5: LAN-Connect the Switch................................................. 2-20
Task 6: Configuring the Connectrix Service Processor............. 2-21
Task 7: LAN-Connect the Connectrix Service Processor.......... 2-22
Task 8: Configure Connectrix Service Processor Network
Information..................................................................................... 2-24
Task 9: Set Connectrix Service Processor Date and Time......... 2-31
Task 10: Configure Windows NT Users to the Connectrix
Service Processor ........................................................................... 2-34
Change Default Administrator Password .......................... 2-35
Add a New User..................................................................... 2-35
Change User Properties......................................................... 2-36
Task 11: Configure the Call-Home Feature (Optional)............. 2-38
DialEMC Setup ....................................................................... 2-38
Task 12: Assign User Names and Passwords ............................ 2-41
Task 13: Configure the Switch to the Connectrix Manager
Application..................................................................................... 2-45
Task 14: Record or Verify Connectrix Service Processor
Restore Information....................................................................... 2-46

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Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual
Contents
Task 15: Verify Switch-to-Connectrix Service Processor
Communication............................................................................. 2-49
Task 16: Set Switch Date and Time ............................................. 2-51
Set Date and Time Manually................................................ 2-51
Periodically Synchronize Date and Time ........................... 2-52
Task 17: Configure the DS-XXM Product Manager
Applications................................................................................... 2-53
Configure Switch Identification........................................... 2-53
Configure Operating Parameters......................................... 2-54
Switch Parameters.................................................................. 2-56
Fabric Parameters................................................................... 2-59
Configure Ports ...................................................................... 2-62
Configure SNMP Trap Message Recipients ....................... 2-65
Configure and Enable E-mail Notification......................... 2-67
Enable Call-Home Notification............................................ 2-69
Configure Threshold Alert ................................................... 2-69
Task 18: Test Remote Notification (Optional)............................ 2-75
Task 19: Automatic Data Backup ................................................ 2-76
What Gets Backed Up............................................................ 2-76
Product Manager Backup ..................................................... 2-77
Enabling QuikSync ................................................................ 2-77
QuikSync Settings.................................................................. 2-78
Task 20: Configure the Switch From the Web Server
(Optional) ....................................................................................... 2-80
Configure Switch Ports ......................................................... 2-84
Configure Switch Identification........................................... 2-86
Configure Date and Time...................................................... 2-87
Configure Operating Parameters......................................... 2-88
Configuring Fabric Parameters............................................ 2-89
Configure Network Information ......................................... 2-91
Configure SNMP Trap Message Recipients ....................... 2-93
Configure User Rights........................................................... 2-95
Task 21: Cable Fibre Channel Ports ............................................ 2-97
Task 22: Connect Switch to a Fabric Director (Optional)......... 2-98
Chapter 3 Diagnostics
Maintenance Analysis Procedures................................................ 3-2
Factory Defaults ....................................................................... 3-2
Quick Start ................................................................................ 3-2
MAP 0000: Start MAP..................................................................... 3-7
MAP 0100: Power Distribution Analysis................................... 3-28
MAP 0200: POST, Reset, or IPL Failure Analysis ..................... 3-35

Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual
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Contents
MAP 0300: Console Application Problem Determination....... 3-36
MAP 0400: Loss of Console Communication ............................ 3-43
MAP 0500: Fan and CTP Card Failure Analysis ....................... 3-65
MAP 0600: Port Failure and Link Incident Analysis................ 3-70
MAP 0700: Fabric, ISL, and Segmented Port Problem
Determination ................................................................................ 3-82
MAP 0800: Console PC Problem Determination....................... 3-95
Chapter 4 Repair Information
Factory Defaults............................................................................... 4-2
Procedural Notes ............................................................................. 4-3
Using Log Information.................................................................... 4-4
Connectrix Audit Log.............................................................. 4-4
Connectrix Event Log .............................................................. 4-5
Session Log................................................................................ 4-6
Product Status Log ................................................................... 4-6
Fabric Log.................................................................................. 4-7
DS-XXM Audit Log.................................................................. 4-8
DS-XXM Event Log.................................................................. 4-8
Hardware Log......................................................................... 4-10
Link Incident Log ................................................................... 4-12
Threshold Alert Log............................................................... 4-13
Using Views.................................................................................... 4-16
Port List View.......................................................................... 4-16
Node List View ....................................................................... 4-18
Performance View .................................................................. 4-20
Zoning View............................................................................ 4-20
FRU List View ......................................................................... 4-22
Performing Port Diagnostics........................................................ 4-23
Port LEDs................................................................................. 4-23
Hardware View....................................................................... 4-23
PerformanceView ................................................................... 4-27
Perform Loopback Tests ........................................................ 4-31
Collecting Maintenance Data....................................................... 4-36
Retrieving Maintenance Information .................................. 4-37
Obtaining Product Information............................................ 4-39
Clean Fiber-Optic Components................................................... 4-41
Power-On Procedure..................................................................... 4-42
Power-Off Procedure..................................................................... 4-43
Reset or IPL the Switch................................................................. 4-44
Reset the Switch...................................................................... 4-44
IPL the Switch......................................................................... 4-45

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Connectrix DS-xxM2 Fibre Channel Switch Installation and Service Manual
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Set the Switch Online or Offline.................................................. 4-46
Set Online State ...................................................................... 4-46
Set Offline State...................................................................... 4-47
Block and Unblock Ports.............................................................. 4-48
Block a Port............................................................................. 4-48
Unblock a Port........................................................................ 4-49
Manage Firmware Versions......................................................... 4-50
Determine a Switch Firmware Version............................... 4-50
Add a Firmware Version....................................................... 4-51
Modify a Firmware Version Description............................ 4-53
Delete a Firmware Version.................................................... 4-54
Download a Firmware Version to a Switch........................ 4-55
Upgrading Firmware Using the Embedded Web
Server....................................................................................... 4-58
Activating (Installing) Optional Features........................... 4-60
Manage Configuration Data........................................................ 4-62
Back Up the Configuration................................................... 4-62
Restore the Configuration..................................................... 4-63
Reset Configuration Data...................................................... 4-64
Install or Upgrade Software......................................................... 4-66
Chapter 5 FRU Removal and Replacement
Procedural Notes............................................................................. 5-2
Remove and Replace FRUs............................................................ 5-3
FRUs........................................................................................... 5-3
SFP Transceiver ........................................................................ 5-3
Power Supply ........................................................................... 5-6
Cooling Fan............................................................................... 5-8
Chapter 6 Illustrated Parts Breakdown
Front-Accessible FRUs.................................................................... 6-2
Rear-Accessible FRUs..................................................................... 6-3
DS-32M2 Switch....................................................................... 6-3
DS-16M2 Switch....................................................................... 6-4
Appendix A Messages
Connectrix Manager and Fabric Manager Messages ............... A-2
A ................................................................................................ A-2
C................................................................................................. A-3
D ................................................................................................ A-7
E................................................................................................. A-8

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Contents
F.................................................................................................. A-9
I................................................................................................... A-9
N............................................................................................... A-10
O............................................................................................... A-11
P................................................................................................ A-12
R ............................................................................................... A-12
S................................................................................................ A-13
T................................................................................................ A-13
Y ............................................................................................... A-16
Z ............................................................................................... A-17
DS-XXM Product Manager Messages ....................................... A-18
A............................................................................................... A-18
C............................................................................................... A-19
D............................................................................................... A-26
E................................................................................................ A-26
F................................................................................................ A-27
I................................................................................................. A-28
L................................................................................................ A-32
M.............................................................................................. A-33
N............................................................................................... A-33
P................................................................................................ A-34
R ............................................................................................... A-36
S................................................................................................ A-36
T................................................................................................ A-38
U............................................................................................... A-41
Y ............................................................................................... A-41
Appendix B Event Code Tables
Event Code Overview ................................................................... B-2
System Events (000 through 199) ................................................ B-3
Power Supply Events (200 through 299) .................................. B-17
Fan Module Events (300 through 399) ...................................... B-22
CTP Card Events (400 through 499) .......................................... B-30
FPM Card Events (500 through 599) ......................................... B-42
SBAR Assembly Events (600 through 699) .............................. B-56
Thermal Events (800 through 899) ............................................ B-59
Connectrix Manager Events (0 to 57) ........................................ B-64
Product Management Service Event Codes (1 to 30) .............. B-75
Appendix C Restore Connectrix Service Processor
Requirements .................................................................................. C-2
Connectrix Service Processor Restore Procedure ...................... C-4