Emerson Branson 2000X ae User manual

2000X ae
Actuator
Original Instructions
1019571 - REV. 03
Operating Manual
Branson Ultrasonics Corp.
120 Park Ridge Road
Brookfield, CT 06804
[phone]
http://www.bransonultrasonics.com
Branson Ultrasonics (Shanghai) Co., Ltd.
2nd Floor, Building No. 5
No 758, East Rong Le Road,
Song Jiang Industrial Zone, Shanghai, PRC, 201613
86-21-3781-9600
http://www.bransonultrasonics.com

ii 1019571 REV. 03

1019571 REV. 03 iii
Manual Change Information
At Branson, we strive to maintain our position as the leader in ultrasonics plastics joining,
cleaning and related technologies by continually improving our circuits and components in
our equipment. These improvements are incorporated as soon as they are developed and
thoroughly tested.
Information concerning any improvements will be added to the appropriate technical
documentation at its next revision and printing. Therefore, when requesting service
assistance for specific units, note the Revision information found on this document, and
refer to the printing date which appears on this page.
Copyright
Copyright © 2023 Branson Ultrasonics Corporation.
All rights reserved.
Contents of this publication may not be reproduced in any form without the written
permission of Branson Ultrasonics Corporation.
Loctite is a registered trademark of Henkel Corporation U.S.A. Other trademarks and
service marks mentioned herein are held by their respective owners.

iv 1019571 REV. 03
Foreword
Congratulations on your choice of a Branson Ultrasonics Corporation system!
The Branson 2000X Series system is process equipment for the joining of plastic parts
using ultrasonic energy. It is the newest generation of product using this sophisticated
technology for a variety of customer applications. This Operating Manual is part of the
documentation set for this system, and should be kept with the equipment.
Thank you for choosing Branson!
Introduction
This manual is arranged into several structured chapters which will help you find the
information you may need to know to safely handle, install, set up, program, operate,
and/or maintain this product. Please refer to the Table of Contents and/or the Index of
this manual to find the information you may be looking for. In the event you require
additional assistance or information, please contact our Product Support department (see
1.4 How to Contact Branson for information on how to contact them) or your local Branson
representative.

1019571 REV. 03 v
Table of Contents
Chapter 1: Safety and Support
1.1 Safety Requirements and Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.2 General Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.3 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.4 How to Contact Branson. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.5 Returning Equipment for Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
1.6 Obtaining Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
1.7 Disposing Obsolete Machines and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Chapter 2: Introduction to the 2000Xae Actuator
2.1 Models Covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
2.2 Overview of this Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
2.3 Features of the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
2.4 Controls and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
2.5 Welding Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
2.6 Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Chapter 3: Delivery and Handling
3.1 Shipping and Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
3.2 Receiving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
3.3 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
3.4 Returning Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Chapter 4: Installation and Setup
4.1 About Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
4.2 Handling and Unpacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
4.3 Take Inventory of Small Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
4.4 Installation Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
4.5 Installation Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
4.6 Guards and Safety Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
4.7 Rack Mount Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
4.8 Assemble the Acoustic Stack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
4.9 Mounting the Fixture on the Branson Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
4.10 Testing the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
4.11 Still Need Help? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Chapter 5: Technical Specifications
5.1 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
5.2 Physical Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Chapter 6: Operation
6.1 Actuator Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
6.2 Initial Actuator Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
6.3 Operating the Actuator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Chapter 7: Maintenance
7.1 Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
7.2 Periodic and Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
7.3 Parts Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

vi 1019571 REV. 03
Appendix A: Manual Revisions
A.1 Manual Revisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

1019571 REV. 03 vii
List of Figures
Chapter 1: Safety and Support
Figure 1.1 Connector label on the 2000X ae Actuator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Figure 1.2 Caution label on the 2000X ae Actuator for the factory air supply . . . . . . . . . . . . . . 3
Figure 1.3 Safety Labels on front of the 2000X ae Actuator . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Figure 1.4 CE Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 2: Introduction to the 2000Xae Actuator
Figure 2.1 Left Side View of the 2000Xae Actuator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Chapter 3: Delivery and Handling
Chapter 4: Installation and Setup
Figure 4.1 Unpacking the Stand (Actuator on a Base); Right-side View of Stand . . . . . . . . . . .36
Figure 4.2 Unpacking the Stand (15 kHz ae Actuator on a Base), Right-side View of the Stand .36
Figure 4.3 Unpacking the Stand (Actuator on a Hub); Hub Shown Separately . . . . . . . . . . . . .37
Figure 4.4 Ultrasonic Converter (J-Type for Stand-Alone Use) and Booster . . . . . . . . . . . . . . .39
Figure 4.5 Power Supply Dimensional Drawing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Figure 4.6 2000X ae Actuator Dimensional Drawing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Figure 4.7 2000X 15 kHz ae Actuator Dimensional Drawing. . . . . . . . . . . . . . . . . . . . . . . . . .47
Figure 4.8 Block Wiring Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Figure 4.9 Base Mounting Centers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Figure 4.10 Base Mounting Centers 2000X 15 kHz ae Actuator. . . . . . . . . . . . . . . . . . . . . . . . .51
Figure 4.11 Mounting Bolt Pattern for the Hub (for Stand on Hub) . . . . . . . . . . . . . . . . . . . . . .52
Figure 4.12 Rear view of Actuator, showing Mounting Surface, Bolt and Guide Pin locations . . . 54
Figure 4.13 Rear View of 2000X 15 kHz ae Actuator, showing Mounting Surface, Bolt and
Guide Pin Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Figure 4.14 Connections on Rear of Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Figure 4.15 Electrical Connections from Power Supply to a 2000X-series Actuator . . . . . . . . . . .57
Figure 4.16 Start Switch Connection Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Figure 4.17 User I/O Cable Identification and Wire Color Diagram . . . . . . . . . . . . . . . . . . . . . .60
Figure 4.18 International Harmonized Line Cord Color Code . . . . . . . . . . . . . . . . . . . . . . . . . .63
Figure 4.19 Actuator Emergency Stop Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Figure 4.20 Detail of Rack Mount Handle Kit Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Figure 4.21 Assembling the 20 kHz Acoustic Stack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Figure 4.22 Connecting Tip to Horn. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Figure 4.23 Installing a 15 kHz, 20 kHz and 30 kHz Stack in a Branson Actuator . . . . . . . . . . . .73
Figure 4.24 Installing a 40 kHz Stack in a Branson Actuator . . . . . . . . . . . . . . . . . . . . . . . . . .74
Figure 4.25 Mounting Circles on Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Figure 4.26 Normal Front Panel Display After Power-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Chapter 5: Technical Specifications
Figure 5.1 2000X Actuator Pneumatic Schematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Chapter 6: Operation
Chapter 7: Maintenance
Appendix A: Manual Revisions
Figure A.1 Location of the information Label in the 2000X Actuator. . . . . . . . . . . . . . . . . . . .106

viii 1019571 REV. 03

1019571 REV. 03 ix
List of Tables
Chapter 1: Safety and Support
Table 1.1 Manufacturers of Protective Materials and Equipment . . . . . . . . . . . . . . . . . . . . . . 5
Table 1.2 Branson Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Chapter 2: Introduction to the 2000Xae Actuator
Chapter 3: Delivery and Handling
Table 3.1 Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Table 3.2 Inspect the Actuator upon delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Chapter 4: Installation and Setup
Table 4.1 Small Parts included (=x) with Power Supply and/or Actuator Assemblies . . . . . . . .40
Table 4.2 List of Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Table 4.3 Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Table 4.4 Input Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Table 4.5 Cubic Feet of air per minute per inch of stroke length (each direction). . . . . . . . . . .44
Table 4.6 Printer Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Table 4.7 User I/O Cable Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Table 4.8 User I/O Input and Output Function Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Table 4.9 User I/O DIP Switch Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Table 4.10 Rack Mount Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Table 4.11 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Table 4.12 Acoustic Stack Assembly for a 15 kHz System . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Table 4.13 Acoustic Stack Assembly for a 20 kHz System . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Table 4.14 Acoustic Stack Assembly for a 30 kHz System . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Table 4.15 Acoustic Stack Assembly for a 40 kHz System . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Table 4.16 Stud Torque Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Table 4.17 Tip to Horn Torque Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Chapter 5: Technical Specifications
Table 5.1 Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Table 5.2 Max. welding force, dynamic trigger force, dynamic follow-through . . . . . . . . . . . . .80
Table 5.3 Maximum Traverse Speed (Application dependant) . . . . . . . . . . . . . . . . . . . . . . . .80
Table 5.4 Description of Controls on Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Chapter 6: Operation
Table 6.1 To adjust the Mechanical Stop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Table 6.2 To operate the ae Actuator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Chapter 7: Maintenance
Table 7.1 Component Replacements Based on Cycles Run . . . . . . . . . . . . . . . . . . . . . . . . . .97
Table 7.2 Accessories List for ae Actuator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Table 7.3 Spare Parts List for the Actuator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Table 7.4 Suggested Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Table 7.5 Accessories List 2000X 15 kHz ae Actuator. . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Table 7.6 Spare Parts List 2000X 15 kHz ae Actuator. . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Appendix A: Manual Revisions
Table A.1 Manual revisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

x 1019571 REV. 03

1019571 REV. 03 1
Chapter 1: Safety and Support
1.1 Safety Requirements and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.2 General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.3 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.4 How to Contact Branson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.5 Returning Equipment for Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.6 Obtaining Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.7 Disposing Obsolete Machines and Accessories . . . . . . . . . . . . . . . . . . . . . 14
This chapter contains an explanation of the different Safety Notice symbols and icons
found both in this manual and on the product itself and provides additional safety
information for ultrasonic welding. This chapter also describes how to contact Branson for
assistance.

2 1019571 REV. 03
1.1 Safety Requirements and Warnings
1.1.1 Symbols Found in this Manual
These symbols used throughout this manual warrant special attention.
WARNING Indicates a possible danger
If these risks are nor avoided, death or severe injury might result.
CAUTION Indicates a possible danger
If these risks are not avoided, slight or minor injury might result.
NOTICE Indicates a possible damaging situation
If this situation is not avoided, the system or something in its vicinity
might get damaged.
Application types and other important or useful information are
emphasized.

1019571 REV. 03 3
1.1.2 Symbols Found on the Product
Familiar graphic warning symbols are used to alert the user to items of concern or hazard.
The following warning symbols appear on the 2000X energy Actuator.
Figure 1.1 Connector label on the 2000X ae Actuator
Figure 1.2 Caution label on the 2000X ae Actuator for the factory air supply
Figure 1.3 Safety Labels on front of the 2000X ae Actuator

4 1019571 REV. 03
1.2 General Precautions
Take the following precautions before servicing the power supply:
• Be sure the power switch is in the Off position before making any electrical connections
• To prevent the possibility of an electrical shock, always plug the power supply into a grounded
power source
• Power supplies produce high voltage. Before working on the power supply module, do the
following:
• Turn off the power supply;
• Unplug main power; and
• Allow at least 5 minutes for capacitors to discharge
• Before working on the actuator, or opening the door:
• Disconnect the power supply signal cable
• Engage the E-Stop
• High voltage is present in the power supply. Do not operate with the cover removed
• High line voltages exist in the ultrasonic power supply module. Common points are tied to circuit
reference, not chassis ground. Therefore, use only non-grounded, battery-powered multimeters
when testing these modules. Using other types of test equipment can present a shock hazard
• Be sure power is disconnected from the power supply before setting a DIP switch
• Keep hands from under the horn. Down force (pressure) and ultrasonic vibrations can cause
injury
• Do not cycle the welding system if either the RF cable or converter is disconnected
• When using larger horns, avoid situations where fingers could be pinched between the horn and
the fixture
• Be aware that the actuator is “armed” if air pressure is indicated on the front panel air pressure
gauge
• In normal operation, bearing seals will retain an adequate amount of grease for safe bearing
operation. Bearing can leak but contains enough grease for the life of the bearing. Removing and
running without grease will void the warranty. For more information contact product support
CAUTION Loud Noise Hazard
Sound level and frequency of the noise emitted during the ultrasonic
assembly process may depend upon a. type of application, b. size,
shape and composition of the material being assembled, c. shape
and material of the holding fixture, d. welder setup parameters and
e. tool design.
Some parts vibrate at an audible frequency during the process. Some
or all of these factors may result in an uncomfortable noise being
emitted during the process. In such cases operators may need to be
provided with personal protective equipment.
See 29 CFR (Code of Federal Regulations) 1910.95 Occupational
Noise Exposure. Refer to following Table 1.1 Manufacturers of
Protective Materials and Equipment.

1019571 REV. 03 5
Table 1.1 Manufacturers of Protective Materials and Equipment
Hearing Protectors
Safeware, Inc
9475 Lottsford Rd.
Suite 150
Largo, MD 20774-5351
www.safewareinc.com
David Clark
360 Franklin St.
Box 15054
Worcester, MA 01615-0054
www.davidclark.com
Softcomm Products
2310 - T South Airport Blvd.
Chandler, AZ 85224
Elvex Corp
13 Trowbridge Drive
Bethel, CT 06801
Sound Absorbing Material
American Acoustical Products
6 October Hill Road
Holliston, MA 01746
Tamer Industries
185 Riverside Av.
Somerset MA 02725
Singer Safety Co.
2300 W. Logan Blvd.
Chicago IL 60647-2023
Foamex
1501 E. Second St.
Eddystone PA 19022
Polymer Technologies, Inc.
420 - T Corporate Blvd.
Newark, DE 19702
Soundcoat Company
1 Burt Drive
Deer Park, NY 11729
Static Protection Equipment
Polygenex
PO Box 4468
Cary, NC 27519
Electrostatics, Inc.
352D Godshall Dr.
Harleysville, PA 19438-2017
Terra Universal
700 - N Harbor Blvd.
Anaheim, CA 92805
www.terrauni.com

6 1019571 REV. 03
1.2.1 Intended Use of the System
The 2000X-series Power Supply and ae Actuator are components of an ultrasonic welding
system. These are designed for a wide variety of welding or processing applications.
1.2.2 Safety Measures and Guards
The 2000X ae Actuator, along with its 2000X Power Supply, contains software-controlled
electronic safety devices intended to prevent the machine from operating in a fashion
harmful to the user. Start Switch and Emergency Stop controls are designed to prevent
undesirable startup.
1.2.3 Emissions
When being processed, certain plastic materials can emit toxic fumes, gases or other
emissions that can be hazardous to the operator’s health. Where such materials are
processed, proper ventilation of the workstation is required. Check your materials
suppliers for recommended protection when processing their materials.
1.2.4 Setting up the Workplace
Measures for setting up a workplace for safe operation of the ultrasonic welder are
outlined in Chapter 4: Installation and Setup and in the 2000-series Installation Guide.
1.2.5 Regulatory Compliance
The Branson 2000X ae Actuator and converter receive their power and control from a
2000X-series power supply, and together make up a system. The 2000X power supply is
designed for compliance with the following regulatory and agency standards:
• ANSI Z535.1 Safety Color Code
• ANSI Z535.3 Criteria for Safety Symbols
• ANSI Z535.4 Product Safety Signs and Labels
• BS EN ISO 12100-1, -2 Safety of Machinery - Basic concepts, general guidelines for design
• EN 55011 Limits and methods of measurement of radio disturbance of industrial, scientific and
medical radio-frequency equipment
• EN 60204-1 Safety of Machinery - Electrical Equipment of machines
• EN 60529 Degrees of protection provided by enclosure
• EN 60664-1 Insulation coordination for equipment within low-voltage systems
• EN 61000-3-3 Electromagnetic Compatibility - Limitations of voltage fluctuations and flicker in
low voltage supply systems (for European products that draw less than 1000 watts from the line
at full rated power)
• EN 61000-6-2 Electromagnetic Compatibility - Generic standards - Immunity for industrial
environments
• EN 61310-2 Safety of Machinery - Indication, marking, actuation
• NFPA 70 National Electrical Code Article 670 Industrial Machinery
CAUTION
Processing of many materials, such as PVC, can be hazardous to an
operator’s health and could cause corrosion/damage to the
equipment. Use proper ventilation and take protective measures.

1019571 REV. 03 7
• NFPA 79 Electrical Standard for Industrial Machinery
• 29 CFR 1910.212 OSHA General Requirements for all machines
• 47 CFR Part 18 Federal Communication Commission
All products with CE Mark require: Same as above plus
EN 61000-3-2 Electromagnetic Compatibility - Limits for harmonic emissions (for
European products that draw less than 1000 watts from the line at full rated power)
Figure 1.4 CE Mark

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1.3 Warranty
For warranty information please reference the warranty section of Terms and Conditions
found at: www.emerson.com/branson-terms-conditions.

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1.4 How to Contact Branson
Branson is here to help you. We appreciate your business and are interested in helping
you successfully use our products. To contact Branson for help, use the following
telephone numbers, or contact the field office nearest you.
Brookfield:
•Brookfield Main Number (all Departments): [phone] (Eastern Time Zone)
•Parts Store (direct number): [phone] (Central Time Zone)
•Repair department: (877)-330-0405 (Central Time Zone)
•For emergency after-hours service (5pm-8am Est): [phone] (US phone numbers
only)
Shanghai
•Main number: 86 21 3781 9600
Tell the operator which product you have and which person or department you need (see
Section 1.5.3 Departments to Contact). If you are calling after hours, please leave a voice
message with your name and return telephone number.
1.4.1 Before Calling Branson for Assistance
This manual provides information for troubleshooting and resolving problems that could
occur with the equipment (see Chapter 7: Maintenance). If you still require assistance,
Branson Product Support is here to help you. To help identify the problem, use the
following questionnaire which lists the common questions you will be asked when you
contact the Product Support department.
Before calling, determine the following information:
1. Your company name and location.
2. Your return telephone number.
3. Have your manual with you. If troubleshooting a problem, refer to Chapter 7: Maintenance.
4. Know your equipment model and serial numbers (found on a gray data label on the units).
Information about the Horn (part number, gain, etc.) or other tooling may be etched into the
tooling. Software- or firmware-based systems may provide a BOS or software version number,
which may be required.
5. What tooling (horn) and booster are being used?
6. What are the setup parameters and mode?
7. Is your equipment in an automated system? If so, what is supplying the “start” signal?
8. Describe the problem; provide as much detail as possible. For example, is the problem
intermittent? How often does it occur? How long before it occurs if you are just powering up?
If an error is occurring, which error (give error number or name)?
9. List the steps you have already taken.
10.What is your application, including the materials being processed?
11.Have a list of service or spare parts you have on hand (tips, horns, etc.)
12.Notes: ______________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________

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1.5 Returning Equipment for Repair
Before sending equipment for repair, provide as much information with the equipment to
help determine the problem with the system. Fill in any details below or on a separate
sheet.
Describe the problem; provide as much detail as possible. For example, is this a new
problem? Is the problem intermittent? How often does it occur? How long before it occurs
if you are just powering up?
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
If you are returning equipment to Branson for repair, you must first call the Repair
department to obtain a Returned Goods Authorization (RGA) number. (If you request
it, the repair department will fax a Returned Goods Authorization form to fill out and
return with your equipment).
Branson Repair Department, C/O Zuniga Logistics, LTD
12013 Sara Road, Killam Industrial Park
Laredo, Texas 78045 U.S.A.
direct telephone number: [phone]
fax number: [phone]
• Provide as much information as possible that will help identify the need for repair
• Carefully pack the equipment in original packing cartons
• Clearly label all shipping cartons with the RGA number on the outside of cartons as well as on
your packing slip, along with the reason for return
• Return general repairs by any convenient method. Send priority repairs by air freight
• You must prepay the transportation charges FOB Laredo, Texas, U.S.A.
1.5.1 Get an RGA Number
RGA# _____________
If you are returning equipment to Branson, please call the Repair Department to obtain a
Returned Goods Authorization (RGA) number. (At your request, the Repair Department
will fax an RGA form to fill out and return with the equipment).
NOTICE
To return equipment to Branson, you must first obtain an RGA
number from a Branson representative, or the shipment may be
delayed or refused.