Empire Comfort Systems EBL74 User manual

Owner’s Manual
Model
EBL74
7214000200R02
IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this replace. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.
To view the full line of Empire products, please visit
www.empirecomfort.com

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Table of Contents
Always use a qualied technician or
service agency to repair this replace.
!NOTE: Procedures and
techniques that are considered
important enough to emphasize.
CAUTION: Procedures and
techniques which, if not carefully
followed, will result in damage to
the equipment.
WARNING: Procedures and
techniques which, if not carefully
followed, will expose the user to
the risk of re, serious injury, or
death.
Welcome & Congratulations ...................3
IMPORTANT INSTRUCTIONS .................4
Quick Reference Guide ......................6
Fireplace Installation ........................7
Site Selection ................................. 7
For Bathroom Use .............................. 7
Wiring ....................................... 8
Surface Mount Installation .......................10
Flush Mounted Installation - 2x8 Framing ............12
Front Glass Installation .........................13
Operation ................................14
Maintenance ..............................17
Warranty .................................18
Technical Support ..........................20

3
Welcome & Congratulations
Thank you and congratulations for purchasing an electric replace from
Empire.
NO NEED TO RETURN TO THE STORE
If you have general questions about our products, please e-mail us at
[email protected].
If you have a service or repair question, please contact your dealer.
Serial Number
Label Rating Label with
Model Number
Please carefully read and save these instructions.
CAUTION: Read all instructions and warnings carefully before
starting installation. Failure to follow these instructions may result in
a possible electric shock, re hazard and will void the warranty.

4 www.empirecomfort.com
When using electrical appliances,
basic precautions should always
be followed to reduce the risk of
fire, electric shock, and injury to
persons, including the following:
① Read all instructions before
installing or using this electric
replace.
② This replace is hot when in
use. To avoid burns, do not let
bare skin touch hot surfaces.
The trim around the heater outlet
becomes hot during heater opera-
tion.
DANGER: High temperatures
may be generated under certain
abnormal conditions. Do not par-
tially or fully cover or obstruct the
front of this heater.
③Extreme caution is neces-
sary when any heater is used by
or near children or invalids and
whenever the unit is left operating
and unattended.
④Young children should be
supervised to ensure that they do
not play with the appliance.
⑤ The appliance is not intended
for use by young children or
inrmed persons without supervi-
sion.
IMPORTANT INSTRUCTIONS
⑥ Do not operate the unit after
it malfunctions. Disconnect power
at the service panel and contact
your dealer.
⑦ Do not use outdoors.
⑧Never locate replace where
it may fall into a bathtub or other
water container.
⑨ To disconnect the replace,
turn the controls o󰀨, then dis-
connect the circuit at the main
disconnect panel.
⑩ Do not locate the heater im-
mediately below a xed socket-
outlet.
⑪ Do not insert or allow foreign
objects to enter any ventilation
or exhaust opening as this may
cause an electric shock or re, or
damage to the heater.
⑫ To prevent a possible fire, do
not block air intakes or exhaust in
any manner.
⑬ All electrical heaters have
hot and arcing or sparking parts
inside. Do not use in areas where
gasoline, paint, or ammable
liquids are used or stored.

5
SAVE THESE INSTRUCTIONS
⑭Use this heater only as
described in this manual. Any
other use not recommended by
the manufacturer may cause re,
electric shock or injury to persons.
⑮ Do not burn wood or other
materials in the electric replace.
⑯ Do not strike the replace
glass.
⑰ Always use a certied electri-
cian should new circuits or outlets
be required.
⑱ Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the
unit.
⑲When transporting or stor-
ing the unit and cord, keep in a
dry place, free from excessive
vibration and store so as to avoid
damage.
WARNING: Remote control
contains small batteries. Keep
away from children. If swallowed,
seek medical attention immedi-
ately.
WARNING: Do not install bat-
tery backwards, charge, put in re
or mix with used or other battery
types - may explode or leak caus-
ing injury.
!NOTE: Changes or modica-
tions not expressly approved by
the party responsible for compli-
ance could void user's authority to
operate the equipment.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICABLE PARTS INSIDE
IMPORTANTINSTRUCTIONS

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Quick Reference Guide
Figure 1
1. The electrical information regard-
ing your electric replace can be
found on the rating label located
on the front of the unit, behind the
glass.
2. If you have general questions
about our products, please e-mail
us at [email protected].
If you have a service or repair
question, please contact your
dealer.
3. For dimensions of your replace,
refer to Figure 1.
[7.1 in.]
467 mm
[18.4 in.]
1883 mm [74.1 in.]
493 mm
[19.4 in.]
187 mm
[7.3 in.]
1844 mm [72.6 in.]

7
Site Selection
Review and consider all of the fol-
lowing conditions before installation:
• Dimensions of the unit: 74.1 in.
(1883 mm) x 19.4 in. (494 mm)
• For surface installation, the unit
requires a minimum of 2 wall
studs in order to ensure secure
installation. For other installa-
tion methods, suitable framing is
required.
There are two possible mounting
methods:
• Surface mount (pg. 10);
• Flush mount (pg. 11).
WARNING: The top of the
replace is to be installed at least
4" (10.2 cm) from the ceiling.
CAUTION: Ensure installation
does not allow replace to be
in direct contact with building
vapor barrier or insulation and
meets all local building code.
!NOTE: A dedicated, properly
fused 15 Amp circuit is required,
rated for the appropriate voltage
(120V, 240V).
WARNING: Construction and
electrical outlet wiring must
comply with local building codes
and other applicable regulations
to reduce the risk of re, electric
shock and injury to persons.
Fireplace Installation
WARNING: To reduce the risk of
re, do not store or use gasoline
or other ammable vapors or liq-
uids in the vicinity of the heater.
1. Select a location that is not
susceptible to moisture and is
away from drapes, furniture and
high tra󰀩c.
2. Unpack the replace, front glass
and hardware from the box and
remove all packaging materials
before installation.
3. Store the replace in a safe, dry
and dust free location until you
are ready to install the replace.
For Bathroom Use
If this unit is installed in a bathroom it
must be protected by a GFI recep-
tacle or circuit. If receptacle is used it
must be readily accessible.
To prevent electrical shock this
unit is an electrical appliance that
is NOT watertight and must be
installed as to prevent water from
entering unit. This must be installed
away from showers, tubs, etc.
Never locate replace where it may
fall into a bathtub or other water
container.

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Fireplace Installation
Wiring
WARNING: To reduce the risk
of re, electric shock or injury to
persons, always use a licensed
electrician.
WARNING: Ensure that the
circuit on which the replace is
to be installed has the power
cut o󰀨 at the service panel
until installation is complete.
1. Carefully remove the electrical
cover bracket from the back of
the replace by removing the
three retaining screws. (Figure 2)
2. Leaving a minimum of 3 in.
(7.6 cm) of slack, route the
power supply through a cable
clamp (not included) and the
hole in the electrical cover
bracket.
3. Remove the cover o󰀨 of the
unit at the front to access the
wire connections. (Figure 3)
Wiring Diagram
AC/DC
ADAPTER
RELAY BOARD
SWITCH BOARD
DISPLAY / CONTROL BOARD
THERMISTOR
LED STRIPS
(RGB) - MEDIA
FLAME LED STRIPS (AMBER)
CUTOUT
THERMAL
FLICKER MOTOR
BLOWER MOTOR
LED STRIPS
(RGB) - FLAME
M
M
ELEMENTS
LED DRIVER
BOARDS
Figure 2
Screws
Electrical Cover Bracket

9
Fireplace Installation
For 120V Installations
Use two conductor, non-metallic
sheath cable with ground wire
(3 wires total) for the incoming
power supply.
CAUTION: Use the appropri-
ate wire to meet local and
national electrical codes for
rated power consumption.
• Connect the L1 wire from the
unit to the live wire from the
power supply.
• Connect the N and H1 wires
from the unit to the neutral
wire from the power supply.
• Connect the L2 and H2 wires
together, with a wire connec-
tor and leave them discon-
nected from everything.
• Attach the grounding wire to
the cover with the provided
grounding screw. Place wire
in-between screw and lock
washer and tighten (Figure 4).
• Reposition the electrical cover
brackets over the wires and
connectors and attach to re-
place chassis using the screw
removed in step 1 and step 3.
Figure 4
Hole for
Ground Screw
Figure 3

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Fireplace Installation
For 240V Installations
Use three conductor, non-metallic
sheath cable with ground wire
(4 wires total) for the incoming
power supply on replace inserts.
CAUTION: Use the appropri-
ate wire to meet local and
national electrical codes for
rated power consumption.
• Connect the L1 wire from the
unit to the L1 wire from the
power supply.
• Connect the L2 wire from the
unit to the L2 wire from the
power supply.
• Connect the N wire from the
unit to the neutral wire from
the power supply.
• Connect the H1 and H2 wires
together, with a wire connec-
tor and leave them discon-
nected from everything.
• Attach the grounding wire to
the cover with the provided
grounding screw. Place wire
in-between screw and lock
washer and tighten (Figure 4).
• Reposition the electrical cover
brackets over the wires and
connectors and attach to re-
place chassis using the screw
removed in step 1 and step 3.
Surface Mount Installation
CAUTION: Two people will be
required for various steps of
this procedure.
WARNING: Ensure that the
circuit on which the replace is
to be installed has the power
cut o󰀨 at the service panel
until installation is complete.
1. Determine the mounting
location of the unit so that the
wall-mounting bracket can be
installed into 3 wall studs.
!NOTE: It is recommended
that the mounting bracket be
installed 56 in. (142 cm) o󰀨
of the ground to maintain an
optimized viewing angle of the
ame.
2. Hold the wall mounting brack-
et, with the bubble level on
the top, on the wall so that the
bubble on the level is centered
between the two black lines.
3. Mark the 4 mounting screw
locations, on the wall, ensur-
ing that the wall bracket stays
level. (Figure 5)
4. In locations where the screws
are being installed only into
drywall, install the supplied
wall anchors before installing

11
Fireplace Installation
the screw (predrill if required).
5. Secure the wall bracket to the
wall using the supplied 1½ in.
(3.8 cm) mounting screws and
washers into the wall and/or
wall anchors.
6. Install the bottom support brack-
et to the wall centered with the
wall mounting bracket, using the
appropriate mounting hardware,
13 ¾" (350 mm) below the wall
mounting bracket. (Figure 5)
7. Remove the center screw from
the bottom of the replace.
(Figure 6)
8. Hang the replace from the
bracket.
9. Install the removed screw
through the bottom support
bracket into the replace.
10. Refer to Front Glass Installation
section nal installation proce-
dures.
Figure 5
Figure 6

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Fireplace Installation
Flush Mounted Installation -
2x8 Framing
CAUTION: Two people will be
required for various steps of this
procedure.
1. Prepare a wall with a framed
opening of 73 in. (185.4 cm)
wide x 18 ½ in. (47 cm) high
(Figure 7).
!NOTE: It is recommended that
the bottom of the unit not be
mounted higher than 40 in.
(102 cm) from the ground to
maintain an optimized viewing
angle of the ame.
WARNING: Do not attempt to
wire your own new outlets or
circuits. To reduce the risk of re,
electric shock or injury to persons,
always use a licensed electrician.
WARNING: Ensure that the
circuit on which the replace is
to be installed has the power
cut o󰀨 at the service panel until
installation is complete.
2. Lift replace and insert into
opening. The replace's mount-
ing trim should be ush against
the wall (Figure 7).
3. Use the supplied bubble level
to level the replace within the
framing, adjust as required.
4. Drive four supplied mounting
screws through the four mount-
ing holes located on the inside
surface of the replace chassis,
into wall studs (Figure 8).
5. Refer to Front Glass Installa-
tion section for nal installation
procedures.
Mounting hole
Mounting hole
Wall
surface
Figure 8
Figure 7 2 x 8 Framing

13
Figure 9
Front tray
Front glass
assembly
Figure10 Tab
Hooks (4)
Mounts (4)
Front Glass Installation
1. Pour and evenly distribute the
supplied media in the Media
tray of the firebox (Figure 9).
2. Carefully mount front glass
assembly so that the front
glass hooks hang on the front
glass mounts on the fireplace
(Figure 9).
3. Use the supplied four Phillips
sheet metal screws to fasten
the glass assembly tabs to the
fireplace (Figure10).

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Operation
• The unit will turn on with the
same functions that it was set
to when it was turned O󰀨 and
the intake temperature will
be indicated on the Floating
DisplayTM.
!NOTE: When any button is
pressed the intake tempera-
ture will be displayed on the
Floating DisplayTM for 5 sec-
onds.
B. Flame E󰀨ects
Turns the ame e󰀨ect On and O󰀨.
→ Activated by pressing the
button on the remote.
C. Heat ON/OFF
Turns the heater On and O󰀨.
→ Activated by pressing the
button on the unit or the remote.
WARNING: This electric re-
box must be properly installed
before it is used.
The unit can be controlled by
either the manual controls which
are located on the upper right of
the replace or the remote (Figure
11 & 12).
The replace is supplied with an
IR multifunction remote control.
!NOTE: To operate correctly,
the remote control must be
pointed towards the Floating
DisplayTM.
A. Standby
Turns the unit On and O󰀨.
→ Activated by pressing the
Standby button on the remote
or the unit.
Figure 11 A C DEF
Floating
DisplayTM
Figure 12
A
D
BC
E
G
H
F

15
Operation
• Indicated by the icon and
the intake temperature be-
ing displayed on the Floating
DisplayTM, for 5 seconds before
turning off.
!NOTE: After the heater is
switched o󰀨, there is a 60 sec-
ond fan delay, where the fan
will continue running before
turning o󰀨.
!NOTE: The unit can be
operated in Heat Only Mode.
When the unit is only running
with the heater, the icon will
continuously be displayed on
the Floating DisplayTM.
!NOTE: The heater may emit
a slight, harmless odor when
rst used. This odor is a nor-
mal condition caused by initial
heating of internal heater parts
and will not occur again.
D & E. Thermostat Controls
Adjusts the temperature set point
to your individual requirements.
Once the desired set temperature
is reached the heater will turn off.
The heater will cycle on and off
to maintain the desired set tem-
perature. The default temperature
setting is 72°F (22°C).
→ Adjusted by pressing the
to decrease the setpoint and
the to increase the setpoint
on the unit or the remote.
• The Floating DisplayTM will in-
dicate the temperature setpoint
as it is adjusted.
!NOTE: Holding the and
the buttons down for
two seconds, on the unit, will
change the temperature from
°C to °F, or vice versa.
Disable Heat
If desired, depending on the sea-
son, the heater on the unit can be
disabled. The unit will operate in
the same fashion, with remainder
of the controls.
Pressing the and buttons
on the unit at the same time and
holding for 2 seconds will disable
and enable the heater.
!NOTE: When the heater has
been disabled and either the
or the is pressed the
Floating DisplayTM will indi-
cate "--".
F. Color Themes
Di󰀨erent presets of ambient light-
ing color combinations contained
in the unit.

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→ To set the timer press the timer
button on the remote, repeat-
edly, until the desired time is
displayed.
• The Floating DisplayTM will
display the di󰀨erent times as it
is adjusted. Once the timer has
begun, pressing the button
will display the time remaining
before the unit turns O󰀨.
!NOTE: The Sleep Timer can
be cancelled at any time by
pressing the button re-
peatedly until the sleep timer
displays nothing.
Resetting the Temperature
Cuto󰀨 Switch
Should the heater overheat, an
automatic cut out will turn the
whole unit o󰀨 and it will not come
back on without being reset. It
can be reset by turning the unit o󰀨
at the main disconnect panel and
waiting 5 minutes before turning
the unit back on.
CAUTION: If you need to
continuously reset the heater,
disconnect power and contact
your dealer.
→ Changed by repeatedly press-
ing the corresponding button
on the remote or the unit.
• Cycles through the di󰀨erent
preset ambient lighting settings
of the unit, this includes di󰀨er-
ent combinations of colours
of the ame base and media
lighting.
!NOTE: The last theme of the
cycle is a prism where the unit
cycles through a variety of co-
lours. Pressing the button
stops the cycling and holds the
unit on the preferred color, in-
dicated by a "U" - Unfreeze or
a "F" - Freeze on the display.
G. Brightness
Changes the brightness of the
lights in the unit.
→ Adjusted by repeatedly press-
ing the corresponding button
on the remote.
• Indicated by the second
digit on the Floating Display™
changing to show: "H" (high),
and "L" (low).
H. Sleep Timer
The Sleep Timer can be set to
automatically shut o󰀨 the replace
after a preset time (from 30 min-
utes to 8 hours).
Operation

17
Remote Control Battery
Replacement
To replace the battery:
1. Slide battery cover open on
the remote control.
2. Correctly install one 3 Volt
(CR2032 [longer life] or
Maintenance
WARNING: Disconnect
power and allow heater to
cool before attempting any
maintenance or cleaning to
reduce the risk of re, electric
shock or damage to persons.
!NOTE: The replace should
not be operated with an accu-
mulation of dust or dirt on or
in the unit, as this can cause
a build up of heat and even-
tual damage. For this reason
the heater must be inspected
regularly, depending upon
conditions and at least at
yearly intervals.
Partially Reective Glass
Cleaning
The partially reective glass is
cleaned in the factory during the
assembly operation. During ship-
ment, installation, handling, etc.,
the partially reective glass may
collect dust particles; these can
be removed by dusting lightly with
a clean dry cloth.
To remove ngerprints or other
marks, the partially reective
glass can be cleaned with a damp
cloth. The partially reective glass
should be completely dried with
a lint free cloth to prevent water
spots. To prevent scratching, do
not use abrasive cleaners.
Fireplace Surface Cleaning
Use only a damp cloth to clean
painted surfaces of the replace.
Do not use abrasive cleaners.
Servicing
Except for installation and clean-
ing described in this manual,
an authorized service repre-
sentative should perform any
other servicing.
Operation
CR2025) battery in the battery
holder.
3. Close the battery cover.
Battery must be recycled
or disposed of properly.
Check with your Local
Authority or Retailer for recycling
advice in your area

18 www.empirecomfort.com
Products to which this limited warranty
applies
This limited warranty applies to your newly
purchased Empire electric replace. This
limited warranty applies only to purchases
made in any of the 50 States of the USA
(and the District of Columbia) except for
Hawaii and Alaska. This limited warranty
applies to the original purchaser of the
product only and is not transferable.
Products excluded from this limited war-
ranty
Products purchased in Hawaii or Alaska
are not covered by this limited warranty.
Products purchased in these States are
sold AS IS without warranty or condition
of any kind (including, without limitation,
any implied warranties or conditions of
merchantability or tness for a particular
purpose) and the entire risk of as to the
quality and performance of the products is
with the purchaser, and in the event of a
defect the purchaser assumes the entire
cost of all necessary servicing or repair.
What this limited warranty covers and for
how long
Products, other than replace surrounds
(mantels) and trims, covered by this
limited warranty have been tested and
inspected prior to shipment and, subject
to the provisions of this warranty, Empire
warrants such products to be free from
defects in material and workmanship for a
period of 2 years from the date of the rst
purchase of such products.
Empire replace surrounds (mantels) and
trims covered by this limited warranty have
been tested and inspected prior to ship-
ment and, subject to the provisions of this
warranty, Empire warrants such products
to be free from defects in material and
workmanship for a period of 1 year from
the date of rst purchase of such products.
The limited 2 year warranty period for
products other than replace surrounds
(mantels) and trims and the limited 1 year
warranty period for replace surrounds
(mantels) and trims also applies to any
implied warranties that may exist under
applicable law. Some jurisdictions do not
allow limitations on how long an implied
warranty lasts, so the above limitation may
not apply to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Empire or its authorized service rep-
resentatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation, im-
proper maintenance or handling, or opera-
tion with an incorrect power source.
What you must do to get service under
this limited warranty
If you have a service or repair question,
please contact your dealer. Please have
proof of purchase, catalogue/model and
serial numbers available when calling.
Limited warranty service requires a proof
of purchase of the product.
What Empire will do in the event of a de-
fect
In the event a product or part covered by
this limited warranty is proven to be defec-
tive in material or workmanship during (i)
the 2 year limited warranty period for prod-
ucts other than replace surrounds (man-
tels) and trims, and (ii) the 1 year limited
warranty period for surrounds (mantels)
and trims, you have the following rights:
• Empire will in its sole discretion either
repair or replace such defective product
or part without charge. If Empire is un-
able to repair or replace such product
or part, or if repair or replacement is
not commercially practicable or cannot
be timely made, Empire may, in lieu of
repair or replacement, choose to refund
the purchase price for such product or
part.
• Limited warranty service will be per-
formed solely by dealers or service
agents of Empire authorized to provide
Warranty

19
limited warranty services.
• For products other than surrounds
(mantels) and trims, this 2 year limited
warranty entitles the purchaser to on-
site or in-home warranty services. Ac-
cordingly, Empire will be responsible for
all labour and transportation associated
with repairing or replacing the product
or part except as follows: (i) charges
which may be levied for travel costs
incurred to travel to the purchaser’s
site where the product is located if the
purchaser’s site is beyond 30 miles (48
km) from the closest service depot of
Empire’s dealer or service agent; and
(ii) the purchaser is solely responsible
for providing clear access to all service-
able parts of the product.
• For surrounds (mantels) and trims, this
1 year limited warranty does not entitle
the purchaser to on-site or in-house
warranty services. The purchaser is
responsible for removal and transpor-
tation of the surrounds (mantels) and
trims (and any repaired or replacement
product or part) to and from the autho-
rized dealer’s or service agent’s place
of business. On-site or in-home services
for surrounds (mantels) and trims may
be performed at the purchaser’s spe-
cic request and expense at Empire’s
then current rates for such services.
Empire will not be responsible for, and
this limited warranty shall not include,
any expense incurred for installation
or removal of the surrounds (mantels)
or trims or any part thereof (or any re-
placement product or part) including,
without limitation, all shipping costs and
transportation costs to and from the
authorized dealer’s or service agent’s
place of business and all labour costs.
Such costs shall be the purchaser’s re-
sponsibility.
What Empire and its dealers and service
agents are also not responsible for:
IN NO EVENT WILL EMPIRE, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR
ANY THIRD PARTY. WHETHER IN CON-
TRACT, IN TORT, OR ON ANY OTHER
BASIS, FOR ANY INDIRECT, SPECIAL,
PUNITIVE, EXEMPLARY, CONSEQUEN-
TIAL, OR INCIDENTAL LOSS, COST,
OR DAMAGE ARISING OUT OF OR IN
CONNECTION WITH THE SALE, MAIN-
TENANCE, USE, OR INABILITY TO
USE THE PRODUCT, EVEN IF EMPIRE
OR ITS DIRECTORS, OFFICERS, OR
AGENTS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH LOSSES,
COSTS OR DAMAGES, OR IF SUCH
LOSSES, COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT WILL EM-
PIRE, OR ITS OFFICERS, DIRECTORS,
OR AGENTS BE LIABLE FOR ANY DI-
RECT LOSSES, COSTS, OR DAMAGES
THAT EXCEED THE PURCHASE PRICE
OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF IN-
CIDENTAL OR CONSEQUENTIAL DAM-
AGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO THE
PURCHASER.
How State and Provincial law apply
This limited warranty gives you specic
legal rights, and you may also have other
rights which vary from jurisdiction to juris-
diction. The provisions of the United Na-
tions Convention on Contracts for the Sale
of Goods shall not apply to this limited
warranty or the sale of products covered
by this limited warranty.
Warranty

20 www.empirecomfort.com
Empire Comfort Systems Inc.
Belleville, IL
If you have general questions about our
products, please e-mail us at
[email protected].
If you have a service or repair question,
please contact your dealer.