Empire OLX24WR-1 Quick start guide

INSTALLATION INSTRUCTIONS
AND OWNER'S MANUAL
OUTDOOR LOG SET
FOR
OUTDOOR GAS FIREPLACES
MODELS
OLX24WR-1
OLX30WR-1
WARNING: If not installed, operated and maintained
in accordance with the manufacturer's instructions,
this product could expose you to substances in fuel
or from fuel combustion which can cause death or
serious illness.
Log sets comply with 4.96 US. State or local codes may
only allow operation of log sets in a vented conguration.
Check your state or local codes.
— Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any
other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the
re department.
— Installation and service must be performed by a
qualied installer, service agency or the gas sup-
plier.
WARNING: If the information in these instructions
are not followed exactly, a re or explosion may
result causing property damage, personal injury
or loss of life.
Installer: Leave this manual with the appliance.
Consumer: Retain this manual for future reference.
GAS-FIRED
EMPIRE
EMPIRE
Comfor t Systems
Page 1

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Section Page
Important Installation Guidelines .............................................................3
General Information ................................................................................3
Parts List & Parts View ............................................................................4
Master Parts Distributor List.....................................................................5
How To Order Repair Parts......................................................................5
Log Placement ..................................................................................6 - 14
Appliance Service History ......................................................................15
TABLE OF CONTENTS

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Qualied Installing Agency
Installation and replacement of gas piping, gas utilization
equipment or accessories and repair and servicing of equip-
ment shall be performed only by a qualied agency. The term
"qualied agency" means any individual, rm, corporation,
or company that either in person or through a representa-
tive is engaged in and is responsible for (a) the installation,
testing, or replacement of gas piping or (b) the connection,
installation, testing, repair, or servicing of equipment; that is
experienced in such work; that is familiar with all precautions
required, and that has complied with all the requirements of
the authority having jurisdiction.
The installation must conform with local codes or, in the
absence of local codes, with the National Fuel Gas Code,
ANSI Z223.1.*
*Available from the American National Standards Institute,
Inc. 1430 Broadway, New York, N.Y. 10018.
State of Massachusetts: The installation must be made
by a licensed plumber or gas tter in the Commonwealth
of Massachusetts.
IMPORTANT INSTALLATION GUIDELINES
GENERAL INFORMATION
Proper Log Placement
Log placement is critical to proper burner performance. Logs
must be correctly positioned onto the burner. The photos in
this manual show the proper pinned position for logs on this
set. Owners need to be shown proper log placement and
instructed not to move the logs.
Logs must t rmly onto the burner when positioned as shown
in the photos. Malformed logs or logs with sloppy pin holes
must be replaced.
Make Owners Aware of Proper Log Set Operation
Properly installed and properly maintained log sets do not
deposit soot on the logs. If users see soot appear on a log,
call for service. Do not continue to operate the log set.
Glass Doors
Make sure that glass doors are open during all operations
of the logset. The opening of the glass door frame should
be the dimension used for the minimum front opening of the
rebox.

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Attention: When ordering parts, it is very important that part number and description of part coincide.
USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.
PARTS LIST & PARTS VIEW
Index No. Part No. Description
OLX24WR-1 OLX30WR-1
A R10800 R10800 Ember Bed Right
B R10866 R10799 Ember Bed Left
C R10942 R10942 Ember Chunk
D R10535 R10535 Right Front Log
E R10794 R10798 Left Front Log
F R10795 R10795 Right Rear Log
G R10538 R10544 Left Rear Log
H R10539 R10539 Top Log
INDEX
NO. FRONT VIEW
A
B
C
D
E
F
G
H
OLX-24WR-1
INDEX
NO. TOP VIEW
A
B
C
D
E
F
G
H

28563-1-0511 Page 5
To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.com. To provide
warranty service, your dealer will need your name and address, purchase date and serial number, and the nature of the problem with the
unit.
To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below. This list grows
from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.
Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original Equipment repair parts
for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.
Dey Distributing
1401 Willow Lake Boulevard
Vadnais Heights, MN 55101
Phone: [phone]
Toll Free: 800-397-1339
Website: www.deydistributing.com
Parts: Heater & Hearth
East Coast Energy Products
10 East Route 36
West Long Branch, NJ 07764
Phone: [phone]
Toll Free: 800-755-8809
Fax: [phone]
Website: www.eastcoastenergy.com
Parts: Heater & Hearth and Grills
Victor Division of F. W. Webb Company
200 Locust Street
Hartford, CT 06114
Phone: [phone]
Toll Free: 800-243-9360
Fax: [phone]
Toll Free Fax: [phone]
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater & Hearth and Grills
MASTER PARTS DISTRIBUTOR LIST
Parts Not Under Warranty
Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distribu-
tors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the
service person/dealer.
Warranty Parts
Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for
warranty parts.
All parts listed in the Parts List have a Part Number. When ordering parts, rst obtain the Model Number and Serial Number from the
name plate on your equipment. Then determine the Part Number (not the Index Number) and the Description of each part from the fol-
lowing illustration and part list. Be sure to give all this information . . .
Appliance Model Number Part Description
Appliance Serial Number Part Number
Type of Gas (Propane or Natural)
Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.
Shipments contingent upon strikes, res and all causes beyond our control.
HOW TO ORDER REPAIR PARTS

28563-1-0511Page 6
PROPER INSTALLATION SEQUENCE:
See Figure 1 for log placement illustration.
See Figure 2 for burner pin locations.*
Attention: Do not use Log Placement pages to order replacement logs. Refer to Page 4, Parts List and Parts View to
order logs for your appropriate model number.
The following WARNING applies when log set is installed onto an unvented gas burner assembly.
WARNING: This appliance is equipped for natural or propane gas. Field conversion is not permitted.
Before you begin: Do not, handle these logs with your bare hands! Always wear gloves to prevent skin irritation. After handling
logs, wash your hands gently with soap and water.
All Logs
The positioning of the logs is critical to the safe and clean operation of this heater. Sooting and other problems may result if
the logs are not properly and rmly positioned in the appliance.
Refer to Figure 1 for the following warning.
Warning: Failure to position the parts in accordance with this diagram or failure to use only parts specically approved
with this appliance may result in property damage or personal injury.
LOG PLACEMENT
Log Placement - OLX(24,30)WR-1 Logs
Figure 1
Burner Pin Location
Figure 2
Attention: For OLX-(24,30)WR-1 Log Sets, Pin #9 will not be used.

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FRONT VIEW
TOP VIEW
1. Place Ember Bed Right (A) onto pins 1 and 2 and slide the edge of log under the grate bar.
LOG PLACEMENT

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LOG PLACEMENT
2. Place Ember Bed Left (B) between the grate bar and tucked next to Ember Bed Right (A). Do not cover any ports.
FRONT VIEW
TOP VIEW

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LOG PLACEMENT
3. Place Ember Chunk (C) under the grate bar and around the Left Front Flame Standoff. Ember Chunk (C) will touch
Ember Bed Left (B).
FRONT VIEW
TOP VIEW

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LOG PLACEMENT
4. Place Right Front Log (D) onto pins 3, 4 and 5, behind Ember Bed Right (A) and around Right Front Flame Standoff.
FRONT VIEW
TOP VIEW

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LOG PLACEMENT
5. Place Left Front Log (E) onto pins 6 and 7 behind Ember Bed Left (B) and Ember Chunk (C). The right front portion of
Left Front Log (E) rests on the back left side of Right Front Log (D).
FRONT VIEW
TOP VIEW

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LOG PLACEMENT
6. Place Right Rear Log (F) onto pins 8 and 9. Right Rear Log (F) "connects" with Left Front Log (E) to give the appearance
of one single log.
FRONT VIEW
TOP VIEW

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LOG PLACEMENT
7. Place Left Rear Log (G) onto pin 10 and log support shelf.
FRONT VIEW
TOP VIEW

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LOG PLACEMENT
8. Place Top Log (H) onto grooves in Left Rear Log (G) and Left Front Log (E). The "thumb" on the Top Log (H) will point
to the right.
FRONT VIEW
TOP VIEW

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APPLIANCE SERVICE HISTORY
Date Dealer Name Service Technician Name Service Performed/Notes

28563-1-0511Page 16
EMPIRE
EMPIRE
Comfor t Systems
Empire Comfort Systems Inc.
918 Freeburg Ave. Belleville, IL 62220
If you have a general question about our products, please e-mail us at
[email protected].
If you have a service or repair question, please contact your dealer.
www.empirecomfort.com