Endless Pools 2001779 User manual

WATER QUALITY SYSTEM USER’S GUIDE
Original Endless Pool with 4-Button Keypad

1
Installation Instruction Booklet Information
The entire Endless Pool system is ETL listed, Ref. #2001779 and conforms to UL Standard #1563. Individually, all electrical components
of the Endless Pool are UL and/or CSA approved. As dened by the International Residential Code (IRC), the Endless Pool is considered
an aboveground or an in-ground pool depending on the installation. That is to say, customers can install our Endless Pool Kit above-ground
on a garage or basement oor or in the backyard or they can sink it partially or fully in-ground. The unit is completely self-supporting.
As required by the IRC the Endless Pool meets all the following standards: ANSI/NSPI Standards #3 (Permanently Installed Residential
Spas), #4 (Aboveground/On-ground Residential Swimming Pools), #5 (Residential In-ground Swimming Pools), and #6 (Portable Spas).
The appropriate governing standard is dependent on the installation method and the requirements and denitions used by the local gov-
erning bodies.
All electrical connections should be made by a licensed electrician in accordance with the current national and local electrical codes.
All pool equipment including the 4 kW electric heater, circulating pump and 5 HP hydraulic power unit runs off one 30 amp, single phase,
GFCI (RCD) protected, 220 volt service. A minimum of 10AWG wire should be used for all eld wiring. We recommend you install a shut
off within 5’ of where you intend to place your power unit.
Please read this Owner’s Manual and all associated Supplemental Guides prior to beginning your project.
Table of Contents
Warnings and Safety Information .......................2
Poolside Water Quality System Display
Buttons and Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Water Chemistry ....................................6
Pool Equipment and Startup Operation. . . . . . . . . . . . . . . . . . . 8
Endless Pool Maintenance ...........................10
Draining Your Endless Pool ..........................11
Winterizing Your Endless Pool ........................12
Water Quality Error Codes ...........................12
Water Quality System Troubleshooting .................13
Water Chemistry Test Log............................14

2

3
RISK OF ELECTRICAL SHOCK
A GROUND FAULT CIRCUIT INTERRUPTER (GFCI) OR RESIDUAL CURRENT DEVICE (RCD) is required
for this product. The Ground Fault Circuit Interrupter (GFCI) or Residual Current Device (RCD) is
NOT provided with this product. One must be sourced locally and installed into the panel box by a
licensed electrician when making the electrical connections to the spa equipment.
Test the Ground Fault Circuit Interrupter (GFCI) or Residual Current Device (RCD) prior to each use to
ensure that it works properly.
DO NOT permit any electrical equipment appliance such as lights, radio, television, or telephone
within 5 feet (1,5m) of this product. DO NOT operate any such product while in this product or while
you are wet.
Electrical power should be shut off to this product prior to any service being performed.
GROUND ALL METAL EQUIPMENT
A green colored terminal labeled G is found inside the heater-controller. The terminal must be con-
nected to the grounding means provided in the electrical supply panel, using a continuous copper
wire equivalent in size to the circuit conductors supplying this equipment.
The electrical components inside the spa cabinet will have means to connect the local common bond-
ing grid. Connect these components to the bonding grid using an insulated or bare copper conductor
not smaller than a No. 6 AWG.
All field installed metal components (ladders, handrails, etc.) or metal surfaces must be connected to
the local bonding grid.
TO REDUCE THE RISK OF ACCIDENTAL DROWNING
Children should never be allowed to use this product without adult supervision.
Children should never have unsupervised access to this product.
TO AVOID THE RISK OF INJURY
Pregnant women (or possibly pregnant women should consult a physician prior to using this product.
High water temperatures have a high potential for causing damage to the fetus in the early stages
of pregnancy.
Anyone taking medication should consult a physician prior to using this product.
Anyone under the influence of drugs or alcohol should not use this product.
Anyone with an infectious disease or with an open wound or sore should not use this product.
Anyone who has a history of heart disease, high or low blood pressure, circulatory system problems,
diabetes, or someone is who is battling obesity should consult a physician prior to using this product.

TO REDUCE THE RISK OF DROWNING
Prolonged immersion in high temperature water can cause hyperthermia. Hyperthermia occurs when
the internal temperature of the body is several degrees higher than the normal 98.6°F (37°C). The
symptoms of hyperthermia include dizziness, lethargy, drowsiness, and fainting. The effects of hy-
perthermia include:
1. Failure to perceive heat
2. Failure to recognize the need to exit the water
3. Unawareness of a hazardous situation
4. Fetal damage in pregnant women
5. Physical inability to exit the water
6. Unconsciousness- which can lead to drowning
Keep hair and body parts away from suction fittings. Long hair should not be allowed
to float freely in the water. Hair should be tied up or placed under a bathing cap.
RISK OF INJURY
Do not remove or tamper with any suction fitting. NEVER operate this
product if a suction cover is missing or damaged.
All suction fittings in this product are sized to match the flow rate.
Always use compatible suction fittings should they need to be replaced.
NEVER replace a suction fitting with one rated less than the flow rate
marked on the original suction fitting.
Never use this product alone.
Always completely remove the cover prior to using this product.
Water will splash out of this product. The finish surface immediately
surrounding this product should be a non-slip material.
TO REDUCE RISK OF DROWNING
The water in this product must never exceed 104ºF (40ºC).
Safe water temperature for Aquatic Exercise is approximately 80ºF (27ºC).
TO AVOID INJURY
DO NOT use this product alone.
Remove all jewelry, watches, etc. prior to using this product.
Use caution when entering and exiting this product as wet surfaces can be slippery.
RISK OF INJURY
Keep all breakables, especially glass, away from this product.
Never insert any objects into any openings.
TO AVOID RISK OF INJURY
Keep all chemicals away from children and pets.
DO NOT stack chemicals on top of one another.
NEVER MIX CHEMICALS.
Sanitizing chemicals must be stored separately from balancing chemicals.
4

1. Poolside Water Quality System Keypad Display Buttons and Indicators
The keypad display is the command center for the Endless Pool Water Quality System. The keypad controls the optional lights and/or
the optional hydrotherapy jets. The keypad also controls the temperature of the pool, as well as turning off the system to perform regular
maintenance. The following is an overview of its functions.
98
key 1 Light key Up keyDown Key
Smart winter
mode indicator
Jet Pump
indicator
Light
indicator
Filter
indicator
Heat
indicator
Set Point
indicator
Smart Winter
Mode Indicator
Jet Pump
Indicator
Light Indicator
Filter Indicator
Heat Indicator
Set Point
indicator
Key 1
Light key
Up key
Down Key
Key 1
Press Key 1 to turn the optional jet
pump on. Press again to turn jets off.
A built-in timer automatically turns
pump off after 20 minutes, unless
pump has been manually deactivat-
ed rst.
The “Pump 1” indicator
lights up when Pump 1 is on.
Light Key
Press Light key to turn light on.
Press a second time to turn light off.
A built-in timer automatically turns
light off after 2 hours, unless it has
been manually deactivated rst.
The “Light” indicator lights
up when light is on.
Up/Down Keys
Use Up or Down key to set desired
water temperature. The temperature
setting will be displayed for 5 sec-
onds to conrm your new selection.
The “Set Point” icon indicates
that the display shows the
desired temperature, NOT the
current water temperature!
Off Mode
This mode allows you to stop all
outputs for 30 minutes to perform a
quick spa maintenance.
Press and hold Key 1 key for 5 secs
to activate the Off mode. Quick
press Key 1 key to reactivate the
system before the expiration of the
30-minute delay.
While the Off mode is engaged, the
display will toggle between OFF
and the water temperature.
98
98
98
Change Temperature Units
The water temperature of the pool displayed on the keypad can be programed to display the temperature in Fahrenheit OR Celsius. The
factory setting is programed to display the temperature in Fahrenheit. To display the temperature in Celsius
1. Press and hold the light key for about 5 seconds until the display starts to ash “D6” and then release the light key.
2. Press the light key one time and “F4” will ash.
3. Press the light key again one time and “F” (Fahrenheit) will ash. Use the up or down key to change to “C” (Celsius).
4. Press the light key one more time to save the settings.
The heat indicator will be illuminated any time that the heater is on.
The system has a built in feature to protect the water quality pipes from freezing. As the temperature around the heater-controller
drops, the pump(s) will turn on and move water through the pipes to prevent freezing.
The lter indicator is not used in this application. The lter indicator is typically illuminated when the ltration pump is running.
5

2. Water Chemistry
Safety Instructions
• Always check for proper sanitizer levels prior to using this product.
• Maintain water chemistry ranges consistent with the ranges presented in these instructions.
• Keep all chemicals out of the reach of children and pets.
• Store all water-balancing chemical in a cool dry place and in their original containers.
• Do not stack balancing chemicals on top of one another.
• NEVER MIX CHEMICALS
• Store sanitizing chemical separately from balancing chemical
Overview
A water chemistry start-up kit, including test kit, has been provided with the Endless Pool. This kit should be sufcient to get the
pool properly balanced and ready to swim. Over the course of the pool’s life, additional balancing chemicals will be required.
Endless Pools can only ship these aftermarket chemicals in the continental United States. Ideally, these chemical will be purchased
at any local pool and spa retail center.
Household bleach, in its most basic form, is the most appropriate form of chlorine for an indoor Endless Pool (that is covered when not in
use). If the pool is to be installed outdoors, a more concentrated form of chlorine may be required. This should be discussed with a local
pool and spa professional.
• Recommended chlorine level: .5ppm-1ppm
- Add approximately ¼ cup of household bleach (12%) per day
• Recommended pH range: 7.4-7.6
- To raise pH-Soda Ash (Sodium Carbonate)
- To lower pH-Dry Acid (Sodium Bisulfate)
• Recommended Total Alkalinity (TA) range: 80ppm to 120ppm
- To raise TA-Baking Soda (Sodium Bicarbonate)
- To lower TA-Dry Acid (Sodium Bisulfate)
Detailed Instruction
Source Water
Endless Pools recommends testing a sample of water before you begin to ll the pool. Doing so will give you an idea of how suitable your
water source is for swimming pool use. Testing the water can be done by using your Taylor test kit. A local swimming pool supply store
can also test your water at a minimal charge.
6

Well Water
Certain geographic areas are high in mineral content. For pools
where well water is to be the water source, strong consideration
should be given to having water tanked in. Well water often has
high iron, calcium, and mineral content which is not ideal for your
swimming pool. If well water is the only available source, please
call our Customer Service Department, or seek advice from a local
pool store.
“Hard” Water and Water Softeners
The phrase “hard” water refers to having high levels of calcium
in the water. Many homes that have “hard” water will often have
a water softener installed in their homes that lowers the level of
calcium in the water. For ideal water conditions in a vinyl liner
pool, the calcium hardness level should be between 180-250 ppm.
Please call us to discuss your options if you have a water softener
and/or high calcium in your water supply.
Sanitation
Nature 2
Sanitation of your pool water is partly accomplished by placing
one Nature 2 Silver Ion Sanitizer into the lter-cartridge at the
front of your pool. The Nature 2 Sanitizer included in your pool
kit signicantly reduces the amount of chlorine you’ll need to use
by adding silver ions to the pool, which will kill bacteria and algae
in the water. The Nature 2 cartridge should be replaced every four
months.
Oxidation and Chlorine Requirements
Nature 2 works well as a pool sanitizer, however it does not oxi-
dize or “burn-up” small particles of debris in the pool. Maintain-
ing a minimum level of 0.5 ppm free chlorine in your pool at all
times is necessary. Adding 1/4 cup of Clorox a day will add about
0.5 ppm of free chlorine to a standard sized pool. How quickly
that chlorine is consumed depends upon water temperature, bather
load, and the amount of direct sunlight the pool receives.
Chlorine Stabilizer and Outdoor Pools
Your Taylor test kit comes equipped with testing procedures for
cyanuric acid. Cyanuric acid is a chlorine stabilizer, meaning it
protects chlorine from getting broken down by sunlight. If your
pool is located outdoors, we recommend using the granular form
of stabilized chlorine (Should have an active ingredient of sodium
dichlor) instead of Clorox. Another option would be to supple-
ment Clorox by adding cyanuric acid. Either method will neces-
sitate testing for cyanuric acid every two weeks. These chemicals
are readily available at any pool supply store.
Chlorine Stabilizer and Indoor Pools
Many customers are sold a stabilized chlorine product for use in
their indoor Endless Pool. Endless Pools would not recommend
this practice, as Clorox bleach is ideal for this setting. Using a
stabilized chlorine source is more expensive, and it also requires
the periodic testing for cyanuric acid levels. If the level gets too
high, it can render the chlorine ineffective, and it may necessitate
the partial draining of the pool in order to lower the levels.
Alternatives to Chlorine and Nature 2
Although some alternative Sanitization systems can be used with
an Endless Pool, the following precautions must be followed:
• Under NO circumstances can salt chlorine-generating
systems be used in an Endless Pool.
• Bacquacil systems damage clear plastic products. Light
lenses and pump strainer lids will crack.
• Bromine can be used, but not in conjunction with Nature2.
• Please call Customer Service with any questions about
alternate systems.
Balancing Water Chemistry
Test your pool water now with the kit provided and/or take a sam-
ple of water to a local pool professional for testing. The test kit
provided by Endless Pools tests for chlorine, pH, total alkalinity,
calcium hardness and cyanuric acid. While the test kit may rst
seem intimidating, simply follow the instructions on the underside
of the test kit lid. These instructions walk you through each of the
tests step by step, and they are color coded with the appropriate
reagent bottles to use for that test.
When performing the water quality tests, write down your results
on the log sheet provided at the end of this bulletin. We would
strongly urge you to make copies of these blank logs for use in
the future. Any observations, chemical additions, or actions taken
should also be noted. While it may seem a bit tedious, all of this
information will prove invaluable in the event of a water quality
problem, or when you go to make similar adjustments to the water
chemistry in the future.
During this start-up period, which will last a few days, you will
need to “Balance” the pool water by following the instructions
listed below. After this initial start-up period, the testing proce-
dures and emphasis are a little bit different, and they are explained
in the “Endless Pools Maintenance” instructions a few pages later
in this manual.
The following steps need to be followed when the pool is rst
lled, as well as anytime the pool is partially drained and relled.
They will walk you through testing and adjusting the factors af-
fecting the “balance” of the water i.e., the water’s total alkalinity,
pH and calcium hardness levels.
7

The level of chlorine inside the pool, as long as it is not above 5ppm,
will not signicantly affect the following tests and procedures used
to balance the pool water. Therefore, if there is no chlorine in the
pool at this time, add some. Add 1-2 cups of liquid bleach (any
brand is ne as long as it does not have an added scent to it) to an in-
door pool. If you have an outdoor pool, add the appropriate amount
of granules out of the bag of “stabilized” chlorine. Test for chlorine
in a day or two and add more if necessary.
1. Balance Total Alkalinity (TA)
• Ideal reading: 100ppm
• Acceptable range: 80-120ppm
• Raise with: Sodium Bicarbonate (TA increaser)
• Lower with: Sodium Bisulfate (pH decreaser)
Method of chemical application:
Pre-mix the appropriate chemical into a clean bucket and pour
into the pool.
Retest TA and adjust again if necessary.
Add less chemical than you think is necessary to effect the desired
change. Keep track of how much chemical it took to make that
change.
Notes:
Many regions of the country and world will have water with a TA
higher than our recommended range. In a lot of cases, it will be
desirable to leave the TA alone as any adjustment to it will also
tend to affect the pH. The TA is mainly serving as a buffer for the
pH. If it is above 120ppm, but lower than 200-250ppm, leave
the level alone. It will simply over-stabilize the pH, which is not
a problem, especially if the pH is within range or close to being
within range.
If the TA is lower than our recommended range, though, we would
recommend increasing it to at least 80ppm. Once again, the TA
serves mainly as a buffer for the pH and if the TA is too low, the
pH level in the pool can change very rapidly causing bather dis-
comfort and damage to the pool and pool equipment.
Once the TA is within a tolerable range, move on to adjusting
the pH in the pool. You should nd that the TA will be slow to
change—for this reason, test for it once a week.
2. Balance pH
• Ideal reading: 7.5
• Acceptable range: 7.4-7.8
• Raise with: sodium carbonate (pH increaser)
• Lower with: sodium bisulfate (pH decreaser)
Method of chemical application:
Pre-mix the appropriate chemical into a clean bucket and pour
into the swim current. Afterwards, make sure you wash some wa-
ter on the propulsion housing to ensure that no granules are resting
on the benches. Test and apply more chemical as necessary.
Notes:
It is very important to keep the pH within range. If the level is too
low, severe damage can occur to the pool liner and the submerged
hydraulic motor, and the pool equipment. If the level is too high,
damage can occur to the liner, and it can make the water prone to
“scaling,” when minerals and metals dissolved in the water will be
dropped out of solution and on to the benches and liner. Having
the pH too high or too low may cause bather discomfort in the
form of eye or skin irritation.
The pH will change slowly over the course of a week or two. The
number of bathers and the type of chlorine used are just two fac-
tors that will cause the pH to change. For this reason, pH should
be tested three times a week and adjusted as needed.
Once the pH is within range, move on to adjusting the calcium
hardness.
3. Balance Calcium Hardness (CH)
• Ideal reading: 180ppm
• Acceptable range: 175-250ppm
• Raise with: calcium chloride (calcium hardness increaser)
• Lower with: water containing less calcium (softened water)
Method of chemical application:
Fill a clean, ve gallon bucket with pool water and dissolve the
dosage of calcium into this water. Do not mix this solution with
your hands. Pour the solution in to the swim current, and let the
current circulate the water in the pool for a few minutes. Wait a
few hours, test again, and add more calcium if necessary. Once
again, always add less chemical than you think will be necessary
to effect the desired change.
Notes:
As with TA, many regions will have higher CH than what is spec-
ied by our recommended range. If it is available, partially lling
the pool with softened water will dilute the calcium content and
essentially lower the CH level inside the pool. If softened water is
unavailable, perhaps water tanked-in from an outside source would
be the best option for you. If this not possible either, we would
strongly suggest adding the “sequestering agent” sent with the pool.
This chemical helps the water hold all of its dissolved materials in
solution, including metals and calcium content. The main concern
with having CH levels too high is that the calcium may deposit out
of solution—a sequestering agent will help prevent this.
Calcium hardness will tend to slowly increase over time as water
evaporates from the pool and leaves its calcium behind.
3. Pool Equipment and Start-Up Operation
The pool is full when the water level completely covers the hon-
eycomb grills where the current is produced. A water level 1/2"
(12mm) or more lower than this can cause air to get pulled through
the skimmer-lter and into the WQS plumbing lines. This can lead
to problems with the lter, and can also cause your heater to work
intermittently. A water level 1" (2,5cm) or more, higher than the
top of the grills can lead to water getting splashed out of the pool.
8

Once the pool is full and all connections are made, the water qual-
ity system can be started. Verify that the Nature 2 cartridge is in-
stalled inside the skimmer-lter cartridge.
When power is rst introduced to the system, the heater-control-
ler will go through a boot-up cycle (which can last 2-5 minutes).
During this boot-up cycle it is important that no buttons on the
keypad are pushed. At the end of the boot up cycle the keypad
should display the temperature of the water.
If the keypad is ashing, “FLO” then air may need to be bled out of
the system. Turn the power off and slowly unthread one of the pump
unions, allowing any air to escape the system. When bleeding the
system you will lose some water so it is important to take this into
account. Once the air has been bled out, retighten the union.
After the system is turned on and the heater-controller has veried
proper water ow (to avoid heater activation in dry conditions),
the heater will automatically turn on to reach and maintain the
water temperature set point.
Your heater-controller has been programmed to run your circulat-
ing pump continuously, meaning that your pool is receiving au-
tomated circulation and ltration (through the skimmer/lter) 24
hours a day. The temperature of your pool is controlled by the up
and down keys on your keypad (Refer to the following section for
more information on the heater-controller features).
The Heater-Controller has a freeze protection feature called Smart
Winter Mode. Smart Winder Mode senses the ambient tempera-
ture around the heater-controller and turns on the optional hydro-
therapy jet pump as the temperature drops. The colder the tem-
perature, the more frequently the pump will turn on.
The Smart Winter Mode indicator light (see Keypad Function sec-
tion) is illuminated when this feature is activated.
The heater-controller also is programmed to turn the optional hy-
drotherapy jet pump on 4 times daily, for 60 seconds.
Heater-Controller
The in.xe is a heater controller used by Endless Pools to control
the following water quality features:
• Water temperature can be set between 59ºF and 92ºF (15ºC -
33ºC). Default set point at 84ºF (29ºC). The set point is changed
with the up and down keys.
• The Circulating Pump, CP, is always on. The heater can only turn
on when CP is on.
• Pressing the light key will turn lights on/off with an on time of
120 minutes.
• Optional Pump #1 is for a single speed Jet pump. Pressing the
rst key turns pump 1 on/off, with a run time of 30-minutes. The
heating element is turned off when Pump #1 is activated. To aid
in ltration there are 4-purges per day.
• Optional UV is always on except when the circulation pump is
turned off.
• Holding rst key for 5-seconds will turn off all devices for 30
minutes to allow for servicing. Pressing again will return to nor-
mal operation.
(in.xe) UL/CSA electrical specications:
Input rating: 120/240 VAC
(2-phase required, with neutral) 48 A maximum, 60Hz. Software
limited to 24A. Install on a 30A GFCI circuit.
UL/CSA Standards:
UL 1563 Fifth Ed.
File: E182156
CSA No. 22.2 - 218.1-M89.
TUV Standards:
EN/IEC 60335 - 2 - 60
EN55014-1
EN55014-2
EN61000-3-2
EN61000-3-3
Circulating Pump
The circulating pump has been provided with an integral dry
run protection thermostat feature, that turns the pump off when
the pump runs dry (thermostat off at 212ºF + 10ºF [100ºC -
5ºC]). If left unattended, the thermostat will automatically reset
within a relatively short amount of time when the unit cools
down, thereby allowing the pump to again begin operation (at
176ºF + 13ºF [80ºC - 9ºC]). Depending on the system condi-
tions, many times one or two of these off/on cycles will correct
an air bound dry run condition by itself with no harm done to
the pump, thereby allowing continued trouble free operation.
However, if the off/on cycling persists then measures should be
taken to correct the problems in the circulation system causing
the on/off cycling.
Floating Thermal Cover
Endless Pools, Inc. provides a lightweight cover for the Endless
Pool, if a retractable security cover has not been purchased. This
cover oats on the water surface, insulating the pool while pre-
venting evaporation. Consistent use of this cover will keep the
water cleaner, save energy, and help control humidity. The cover
should be completely removed from the water before the machine
is used. With standard width Endless Pools (7’ [2,13m] inside di-
mension) the cover is shipped in a box with clips along with a
1-1/4” (3,8cm) PVC pipe. Replacement covers are available from
our Customer Service Department. The cover, once cut to size and
installed on the PVC pipe, rolls out onto the water surface.
9

Nature 2 Installation
The Nature 2 purication system will be placed inside of the lter
cartridge. A retention strap has been provided to prevent the Na-
ture 2 (slotted blue cartridge) from falling out of the lter.
Remove the Nature 2 cartridge, handle, and retention strap from
its packaging (Fig. 47). Loop the retention strap around the Nature
2 cartridge handle, making sure the location of the strap is above
the ns on the handle, and interlock the strap end into its locking
mechanism. Cut the strap down to approximately two inches using
a pair of scissors (Fig. 48).
Attach the handle to the main body of the Nature 2 cartridge by
aligning the hole at the top of the handle to the nipple that’s at-
tached to the main body of the cartridge (Fig. 49). Make sure
there is a rm connection between the handle and the main body
of the cartridge.
Next, pull the cylindrical oating cage out of the lter body.
Remove the lter cartridge from the lter body inside the pool, by
grabbing the top and unthreading the cartridge.
Insert the Nature 2 into the opening at the bottom of the lter car-
tridge making sure the handle is facing towards the opening (Fig.
50). The retention strap should prevent the Nature 2.
cartridge from falling out of the lter cartridge.
Reinstall the lter cartridge and then place the oating skimmer
cage over top the cartridge.
Fig. 47
Fig. 48
Fig. 49
Fig. 50
4. Endless Pool Maintenance
Daily:
• Test for free chlorine (FC) after you swim, or at least a few times
a week. Add chlorine to maintain FC levels between 0.5 - 1.5
ppm. As you become familiar with the chlorine demand for your
pool, you will nd that you may not have to test for chlorine as
frequently in order to maintain a minimum level of 0.5ppm.
Twice a week:
• Check and adjust water level. Water should completely cover
the honeycomb grill where the current is produced. Water 1/2"
(12mm) lower than this can create a choppy current and may
cause your skimmer to draw air into the plumbing lines. Having
the water level 1" (2,5cm) or more higher that honey comb grill
will cause more water to get splashed out of the pool, and may
cause the air relief port on the top of the skimmer body to leak
water.
• Test for pH at least twice a week. Broadcast (i.e. pour chemical
into current) pH increaser or pH decreaser to maintain levels be-
tween 7.4-7.8.
10

Weekly:
• Test for total alkalinity (TA) once a week. Slug (i.e. pour chem-
ical in 4 spots around pool with water calm) TA increaser or pH
decreaser to maintain levels between 80-120ppm. If TA is too
high, it is usually not necessary to decrease as it merely serves as
a buffer for the pH and will not cause damage in the pool.
• Test for total chlorine (TC) once a week. If the test for TC yields
a result that is signicantly higher than level of FC (i.e. the solu-
tion gets noticeably pinker) then you have a signicant amount
of combined chlorine (CC) in the pool water. Combined chlorine
generates a heavy chlorine odor, and can cause bather discomfort
in the form of eye and skin irritation. If you have signicantly
more total chlorine than you do free chlorine, then it is time to
shock the pool (i.e. add enough chlorine to get the FC between
3-5ppm, but don’t swim until FC falls below 3ppm). Shocking
the pool should burn off the combined chlorine.
Every two weeks:
• Test for calcium hardness (CH) once every two weeks. Dissolve
calcium hardness increaser (i.e. ll a 5-gallon bucket with pool
water and dissolve calcium in bucket) then pour the solution into
the current to keep levels between 175-250 ppm. If CH is too
high, it can only be decreased by adding water with less calcium
(i.e. softened water).
• If you have an outdoor pool, or if you use stabilized chlorine (i.e.
sodium dichlor or sodium trichlor), test the cyanuric acid (CYA)
level every two weeks. Maintain levels between 20-50 ppm. If
CYA is above 80 ppm, the pool should be partially drained and
relled, or un-stabilized chlorine should be temporarily used in
place of the stabilized. If CYA is above 100ppm, the pool should
be partially drained and relled.
Every two months:
• Remove and clean the lter that is located inside your pool (at-
tached to the propulsion housing). First, turn the Water Quality
System off by pressing and holding the 1 Key (see section Key-
pad Functions) until the display reads, “OFF.” Then remove the
cylindrical lter cage from the lter body. Grab the lter inside
and unthread it from the lter body. Once out, the lter can be
cleaned by simply rinsing it off or by using a lter-specic deter-
gent. If your lter is being cleaned with a detergent, then remove
the Nature 2 from the cartridge. Insert the cleaned lter back into
the lter body and thread into place. Reinstall the lter cage over
the cartridge. The circulation pump will automatically turn back
on after 30 minutes.
• After several uses the cartridges will have to be replaced. Re-
placement cartridges can be purchased on our Customer Service
website, www.myendlesspool.com.
Every four months:
• Remove the Nature 2 cartridge located in your skimmer/lter,
discard, and install a new one. Because this needs to be done ev-
ery four months, it is best to coordinate this around the cleaning
of your lter cartridges (see “Every two months” above). New
Nature 2 cartridges can be purchased on our customer website,
www.myendlespool.com.
Annually
• Have a licensed electrician make sure that all the electrical
connections are tight and secure.
As Needed:
• Clean the water line around the perimeter of the pool and the
underside of the cover as needed. Body oils and mold may build
up slowly in these areas and should be cleaned off periodically.
• Periodically, remove any debris that has settled on the oor of the
pool. A hose-less battery powered vacuum cleaner, which can be
installed onto a pool telescoping pole, can be purchased through
Endless Pools. If you have an outdoor pool, you may need to re-
move front grill (from where the swim current is generated) with
a Phillips-head screwdriver and clean as necessary. Replace grill
before restarting machine. The Endless Pool must not be operat-
ed with this front grill removed.
• If you happen to get cloudy water, or if the liner feels slippery, it
likely means that you have algae in the pool. A vinyl liner pool
brush and pole may be purchased in order to wipe down all the
surfaces in the pool, Increasing free chlorine level temporarily
to 5 ppm will help, as will maintaining the free chlorine level in
the pool at 3 ppm until the water is clear. Test the chlorine level
frequently during this time.
• If you have selected the gas heater for your Endless Pool, we
would encourage you to have the heater serviced on a yearly ba-
sis. This is very important if you have elected to put the gas heater
outdoors or if the pool is drained for extended periods of time.
5. Draining the Endless Pool
1. Disconnect electrical power to all pool equipment.
2. Begin to drain down pool water by placing a suitable sump
pump in the pool, or by setting up a siphon using a garden hose.
If using a siphon, two or more hoses may be used simultaneous-
ly in order to expedite the process.
3. If you have full depth stairs, they should be unfastened from the
panel and shifted away from the corner enough to a) remove the
corner cover underneath, and b) allow the liner to pull in toward
the pool a little bit. If you have a corner step, remove the step
as the water level lowers to the top of that step. Once the water
is within an inch or two from the top of the benches, remove the
(4) corner covers located in the corners of the pool. These cov-
ers should be removed by unscrewing the (4) machine screws
found on the tops of all the covers.
4. Continue draining pool until 6” (15cm) of water is remaining in
the standard depth portion of the pool, i.e. the water is half way
up the benches. Do not drain further than this as the liner needs
this much water in order to be held stretched out and in place.
If you are leaving the water like this for an extended period of
time, add chlorine and possibly an algaecide in order to mini-
mize the clean-up required before relling the pool.
11

5. When you are ready, rell the pool using a garden hose with
a “bobby lter” on the end to screen out debris and ne sed-
iment. If you do not have one of these lters, contact Endless
Pools Customer Service. If you have high calcium content and/
or high metal content in your area, you should also add some
“sequestering agent” to the pool water to help prevent scaling/
staining. You may also be able to nd both of these items at a
local pool store.
6. When the water has risen to the top of the benches, reinstall the
four corner covers. Be careful not to push the covers against the
liner or hit the liner with the edges of the corner covers. Doing
so may cause a leak.
7. The pool is full when the water completely covers the grill at
the front of the pool. Reestablish electrical power to the pool
equipment, and start balancing the pool water. Shock the pool
to 3.0 ppm free chlorine. Turn on your WQS in order to get your
new body of water ltered, circulated, and heated.
6. Winterizing the Endless Pool
An Endless Pool may be used year round, even in colder climates.
If you will not be using the pool during the winter in an area where
freezing is a problem, special consideration must be taken to
protect the pool and ancillary equipment if either is located
outside. If you have any questions regarding precautions to take
against freezing, please call our Customer Service Department at
[phone].
7. Water Quality Error Codes
Hr
An internal hardware error has been detected in in-
.xe. Contact Customer Service.
HL
The system has shut the heater down because the
temperature at the heater has reached 119°F (48°C).
Do not enter the water! Remove the spa cover and
allow the water to cool down, then shut power off
and power your spa up again to reset the system.
AOH
Temperature inside the spa skirt is too high, caus-
ing the internal temperature in the in.xe to increase
above normal limits. Open skirt and wait until error
clears.
FLO
The system does not detect any water ow while
the primary pump is running. Check and open wa-
ter valves. Check for water level. Clean lter. If the
problem persists, call Customer Service.
Prr
A problem is detected with the temperature probe.
Call Customer Service.
OH
The water temperature in the spa has reached 108°F
(42°C). Do not enter the water! Remove the spa
cover and allow the water to cool down to a low-
er temperature. Call Customer Service if problem
persists.
UPL
No low level conguration software has been in-
stalled into the system. Call Customer Service.
12

8. Water Quality System Troubleshooting
Symptom Possible Cause Solution
No power to controller 1.) Tripped breaker 1.) Reset breaker
2.) Disconnect turned off 2.) Turn disconnect to ON position
3.) Improperly wired controller 3.) Verify wiring of controller
No Keypad Display 1.) No power to controller 1.) See above diagnosis
2.) Keypad cord not attached 2.) Plug in keypad cord. Plug must
“lock” into place.
3.) Pins in display receptacle are bent 3.) Straighten pins to allow cord to
properly attach
4.) 1/2 amp fuse blown in heater controller 4.) Check for continuity on fuse and
replace if necessary
FLO Reading on Display 1.) Pump housing not lled with water 1.) Remove air from housing
(prime pump)
2.) Water level too low 2.) Add water to pool
3.) Filter is dirty 3.) Clean lter(s)
4.) Ball valve is closed or return 4.) Open valve or remove plug
line is plugged
5.) Circulating pump is not plugged in 5.) Plug pump in. Plug must “lock”
into place
6.) Swim current turned on 6.) Condition is normal
7.) Circulating pump turned off at keypad 7.) Turn pump back on by pressing key 1 on
keypad or wait 30 minutes for auto restart of
circulating pump
8.) No power to pump receptacle on 8.) 20 amp fuse may be blown inside heater con-
troller heater controller. If fuse not blown, turn
off breaker for 5 minutes and reset. If still no
voltage to receptacle replace heater controller
Circulating Pump Makes Noise 1.) Debris in impeller 1.) Remove pump from system, take apart pump
and clean ceramic ball that the impeller sits on
2.) Air trapped in housing 2.) Remove air from housing (prime pump)
3.) Rotor bearing worn 3.) Replace pump
Pool taking long time to heat 1.) Heater not turning on 1.) Controller not calling for heat-check
thermostat set point
2.) Heat indicator on, no heat gain 2.) Check element continuity (14ohms). Replace if
not in this range
3.) Losing heat from pool 3.) Insulate pool. Keep pool covered when not
in use. Refer to “Retaining Heat” Service
Instruction
13

14
TEST LOG

Endless Pools • 1601 Dutton Mill Rd • Aston, PA 19014-2931
800-910-2714 US • 610-497-8693 fax • www.myendlesspool.com
2008 VGB Complient
D490071_en 0119
©2019 Endless Pools