Endress+Hauser Proservo NMS83 User manual

Products Solutions Services
Operating Instructions
Proservo NMS83
Tank Gauging
BA01462G/00/EN/01.16
71318331
Valid as of version
01.01.zz (Device firmware)

2 Endress+Hauser
1.
Order code:
Ext. ord. cd.:
Ser. no.:
www.endress.com/deviceviewer Endress+Hauser Operations App
XXXXXXXXXXXX
XXXXX-XXXXXX
XXX.XXXX.XX
Serial number
2.
3.
A0023555

Table of contents
Endress+Hauser 3
Table of contents
1 About this document ................ 4
1.1 Document function ..................... 4
1.2 Symbols .............................. 4
1.3 Documentation ........................ 7
1.4 Registered trademarks ................... 9
2 Basic safety instructions ........... 10
2.1 Requirements for the personnel ........... 10
2.2 Designated use ....................... 10
2.3 Workplace safety ...................... 11
2.4 Operational safety ..................... 11
2.5 Product safety ........................ 11
3 Product description ................ 12
3.1 Product design ........................ 12
4 Incoming acceptance and product
identification ..................... 13
4.1 Incoming acceptance ................... 13
4.2 Product identification .................. 13
4.3 Storage and transport .................. 14
5 Installation ....................... 16
5.1 Requirements ........................ 16
5.2 Mounting of the device ................. 28
5.3 Post-installation check .................. 35
6 Electrical connection .............. 36
6.1 Terminal assignment ................... 36
6.2 Connecting requirements ................ 48
6.3 Ensuring the degree of protection .......... 49
6.4 Post-connection check .................. 49
7 Operability ........................ 50
7.1 Overview of the operation options ......... 50
7.2 Structure and function of the operating
menu .............................. 51
7.3 Access to the operating menu via the local
display ............................. 52
7.4 Access to the operating menu via the service
interface and FieldCare ................. 65
7.5 Access to the operating menu via Tankvision
Tank Scanner NXA820 and FieldCare ....... 66
8 System integration ................ 69
8.1 Overview of the Device Description files
(DD) ............................... 69
9 Commissioning .................... 70
9.1 Terms related to tank measurement ........ 70
9.2 Initial settings ........................ 71
9.3 Calibration .......................... 73
9.4 Configuring the measuring device .......... 81
9.5 Configuring the tank gauging application .... 94
9.6 Advanced settings .................... 109
9.7 Simulation .......................... 109
9.8 Protecting settings from unauthorized
access ............................. 109
10 Operation ....................... 110
10.1 Reading off the device locking status ...... 110
10.2 Reading off measured values ............ 110
10.3 Gauge commands .................... 111
11 Diagnostics and troubleshooting .. 115
11.1 General trouble shooting ............... 115
11.2 Diagnostic information on local display ..... 116
11.3 Diagnostic information in FieldCare ....... 119
11.4 Overview of the diagnostic messages ...... 121
11.5 Diagnostic list ....................... 124
11.6 Reset measuring device ................ 125
11.7 Device information ................... 125
11.8 Firmware history ..................... 125
12 Maintenance .................... 126
12.1 Maintenance tasks .................... 126
12.2 Measuring and test equipment ........... 126
12.3 Endress+Hauser services ............... 126
13 Repair ........................... 127
13.1 General information on repairs ........... 127
13.2 Spare parts ......................... 127
13.3 Endress+Hauser services ............... 127
13.4 Return ............................. 128
13.5 Disposal ........................... 128
14 Accessories ...................... 129
14.1 Device-specific accessories .............. 129
14.2 Communication-specific accessories ....... 138
14.3 Service-specific accessories .............. 138
14.4 System components ................... 139
15 Operating menu .................. 140
15.1 Overview of the operating menu .......... 140
15.2 "Operation" menu ..................... 153
15.3 "Setup" menu ........................ 167
15.4 "Diagnostics" menu .................... 302
Index ................................. 312

About this document Proservo NMS83
4 Endress+Hauser
1 About this document
1.1 Document function
These Operating Instructions contain all the information that is required in various phases
of the life cycle of the device: from product identification, incoming acceptance and
storage, to mounting, connection, operation and commissioning through to
troubleshooting, maintenance and disposal.
1.2 Symbols
1.2.1 Safety symbols
Symbol Meaning
DANGER
DANGER!
This symbol alerts you to a dangerous situation. Failure to avoid this situation will result in
serious or fatal injury.
WARNING
WARNING!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in
serious or fatal injury.
CAUTION
CAUTION!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in
minor or medium injury.
NOTICE
NOTE!
This symbol contains information on procedures and other facts which do not result in
personal injury.
1.2.2 Electrical symbols
Symbol Meaning Symbol Meaning
Direct current Alternating current
Direct current and alternating current Ground connection
A grounded terminal which, as far as
the operator is concerned, is
grounded via a grounding system.
Protective ground connection
A terminal which must be connected
to ground prior to establishing any
other connections.
Equipotential connection
A connection that has to be connected
to the plant grounding system: This
may be a potential equalization line
or a star grounding system depending
on national or company codes of
practice.
1.2.3 Tool symbols
Symbol Meaning
A0013442
Torx screwdriver
A0011220
Flat blade screwdriver

Proservo NMS83 About this document
Endress+Hauser 5
Symbol Meaning
A0011219
Cross-head screwdriver
A0011221
Allen key
A0011222
Hexagon wrench
1.2.4 Symbols for certain types of information
Symbol Meaning
Permitted
Procedures, processes or actions that are permitted.
Preferred
Procedures, processes or actions that are preferred.
Forbidden
Procedures, processes or actions that are forbidden.
Tip
Indicates additional information.
Reference to documentation
Reference to page
Reference to graphic
,… ,
Series of steps
Result of a sequence of actions
Help in the event of a problem
Visual inspection
1.2.5 Symbols in graphics
Symbol Meaning
1, 2, 3 ... Item numbers
,… ,
Series of steps
A, B, C, ... Views
A-A, B-B, C-C, ... Sections
-
Hazardous area
Indicates a hazardous area.
.
Safe area (non-hazardous area)
Indicates the non-hazardous area.

About this document Proservo NMS83
6 Endress+Hauser
1.2.6 Symbols at the device
Symbol Meaning
Safety instructions
Observe the safety instructions contained in the associated Operating Instructions.
Temperature resistance of the connection cables
Specifies the minimum value of the temperature resistance of the connection cables.

Proservo NMS83 About this document
Endress+Hauser 7
1.3 Documentation
For an overview of the scope of the associated Technical Documentation, refer to the
following:
• The W@M Device Viewer : Enter the serial number from the nameplate
(www.endress.com/deviceviewer)
• The Endress+Hauser Operations App: Enter the serial number from the nameplate
or scan the 2-D matrix code (QR code) on the nameplate.
1.3.1 Technical Information (TI)
The Technical Information contains all the technical data on the device and provides an
overview of the accessories and other products that can be ordered for the device.
Device Technical Information
Proservo NMS83 TI01250G
1.3.2 Brief Operating Instructions (KA)
The Brief Operating Instructions contain all the essential information from incoming
acceptance to initial commissioning.
Device Brief Operating Instructions
Proservo NMS83 KA01206G
1.3.3 Operating Instructions (BA)
The Operating Instructions contain all the information that is required in various phases of
the life cycle of the device: from product identification, incoming acceptance and storage,
to mounting, connection, operation and commissioning through to troubleshooting,
maintenance and disposal.
It also contains a detailed explanation of each individual parameter in the operating menu
(except the Expert menu). The description is aimed at those who work with the device
over the entire life cycle and perform specific configurations.
Device Operating Instructions
Proservo NMS83 BA01462G
1.3.4 Description of Device Parameters (GP)
The Description of Device Parameters provides a detailed explanation of each individual
parameter in the 2nd part of the operating menu: the Expert menu. It contains all the
device parameters and allows direct access to the parameters by entering a specific code.
The description is aimed at those who work with the device over the entire life cycle and
perform specific configurations.
Device Description of Device Parameters
Proservo NMS83 GP01080G (in preparation)

About this document Proservo NMS83
8 Endress+Hauser
1.3.5 Safety instructions (XA)
Ordering feature 010
"Approval"
Meaning XA
BC • ATEX II 1/2 G Ex ia/db IIC T6...T1 Ga/Gb
• ATEX II 2 (1) G Ex db [ia Ga] IIC T6...T1 Gb
XA01495G (in preparation)
CC CSA C/US Cl.I Div.1 Gr.A-D, Ex d[ia] IIC T6 XA01497G (in preparation)
FD FM C/US XP-AIS Cl.I Div.1 Gr.A-D, AEx d[ia] IIC T6 XA01496G (in prepration)
IC • IECEx Ex ia/db IIC T6...T1 Ga/Gb
• IECEx Ex db [ia Ga] IIC T6...T1 Gb
XA01495G (in preparation)

Proservo NMS83 About this document
Endress+Hauser 9
1.4 Registered trademarks
FieldCare®
Registered trademark of the Endress+Hauser Process Solutions AG, Reinach, Switzerland
MODBUS®
Registered trademark of the MODBUS-IDA, Hopkinton, MA, USA

Basic safety instructions Proservo NMS83
10 Endress+Hauser
2 Basic safety instructions
2.1 Requirements for the personnel
The personnel for installation, commissioning, diagnostics and maintenance must fulfill
the following requirements:
‣Trained, qualified specialists must have a relevant qualification for this specific function
and task
‣Are authorized by the plant owner/operator
‣Are familiar with federal/national regulations
‣Before beginning work, the specialist staff must have read and understood the
instructions in the Operating Instructions and supplementary documentation as well as
in the certificates (depending on the application)
‣Following instructions and basic conditions
The operating personnel must fulfill the following requirements:
‣Being instructed and authorized according to the requirements of the task by the
facility's owner-operator
‣Following the instructions in these Operating Instructions
2.2 Designated use
Application and measured materials
Depending on the version ordered, the measuring device can also measure potentially
explosive, flammable, poisonous and oxidizing media.
Measuring devices for use in hazardous areas, in hygienic applications or in applications
where there is an increased risk due to process pressure, are labeled accordingly on the
nameplate.
To ensure that the measuring device remains in proper condition for the operation time:
‣Only use the measuring device in full compliance with the data on the nameplate and
the general conditions listed in the Operating Instructions and supplementary
documentation.
‣Check the nameplate to verify if the device ordered can be put to its intended use in the
approval-related area (e.g. explosion protection, pressure vessel safety).
‣Use the measuring device only for media against which the process-wetted materials
are adequately resistant.
‣If the measuring device is not operated at atmospheric temperature, compliance with
the relevant basic conditions specified in the associated device documentation is
absolutely essential.
‣Protect the measuring device permanently against corrosion from environmental
influences.
‣Observe the limit values in the "Technical Information".
The manufacturer is not liable for damage caused by improper or non-designated use.
Residual risk
During operation the sensor may assume a temperature near the temperature of the
measured material.
Danger of burns due to heated surfaces!
‣For high process temperatures: Install protection against contact in order to prevent
burns.

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2.3 Workplace safety
For work on and with the device:
‣Wear the required personal protective equipment according to federal/national
regulations.
2.4 Operational safety
Risk of injury.
‣Operate the device in proper technical condition and fail-safe condition only.
‣The operator is responsible for interference-free operation of the device.
Conversions to the device
Unauthorized modifications to the device are not permitted and can lead to unforeseeable
dangers.
‣If, despite this, modifications are required, consult with the manufacturer.
Repair
To ensure continued operational safety and reliability,
‣Carry out repairs on the device only if they are expressly permitted.
‣Observe federal/national regulations pertaining to repair of an electrical device.
‣Use original spare parts and accessories from the manufacturer only.
Hazardous area
To eliminate a danger for persons or for the facility when the device is used in the
hazardous area (e.g. explosion protection, pressure vessel safety):
‣Based on the nameplate, check whether the ordered device is permitted for the
intended use in the hazardous area.
‣Observe the specifications in the separate supplementary documentation that is an
integral part of these Instructions.
2.5 Product safety
This measuring device is designed in accordance with good engineering practice to meet
state-of-the-art safety requirements, has been tested, and left the factory in a condition in
which it is safe to operate. It meets general safety standards and legal requirements.
2.5.1 CE mark
The measuring system meets the legal requirements of the applicable EC guidelines. These
are listed in the corresponding EC Declaration of Conformity together with the standards
applied.
Endress+Hauser confirms successful testing of the device by affixing to it the CE mark.

Product description Proservo NMS83
12 Endress+Hauser
3 Product description
3.1 Product design
2
1
3
4
A0028699
 1 Design of Proservo NMS83
1 Housing
2 Display and operating module (can be operated without opening the cover)
3 Process connection (Flange)
4 Displacer
5
6
7
8
1
2
3
49
A0028873
 2 Configuration of NMS83
1 Front cover
2 Display
3 Modules
4 Housing
5 Wire drum
6 Bracket
7 Rear cover

Proservo NMS83 Incoming acceptance and product identification
Endress+Hauser 13
4 Incoming acceptance and product
identification
4.1 Incoming acceptance
Upon receipt of the goods check the following:
• Are the order codes on the delivery note and the product sticker identical?
• Are the goods undamaged?
• Do the nameplate data match the ordering information on the delivery note?
• If required (see nameplate): Are the Safety Instructions (XA) enclosed?
If one of these conditions is not satisfied, contact your Endress+Hauser Sales Center.
4.2 Product identification
The following options are available for identification of the measuring device:
• Nameplate specifications
• Extended order code with breakdown of the device features on the delivery note
• Enter serial numbers from nameplates in W@M Device Viewer
( www.endress.com/deviceviewer ): All information about the measuring device is
displayed.
• Enter the serial number from the nameplates into the Endress+Hauser Operations App
or scan the 2-D matrix code (QR code) on the nameplate with the Endress+Hauser
Operations App: all the information for the measuring device is displayed.
For an overview of the scope of the associated Technical Documentation, refer to the
following:
• The W@M Device Viewer: Enter the serial number from the nameplate
(www.endress.com/deviceviewer)
• The Endress+Hauser Operations App: Enter the serial number from the nameplate or
scan the 2-D matrix code (QR code) on the nameplate.

Incoming acceptance and product identification Proservo NMS83
14 Endress+Hauser
4.2.1 Nameplate
1
218
19
20
5
6
7
11
13
12
16 17
8
15
9
10
21
22
23 24
3
4
t >85°C
Ext. ord. cd.:
Order code:
Ser. no.:
Proservo
Tp max.:
Mat.:
Date:
FW: Dev.Rev.: ex works
DeviceID:
Ta > 60 °C:
Ta:
if modification
see sep. label
X =
MWP:
Tank ID:
Tank ref.height:
Zero point:
14
A0028135
 3 Nameplate Proservo NMS8x
1 Manufacturer address
2 Order code
3 Serial number
4 Extended order code
5 Supply voltage
6 Maximum process pressure
7 Maximum process temperature
8 Thread for cable entry
9 Material in contact with process
10 Device ID
11 Firmware version
12 Device revision
13 PTB certification number
14 Customized parameterization data
15 Ambient temperature range (Metrological temperature)
16 CE mark / C-tick mark
17 Additional information on the device version
18 Ingress protection
19 Certificate symbol
20 Data concerning the Ex approval
21 General certificate of approval
22 Associated Safety Instructions (XA)
23 Manufacturing date
24 QR code for the Endress+Hauser Operations App
4.3 Storage and transport
4.3.1 Storage conditions
• Storage temperature: –50 to +80 °C (–58 to +176 °F)
• Store the device in its original packaging.

Proservo NMS83 Incoming acceptance and product identification
Endress+Hauser 15
4.3.2 Transport
NOTICE
Risk of injury
‣Transport the measuring device to the measuring point in its original packaging.
‣Take into account the mass center of the device in order to avoid unintended tilting.
‣Comply with the safety instructions, transport conditions for devices over 18kg
(39.6lbs) (IEC61010).

Installation Proservo NMS83
16 Endress+Hauser
5 Installation
5.1 Requirements
5.1.1 Type of tanks
Depending on the type of tank and application, different installation procedures are
recommended for NMS8x.
Type of tanks Without guide system With stilling well With guide wires
Fixed roof tank
Tank with agitator or heavy
turbulence
• A stilling well is required in a floating roof tank and a covered floating roof tank.
• Guide wires cannot be installed in a floating roof tank. When the measuring wire is
exposed to free space, it may break due to an external shock.
• Installing guide wires is not allowed in pressurized tanks because the wires would
prevent closing the valve for replacing the wire, wire drum, or displacer. NMS8x
installation position is important for applications without the guide wire system in
order to prevent the measuring wire from being broken (refer to Alignment of
NMS8x for details →  26).

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Typical tank installation
3
4
1
2
A0026904
 4 Typical tank installation 1
1 NMS8x
2 Measuring wire
3 Displacer
4 Stilling well

Installation Proservo NMS83
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5.1.2 Mounting without a guide system
NMS8x is mounted on a nozzle of the tank roof without a guide system. Sufficient
clearance inside the nozzle is necessary to allow the displacer to move without hitting the
inner walls (for details of D, →  19).
1
d
D1
A0026908
 5 No guide system
D1Inner diameter of the tank nozzle
d Diameter of the displacer
1 Displacer

Proservo NMS83 Installation
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5.1.3 Mounting with a stilling well
The stilling well diameter that is required to protect the measuring wire without disturbing
its operation varies depending on the tank height. The stilling well could either be of
constant diameter, or narrower at its upper part and wider at its lower part. The following
figure shows two examples of the latter case, namely a concentric stilling well and an
asymmetric stilling well.
L1
L2
L1
L2
AB
L3
L3
D2
D1
d
r
D1
d
D2
p(L )x
A0029574
 6 Mounting with concentric stilling well
A Front view
B Side view
L1Length from the center of the calibration window to the upper part of the stilling well
L2Length from the center of the calibration window to the bottom of the stilling well
L3Length from the center of the calibration window to the bottom of the flange
D1Diameter of upper part of stilling well
D2Diameter of stilling well
d Diameter of displacer
p
(Lx)
Longitudinal wire position from the center of the flange
r Radial direction offset

Installation Proservo NMS83
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L1
L2
L1
L2
AB
L3
L3
D2
D1
d
r
D1
d
D2
p (L )x
A0026909
 7 Mounting with asymmetric stilling well
A Front view
B Side view
L1Length from the center of the calibration window to the upper part of the stilling well
L2Length from the center of the calibration window to the bottom of the stilling well
L3Length from the center of the calibration window to the bottom of the flange
D1Diameter of upper part of stilling well
D2Diameter of stilling well
d Diameter of displacer
p
(Lx)
Longitudinal wire position from the center of the flange
r Radial direction offset
• L3: length from center of the calibration window to the bottom of the flange (
77 mm (3.03 in) + flange thickness).
For JIS 10K 150A RF, the flange thickness is 22 mm (0.87 in).
• When using an asymmetric stilling well, take into account the lateral shift of the
displacer and follow the NMS8x mounting direction as shown in the figure.
To calculate the required stilling well diameters, the formula below should be used.
The following tables contain the necessary parameters in order to calculate the
dimensions of the stilling well. Be sure to have appropriate dimensions of the stilling
well according to each dimension in the table.
The radial direction offset is required for only the 47 m (156.67 ft) wire drum. For all
other drums, the offset is 0 mm/in.