Endress+Hauser Proline Promag W 800 User manual

Products Solutions Services
Operating Instructions
Proline Promag W 800
Electromagnetic flowmeter
Cellular radio
BA02080D/06/EN/01.21
71509498
2021-09-15
Valid as of version
01.00.zz (Device firmware)

Proline Promag W 800 Cellular radio
2 Endress+Hauser
• Make sure the document is stored in a safe place such that it is always available when
working on or with the device.
• To avoid danger to individuals or the facility, read the "Basic safety instructions" section
carefully, as well as all other safety instructions in the document that are specific to
working procedures.
• The manufacturer reserves the right to modify technical data without prior notice. Your
Endress+Hauser Sales Center will supply you with current information and updates to
these instructions.

Proline Promag W 800 Cellular radio Table of contents
Endress+Hauser 3
Table of contents
1 About this document ................ 5
1.1 Document function ..................... 5
1.2 Symbols .............................. 5
1.2.1 Safety symbols .................. 5
1.2.2 Electrical symbols ................ 5
1.2.3 Communication symbols ........... 5
1.2.4 Tool symbols .................... 6
1.2.5 Symbols for
certain types of information ......... 6
1.2.6 Symbols in graphics ............... 6
1.3 Documentation ........................ 7
1.3.1 Standard documentation ........... 7
1.3.2 Supplementary device-dependent
documentation .................. 7
2 Safety instructions .................. 8
2.1 Requirements for the personnel ............ 8
2.2 Designated use ........................ 8
2.3 Workplace safety ....................... 9
2.4 Operational safety ...................... 9
2.5 Product safety ......................... 9
2.6 IT security ........................... 10
2.7 Device-specific IT security ................ 10
2.7.1 Access via the SmartBlue App ...... 10
2.7.2 Protecting access via hardware write
protection ..................... 10
2.7.3 Access via Bluetooth® wireless
technology .................... 11
3 Product description ................ 12
3.1 Product design ........................ 12
4 Incoming acceptance and product
identification ..................... 13
4.1 Incoming acceptance ................... 13
4.2 Product identification ................... 13
4.2.1 Transmitter nameplate ........... 14
4.2.2 Sensor nameplate ............... 15
4.2.3 Symbols on measuring device ...... 16
5 Storage and transport ............. 17
5.1 Storage conditions ..................... 17
5.2 Storing the device ..................... 17
5.3 Transporting the product ................ 18
5.3.1 Measuring devices without lifting
lugs ......................... 18
5.3.2 Measuring devices with lifting lugs .. 18
5.3.3 Transporting with a fork lift ........ 18
5.4 Packaging disposal ..................... 19
6 Installation ....................... 19
6.1 Installation conditions .................. 19
6.1.1 Mounting position ............... 19
6.1.2 Environment and process
requirements .................. 23
6.1.3 Special mounting instructions ...... 26
6.2 Mounting the measuring device ........... 26
6.2.1 Required tool .................. 26
6.2.2 Preparing the measuring device ..... 26
6.2.3 Mounting the sensor ............. 26
6.2.4 Mounting the transmitter of the
remote version, Proline 800 -
Advanced ..................... 31
6.2.5 Turning the transmitter housing,
Proline 800 - Advanced ........... 33
6.2.6 Mounting the external cellular
antenna ...................... 35
6.2.7 Mounting the external battery pack .. 36
6.2.8 Inserting the SIM card ............ 37
6.3 Post-installation check .................. 37
7 Electrical connection .............. 38
7.1 Electrical safety ....................... 38
7.2 Connection conditions .................. 38
7.2.1 Requirements for connecting cable ... 38
7.2.2 Required tool .................. 39
7.2.3 Terminal assignment ............. 40
7.2.4 Requirements for the supply unit .... 40
7.2.5 Preparing the measuring device ..... 41
7.2.6 Preparing the connecting cable for
the remote version .............. 41
7.3 Connecting the measuring device .......... 43
7.3.1 Connecting the remote version ..... 43
7.3.2 Connecting the transmitter ........ 45
7.3.3 Ensuring potential equalization ..... 47
7.4 Power supply via battery packs, Proline 800 -
Advanced ........................... 49
7.4.1 Battery pack arrangement ........ 49
7.4.2 Inserting and connecting buffer
capacitors and battery packs ....... 49
7.5 Connecting the cellular antenna ........... 51
7.6 Connecting the pressure sensor ........... 52
7.7 Power supply via the external battery pack,
Proline 800 - Advanced ................. 52
7.7.1 Connecting the external battery
pack ......................... 52
7.7.2 Inserting batteries into the external
battery pack ................... 53
7.8 Ensuring the degree of protection .......... 53
7.8.1 Degree of protection IP68, Type 6P
enclosure, with "Cust-potted" option,
Proline 800 - Advanced (remote
version) ...................... 53

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7.8.2 Degree of protection IP66/67, Type
4X enclosure, Proline 800 -
Advanced ..................... 53
7.9 Post-connection check .................. 54
8 Operation options ................. 55
8.1 Overview of operation options ............ 55
8.2 Access to the operating menu via the
SmartBlue App ....................... 55
9 System integration ................ 57
9.1 Overview of device description files ......... 57
9.1.1 Current version data for the device ... 57
9.1.2 Operating tools ................. 57
9.2 Establishing a Netilion connection ......... 57
9.3 Establishing an OPC-UA connection ........ 57
10 Commissioning .................... 58
10.1 Function check ....................... 58
10.2 Preparatory steps ...................... 58
10.2.1 Install the SmartBlue App ......... 58
10.2.2 Connect the SmartBlue App to the
device ........................ 58
10.3 Configuring the measuring device .......... 58
10.4 Protecting settings from unauthorized access .58
10.4.1 Write protection via access code ..... 58
10.4.2 Write protection via write protection
switch ........................ 59
11 Operation ......................... 61
11.1 Wake on Touch ....................... 61
11.2 Adapting the measuring device to the process
conditions ........................... 62
11.3 Performing a totalizer reset .............. 62
11.4 Disabling the Bluetooth interface .......... 62
11.5 Enabling the software option ............. 62
11.5.1 "Software configuration" submenu ... 62
12 Diagnostics and troubleshooting ... 64
12.1 General troubleshooting ................. 64
12.2 Diagnostic information on local display ...... 65
12.2.1 Diagnostic message .............. 65
12.3 Adapting the diagnostic information ....... 66
12.3.1 Adapting the diagnostic behavior .... 66
12.4 Overview of diagnostic information ........ 66
12.5 Pending diagnostic events ............... 69
12.6 Diagnostic list ........................ 70
12.7 Event logbook ........................ 70
12.7.1 Reading out the event logbook ...... 70
12.7.2 Filtering the event logbook ........ 71
12.7.3 Overview of information events ..... 71
12.8 Resetting the measuring device ........... 72
12.9 Device information .................... 72
12.10 Firmware history ...................... 73
13 Maintenance ...................... 74
13.1 Maintenance tasks ..................... 74
13.1.1 Exterior cleaning ................ 74
13.1.2 Interior cleaning ................ 74
13.1.3 Replacing the batteries ........... 74
13.2 Measuring and test equipment ............ 77
13.3 Endress+Hauser services ................ 77
14 Repair ............................ 78
14.1 General notes ........................ 78
14.1.1 Repair and conversion concept ...... 78
14.1.2 Notes for repair and conversion ..... 78
14.2 Spare parts .......................... 78
14.3 Endress+Hauser services ................ 78
14.4 Return .............................. 78
14.5 Disposal ............................ 79
14.5.1 Removing the measuring device ..... 79
14.5.2 Disposing of the measuring device ... 79
14.5.3 Battery disposal ................ 79
15 Accessories ....................... 80
15.1 Device-specific accessories ............... 80
15.1.1 For the transmitter .............. 80
15.1.2 For the sensor .................. 80
15.2 Service-specific accessories ............... 81
16 Technical data .................... 82
16.1 Application .......................... 82
16.2 Function and system design .............. 82
16.3 Input ............................... 82
16.4 Output ............................. 84
16.5 Power supply ......................... 86
16.6 Performance characteristics .............. 89
16.7 Installation .......................... 91
16.8 Environment ......................... 91
16.9 Process ............................. 92
16.10 Mechanical construction ................ 95
16.11 Human interface ..................... 101
16.12 Certificates and approvals .............. 101
16.13 Application packages .................. 102
16.14 Accessories ......................... 103
16.15 Supplementary documentation ........... 103
Index ................................. 105

Proline Promag W 800 Cellular radio About this document
Endress+Hauser 5
1 About this document
1.1 Document function
These Operating Instructions contain all the information that is required in various phases
of the life cycle of the device: from product identification, incoming acceptance and
storage, to mounting, connection, operation and commissioning through to
troubleshooting, maintenance and disposal.
1.2 Symbols
1.2.1 Safety symbols
DANGER
This symbol alerts you to a dangerous situation. Failure to avoid this situation will result in
serious or fatal injury.
WARNING
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in
serious or fatal injury.
CAUTION
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in
minor or medium injury.
NOTICE
This symbol contains information on procedures and other facts which do not result in
personal injury.
1.2.2 Electrical symbols
Symbol Meaning
Direct current
Alternating current
Direct current and alternating current
Ground connection
A grounded terminal which, as far as the operator is concerned, is grounded via a
grounding system.
Protective Earth (PE)
A terminal which must be connected to ground prior to establishing any other
connections.
The ground terminals are situated inside and outside the device:
• Inner ground terminal: Connects the protectiv earth to the mains supply.
• Outer ground terminal: Connects the device to the plant grounding system.
1.2.3 Communication symbols
Symbol Meaning
Cellular radio
Bidirectional data exchange via cellular network.
Bluetooth
Wireless data transmission between devices over a short distance.

About this document Proline Promag W 800 Cellular radio
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1.2.4 Tool symbols
Symbol Meaning
Torx screwdriver
Flat blade screwdriver
Phillips head screwdriver
Allen key
Open-ended wrench
1.2.5 Symbols for certain types of information
Symbol Meaning
Permitted
Procedures, processes or actions that are permitted.
Preferred
Procedures, processes or actions that are preferred.
Forbidden
Procedures, processes or actions that are forbidden.
Tip
Indicates additional information.
Reference to documentation
A
Reference to page
Reference to graphic
Notice or individual step to be observed
1.
,
2.
,
3.
… Series of steps
Result of a step
Help in the event of a problem
Visual inspection
1.2.6 Symbols in graphics
Symbol Meaning
1, 2, 3, ... Item numbers
1.
,
2.
,
3.
, … Series of steps
A, B, C, ... Views
A-A, B-B, C-C, ... Sections
-
Hazardous area

Proline Promag W 800 Cellular radio About this document
Endress+Hauser 7
Symbol Meaning
.
Safe area (non-hazardous area)
Flow direction
1.3 Documentation
For an overview of the scope of the associated Technical Documentation, refer to the
following:
•W@M Device Viewer (www.endress.com/deviceviewer): Enter the serial number
from nameplate
•Endress+Hauser Operations App: Enter the serial number from the nameplate or
scan the 2D matrix code (QR code) on the nameplate
Detailed list of the individual documents along with the documentation code
→  103
1.3.1 Standard documentation
Document type Purpose and content of the document
Technical Information Planning aid for your device
The document contains all the technical data on the device and provides
an overview of the accessories and other products that can be ordered for
the device.
Sensor Brief Operating Instructions Guides you quickly to the 1st measured value - Part 1
The Sensor Brief Operating Instructions are aimed at specialists with
responsibility for installing the measuring device.
• Incoming acceptance and product identification
• Storage and transport
• Installation
Transmitter Brief Operating
Instructions
Guides you quickly to the 1st measured value - Part 2
The Transmitter Brief Operating Instructions are aimed at specialists with
responsibility for commissioning, configuring and parameterizing the
measuring device (until the first measured value).
• Product description
• Installation
• Electrical connection
• Operation options
• System integration
• Commissioning
• Diagnostic information
Description of Device Parameters Reference for your parameters
The document provides a detailed explanation of each individual
parameter in the operating menu. The description is aimed at those who
work with the device over the entire life cycle and perform specific
configurations.
1.3.2 Supplementary device-dependent documentation
Additional documents are supplied depending on the device version ordered: Always
comply strictly with the instructions in the supplementary documentation. The
supplementary documentation is an integral part of the device documentation.

Safety instructions Proline Promag W 800 Cellular radio
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2 Safety instructions
2.1 Requirements for the personnel
The personnel for installation, commissioning, diagnostics and maintenance must fulfill
the following requirements:
‣Trained, qualified specialists must have a relevant qualification for this specific function
and task.
‣Are authorized by the plant owner/operator.
‣Are familiar with federal/national regulations.
‣Before starting work, read and understand the instructions in the manual and
supplementary documentation as well as the certificates (depending on the
application).
‣Follow instructions and comply with basic conditions.
The operating personnel must fulfill the following requirements:
‣Are instructed and authorized according to the requirements of the task by the facility's
owner-operator.
‣Follow the instructions in this manual.
2.2 Designated use
Application and media
The measuring device described in this manual is intended only for the flow measurement
of liquids with a minimum conductivity of 20 µS/cm.
Measuring devices for use in applications where there is an increased risk due to process
pressure are labeled accordingly on the nameplate.
To ensure that the measuring device remains in proper condition for the operation time:
‣Keep within the specified pressure and temperature range.
‣Only use the measuring device in full compliance with the data on the nameplate and
the general conditions listed in the Operating Instructions and supplementary
documentation.
‣Based on the nameplate, check whether the ordered device is permitted for the
intended use in the hazardous area (e.g. explosion protection, pressure vessel safety).
‣Use the measuring device only for media to which the process-wetted materials are
sufficiently resistant.
‣If the ambient temperature of the measuring device is outside the atmospheric
temperature, it is absolutely essential to comply with the relevant basic conditions as
specified in the device documentation→  7.
‣Protect the measuring device permanently against corrosion from environmental
influences.
The measuring device is optionally tested in accordance with OIML R49: 2013 and
has an EC type-examination certificate according to Measuring Instruments Directive
2004/22/EC (MID) for service subject to legal metrological control ("custody transfer")
for cold water (Annex MI‐001).
Incorrect use
Non-designated use can compromise safety. The manufacturer is not liable for damage
caused by improper or non-designated use.
LWARNING
Danger of breakage due to corrosive or abrasive fluids and ambient conditions!
‣Verify the compatibility of the process fluid with the sensor material.
‣Ensure the resistance of all fluid-wetted materials in the process.
‣Keep within the specified pressure and temperature range.

Proline Promag W 800 Cellular radio Safety instructions
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NOTICE
Verification for borderline cases:
‣For special fluids and fluids for cleaning, Endress+Hauser is glad to provide assistance
in verifying the corrosion resistance of fluid-wetted materials, but does not accept any
warranty or liability as minute changes in the temperature, concentration or level of
contamination in the process can alter the corrosion resistance properties.
Residual risks
LWARNING
The electronics and the medium may cause the surfaces to heat up. This presents a
burn hazard!
‣For elevated fluid temperatures, ensure protection against contact to prevent burns.
2.3 Workplace safety
For work on and with the device:
‣Wear the required personal protective equipment according to federal/national
regulations.
For welding work on the piping:
‣Do not ground the welding unit via the measuring device.
If working on and with the device with wet hands:
‣Due to the increased risk of electric shock, gloves must be worn.
2.4 Operational safety
Risk of injury.
‣Operate the device in proper technical condition and fail-safe condition only.
‣The operator is responsible for interference-free operation of the device.
Conversions to the device
Unauthorized modifications to the device are not permitted and can lead to unforeseeable
dangers.
‣If, despite this, modifications are required, consult with Endress+Hauser.
Repair
To ensure continued operational safety and reliability,
‣Carry out repairs on the device only if they are expressly permitted.
‣Observe federal/national regulations pertaining to repair of an electrical device.
‣Use original spare parts and accessories from Endress+Hauser only.
2.5 Product safety
This measuring device is designed in accordance with good engineering practice to meet
state-of-the-art safety requirements, has been tested, and left the factory in a condition in
which it is safe to operate.
It meets general safety standards and legal requirements. It also complies with the EU
directives listed in the device-specific EU Declaration of Conformity. Endress+Hauser
confirms this by affixing the CE mark to the device.

Safety instructions Proline Promag W 800 Cellular radio
10 Endress+Hauser
2.6 IT security
Our warranty is valid only if the device is installed and used as described in the Operating
Instructions. The device is equipped with security mechanisms to protect it against any
inadvertent changes to the settings.
IT security measures, which provide additional protection for the device and associated
data transfer, must be implemented by the operators themselves in line with their security
standards.
2.7 Device-specific IT security
The device offers a range of specific functions to support protective measures on the
operator's side. These functions can be configured by the user and guarantee greater in-
operation safety if used correctly. An overview of the most important functions is provided
in the following section.
2.7.1 Access via the SmartBlue App
Two access levels (user roles) are defined for the device: the Operator user role and the
Maintenance user role. The Maintenance user role is the default setting.
If a user-specific access code is not defined (in the Enter access code parameter), the
default setting 0000 continues to apply and the Maintenance user role is automatically
enabled. The device's configuration data are not write-protected and can be edited at all
times.
If a user-specific access code has been defined (in the Enter access code parameter), all the
parameters are write-protected and the device is accessed with the Operator user role. The
previously defined access code must first be entered again before the Maintenance user
role is enabled and all the parameters can be write-accessed.
2.7.2 Protecting access via hardware write protection
Write access to the device parameters via the operating tool can be disabled by means of a
write protection switch (DIP switch on the back of the local display). When hardware write
protection is enabled, only read access to the parameters is possible.
Hardware write protection is disabled when the device is delivered →  10.
Write protection via write protection switch
1
Off
On
Off
On
BA 21
Display
Write
protection
Custody
transfer
Internal
battery
Modbus
detection
A0044478
‣ Information regarding the write protection switch is provided on
the connection nameplate in the connection compartment cover.
Unlike parameter write protection via a user-specific access code, this allows write access
to the entire operating menu to be locked.