Endress+Hauser Proline Promass E 300 User manual

Products Solutions Services
Operating Instructions
Proline Promass E 300
Coriolis flowmeter
Modbus RS485
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BA01495D/06/EN/05.21
71505923
2021-01-01
Valid as of version
01.05.zz (Device firmware)

Proline Promass E 300 Modbus RS485
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• Make sure the document is stored in a safe place such that it is always available when
working on or with the device.
• To avoid danger to individuals or the facility, read the "Basic safety instructions" section
carefully, as well as all other safety instructions in the document that are specific to
working procedures.
• The manufacturer reserves the right to modify technical data without prior notice. Your
Endress+Hauser Sales Center will supply you with current information and updates to
these instructions.

Proline Promass E 300 Modbus RS485 Table of contents
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Table of contents
1 About this document ................ 6
1.1 Document function ..................... 6
1.2 Symbols .............................. 6
1.2.1 Safety symbols .................. 6
1.2.2 Electrical symbols ................ 6
1.2.3 Communication symbols ........... 6
1.2.4 Tool symbols .................... 7
1.2.5 Symbols for
certain types of information ......... 7
1.2.6 Symbols in graphics ............... 7
1.3 Documentation ........................ 8
1.3.1 Standard documentation ........... 8
1.3.2 Supplementary device-dependent
documentation .................. 8
1.4 Registered trademarks ................... 9
2 Safety instructions ................ 10
2.1 Requirements for the personnel ........... 10
2.2 Designated use ....................... 10
2.3 Workplace safety ...................... 11
2.4 Operational safety ..................... 11
2.5 Product safety ........................ 12
2.6 IT security ........................... 12
2.7 Device-specific IT security ................ 12
2.7.1 Protecting access via hardware write
protection ..................... 12
2.7.2 Protecting access via a password .... 13
2.7.3 Access via Web server ............ 13
2.7.4 Access via service interface (CDI-
RJ45) ........................ 14
3 Product description ................ 15
3.1 Product design ........................ 15
4 Incoming acceptance and product
identification ..................... 16
4.1 Incoming acceptance ................... 16
4.2 Product identification ................... 16
4.2.1 Transmitter nameplate ........... 17
4.2.2 Sensor nameplate ............... 18
4.2.3 Symbols on measuring device ...... 19
5 Storage and transport ............. 20
5.1 Storage conditions ..................... 20
5.2 Transporting the product ................ 20
5.2.1 Measuring devices without lifting
lugs ......................... 20
5.2.2 Measuring devices with lifting lugs .. 21
5.2.3 Transporting with a fork lift ........ 21
5.3 Packaging disposal ..................... 21
6 Installation ....................... 22
6.1 Installation conditions .................. 22
6.1.1 Mounting position ............... 22
6.1.2 Environmental and process
requirements .................. 24
6.1.3 Special mounting instructions ...... 26
6.2 Mounting the measuring device ........... 27
6.2.1 Required tools .................. 27
6.2.2 Preparing the measuring device ..... 28
6.2.3 Mounting the measuring device ..... 28
6.2.4 Turning the transmitter housing .... 28
6.2.5 Turning the display module ........ 29
6.3 Post-installation check .................. 29
7 Electrical connection .............. 30
7.1 Connection conditions .................. 30
7.1.1 Required tools .................. 30
7.1.2 Requirements for connecting cable ... 30
7.1.3 Terminal assignment ............. 33
7.1.4 Shielding and grounding .......... 33
7.1.5 Preparing the measuring device ..... 33
7.2 Connecting the measuring device .......... 34
7.2.1 Connecting the transmitter ........ 34
7.2.2 Connecting the remote display and
operating module DKX001 ........ 37
7.3 Ensuring potential equalization ........... 37
7.3.1 Requirements .................. 37
7.4 Special connection instructions ............ 38
7.4.1 Connection examples ............. 38
7.5 Hardware settings ..................... 41
7.5.1 Setting the device address ......... 41
7.5.2 Enabling the terminating resistor .... 42
7.6 Ensuring the degree of protection .......... 42
7.7 Post-connection check .................. 42
8 Operation options ................. 44
8.1 Overview of operation options ............ 44
8.2 Structure and function of the operating
menu .............................. 45
8.2.1 Structure of the operating menu .... 45
8.2.2 Operating philosophy ............ 46
8.3 Access to the operating menu via the local
display ............................. 47
8.3.1 Operational display .............. 47
8.3.2 Navigation view ................ 48
8.3.3 Editing view ................... 50
8.3.4 Operating elements .............. 52
8.3.5 Opening the context menu ......... 53
8.3.6 Navigating and selecting from list ... 54
8.3.7 Calling the parameter directly ...... 54
8.3.8 Calling up help text .............. 55
8.3.9 Changing the parameters ......... 55
8.3.10 User roles and related access
authorization .................. 56

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8.3.11 Disabling write protection via access
code ......................... 56
8.3.12 Enabling and disabling the keypad
lock ......................... 57
8.4 Access to the operating menu via the Web
browser ............................. 57
8.4.1 Function range ................. 57
8.4.2 Prerequisites ................... 58
8.4.3 Establishing a connection ......... 59
8.4.4 Logging on .................... 61
8.4.5 User interface .................. 62
8.4.6 Disabling the Web server .......... 63
8.4.7 Logging out .................... 63
8.5 Access to the operating menu via the
operating tool ........................ 64
8.5.1 Connecting the operating tool ...... 64
8.5.2 FieldCare ..................... 66
8.5.3 DeviceCare .................... 67
9 System integration ................ 69
9.1 Overview of device description files ......... 69
9.1.1 Current version data for the device ... 69
9.1.2 Operating tools ................. 69
9.2 Compatibility with earlier model ........... 69
9.3 Modbus RS485 information .............. 70
9.3.1 Function codes ................. 70
9.3.2 Register information ............. 71
9.3.3 Response time .................. 71
9.3.4 Data types ..................... 71
9.3.5 Byte transmission sequence ........ 72
9.3.6 Modbus data map ............... 72
10 Commissioning .................... 75
10.1 Function check ....................... 75
10.2 Setting the operating language ............ 75
10.3 Configuring the measuring device .......... 75
10.3.1 Defining the tag name ............ 76
10.3.2 Setting the system units .......... 77
10.3.3 Configuring the communication
interface ...................... 78
10.3.4 Selecting and setting the medium ... 80
10.3.5 Displaying the I/O configuration .... 81
10.3.6 Configuring the current input ...... 82
10.3.7 Configuring the status input ....... 83
10.3.8 Configuring the current output ..... 84
10.3.9 Configuring the pulse/frequency/
switch output .................. 88
10.3.10 Configuring the relay output ....... 97
10.3.11 Configuring the double pulse output 100
10.3.12 Configuring the local display ...... 101
10.3.13 Configuring the low flow cut off .... 106
10.3.14 Configuring the partial filled pipe
detection .................... 107
10.4 Advanced settings .................... 108
10.4.1 Using the parameter to enter the
access code ................... 109
10.4.2 Calculated values ............... 109
10.4.3 Carrying out a sensor adjustment ... 110
10.4.4 Configuring the totalizer ......... 111
10.4.5 Carrying out additional display
configurations ................. 113
10.4.6 WLAN configuration ............ 117
10.4.7 Configuration management ....... 119
10.4.8 Using parameters for device
administration ................ 120
10.5 Simulation .......................... 121
10.6 Protecting settings from unauthorized access 124
10.6.1 Write protection via access code ... 125
10.6.2 Write protection via write protection
switch ....................... 126
11 Operation ....................... 128
11.1 Reading the device locking status ......... 128
11.2 Adjusting the operating language ......... 128
11.3 Configuring the display ................ 128
11.4 Reading measured values ............... 128
11.4.1 "Measured variables" submenu ..... 129
11.4.2 "Totalizer" submenu ............. 130
11.4.3 "Input values" submenu .......... 131
11.4.4 Output values ................. 132
11.5 Adapting the measuring device to the process
conditions .......................... 134
11.6 Performing a totalizer reset ............. 134
11.6.1 Function scope of the "Control
Totalizer" parameter ............ 135
11.6.2 Function scope of the "Reset all
totalizers" parameter ............ 135
11.7 Showing data logging ................. 135
12 Diagnostics and troubleshooting .. 140
12.1 General troubleshooting ................ 140
12.2 Diagnostic information via light emitting
diodes ............................. 142
12.2.1 Transmitter ................... 142
12.3 Diagnostic information on local display ..... 144
12.3.1 Diagnostic message ............. 144
12.3.2 Calling up remedial measures ..... 146
12.4 Diagnostic information in the Web browser .146
12.4.1 Diagnostic options .............. 146
12.4.2 Calling up remedy information .... 147
12.5 Diagnostic information in FieldCare or
DeviceCare ......................... 147
12.5.1 Diagnostic options .............. 147
12.5.2 Calling up remedy information .... 148
12.6 Diagnostic information via communication
interface ........................... 149
12.6.1 Reading out diagnostic information 149
12.6.2 Configuring error response mode ... 149
12.7 Adapting the diagnostic information ...... 149
12.7.1 Adapting the diagnostic behavior ... 149
12.8 Overview of diagnostic information ....... 150
12.9 Pending diagnostic events .............. 154
12.10 Diagnostic list ....................... 155
12.11 Event logbook ....................... 155
12.11.1 Reading out the event logbook ..... 155
12.11.2 Filtering the event logbook ....... 156

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12.11.3 Overview of information events .... 156
12.12 Resetting the measuring device .......... 158
12.12.1 Function scope of the "Device reset"
parameter .................... 158
12.13 Device information ................... 158
12.14 Firmware history ..................... 160
12.15 Device history and compatibility .......... 162
13 Maintenance .................... 163
13.1 Maintenance tasks .................... 163
13.1.1 Exterior cleaning ............... 163
13.1.2 Interior cleaning ............... 163
13.2 Measuring and test equipment ........... 163
13.3 Endress+Hauser services ............... 163
14 Repair ........................... 164
14.1 General notes ....................... 164
14.1.1 Repair and conversion concept ..... 164
14.1.2 Notes for repair and conversion .... 164
14.2 Spare parts ......................... 164
14.3 Endress+Hauser services ............... 164
14.4 Return ............................. 164
14.5 Disposal ........................... 165
14.5.1 Removing the measuring device .... 165
14.5.2 Disposing of the measuring device .. 165
15 Accessories ...................... 166
15.1 Device-specific accessories .............. 166
15.1.1 For the transmitter ............. 166
15.1.2 For the sensor ................. 167
15.2 Service-specific accessories .............. 167
15.3 System components ................... 168
16 Technical data ................... 169
16.1 Application ......................... 169
16.2 Function and system design ............. 169
16.3 Input .............................. 170
16.4 Output ............................ 173
16.5 Power supply ........................ 178
16.6 Performance characteristics ............. 179
16.7 Installation ......................... 183
16.8 Environment ........................ 183
16.9 Process ............................ 184
16.10 Mechanical construction ............... 186
16.11 Human interface ..................... 189
16.12 Certificates and approvals .............. 194
16.13 Application packages .................. 196
16.14 Accessories ......................... 197
16.15 Supplementary documentation ........... 197
Index ................................. 200

About this document Proline Promass E 300 Modbus RS485
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1 About this document
1.1 Document function
These Operating Instructions contain all the information that is required in various phases
of the life cycle of the device: from product identification, incoming acceptance and
storage, to mounting, connection, operation and commissioning through to
troubleshooting, maintenance and disposal.
1.2 Symbols
1.2.1 Safety symbols
DANGER
This symbol alerts you to a dangerous situation. Failure to avoid this situation will result in
serious or fatal injury.
WARNING
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in
serious or fatal injury.
CAUTION
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in
minor or medium injury.
NOTICE
This symbol contains information on procedures and other facts which do not result in
personal injury.
1.2.2 Electrical symbols
Symbol Meaning
Direct current
Alternating current
Direct current and alternating current
Ground connection
A grounded terminal which, as far as the operator is concerned, is grounded via a
grounding system.
Protective Earth (PE)
A terminal which must be connected to ground prior to establishing any other
connections.
The ground terminals are situated inside and outside the device:
• Inner ground terminal: Connects the protectiv earth to the mains supply.
• Outer ground terminal: Connects the device to the plant grounding system.
1.2.3 Communication symbols
Symbol Meaning
Wireless Local Area Network (WLAN)
Communication via a wireless, local network.
LED
Light emitting diode is off.

Proline Promass E 300 Modbus RS485 About this document
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Symbol Meaning
LED
Light emitting diode is on.
LED
Light emitting diode is flashing.
1.2.4 Tool symbols
Symbol Meaning
Flat blade screwdriver
Allen key
Open-ended wrench
1.2.5 Symbols for certain types of information
Symbol Meaning
Permitted
Procedures, processes or actions that are permitted.
Preferred
Procedures, processes or actions that are preferred.
Forbidden
Procedures, processes or actions that are forbidden.
Tip
Indicates additional information.
Reference to documentation.
A
Reference to page.
Reference to graphic.
Notice or individual step to be observed.
1.
,
2.
,
3.
… Series of steps.
Result of a step.
Help in the event of a problem.
Visual inspection.
1.2.6 Symbols in graphics
Symbol Meaning
1, 2, 3, ... Item numbers
1.
,
2.
,
3.
, … Series of steps
A, B, C, ... Views
A-A, B-B, C-C, ... Sections
-
Hazardous area

About this document Proline Promass E 300 Modbus RS485
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Symbol Meaning
.
Safe area (non-hazardous area)
Flow direction
1.3 Documentation
For an overview of the scope of the associated Technical Documentation, refer to the
following:
•W@M Device Viewer (www.endress.com/deviceviewer): Enter the serial number
from nameplate
•Endress+Hauser Operations App: Enter the serial number from the nameplate or
scan the 2D matrix code (QR code) on the nameplate
Detailed list of the individual documents along with the documentation code
→  197
1.3.1 Standard documentation
Document type Purpose and content of the document
Technical Information Planning aid for your device
The document contains all the technical data on the device and provides
an overview of the accessories and other products that can be ordered for
the device.
Sensor Brief Operating Instructions Guides you quickly to the 1st measured value - Part 1
The Sensor Brief Operating Instructions are aimed at specialists with
responsibility for installing the measuring device.
• Incoming acceptance and product identification
• Storage and transport
• Installation
Transmitter Brief Operating
Instructions
Guides you quickly to the 1st measured value - Part 2
The Transmitter Brief Operating Instructions are aimed at specialists with
responsibility for commissioning, configuring and parameterizing the
measuring device (until the first measured value).
• Product description
• Installation
• Electrical connection
• Operation options
• System integration
• Commissioning
• Diagnostic information
Description of Device Parameters Reference for your parameters
The document provides a detailed explanation of each individual
parameter in the Expert operating menu. The description is aimed at
those who work with the device over the entire life cycle and perform
specific configurations.
The document provides Modbus-specific information for each individual
parameter in the Expert operating menu.
1.3.2 Supplementary device-dependent documentation
Additional documents are supplied depending on the device version ordered: Always
comply strictly with the instructions in the supplementary documentation. The
supplementary documentation is an integral part of the device documentation.

Proline Promass E 300 Modbus RS485 About this document
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1.4 Registered trademarks
Modbus®
Registered trademark of SCHNEIDER AUTOMATION, INC.
TRI-CLAMP®
Registered trademark of Ladish & Co., Inc., Kenosha, USA

Safety instructions Proline Promass E 300 Modbus RS485
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2 Safety instructions
2.1 Requirements for the personnel
The personnel for installation, commissioning, diagnostics and maintenance must fulfill
the following requirements:
‣Trained, qualified specialists must have a relevant qualification for this specific function
and task.
‣Are authorized by the plant owner/operator.
‣Are familiar with federal/national regulations.
‣Before starting work, read and understand the instructions in the manual and
supplementary documentation as well as the certificates (depending on the
application).
‣Follow instructions and comply with basic conditions.
The operating personnel must fulfill the following requirements:
‣Are instructed and authorized according to the requirements of the task by the facility's
owner-operator.
‣Follow the instructions in this manual.
2.2 Designated use
Application and media
The measuring device described in this manual is intended only for the flow measurement
of liquids and gases.
Depending on the version ordered, the measuring device can also measure potentially
explosive, flammable, poisonous and oxidizing media.
Measuring devices for use in hazardous areas, in hygienic applications or where there is an
increased risk due to process pressure, are labeled accordingly on the nameplate.
To ensure that the measuring device remains in proper condition for the operation time:
‣Keep within the specified pressure and temperature range.
‣Only use the measuring device in full compliance with the data on the nameplate and
the general conditions listed in the Operating Instructions and supplementary
documentation.
‣Based on the nameplate, check whether the ordered device is permitted for the
intended use in the hazardous area (e.g. explosion protection, pressure vessel safety).
‣Use the measuring device only for media to which the process-wetted materials are
sufficiently resistant.
‣If the ambient temperature of the measuring device is outside the atmospheric
temperature, it is absolutely essential to comply with the relevant basic conditions as
specified in the device documentation→  8.
‣Protect the measuring device permanently against corrosion from environmental
influences.
Incorrect use
Non-designated use can compromise safety. The manufacturer is not liable for damage
caused by improper or non-designated use.
LWARNING
Danger of breakage due to corrosive or abrasive fluids and ambient conditions!
‣Verify the compatibility of the process fluid with the sensor material.
‣Ensure the resistance of all fluid-wetted materials in the process.
‣Keep within the specified pressure and temperature range.