Endress+Hauser Proline Promass E 300 User manual

Products Solutions Services
Operating Instructions
Proline Promass E 300
Coriolis flowmeter
Modbus RS485
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BA01495D/06/EN/05.21
71505923
2021-01-01
Valid as of version
01.05.zz (Device firmware)

Proline Promass E 300 Modbus RS485
2 Endress+Hauser
• Make sure the document is stored in a safe place such that it is always available when
working on or with the device.
• To avoid danger to individuals or the facility, read the "Basic safety instructions" section
carefully, as well as all other safety instructions in the document that are specific to
working procedures.
• The manufacturer reserves the right to modify technical data without prior notice. Your
Endress+Hauser Sales Center will supply you with current information and updates to
these instructions.

Proline Promass E 300 Modbus RS485 Table of contents
Endress+Hauser 3
Table of contents
1 About this document ................ 6
1.1 Document function ..................... 6
1.2 Symbols .............................. 6
1.2.1 Safety symbols .................. 6
1.2.2 Electrical symbols ................ 6
1.2.3 Communication symbols ........... 6
1.2.4 Tool symbols .................... 7
1.2.5 Symbols for
certain types of information ......... 7
1.2.6 Symbols in graphics ............... 7
1.3 Documentation ........................ 8
1.3.1 Standard documentation ........... 8
1.3.2 Supplementary device-dependent
documentation .................. 8
1.4 Registered trademarks ................... 9
2 Safety instructions ................ 10
2.1 Requirements for the personnel ........... 10
2.2 Designated use ....................... 10
2.3 Workplace safety ...................... 11
2.4 Operational safety ..................... 11
2.5 Product safety ........................ 12
2.6 IT security ........................... 12
2.7 Device-specific IT security ................ 12
2.7.1 Protecting access via hardware write
protection ..................... 12
2.7.2 Protecting access via a password .... 13
2.7.3 Access via Web server ............ 13
2.7.4 Access via service interface (CDI-
RJ45) ........................ 14
3 Product description ................ 15
3.1 Product design ........................ 15
4 Incoming acceptance and product
identification ..................... 16
4.1 Incoming acceptance ................... 16
4.2 Product identification ................... 16
4.2.1 Transmitter nameplate ........... 17
4.2.2 Sensor nameplate ............... 18
4.2.3 Symbols on measuring device ...... 19
5 Storage and transport ............. 20
5.1 Storage conditions ..................... 20
5.2 Transporting the product ................ 20
5.2.1 Measuring devices without lifting
lugs ......................... 20
5.2.2 Measuring devices with lifting lugs .. 21
5.2.3 Transporting with a fork lift ........ 21
5.3 Packaging disposal ..................... 21
6 Installation ....................... 22
6.1 Installation conditions .................. 22
6.1.1 Mounting position ............... 22
6.1.2 Environmental and process
requirements .................. 24
6.1.3 Special mounting instructions ...... 26
6.2 Mounting the measuring device ........... 27
6.2.1 Required tools .................. 27
6.2.2 Preparing the measuring device ..... 28
6.2.3 Mounting the measuring device ..... 28
6.2.4 Turning the transmitter housing .... 28
6.2.5 Turning the display module ........ 29
6.3 Post-installation check .................. 29
7 Electrical connection .............. 30
7.1 Connection conditions .................. 30
7.1.1 Required tools .................. 30
7.1.2 Requirements for connecting cable ... 30
7.1.3 Terminal assignment ............. 33
7.1.4 Shielding and grounding .......... 33
7.1.5 Preparing the measuring device ..... 33
7.2 Connecting the measuring device .......... 34
7.2.1 Connecting the transmitter ........ 34
7.2.2 Connecting the remote display and
operating module DKX001 ........ 37
7.3 Ensuring potential equalization ........... 37
7.3.1 Requirements .................. 37
7.4 Special connection instructions ............ 38
7.4.1 Connection examples ............. 38
7.5 Hardware settings ..................... 41
7.5.1 Setting the device address ......... 41
7.5.2 Enabling the terminating resistor .... 42
7.6 Ensuring the degree of protection .......... 42
7.7 Post-connection check .................. 42
8 Operation options ................. 44
8.1 Overview of operation options ............ 44
8.2 Structure and function of the operating
menu .............................. 45
8.2.1 Structure of the operating menu .... 45
8.2.2 Operating philosophy ............ 46
8.3 Access to the operating menu via the local
display ............................. 47
8.3.1 Operational display .............. 47
8.3.2 Navigation view ................ 48
8.3.3 Editing view ................... 50
8.3.4 Operating elements .............. 52
8.3.5 Opening the context menu ......... 53
8.3.6 Navigating and selecting from list ... 54
8.3.7 Calling the parameter directly ...... 54
8.3.8 Calling up help text .............. 55
8.3.9 Changing the parameters ......... 55
8.3.10 User roles and related access
authorization .................. 56

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8.3.11 Disabling write protection via access
code ......................... 56
8.3.12 Enabling and disabling the keypad
lock ......................... 57
8.4 Access to the operating menu via the Web
browser ............................. 57
8.4.1 Function range ................. 57
8.4.2 Prerequisites ................... 58
8.4.3 Establishing a connection ......... 59
8.4.4 Logging on .................... 61
8.4.5 User interface .................. 62
8.4.6 Disabling the Web server .......... 63
8.4.7 Logging out .................... 63
8.5 Access to the operating menu via the
operating tool ........................ 64
8.5.1 Connecting the operating tool ...... 64
8.5.2 FieldCare ..................... 66
8.5.3 DeviceCare .................... 67
9 System integration ................ 69
9.1 Overview of device description files ......... 69
9.1.1 Current version data for the device ... 69
9.1.2 Operating tools ................. 69
9.2 Compatibility with earlier model ........... 69
9.3 Modbus RS485 information .............. 70
9.3.1 Function codes ................. 70
9.3.2 Register information ............. 71
9.3.3 Response time .................. 71
9.3.4 Data types ..................... 71
9.3.5 Byte transmission sequence ........ 72
9.3.6 Modbus data map ............... 72
10 Commissioning .................... 75
10.1 Function check ....................... 75
10.2 Setting the operating language ............ 75
10.3 Configuring the measuring device .......... 75
10.3.1 Defining the tag name ............ 76
10.3.2 Setting the system units .......... 77
10.3.3 Configuring the communication
interface ...................... 78
10.3.4 Selecting and setting the medium ... 80
10.3.5 Displaying the I/O configuration .... 81
10.3.6 Configuring the current input ...... 82
10.3.7 Configuring the status input ....... 83
10.3.8 Configuring the current output ..... 84
10.3.9 Configuring the pulse/frequency/
switch output .................. 88
10.3.10 Configuring the relay output ....... 97
10.3.11 Configuring the double pulse output 100
10.3.12 Configuring the local display ...... 101
10.3.13 Configuring the low flow cut off .... 106
10.3.14 Configuring the partial filled pipe
detection .................... 107
10.4 Advanced settings .................... 108
10.4.1 Using the parameter to enter the
access code ................... 109
10.4.2 Calculated values ............... 109
10.4.3 Carrying out a sensor adjustment ... 110
10.4.4 Configuring the totalizer ......... 111
10.4.5 Carrying out additional display
configurations ................. 113
10.4.6 WLAN configuration ............ 117
10.4.7 Configuration management ....... 119
10.4.8 Using parameters for device
administration ................ 120
10.5 Simulation .......................... 121
10.6 Protecting settings from unauthorized access 124
10.6.1 Write protection via access code ... 125
10.6.2 Write protection via write protection
switch ....................... 126
11 Operation ....................... 128
11.1 Reading the device locking status ......... 128
11.2 Adjusting the operating language ......... 128
11.3 Configuring the display ................ 128
11.4 Reading measured values ............... 128
11.4.1 "Measured variables" submenu ..... 129
11.4.2 "Totalizer" submenu ............. 130
11.4.3 "Input values" submenu .......... 131
11.4.4 Output values ................. 132
11.5 Adapting the measuring device to the process
conditions .......................... 134
11.6 Performing a totalizer reset ............. 134
11.6.1 Function scope of the "Control
Totalizer" parameter ............ 135
11.6.2 Function scope of the "Reset all
totalizers" parameter ............ 135
11.7 Showing data logging ................. 135
12 Diagnostics and troubleshooting .. 140
12.1 General troubleshooting ................ 140
12.2 Diagnostic information via light emitting
diodes ............................. 142
12.2.1 Transmitter ................... 142
12.3 Diagnostic information on local display ..... 144
12.3.1 Diagnostic message ............. 144
12.3.2 Calling up remedial measures ..... 146
12.4 Diagnostic information in the Web browser .146
12.4.1 Diagnostic options .............. 146
12.4.2 Calling up remedy information .... 147
12.5 Diagnostic information in FieldCare or
DeviceCare ......................... 147
12.5.1 Diagnostic options .............. 147
12.5.2 Calling up remedy information .... 148
12.6 Diagnostic information via communication
interface ........................... 149
12.6.1 Reading out diagnostic information 149
12.6.2 Configuring error response mode ... 149
12.7 Adapting the diagnostic information ...... 149
12.7.1 Adapting the diagnostic behavior ... 149
12.8 Overview of diagnostic information ....... 150
12.9 Pending diagnostic events .............. 154
12.10 Diagnostic list ....................... 155
12.11 Event logbook ....................... 155
12.11.1 Reading out the event logbook ..... 155
12.11.2 Filtering the event logbook ....... 156

Proline Promass E 300 Modbus RS485 Table of contents
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12.11.3 Overview of information events .... 156
12.12 Resetting the measuring device .......... 158
12.12.1 Function scope of the "Device reset"
parameter .................... 158
12.13 Device information ................... 158
12.14 Firmware history ..................... 160
12.15 Device history and compatibility .......... 162
13 Maintenance .................... 163
13.1 Maintenance tasks .................... 163
13.1.1 Exterior cleaning ............... 163
13.1.2 Interior cleaning ............... 163
13.2 Measuring and test equipment ........... 163
13.3 Endress+Hauser services ............... 163
14 Repair ........................... 164
14.1 General notes ....................... 164
14.1.1 Repair and conversion concept ..... 164
14.1.2 Notes for repair and conversion .... 164
14.2 Spare parts ......................... 164
14.3 Endress+Hauser services ............... 164
14.4 Return ............................. 164
14.5 Disposal ........................... 165
14.5.1 Removing the measuring device .... 165
14.5.2 Disposing of the measuring device .. 165
15 Accessories ...................... 166
15.1 Device-specific accessories .............. 166
15.1.1 For the transmitter ............. 166
15.1.2 For the sensor ................. 167
15.2 Service-specific accessories .............. 167
15.3 System components ................... 168
16 Technical data ................... 169
16.1 Application ......................... 169
16.2 Function and system design ............. 169
16.3 Input .............................. 170
16.4 Output ............................ 173
16.5 Power supply ........................ 178
16.6 Performance characteristics ............. 179
16.7 Installation ......................... 183
16.8 Environment ........................ 183
16.9 Process ............................ 184
16.10 Mechanical construction ............... 186
16.11 Human interface ..................... 189
16.12 Certificates and approvals .............. 194
16.13 Application packages .................. 196
16.14 Accessories ......................... 197
16.15 Supplementary documentation ........... 197
Index ................................. 200

About this document Proline Promass E 300 Modbus RS485
6 Endress+Hauser
1 About this document
1.1 Document function
These Operating Instructions contain all the information that is required in various phases
of the life cycle of the device: from product identification, incoming acceptance and
storage, to mounting, connection, operation and commissioning through to
troubleshooting, maintenance and disposal.
1.2 Symbols
1.2.1 Safety symbols
DANGER
This symbol alerts you to a dangerous situation. Failure to avoid this situation will result in
serious or fatal injury.
WARNING
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in
serious or fatal injury.
CAUTION
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in
minor or medium injury.
NOTICE
This symbol contains information on procedures and other facts which do not result in
personal injury.
1.2.2 Electrical symbols
Symbol Meaning
Direct current
Alternating current
Direct current and alternating current
Ground connection
A grounded terminal which, as far as the operator is concerned, is grounded via a
grounding system.
Protective Earth (PE)
A terminal which must be connected to ground prior to establishing any other
connections.
The ground terminals are situated inside and outside the device:
• Inner ground terminal: Connects the protectiv earth to the mains supply.
• Outer ground terminal: Connects the device to the plant grounding system.
1.2.3 Communication symbols
Symbol Meaning
Wireless Local Area Network (WLAN)
Communication via a wireless, local network.
LED
Light emitting diode is off.

Proline Promass E 300 Modbus RS485 About this document
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Symbol Meaning
LED
Light emitting diode is on.
LED
Light emitting diode is flashing.
1.2.4 Tool symbols
Symbol Meaning
Flat blade screwdriver
Allen key
Open-ended wrench
1.2.5 Symbols for certain types of information
Symbol Meaning
Permitted
Procedures, processes or actions that are permitted.
Preferred
Procedures, processes or actions that are preferred.
Forbidden
Procedures, processes or actions that are forbidden.
Tip
Indicates additional information.
Reference to documentation.
A
Reference to page.
Reference to graphic.
Notice or individual step to be observed.
1.
,
2.
,
3.
… Series of steps.
Result of a step.
Help in the event of a problem.
Visual inspection.
1.2.6 Symbols in graphics
Symbol Meaning
1, 2, 3, ... Item numbers
1.
,
2.
,
3.
, … Series of steps
A, B, C, ... Views
A-A, B-B, C-C, ... Sections
-
Hazardous area

About this document Proline Promass E 300 Modbus RS485
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Symbol Meaning
.
Safe area (non-hazardous area)
Flow direction
1.3 Documentation
For an overview of the scope of the associated Technical Documentation, refer to the
following:
•W@M Device Viewer (www.endress.com/deviceviewer): Enter the serial number
from nameplate
•Endress+Hauser Operations App: Enter the serial number from the nameplate or
scan the 2D matrix code (QR code) on the nameplate
Detailed list of the individual documents along with the documentation code
→  197
1.3.1 Standard documentation
Document type Purpose and content of the document
Technical Information Planning aid for your device
The document contains all the technical data on the device and provides
an overview of the accessories and other products that can be ordered for
the device.
Sensor Brief Operating Instructions Guides you quickly to the 1st measured value - Part 1
The Sensor Brief Operating Instructions are aimed at specialists with
responsibility for installing the measuring device.
• Incoming acceptance and product identification
• Storage and transport
• Installation
Transmitter Brief Operating
Instructions
Guides you quickly to the 1st measured value - Part 2
The Transmitter Brief Operating Instructions are aimed at specialists with
responsibility for commissioning, configuring and parameterizing the
measuring device (until the first measured value).
• Product description
• Installation
• Electrical connection
• Operation options
• System integration
• Commissioning
• Diagnostic information
Description of Device Parameters Reference for your parameters
The document provides a detailed explanation of each individual
parameter in the Expert operating menu. The description is aimed at
those who work with the device over the entire life cycle and perform
specific configurations.
The document provides Modbus-specific information for each individual
parameter in the Expert operating menu.
1.3.2 Supplementary device-dependent documentation
Additional documents are supplied depending on the device version ordered: Always
comply strictly with the instructions in the supplementary documentation. The
supplementary documentation is an integral part of the device documentation.

Proline Promass E 300 Modbus RS485 About this document
Endress+Hauser 9
1.4 Registered trademarks
Modbus®
Registered trademark of SCHNEIDER AUTOMATION, INC.
TRI-CLAMP®
Registered trademark of Ladish & Co., Inc., Kenosha, USA

Safety instructions Proline Promass E 300 Modbus RS485
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2 Safety instructions
2.1 Requirements for the personnel
The personnel for installation, commissioning, diagnostics and maintenance must fulfill
the following requirements:
‣Trained, qualified specialists must have a relevant qualification for this specific function
and task.
‣Are authorized by the plant owner/operator.
‣Are familiar with federal/national regulations.
‣Before starting work, read and understand the instructions in the manual and
supplementary documentation as well as the certificates (depending on the
application).
‣Follow instructions and comply with basic conditions.
The operating personnel must fulfill the following requirements:
‣Are instructed and authorized according to the requirements of the task by the facility's
owner-operator.
‣Follow the instructions in this manual.
2.2 Designated use
Application and media
The measuring device described in this manual is intended only for the flow measurement
of liquids and gases.
Depending on the version ordered, the measuring device can also measure potentially
explosive, flammable, poisonous and oxidizing media.
Measuring devices for use in hazardous areas, in hygienic applications or where there is an
increased risk due to process pressure, are labeled accordingly on the nameplate.
To ensure that the measuring device remains in proper condition for the operation time:
‣Keep within the specified pressure and temperature range.
‣Only use the measuring device in full compliance with the data on the nameplate and
the general conditions listed in the Operating Instructions and supplementary
documentation.
‣Based on the nameplate, check whether the ordered device is permitted for the
intended use in the hazardous area (e.g. explosion protection, pressure vessel safety).
‣Use the measuring device only for media to which the process-wetted materials are
sufficiently resistant.
‣If the ambient temperature of the measuring device is outside the atmospheric
temperature, it is absolutely essential to comply with the relevant basic conditions as
specified in the device documentation→  8.
‣Protect the measuring device permanently against corrosion from environmental
influences.
Incorrect use
Non-designated use can compromise safety. The manufacturer is not liable for damage
caused by improper or non-designated use.
LWARNING
Danger of breakage due to corrosive or abrasive fluids and ambient conditions!
‣Verify the compatibility of the process fluid with the sensor material.
‣Ensure the resistance of all fluid-wetted materials in the process.
‣Keep within the specified pressure and temperature range.

Proline Promass E 300 Modbus RS485 Safety instructions
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NOTICE
Verification for borderline cases:
‣For special fluids and fluids for cleaning, Endress+Hauser is glad to provide assistance
in verifying the corrosion resistance of fluid-wetted materials, but does not accept any
warranty or liability as minute changes in the temperature, concentration or level of
contamination in the process can alter the corrosion resistance properties.
Residual risks
LWARNING
The electronics and the medium may cause the surfaces to heat up. This presents a
burn hazard!
‣For elevated fluid temperatures, ensure protection against contact to prevent burns.
LWARNING
Danger of housing breaking due to measuring tube breakage!
If a measuring tube ruptures, the pressure inside the sensor housing will rise according to
the operating process pressure.
‣Use a rupture disk.
LWARNING
Danger from medium escaping!
For device versions with a rupture disk: medium escaping under pressure can cause injury
or material damage.
‣Take precautions to prevent injury and material damage if the rupture disk is actuated.
2.3 Workplace safety
For work on and with the device:
‣Wear the required personal protective equipment according to federal/national
regulations.
For welding work on the piping:
‣Do not ground the welding unit via the measuring device.
If working on and with the device with wet hands:
‣Due to the increased risk of electric shock, gloves must be worn.
2.4 Operational safety
Risk of injury.
‣Operate the device in proper technical condition and fail-safe condition only.
‣The operator is responsible for interference-free operation of the device.
Conversions to the device
Unauthorized modifications to the device are not permitted and can lead to unforeseeable
dangers.
‣If, despite this, modifications are required, consult with Endress+Hauser.
Repair
To ensure continued operational safety and reliability,
‣Carry out repairs on the device only if they are expressly permitted.
‣Observe federal/national regulations pertaining to repair of an electrical device.
‣Use original spare parts and accessories from Endress+Hauser only.

Safety instructions Proline Promass E 300 Modbus RS485
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2.5 Product safety
This measuring device is designed in accordance with good engineering practice to meet
state-of-the-art safety requirements, has been tested, and left the factory in a condition in
which it is safe to operate.
It meets general safety standards and legal requirements. It also complies with the EU
directives listed in the device-specific EU Declaration of Conformity. Endress+Hauser
confirms this by affixing the CE mark to the device.
2.6 IT security
Our warranty is valid only if the device is installed and used as described in the Operating
Instructions. The device is equipped with security mechanisms to protect it against any
inadvertent changes to the settings.
IT security measures, which provide additional protection for the device and associated
data transfer, must be implemented by the operators themselves in line with their security
standards.
2.7 Device-specific IT security
The device offers a range of specific functions to support protective measures on the
operator's side. These functions can be configured by the user and guarantee greater in-
operation safety if used correctly. An overview of the most important functions is provided
in the following section.
Function/interface Factory setting Recommendation
Write protection via hardware write
protection switch →  12
Not enabled. On an individual basis following risk
assessment.
Access code
(also applies for Web server login or
FieldCare connection) →  13
Not enabled
(0000).
Assign a customized access code during
commissioning.
WLAN
(order option in display module)
Enabled. On an individual basis following risk
assessment.
WLAN security mode Enabled (WPA2-
PSK)
Do not change.
WLAN passphrase
(password) →  13
Serial number Assign an individual WLAN passphrase during
commissioning.
WLAN mode Access Point On an individual basis following risk
assessment.
Web server→  13 Enabled. On an individual basis following risk
assessment.
CDI-RJ45 service interface →  14 – On an individual basis following risk
assessment.
2.7.1 Protecting access via hardware write protection
Write access to the device parameters via the local display, Web browser or operating tool
(e.g. FieldCare, DeviceCare) can be disabled via a write protection switch (DIP switch on
the motherboard). When hardware write protection is enabled, only read access to the
parameters is possible.
Hardware write protection is disabled when the device is delivered →  126.

Proline Promass E 300 Modbus RS485 Safety instructions
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2.7.2 Protecting access via a password
Different passwords are available to protect write access to the device parameters or access
to the device via the WLAN interface.
• User-specific access code
Protect write access to the device parameters via the local display, Web browser or
operating tool (e.g. FieldCare, DeviceCare). Access authorization is clearly regulated
through the use of a user-specific access code.
• WLAN passphrase
The network key protects a connection between an operating unit (e.g. notebook or
tablet) and the device via the WLAN interface which can be ordered as an option.
• Infrastructure mode
When the device is operated in infrastructure mode, the WLAN passphrase corresponds
to the WLAN passphrase configured on the operator side.
User-specific access code
Write access to the device parameters via the local display, Web browser or operating tool
(e.g. FieldCare, DeviceCare) can be protected by the modifiable, user-specific access code
(→  125).
When the device is delivered, the device does not have an access code and is equivalent to
0000 (open).
WLAN passphrase: Operation as WLAN access point
A connection between an operating unit (e.g. notebook or tablet) and the device via the
WLAN interface (→  65), which can be ordered as an optional extra, is protected by
the network key. The WLAN authentication of the network key complies with the
IEEE 802.11 standard.
When the device is delivered, the network key is pre-defined depending on the device. It
can be changed via the WLAN settings submenu in the WLAN passphrase parameter
(→  118).
Infrastructure mode
A connection between the device and WLAN access point is protected by means of an SSID
and passphrase on the system side. Please contact the relevant system administrator for
access.
General notes on the use of passwords
• The access code and network key supplied with the device should be changed during
commissioning.
• Follow the general rules for generating a secure password when defining and managing
the access code or network key.
• The user is responsible for the management and careful handling of the access code and
network key.
• For information on configuring the access code or on what to do if you lose the
password, see the "Write protection via access code" section →  125
2.7.3 Access via Web server
The device can be operated and configured via a Web browser with the integrated Web
server (→  57). The connection is via the service interface (CDI-RJ45) or the WLAN
interface.
The Web server is enabled when the device is delivered. The Web server can be disabled if
necessary (e.g. after commissioning) via the Web server functionality parameter.

Safety instructions Proline Promass E 300 Modbus RS485
14 Endress+Hauser
The device and status information can be hidden on the login page. This prevents
unauthorized access to the information.
For detailed information on device parameters, see:
The "Description of Device Parameters" document →  198.
2.7.4 Access via service interface (CDI-RJ45)
The device can be connected to a network via the service interface (CDI-RJ45). Device-
specific functions guarantee the secure operation of the device in a network.
The use of relevant industrial standards and guidelines that have been defined by national
and international safety committees, such as IEC/ISA62443 or the IEEE, is recommended.
This includes organizational security measures such as the assignment of access
authorization as well as technical measures such as network segmentation.
Transmitters with an Ex de approval may not be connected via the service interface
(CDI-RJ45)!
Order code for "Approval transmitter + sensor", options (Ex de): BA, BB, C1, C2, GA,
GB, MA, MB, NA, NB

Proline Promass E 300 Modbus RS485 Product description
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3 Product description
The device consists of a transmitter and a sensor.
The device is available as a compact version:
The transmitter and sensor form a mechanical unit.
3.1 Product design
5
4
Nicht unter
Spannung öffnen
Do not open when
energized
Ne pas ouvrir
sous tension
Power
I/O
N
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+E
ESC
–
123
A0029586
 1 Important components of a measuring device
1 Connection compartment cover
2 Display module
3 Transmitter housing
4 Electronics compartment cover
5 Sensor

Incoming acceptance and product identification Proline Promass E 300 Modbus RS485
16 Endress+Hauser
4 Incoming acceptance and product
identification
4.1 Incoming acceptance
1
2
1
2
Are the order codes on the
delivery note (1) and the
product sticker (2) identical?
Are the goods undamaged?
Order code:
Ser. no.:
Ext. ord. cd.:
ii
Date:
Do the nameplate data
match the ordering
information on the delivery
note?
Is the envelope present with
accompanying documents?
• If one of the conditions is not satisfied, contact your Endress+Hauser Sales Center.
• Depending on the device version, the CD-ROM might not be part of the delivery!
The Technical Documentation is available via the Internet or via the Endress+Hauser
Operations App, see the "Product identification" section →  17.
4.2 Product identification
The following options are available for identification of the device:
• Nameplate specifications
• Order code with breakdown of the device features on the delivery note
• Enter serial numbers from nameplates in the W@M Device Viewer
(www.endress.com/deviceviewer): All information about the device is displayed.
• Enter the serial number from nameplates in the Endress+Hauser Operations App or scan
the 2-D matrix code (QR code) on the nameplate using the Endress+Hauser Operations
App: All information about the device is displayed.

Proline Promass E 300 Modbus RS485 Incoming acceptance and product identification
Endress+Hauser 17
For an overview of the scope of the associated Technical Documentation, refer to the
following:
• The "Additional standard documentation on the device"→  8 and "Supplementary
device-dependent documentation"→  8 sections
• The W@M Device Viewer: enter the serial number from the nameplate
(www.endress.com/deviceviewer)
• The Endress+Hauser Operations App: Enter the serial number from the nameplate or
scan the 2-D matrix code (QR code) on the nameplate.
4.2.1 Transmitter nameplate
Order code:
Ser. no.:
Ext. ord. cd.:
ii
Date:
1 2 3 4 5
20
19
6
7
8
9
13 12 1011
18
17
16
14
15
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 2 Example of a transmitter nameplate
1 Manufacturing location
2 Name of the transmitter
3 Order code
4 Serial number (ser. no.)
5 Extended order code (Ext. ord. cd.)
6 Degree of protection
7 Space for approvals: use in hazardous areas
8 Electrical connection data: available inputs and outputs
9 2-D matrix code
10 Manufacturing date: year-month
11 Document number of safety-related supplementary documentation
12 Space for approvals and certificates: e.g. CE mark, C-Tick
13 Space for degree of protection of connection and electronics compartment when used in hazardous areas
14 Firmware version (FW) and device revision (Dev.Rev.) from the factory
15 Space for additional information in the case of special products
16 Permitted temperature range for cable
17 Permitted ambient temperature (Ta)
18 Information on cable gland
19 Available inputs and outputs, supply voltage
20 Electrical connection data: supply voltage

Incoming acceptance and product identification Proline Promass E 300 Modbus RS485
18 Endress+Hauser
4.2.2 Sensor nameplate
Order code:
Ser. no.:
Ext. ord. cd.:
1
6
7
8
2
3
5
4
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 3 Example of a sensor nameplate, part 1
1 Name of the sensor
2 Manufacturing location
3 Nominal diameter of the sensor; flange nominal diameter/nominal pressure; sensor test pressure; medium
temperature range; material of measuring tube and manifold
4 Sensor-specific information
5 CE mark, C-Tick
6 Order code
7 Serial number (ser. no.)
8 Extended order code (Ext. ord. cd.)
1
3
2
ii
Date:
4
56
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 4 Example of a sensor nameplate, part 2
1 Approval information for explosion protection, Pressure Equipment Directive and degree of protection
2 Permitted ambient temperature (Ta)
3 Document number of safety-related supplementary documentation
4 2-D matrix code
5 Flow direction
6 Manufacturing date: year-month
Order code
The measuring device is reordered using the order code.
Extended order code
• The device type (product root) and basic specifications (mandatory features) are
always listed.
• Of the optional specifications (optional features), only the safety and approval-
related specifications are listed (e.g. LA). If other optional specifications are also
ordered, these are indicated collectively using the # placeholder symbol (e.g. #LA#).
• If the ordered optional specifications do not include any safety and approval-related
specifications, they are indicated by the + placeholder symbol (e.g. XXXXXX-ABCDE
+).

Proline Promass E 300 Modbus RS485 Incoming acceptance and product identification
Endress+Hauser 19
4.2.3 Symbols on measuring device
Symbol Meaning
WARNING!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in serious
or fatal injury.
Reference to documentation
Refers to the corresponding device documentation.
Protective ground connection
A terminal which must be connected to ground prior to establishing any other connections.

Storage and transport Proline Promass E 300 Modbus RS485
20 Endress+Hauser
5 Storage and transport
5.1 Storage conditions
Observe the following notes for storage:
‣Store in the original packaging to ensure protection from shock.
‣Do not remove protective covers or protective caps installed on process connections.
They prevent mechanical damage to the sealing surfaces and contamination in the
measuring tube.
‣Protect from direct sunlight to avoid unacceptably high surface temperatures.
‣Store in a dry and dust-free place.
‣Do not store outdoors.
Storage temperature→  183
5.2 Transporting the product
Transport the measuring device to the measuring point in the original packaging.
A0029252
Do not remove protective covers or caps installed on process connections. They
prevent mechanical damage to the sealing surfaces and contamination in the
measuring tube.
5.2.1 Measuring devices without lifting lugs
LWARNING
Center of gravity of the measuring device is higher than the suspension points of the
webbing slings.
Risk of injury if the measuring device slips.
‣Secure the measuring device against slipping or turning.
‣Observe the weight specified on the packaging (stick-on label).
A0029214