Eneo FNR-4004/500 User manual

User Manual
Network Video Recorder, 4 IP-Channels, H.264
FNR-4004/500

2
Safety Instructions / Maintenance
• Read these safety instructions and the operation manual first before you install and commission the unit.
• Keep the manual in a safe place for later reference.
• The system may only be commissioned and maintained by personnel authorized to do this and it must only be carried
out in accordance with relevant standards and guidelines.
• Never cover the ventilation slots to avoid overheating.
• Never insert metal objects or any other items into the vents. This may permanently damage the unit.
• Protect your unit from contamination with water and humidity to prevent it from permanent damage. Never switch
the unit on when it gets wet.
Have it checked at an authorized service center in this case.
• Never operate the units outside of the specifications as this may prevent their functioning.
• Do not operate the unit beyond their specified temperature, humidity or power ratings. Operate the unit only at a
temperature range of –10°C to +40°C and at a humidity of max. 80%.
• The unit should be protected against excessive heat, dust, damp and vibration.
• Do not place any heavy objects on the unit.
• To disconnect the power cord of the unit, pull it out by the plug. Never pull the cord itself.
• Pay attention when laying the connection cable and observe that the cable is not subject to heavy loads, kinks, or
damage and no moisture can get in.
Do not attempt to disassemble the camera board from the dome.
• Contact your local dealer in case of malfunction.
• The warranty becomes void if repairs are undertaken by unauthorized persons. Do not open the housing.
• Installation, maintenance and repair have to be carried out only by authorized service centers.
Before opening the cover disconnect the unit from mains input.
• Do not use strong or abrasive detergents when cleaning the dome. Use a dry cloth to clean the dome surface. In case
the dirt is hard to remove, use a mild detergent and wipe gently.
NOTE:
This is a class A digital device.
This digital device can cause harmful interference in a residential area; in this case the user may be required to
take appropriate corrective action at his/her own expense.

3
TABLEOFCONTENTS
CHAPTER1Introduction ...............................................................................................................5
Overview ................................................................................................................................6
PreventiveandCautionaryTips ...........................................................................................6
NVRSpecifications.................................................................................................................6
ConnectingYourNVR............................................................................................................8
OperatingYourNVR ..............................................................................................................9
UsingtheFrontPanelControls.............................................................................................9
UsingtheIRRemoteControl .............................................................................................. 11
UsingaUSBMouse ..............................................................................................................12
UsingtheSoftKeyboard......................................................................................................12
CHAPTER2GettingStarted .........................................................................................................14
StartingandShuttingDownYourNVR ..............................................................................15
RebootingandLockingYourNVR ......................................................................................16
SettingDate&Time.............................................................................................................16
CheckingtheStatusofYourNVR........................................................................................18
CHAPTER3LiveFeed ..................................................................................................................19
WatchingaLiveFeed ..........................................................................................................20
UnderstandingLiveFeedIcons ..........................................................................................20
OperatingtheLiveFeed ......................................................................................................21
UsingtheDisplayMenu.......................................................................................................23
ConfiguringLiveFeedDisplays ..........................................................................................25
SettingCameraOrder..........................................................................................................26
CHAPTER4RecordSettings ........................................................................................................27
ConfiguringSettingsforRecording ....................................................................................28
ConfiguringRecordingSettings..........................................................................................28
ConfiguringaQuickRecordingSchedule...........................................................................29
ConfiguringanAdvancedRecordingSchedule .................................................................30
CHAPTER5Playback ...................................................................................................................32
PlayingBackaRecording....................................................................................................33
UnderstandingthePlaybackInterface...............................................................................33
SearchingforRecordedFiles ..............................................................................................33
PlayingBackRecordedFiles...............................................................................................34
CHAPTER6Backup ......................................................................................................................36
BackingUpVideoClips .......................................................................................................37
SelectingVideoClips ...........................................................................................................37
BackingUpVideoClips .......................................................................................................38
BackingUpRecordedFiles .................................................................................................39
CHAPTER7SystemConfiguration ..............................................................................................40
ConfiguringNetworkSettings ............................................................................................41
ManagingUserAccounts.....................................................................................................42
AddingaNewRemoteUser ................................................................................................42
DeletingaUser.....................................................................................................................43
EditingaUser.......................................................................................................................43
ConfiguringPTZCameras ...................................................................................................44
ConfiguringBasicPTZSettings...........................................................................................44
CustomizingPTZPresets,PatternsandPatrols ................................................................45
ConfiguringAlarmsandExceptions...................................................................................47
SettingUpMotionDetection...............................................................................................47
ConfiguringAlarmInputs ...................................................................................................48
ConfiguringExceptions .......................................................................................................49
ConfiguringE‐mailSettings ................................................................................................50

4
CHAPTER8CameraManagement...............................................................................................51
ConfiguringCameras...........................................................................................................52
Tosetupprivacyzones........................................................................................................52
ConfiguringVideoTamperingDetection ...........................................................................53
ConfiguringVideoLossDetection ......................................................................................54
ConfiguringOSDSettings ....................................................................................................55
Add/RemoveCameras ........................................................................................................56
CHAPTER9DiskManagement ....................................................................................................57
ManagingDisks....................................................................................................................58
CheckingDiskStatus ...........................................................................................................58
FormattingDisk ...................................................................................................................58
EnablingDiskOverwrite .....................................................................................................59
ManagingFiles .....................................................................................................................60
SearchingforRecordedFiles ..............................................................................................60
LockingandUnlockingRecordedFiles ..............................................................................60
CHAPTER10NVRManagement..................................................................................................61
ManagingSystem.................................................................................................................62
UpgradingtheSystemFirmware .......................................................................................62
RestoringDefaultSettings ..................................................................................................62
Exporting&ImportingConfiguration................................................................................63
ViewingSystemLogs...........................................................................................................65
LockingandUnlockingSystemMenus...............................................................................66
CHAPTER 11 Specifications................................................................................................................ 67


5
CHAPTER1Introduction

6
Overview
ThankyouforyourpurchaseoftheFNR‐4004EmbeddedDigitalVideoRecorder(NVR).Togetthemostoutof
yourNVR,pleasereadthroughtheInstallation’sManualandthisUser’sManualthoroughly.

FNR‐4004EmbeddedNVR,showninFigure1ushersinthenextgenerationofNetworkvideorecording
technologyfromeneo.FNR‐4004isaNVRmodelwhichonlysupportsIPcamera.Builtonanembeddedplatform
andcombiningthelatestinadvancedH.264videoencodinganddecodingtechnologies,FNR‐4004Embedded
NVRcontainstheperfectcombinationofrock‐solidreliabilityandhighperformance.



Fig1:FNR‐4004EmbeddedNVR

PreventiveandCautionaryTips
BeforeconnectingandoperatingyourNVR,pleasebeadvisedofthefollowingtips:
•Ensureunitisinstalledinawell‐ventilated,dust‐freeenvironment. 
•Unitisdesignedforindooruseonly.
•KeepallliquidsawayfromtheNVR.
•Ensureenvironmentalconditionsmeetfactoryspecifications.
•Ensureunitisproperlysecuredtoarackorshelf.Majorshocksorjoltstotheunitasaresultofdroppingitmay
causedamagetothesensitiveelectronicswithintheunit. 
•UsetheNVRinconjunctionwithanUninterruptiblePowerSupply(UPS).
•Powerdowntheunitbeforeconnectinganddisconnectingaccessoriesandperipherals.

NVRSpecifications
•Compression:
•Support PAL/NTSC video input.
•Adopt H.264 video compression standard.
•The FNR-4004 only supports IP camera.
•Upto2Megapixel(1920x1080)resolutionissupportedforIPcamera.
•Videoencodingparametersofeachchannelcanbesetseparately,includingresolution,framerate,bitrate, 
imagequality.
•Eachchannelsupportsnormalandeventcompressionparameters.
•Supportsbothcompositestreamandvideoonlystream.Audioandvideostreamsarestrictlysynchronized.
•Supportswatermark.
•LocalFunctions(Monitoring):
•Supports1/4/9/16screenliveview,channelsequenceisadjustable. 
•Supportsliveviewgroupswitch,manualswitchandautomaticcycle,theintervalofautomaticcyclecanbe 
  adjusted.
•Supportsdigitalzoominginliveviewmode
•Supportsshieldingofanassignedliveviewchannel.
•SupportsvariousPTZprotocols,PTZpreset,patrolandpattern.
•Supportsmulti‐levelusermanagement,eachusercanhaveindividualNVRaccessrights.
•Supportsmouse,frontpanel,andIRcontrol.
•LocalFunctions(HDDManagement):
•Supportsupto1SATAHDD,eachHDDcansupportmax2TBcapacity.
•SupportsS.M.A.R.T.technology.
•SupportsHDDhibernationfunction.
•SupportsWindowscompatiblefilesystemformatandtechnologyofpre‐allocatingharddiskspacetoavoid 
HDDfragments.

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•RecordingandPlayback:
•Supportsmultiplerecordingtypes,including,continuous,alarm,motionrecording,etc.
•Supports8recordingtimeperiodswithseparaterecordingtypes. 
•Supportspre/post‐recordingtimeforalarmandmotiondetection. 
•Supportspause,playfast,playslow,skipforward,andskipbackwardwhenplayback,locatinginprogress 
  barbydraggingthemouse. 
•Supportsupto4‐chsynchronousplayback. 
•Supportsdigitalzoomfunctioninplayback
•Backup:
•SupportsUSBstoragedevice.
•Supportsbackupdevicemaintenanceandmanagement.
•Alarm&Exception:
•Supportsmotiondetection,networkdisconnectdetection,videooutputstandardmismatchdetection. 
•Supportsautorecoveryfromexceptions.
•Network:
•Supports10/100Madaptivenetworkinterface. 
•SupportsTCP/IPprotocols,DHCP,DNS,DDNS,NTP,andSADP,etc. 
•Supportsunicastandmulticast,supportTCP,UDP,andRTPforunicast. 
•Supportsremotesearch,playbackanddownloadvideofiles.
•SupportsremoteconfigurationandimportandexportofNVRsettings. 
•Supportsremoteacquisitionofdevicestatus,systemlogandalarmstatus. 
•Supportsremoteformatofharddisk,upgrade,reboot.
•Supportseventalarmandexceptionsuploadtoremotemanagementhost. 
•Supportremoteusermanagement.Administratorcancreateandmanageremoteusersandsettheir 
privilege.
•SupportsremoteinstantaneousJPEGcapture. 
•SupportsremotePTZcontrol. 
•Supportsvoicetalkandbroadcast. 
•Includesbuilt‐inWEBServer. 
•Development:
•SDKforWindowsandLinuxenvironmentisavailable. 
•Demosoftwaresourcecodesareavailable. 
•Developmentsupportandtrainingofapplicationsystemareavailable.


8
ConnectingYourNVR
Youmayfollowthediagrambelow(Figure2)inconnectingyourNVRtoitsperipherals.

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Fig2:NVRConnectionDiagram

9
OperatingYourNVR
TherearenumerouswaystonavigateandoperateyourNVR.YoumayusetheFrontPanelControls,the
includedIR(InfraRed)Remote,aMouseandtheSoftKeyboard.

UsingtheFrontPanelControls
YourNVRcomeswithbuilt‐infrontpanelcontrols,asshowninFigure3.



Fig3:FNR‐4004EmbeddedNVR

Thecontrolsonthefrontpanelinclude:

1. USBPorts:UniversalSerialBus(USB)portsforadditionaldevicessuchasUSBmouseandUSB
HardDiskDrive(HDD).
2. ControlButtons:
•MENU/WIPERButton:PressingtheMENU/WIPERbuttonwillreturntheusertotheMain
menu(aftersuccessfullogin).InPTZControlmode,theMENU/WIPERbuttonwillstartwiper
(ifapplicable).InPlaybackmode,italsocanbeusedtoenable/disablesidebarmenu.
•F1/LIGHT:InPTZControlmode,itwillturnon/offPTZlight.InPTZControlmode,the
F1/LIGHTbuttonisusedtozoomthePTZcamerainwheninthePTZControlmenu.
•F2/AUX:Itisusedtocyclethroughtabpages.InPTZControlmode,theF2/AUXbuttonisused
tozoomthePTZcameraoutwheninthePTZControlmenu.
•ESC:TheESCbuttonisusedtoescapetothepreviousmenuandtoarm/disarmtheNVRin
Previewmode.
•EDIT/IRIS+:TheEDIT/IRIS+buttonisusedtoedittextfields.Wheneditingtextfields,itwill
alsofunctionasaBackspacebuttontodeletethecharacterinfrontofthecursor.Oncheckbox
fields,pressingtheEDIT/IRIS+buttonwilltickthecheckbox.InPTZControlmode,the
EDIT/IRIS+buttonopensuptheirisofthecamera.
•PLAY/AUTO:ThePLAY/AUTObuttonisusedtoenterthePlaybackmenu.Itisalsousedto
turnaudioon/offinthePlaybackmenuandautoscaninthePTZControlmenu.
•REC/SHOT:TheREC/SHOTbuttonisusedtoentertheQuickScheduleConfigurationinterface.
IfusedwhencontrollingaPTZ,pressingtheREC/SHOTbuttonandthenaNumericbuttonwill
callaPTZpreset.
•PTZ/IRIS:ThePTZ/IRIS‐buttonisusedtoenterthePTZControlmode.WheninthePTZ
Controlmode,itisusedtoclosetheirisofthePTZ.InPlaybackmode,italsocanbeusedto
enable/disableaudio.
•PREV/FOCUS:ThePREV/FOCUS‐buttonisusedtoswitchbetweensinglescreenand
multi‐screenmode.InPTZControlmode,itisusedtoadjustthefocusinconjunctionwiththe
A/FOCUS+button.
•A/FOCUS+:TheA/FOCUS+buttonisusedtoadjustfocusinthePTZControlmenu.Itisalso
usedtoswitchbetweeninputmethods(upperandlowercasealphabet,symbolsandnumeric
input).
3. SHIFT:TheSHIFTbuttonisusedforswitchbuttonactionbetweennumericbuttonandcontrol
button.
4. DIRECTION/ENTERButtons:
•DIRECTIONButtons:TheDIRECTIONbuttonsareusedtonavigatebetweendifferentfields
anditemsinmenus.InPlaybackmode,theUpandDownbuttonisusedtospeedupandslow
downrecordedvideo.InPreviewmode,thesebuttonscanbeusedtocyclethroughchannels.
•ENTERButton:TheENTERbuttonisusedtoconfirmselectioninanyofthemenumodes.It
canalsobeusedtotickcheckboxfields.InPlaybackmode,itcanbeusedtoplayorpausethe
video.
5. StatusIndicators:StatusindicatorsfordifferentfeaturesoftheNVR.
•Status:StatusindicatorturnsgreenwhenNVRiscontrolledbyanIRremote. 

10
•Tx/Rx:Tx/Rxindictorblinksbluewhennetworkconnectionisfunctioningproperly.
6. IRReceiver:operationbyIRremotecontrol.

Note:ItisimportanttonotethatyoumustclicktheEDITbuttononeithertheremoteorfrontpanelonatext
fieldbeforeyou’reabletoedititscontent.Afteryou’redoneenteringtext,youmusthittheENTERbutton
tobeabletomoveontothenextfield.

11
UsingtheIRRemoteControl

YourNVRmayalsobecontrolledwiththeincludedIRremotecontrol,showninFigure4.Batteries(2xAAA)
mustbeinstalledbeforeoperating.


Figure4.IRRemoteControl

Thekeysontheremotecontrolcloselyresembletheonesfoundonthefrontpanel.ReferringtoFigure4,they
include:
1.POWERButton:EnableShutdownmenuoftheNVR
2.DEVButton:Enables/DisablesRemoteControl.
3.AlphanumericButtons:SameasAlphanumericbuttonsonfrontpanel.
4.EDITButton:SameasEDITbuttononfrontpanel.
5.AButton:SameasAbuttononfrontpanel.
6.RECButton:SameasRECbuttononfrontpanel.
7.PLAYButton:SameasPLAYbuttononfrontpanel.
8.INFOButton:Reversed.
9.VOIPButton:Reversed.
10.MENUButton:SameasMENUbuttononfrontpanel.
11.PREVButton:SameasPREVbuttononfrontpanel.
12.DIRECTION/ENTERButtons:SameasDIRECTION/ENTERbuttonsonfrontpanel.
13.PTZButton:SameasPTZbuttononfrontpanel.
14.ESCButton:SameasESCbuttononfrontpanel.
15.RESERVED:Reserved. 

12
16.F1Button:SameasF1buttononfrontpanel.
17.PTZCONTROLButtons:Buttonstoadjusttheiris,focusandzoomofaPTZcamera. 
18.F2Button:SameasF2buttononfrontpanel.

AimtheremotecontrolattheIRreceiverlocatedatthefrontoftheunittotestoperation.Ifthereisnoresponse:
1.Usingthefrontcontrolpanelorthemouse,gointoMainMenu>SystemCon‐figuration>Display
configuration.
2.CheckandrememberNVRdeviceNo.ThedefaultID#is255.ThisID#isvalidforallIRcontrols. 
3.PresstheDEVbuttonontheremote. 
4.EntertheNVRID#fromstep2.
5.PresstheENTERbuttonontheremote. 

IftheStatusindicatoronthefrontpanelturnsblue,theremotecontrolisoperatingproperly.IftheStatus
indicatordoesnotturnblueandthereisstillnoresponsefromtheremote,pleasecheckthefollowing:
1.Batteriesareinstalledcorrectlyandthepolaritiesofthebatteriesarenotreversed. 
2.Batteriesarefreshandnotoutofcharge.
3.IRreceiverisnotobstructed.

UsingaUSBMouse

Aregular3‐button(Left/Right/Scroll‐wheel)USBmousecanalsobeusedwiththisNVR.TouseaUSBmouse: 
1.PlugUSBmouseintooneoftheUSBportsonthefrontpaneloftheNVR. 
2.Themouseshouldautomaticallybedetected.Ifinararecasethatthemouseisnotdetected,pleasereferto 
  therecommendeddevicelistfromyourprovider.

Thebuttonsonthemousecorrespondsto:
1.LeftButton:
•SingleClick:Selectacomponentofamenu,suchasabuttonoraninputfield.Thisissimilartopressingthe 
  ENTERbuttonontheremote/frontpanelcontrols.
•ClickandDrag:ClickinganddraggingtheLeftmousebuttoncanbeusedtocontrolthepan/tiltofaPTZ 
  cameraaswellastovarytheamountofdigitalzoom.Itcanalsobeusedtosetupthealarmareas.

2.RightButton:
•SingleClick:Showspop‐upmenu.

UsingtheSoftKeyboard

WhenamouseisusedtoperformtaskontheNVR,clickingonatextinputfieldwillbringuptheSoftKeyboard,
showninFigure5.


Figure5.SoftKeyboard

Thebuttonsonthesoftkeyboardrepresents:

SwitchtoLowercase:Switchtolowercaseinput
SwitchtoUppercase:Switchtouppercaseinput

13
Symbols:Switchtosymbolsinput.
Backspace:Deletethecharacterinfrontofthecursor.
Enter:Confirmselection.
ESC:ExitoutofSoftKeyboard.

Figure6.SoftKeyboardButtons

14
CHAPTER2GettingStarted

15
StartingandShuttingDownYourNVR

ProperstartupandshutdownproceduresarecrucialtoexpandingthelifeofyourNVR. 

TostartupyourNVR:
1.Ensurethepowersupplyispluggedintoanelectricaloutlet.ItisHIGHLYrecommendedthatan
UninterruptiblePowerSupply(UPS)beusedinconjunctionwiththeunit.ThePowerindicatorLEDonthefront
panelshouldturnred,indicatingtheunitisreceivingpower.
2.ConnecttheNVRtoaVGAmonitor.YouwillonlyseetheNVRmenusystem,whenit’sconnectedtoaVGA
monitor. 
3.PressthePOWERswitchonthebackrearpanel.ThePowerindicatorLEDshouldturnblue.Theunitwill
begintostart.
4.Afterstartup,thePowerindicatorLEDwillremainblue.Asplashscreenwillbeshown(Figure7).


Figure7.StartupSplashScreen

TherearetwoproperwaystoshutdowntheNVR. 
 Option1:StandardShutdown
1. EntertheShutdownmenushowninFigure8bygoingtoMainMenu>Maintenance>Shutdown.


Figure8.ShutdownMenu

2. SelecttheShutdownbutton.
3. ClicktheYesbutton

16
RebootingandLockingYourNVR

WhileintheShutdownmenu(Figure8),youmayalsorebootorlockyourNVR.LockingyourNVRwillreturn
youtotheLiveFeedmode,whichwillrequirethecorrectadministratorpasswordtoexitoutofit.TheReboot
buttonwillrebootyourNVR. 

TorebootorlockyourNVR:
1.EntertheShutdownmenubygoingtoMainMenu>Maintenance>Shutdown. 
2.SelecttheLockbuttontolocktheNVRortheRebootbuttontoreboottheNVR. 

SettingDate&Time

Itisextremelyimportanttosetupthesystemdateandtimetoaccuratelytimestamprecordingsandevents.
Tosetupdateandtime:
1. EntertheSystemConfigurationmenubygoingtoMainMenu>SystemConfiguration,asshowninFigure9.


Figure9.SystemConfigurationMenu

2. ClicktheTime/DatebuttontoentertheTime/Datemenu(Figure10).  


Figure10.Time/DateMenu 


17
3.Thecurrentsystemtimeanddateaswellasthetimezonewillbedisplayed.Usingthedirectionalbuttonson 
  thefrontpanel/remoteorthemouse,selectthecorrectdate,timeandtimezone.
4.ToenableDaylightSavingsTime,clickandchecktheEnableDSTcheckbox. 
5.ToacquirethetimeanddateoveranNTP(NetworkTimeProtocol)Server,checktheSynchronizeviaNTP 
  servercheckbox.YoumayenteryourownNTPserverorselectfromoneofthedefaultlocationsfromthelist 
  ofservers,asshowninFigure11.


Figure11.Time/DateMenu

6.ClicktheSavebuttontosavesettingsandclicktheExitbuttontoexitoutofthemenu.ClickingtheExitbutton 
  withoutclickingtheSavebuttonwillexitthemenuwithoutsaving.


18
CheckingtheStatusofYourNVR
ThecurrentstatusofyourNVRcanbecheckedatanytimebygoingtotheStatusmenu.Thestatusmenu,shown
inFigure12canbeaccessedbygoingtoMainMenu>Status. 


Figure12.StatusMenu

TheitemsthatarefoundontheStatusmenuinclude: 

•DeviceInformation:ThemodelnumberoftheNVR,serialNo.,thecurrentfirmwareversioninstalledon 
NVR,etc.
•ChanStatus:CamerasworkingstatusinNVRsuchasmotion,tampering,videolossandvideoexception.
•RecordStatus:Recordingstatusofthecameras,including:streamtype,framerate,bitrate,resolution,record 
type,etc.
•AlarmStatus:Thestatusofexternalalarmin/outonNVR
•NetworkStatus:NetworkstatussuchasIPaddress,gateway,DNSserver,clientport,etc.
•HDStatus:HarddiskstatusonNVR.


19
CHAPTER3LiveFeed 

20
WatchingaLiveFeed
The Live Feed mode is automatically started after the NVR bootsup.Itisalsoattheverytopofthemenu
hierarchy,thushittingtheESCbuttonmultipletimes(dependingonwhichmenuyou’reon)willbringyoutothe
LiveFeedmode.  

UnderstandingLiveFeedIcons
There are multiple icons on eachdisplayinLiveFeedmodetoindicate different camera status and settings.
Theseiconsinclude: 
  EventIcon:Indicatesvideolossortampering,motiondetectionand/orsensoralarm. 
 Record Icon: Indicates the current channel is recording. There cording may have been started
manually,fromaschedule,and/ortriggeredfrommotionoralarm.
 PictureSettingsIcon:Adjustpicturesettingsforselecteddisplay.
 PTZControlIcon:EnterPTZcontrolmodefortheselecteddisplay.
 PresetIcon:RecallPTZpreset.
  PatrolIcon:RecallPTZpatrol.
 TourIcon:RecallPTZtour.  
 ZoomIn/ZoomOut:Zoomin/outwithPTZ.
 FullScreen/ExitFullScreenIcon:Enterinto/exitoutoffullscreenmodeforselecteddisplay.
 AudioOn/AudioOffIcon:Enable/disableaudioforselecteddisplay.
 CloseIcon:Exitoutofcurrentsettingandreturntopreviousmode.   


Figure13.LiveFeedIcons

Note:Eventiconswillonlybedisplayedwhenarmed,exceptforthevideolossalarm. 
