Eneo IER-38R160005A User manual

EN
User Manual
Netzwerk Video Rekorder, H.265,
ohne HDD, HDMI, PoE
IER-38R160005A
IER-38R320005A

3
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EX-
POSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY
METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER
OPENNINGS ON THE EQUIPMENT.
CAUTION
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is in- tended to
alert the user to the presence of dangerous voltage within the products
enclosure that may be
of sufficient magnitude to constitute a risk of electric shock
to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the
presence of important operating and maintenance (servicing) instructions
in the literature
accompanying theproduct.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL

4
FCC COMPLIANCE STATEMENT
CE COMPLIANCE STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful inter-
ference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC INFORMATION: This equipment has been tested and found to
comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commer-
cial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the in-
struction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful in-
terference in which case the user will be required to correct the interference
at his own expense.
CAUTION: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil nume
`
rique de la classe A est conforme a
´ la norme NMB-003 du
Canada.
WARNING
This is a Class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate
measures.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

5
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong is provided for
your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by
the manufacturer, or sold with the apparatus. When a cart is used,
use caution when moving the cart/apparatus combination to avoid
injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for
long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way, such as power-supply
cord or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not operate
normally, or has been dropped.
15. CAUTION – THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED
SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF ELECTRIC SHOCK DO
NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE
OPERATING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO.
16. Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed Class 2
power source only.
17. ITE is to be connected only to PoE networks without routing to the outside plant.

User Manual 1
Table of Contents
Table of Contents ...........................................................................................................................1
1. Overview 3
1.1 Package Contents..................................................................................................................4
1.2 NVR Description....................................................................................................................4
2. Installation 6
2.1 Installing HDD ......................................................................................................................7
2.2 Connecting with Exterior Device ..............................................................................................7
2.3 Starting System ....................................................................................................................9
2.4 Quick Setup .........................................................................................................................9
2.4.1 Account................................................................................................................. 10
2.4.2 System.................................................................................................................. 12
2.4.3 Network ................................................................................................................ 12
2.4.4 Time/Date ............................................................................................................. 13
2.4.5 Easy Installation Wizard........................................................................................... 14
3. Live Screen Configuration 15
3.1 Icons in Live screen............................................................................................................. 16
3.2 Live Launcher menu ............................................................................................................ 18
3.2.1 Backup.................................................................................................................. 19
3.3 Quick menu........................................................................................................................ 21
3.3.1 PTZ Control ........................................................................................................... 22
3.3.2 Camera Registration................................................................................................ 24
3.3.3 Status > System log................................................................................................ 26
3.3.4 Status > Event....................................................................................................... 27
3.3.5 Status > Record ..................................................................................................... 28
3.3.6 Status > Disk ......................................................................................................... 29
4. Setup menu 30
4.1 General buttons in Setup menu ............................................................................................. 32
4.2 SYSTEM............................................................................................................................. 33
4.2.1 System.................................................................................................................. 33
4.2.2 Time/Date ............................................................................................................. 35
4.2.3 Account > User ...................................................................................................... 38
4.2.4 Config (Configuration) ............................................................................................. 41

User Manual 2
4.3 CAMERA ............................................................................................................................ 43
4.3.1 Basic .................................................................................................................... 43
4.3.2 Advanced .............................................................................................................. 45
4.3.3 Registration ........................................................................................................... 49
4.3.4 Account................................................................................................................. 50
4.4 DEVICE.............................................................................................................................. 53
4.4.1 Display.................................................................................................................. 53
4.4.2 Disk > Setup.......................................................................................................... 57
4.4.3 PTZ > PTZ............................................................................................................. 60
4.4.4 Serial Device > Serial Device .................................................................................... 61
4.4.5 TEXT > TEXT......................................................................................................... 62
4.5 RECORD ............................................................................................................................ 64
4.5.1 Schedule > Schedule............................................................................................... 64
4.5.2 Stream.................................................................................................................. 67
4.6 EVENT............................................................................................................................... 70
4.6.1 System/Disk........................................................................................................... 70
4.6.2 Alarm In................................................................................................................ 72
4.6.3 Motion .................................................................................................................. 75
4.6.4 Video Loss > Setup................................................................................................. 77
4.6.5 Notification............................................................................................................ 78
4.7 NETWORK.......................................................................................................................... 80
4.7.1 Basic .................................................................................................................... 80
4.7.2 DVRNS.................................................................................................................. 84
4.7.3 E-Mail ................................................................................................................... 85
4.7.4 FTP ...................................................................................................................... 86
4.7.5 Remote Access....................................................................................................... 87
4.7.6 P2P ...................................................................................................................... 89
4.7.7 Notification Server .................................................................................................. 90
4.7.8 RTP Multicast ......................................................................................................... 92
5. Search/Playback 93
5.1 Search............................................................................................................................... 93
5.2 Playback ............................................................................................................................ 98
6. Webviewer 100
7. Appendix 104
7.1 Installing System Keyboard..................................................................................................104
7.2 Products Specifications........................................................................................................109

User Manual 3
1. Overview
This chapter describes NVR overview, components and their terms and features.
This manual introduces a network video recorder (NVR) which monitors or record, controls images via a
network camera.
Multiple users may monitor video at the same time, and many cameras can be controlled simultaneously
by a manager. Also, through a PC or a smartphone, video might be monitored by transmitting video and
audio using a network.
The device features include the following:
Convenient UI from user’s viewpoint
IP camera input 16/32 channels
Providing H.264 and H.265 compression
Up to 4K real time recording
HDD information and status presentation
HDD overwriting
High capacity back-up with USB 3.0
Simultaneous recoding and playing of 16/32 channels
Various search mode (time, event, back-up, thumbnail)
Various recording mode (manual, event, timed recording, panic recording)
Remote monitoring through a network viewer, a web viewer, and a mobile viewer

User Manual 4
1.1 Package Contents
The device package contents consist of the following:
Note Please check all components involved.
Table 1-1 Package contents
No. Name No. Name
1 NVR 6 SATA cable
2 Power cord 7 SATA power cable
3 Mouse 8 HDD fixing screw
4 Quick guide 9 Rack mount bracket
5 Program CD 10 Bracket fixing screw
1.2 NVR Description
Each part is listed in the below:
Figure 1-1 Name and Connection of each front section
Table 1-2 Name and Function of each front section
No. Name Function
1 Power status LED Pointing out device on/off.
2 Recording status
LED
Pointing out recording in process.
3 Network LED With a network viewer, pointing out network in connection.
4 USB port USB port is connected for USB mouse or firmware upgrade, and data
back-up.

User Manual 5
Figure 1-2 Name and Connection of rear section of 16ch, and 32ch NVR
Table 1-3 Name and Function of rear section of 16ch, and 32ch NVR
No. Name Function
1 IP CAM / PoE IP camera input port, IEEE802.3at PoE support.
2 Audio In Audio input port.
3 Audio Out Audio output port.
4 VGA VGA output port.
5 HDMI HDMI output port.
6 Network Network connector.
7 Alarm In/Out Alarm connector.
8 RS485 RS-485 communication connector.
9 e-SATA e-SATA storage connection connector.
10 USB 3.0 USB 3.0 port is connected for data back-up.

User Manual 6
2. Installation
This chapter describes the way to install NVR.
When installing a device, connect rear of the device with each port on the basis of below connection map.
Figure 2-1 Connection map
The device starts first like below sequences:
Installing HDD1
Connecting with an exterior device2
Starting a system3
Setting a quick setup4

User Manual 7
2.1 Installing HDD
How to install HDD in the device:
Attention
Withdraw the mains plug before installing HDD to reduce the risk of injury or
electrical shock, or device malfunction.
Make sure to check the compatibility of HDD with the device.
Always switch off and unplug the unit.1
Unscrew with a screw driver (+) and open the unit cover.2
Unscrew HDD set screws of the bracket to disassemble.3
Install HDD in the HDD bracket.4
Fix the HDD-installed bracket with the unit.5
Connect a data cable and power cable with HDD.6
Close the cover and tighten screws.7
2.2 Connecting with Exterior Device
How to connect each port to rear section of the unit:
Place the unit in a stable flat surface.1
Make a room between front/rear sides of the device not to break connectors.2
Warning
Do NOT install the device too close to the wall. Protrusive connects rear the unit
may be forcedly curved or pressed, which cause fires, electric shocks, or injury.
Check to switch off and unplug the unit.3
Warning Make sure to withdraw the mains plug before installing the device.
Connect input ports of IP camera .4
Note Connecting a camera port with the unit automatically detects the camera.
Connect audio input and output port with a mic and speaker.5
Note Assure regulations in the area whether recording to be legal or not.
Connect a monitor with VGA or HDMI port.6

User Manual 8
Connect a network port.7
Connect an alarm and RS485 device.8
Connect an e-SATA storage.9
Connect USB port for data back-up.10
Supply the main power after completion.11
Power Switch

User Manual 9
2.3 Starting System
Power supply begins with system operation as follows:
Switching on initialize with below icons in order.1
Note Installing new HDD might take more initialize time.
With buzzer sounds, the start screen is presented.2
In Log inscreen, enter the ID, Password and press OK.3
Note Default ID & Password is admin/admin
Attention Please change password after login due to security.
Click to see the MAC address.
Note If lost password, inform the MAC address to supplier to create temporary
password.
2.4 Quick Setup
First start of the system operates Easy Installation as follows:
Account1
System2
Network3
Time/Date4
Easy Installation Wizard5

User Manual 10
2.4.1 Account
How to set Account of Easy Installation:
Click the keyboard icon to set ID and Password users want.1
Creation if an error occurs, an error window is provided, and then a confirmation window is provided.2
Note
A password can be used if it satisfies two or more in the following criteria:
1. It contains at least one lowercase English character.
2. It contains at least one uppercase English character.
3. It contains at least one special character. The special characters
are: !@#$%^&*()-+ ...
4. It contains at least one digit.
Its length must be at least 10 if it satisfies only two of the above criteria.
Its length must be at least 8 if it satisfies three or more of the above criteria.
With keyboard UI, set the ID and Password, and press OK.3

User Manual 11
Note
Default ID/Password is admin/admin.
Change the password for security.
Max character length is 16.
Press the Save button to save newly set ID and Password.4
Press Next button to end Account setting and move the next setting phase.5

User Manual 12
2.4.2 System
How to set the system of Easy Installation:
Set each item in System setting screen.1
Language: Select system language.
Device Name: Enter the device name.
Keyboard ID: To identify device usages in controlling NVR with RS485 through a keyboard
Selecting the device ID. In case of simultaneous use of equipment, set ID with difference.
Note As for using many NVRs, set ID with difference.
HDMI/VGA: Set resolution of a monitor connected to the device.
Note Video is not displayed through VGA port if set 3840x2160 resolution.
Press Save button to save set value.2
Press Next to end System setting and move the next setting phase.3
2.4.3 Network
How to set the network of Easy Installation:
Set each item in Network setting screen.1

User Manual 13
WAN Port: Select whether to use static IP or dynamic IP.
IP Address, Subnet Mask, Gateway, DNS, and Port: As for dynamic IP, enter information in each
space.
Press Save button to save set value.2
Press Next to end Network setting and move the next setting phase.3
2.4.4 Time/Date
How to set the time/date of Easy Installation:
Set each item in Time/Date setting screen.1
Network Time Sync: Select network for synchronizing with time server.
System Time: Not for synchronizing with network time server, set the device time; otherwise
(applying for Daylight saving time), select DST.
Time Zone: Select time zone for the system being installed.
DST Start/End: For applying Daylight saving time, set the application period.

User Manual 14
Press Save button to save set value.2
Press Next to end Time/Date setting and move the next setting phase.3
2.4.5 Easy Installation Wizard
Select to run Easy Installation every time when the system start.1
Press Save button to save set value and end Easy Installation.2

User Manual 15
3. Live Screen Configuration
UI screen is configured like below figure.
Figure 3-1 UI Screen Configuration
Table 3-1 Items and Description of UI Screen Configuration
No. Item Description
1 Setup menu Setting menu is located in the corner of upper screen. See “4 Setup
menu” to display detailed information about the setting menu.
2 Live screen Show live video of connected cameras.
3 Launcher menu
Launcher menu is located in the corner of below screen. See “3.2
Live
Launcher menu”
to display detailed information about the launcher
menu.
4 Quick menu Clicking the right button of a mouse displays Quick menu. See “3.3
Quick menu” to display detailed information about the quick menu.
5 Add to CH
Move mouse cursor on the center of window to
register IP camera
manually. See”3.3.2 Camera Registration” to display det
ailed
information about the camera registration.

User Manual 16
3.1 Icons in Live screen
Each icon in the live screen displays a present setting status or a function. UI screen consists of like
below.
Figure 3-2 Live screen icon
Table 3-2 Live screen icon and its description
No. Icon Description
1 CH1 CAM1 Channel numbers and camera titles.
2 A camera with PTZ function.
3 PTZ control function in process.
4 Recording in alarm event mode.
5 Recording in motion event mode.
6 Recording in panic recording mode.
7 Recording in consecutive recording mode.
8 Video loss icon.
9 Mic on/off.
10 Speaker on/off.
11 Displaying present time and date.
Note Chosen live screen is marked as a blue frame; mouse-located live screen is marked
as yellow one.