Eneo PNR-5216 User manual

Network Video Recorder
i
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert
the user to the presence of uninsulated "dangerous voltage" within the product's enclosure
that may be of sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to the
presence of important operating and maintenance (servicing) instructions in the literature
accompanying the appliance.
COMPLIANCE NOTICE OF FCC:
THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL
DEVICE, PURSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE
REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN
A COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO
FREQUENCY ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION
MANUAL, MAY CAUSE HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS. OPERATION OF THIS
EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE HARMFUL INTERFERENCE, IN WHICH CASE
USERS WILL BE REQUIRED TO CORRECT THE INTERFERENCE AT THEIR OWN EXPENSE.
WARNING: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE
FOR COMPLIANCE COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
THIS CLASS OF DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-
CAUSING EQUIPMENT REGULATIONS.
The information in this manual is believed to be accurate as of the date of publication. We are not responsible for any
problems resulting from the use thereof. The information contained herein is subject to change without notice. Revisions
or new editions to this publication may be issued to incorporate such changes.
The software included in this product contains some Open Sources. You may obtain the complete corresponding
source code from us. See the Open Source Guide on the software CD (OpenSourceGuide\OpenSourceGuide.pdf)
or as a printed document included along with the User's Manual.

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Important Safeguards
1. Read Instructions
All the safety and operating instructions should be read before the
appliance is operated.
2. Keep Instructions
The safety and operating instructions should be kept for future
reference.
3. Cleaning
Unplug this equipment from the wall outlet before cleaning it. Do
not use liquid aerosol cleaners. Use a damp soft cloth for cleaning.
4. Attachments
Never add any attachments and/or equipment without the approval
of the manufacturer as such additions may result in the risk of fire,
electric shock or other personal injury.
5. Water and/or Moisture
Do not use this equipment near water or in contact with water.
6. Accessories
Do not place this equipment on an unstable cart, stand or table. The
equipment may fall, causing serious injury to a child or adult, and
serious damage to the equipment. Wall or shelf mounting should
follow the manufacturer's instructions, and should use a mounting
kit approved by the manufacturer.
This equipment and cart combination should be moved with care.
Quick stops, excessive force, and uneven surfaces may cause the
equipment and cart combination to overturn.
7. Ventilation
Slots and openings in the cabinet and theback or bottom are provided
for ventilation, and to ensure reliable operation of the equipment and
to protect it from overheating. These openings must not be blocked
or covered. Do not block these openings or allow them to be blocked
by placing the equipment on a bed, sofa, rug, or bookcase. Ensure that
there is adequate ventilation and that the manufacturer’s instructions
have been adhered to.
8. Power Sources
This equipment should be operated only from the type ofpower source
indicated on the marking label. If you are not sure of the type of
power, please consult your equipment dealer or local power company.
9. Power Cords
Operator or installer must removepower and other connections before
handling the equipment.
10. Lightning
For added protection for this equipment during a lightning storm,
or when it is left unattended and unused for long periods of time,
unplug it from the wall outlet and disconnect the antenna or cable
system. This will prevent damage to the equipment due to lightning
and power-line surges.
11. Overloading
Do not overload wall outlets and extension cords as this can result
in the risk of fire or electric shock.
12. Objects and Liquids
Never push objects of any kind through openings of this equipment
as they may touch dangerous voltage points or short out parts that
could result in a fire or electric shock. Never spill liquid of any kind
on the equipment.
13. Servicing
Do not attempt to service this equipment yourself. Refer all servicing
to qualified service personnel.
14. Damage requiring Service
Unplug this equipment from the wall outlet and refer servicing to
qualified service personnel under the following conditions:
A.When the power-supply cord or the plug has been damaged.
B. If liquid is spilled, or objects have fallen into the equipment.
C. If the equipment has been exposed to rain or water.
D.If the equipment does not operate normally by following the
operating instructions, adjust only those controls that are covered
by the operating instructions as an improper adjustment of other
controls may result in damage and will often require extensive work
by a qualified technician to restore the equipment to its normal
operation.
E. If the equipment has been dropped, or the cabinet damaged.
F. When the equipment exhibits a distinct change in performance —
this indicates a need for service.
15. Replacement Parts
When replacement parts are required, be sure the service technician
has used replacement parts specified by the manufacturer or that have
the same characteristics as the original part. Unauthorized substitutions
may result in fire, electric shock or other hazards.
16. Safety Check
Upon completion of any service or repairs to this equipment, ask
the service technician to perform safety checks to determine that the
equipment is in proper operating condition.
17. Field Installation
This installation should be made by a qualified service person and
should conform to all local codes.
18. Telnet Communication Cable
Caution: To reduce the risk of fire, use only No. 26 AWG or larger
telecommunication line cord.
19. Danger of explosion if battery is incorrectly replaced. Replace
only with same or equivalent type recommended by manufacturer.
Discard used batteries according to the manufacturer’s instruction.
WEEE (Waste Electrical & Electronic Equipment)
Correct Disposal of This Product
(Applicable in the European Union and other European countries with separate collection systems)
This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes at the
end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please
separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for
details of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product should
not be mixed with other commercial wastes for disposal.

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Table of Contents
Chapter 1 —Introduction ............................................................................................1
1.1 Features............................................................................................................1
1.2 System Diagram................................................................................................2
1.3 Rear Panel ........................................................................................................2
1.4 Front Panel........................................................................................................3
1.5 Upgrade.............................................................................................................3
Remote Upgrade...............................................................................................4
1.6 Tuning On/Off the System.................................................................................7
Chapter 2 —Getting Started.......................................................................................9
2.1 Connecting........................................................................................................9
2.2 System Setting................................................................................................10
2.3 Registering Devices........................................................................................12
2.4 Live Video Monitoring......................................................................................16
2.5 Recording........................................................................................................16
2.6 Playing Recorded Video..................................................................................18
Chapter 3 —System Overview.................................................................................19
3.1 Service Manager.............................................................................................19
Menu...............................................................................................................19
Status Display.................................................................................................20
Service Database Backup/Restore.................................................................21
Cascade..........................................................................................................22
3.2 Setup...............................................................................................................24
Service............................................................................................................24
Device.............................................................................................................25
User.................................................................................................................27
Recording Schedule........................................................................................27
Event Management.........................................................................................28
3.3 Client...............................................................................................................29
Menu...............................................................................................................31
Site List ...........................................................................................................32
Panel...............................................................................................................33
Menu –Preference Settings ...........................................................................34
Chapter 4 —Live Video Monitoring ..........................................................................41
4.1 Monitoring Video.............................................................................................41
Layout Monitoring ...........................................................................................43
Layout Sequence Monitoring..........................................................................44
Camera Sequence Monitoring........................................................................47
4.2 Map Monitoring ...............................................................................................48
4.3 Controlling Cameras .......................................................................................50
PTZ Control.....................................................................................................51
Zoom Control ..................................................................................................52
4.4 Controlling Maps.............................................................................................52

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Chapter 5 —Recording.............................................................................................55
5.1 Setting up Recording Schedule ......................................................................55
Setting up Time-Lapse Recording ..................................................................57
Setting up Event-Based Recording.................................................................59
Managing Schedule........................................................................................62
Setting up Instant Recording...........................................................................63
Chapter 6 —Recorded Video Playback & Exportation.............................................67
6.1 Playing back Recorded Video.........................................................................67
Snapshot on Motion Event..............................................................................71
Object/Motion Search .....................................................................................71
Zoom Control ..................................................................................................72
Image Effect....................................................................................................72
6.2 Exporting Recorded Video..............................................................................73
Exporting as a Self-Player File........................................................................73
Exporting as an AVI File .................................................................................76
Chapter 7 —Event Handling.....................................................................................78
7.1 Handling a Monitoring Event...........................................................................78
Monitoring Video.............................................................................................78
Playing Video..................................................................................................79
7.2 Handling Event Recorded Video.....................................................................80
Chapter 8 —System Health & Status Monitoring.....................................................82
8.1 Health Monitoring............................................................................................82
8.2 Status Monitoring............................................................................................83
Chapter 9 —Log Search...........................................................................................84
Chapter 10 —Streaming...........................................................................................86
Chapter 11 —Device Management..........................................................................88
11.1 Registering Devices......................................................................................89
11.2 Managing Devices.........................................................................................92
Editing Device Information..............................................................................93
Changing Device’s Setting Remotely .............................................................95
Upgrading Device’s Software..........................................................................95
Checking Device Status..................................................................................96
Editing Input/Output Device Information.........................................................96
11.3 Remote Setup of ONVIFTM Conformance Protocol Devices.........................97
Chapter 12 —User Management ...........................................................................104
Chapter 13 —Storage Management ......................................................................106
Chapter 14 —Event Management..........................................................................108
14.1 Setting up Event Management Schedule....................................................108
Managing Schedule......................................................................................113
14.2 Managing Events ........................................................................................114

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Live Popup....................................................................................................115
Event Acknowledgement ..............................................................................115
Chapter 15 —Map Editor........................................................................................118
15.1 Registering Map..........................................................................................118
15.2 Setting up Map............................................................................................119
Chapter 16 —Controlling With a Network Keyboard..............................................122
16.1 Registering..................................................................................................122
16.2 Connecting..................................................................................................123
16.3 Operating.....................................................................................................123
16.4 Network Keyboard Buttons .........................................................................125
Chapter 17 —Remote Monitoring...........................................................................128
17.1 Installation...................................................................................................128
17.2 Uninstall.......................................................................................................130
Chapter 18 —Federation Service...........................................................................132
18.1 Installation...................................................................................................132
18.2 Uninstall.......................................................................................................134
18.3 Getting Started............................................................................................135
Running Services..........................................................................................135
Log In............................................................................................................136
System Setting..............................................................................................136
Registering Services.....................................................................................137
Live Video Monitoring ...................................................................................139
Playing Recorded Video ...............................................................................140
18.4 System Overview........................................................................................140
Service Manager...........................................................................................141
Setup.............................................................................................................141
Client.............................................................................................................141
Appendix..................................................................................................................144
Schedule Setup Examples of Event Recording Mode........................................144
OSD Information..................................................................................................146
Network Disconnection Log ................................................................................146
Troubleshooting...................................................................................................147
Specification............................................................................................................149
Index........................................................................................................................151

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Network Video Recorder
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Chapter 1 —Introduction
1.1 Features
This network video recorder (NVR) provides monitoring of video from network video transmitters, network
cameras and DVRs, recording of monitoring video (DVR excluded) and playback of video recorded in the
NVR system or DVR.
Remote monitoring of live images
Remote monitoring of live images in multiple Client systems through a streaming service (the number
of channels that can be streamed equals the number of channels that can be recorded)
Up to 20 simultaneous connections to the NVR system
Remote software upgrades and system setup (supported only for devices which provide the functions)
Display of system log information (supported only for devices which use the iNEX protocol)
Map monitoring of live images
Centralized system operation and management and event handling
Management of multiple NVR systems (max. 256) using Federation Service
Enhanced security using the SSL function
Two-way audio communication
Enhanced security by setting up different authorities for each user group
Intuitive GUI
The following are supported only for network cameras and network video transmitters:
−Recording of video and playback of the recorded video
−Instant Recording of monitored images
−Audio recording
−Stable recording using proprietary video database file system
The following are supported only for DVRs:
−Playback of video recorded in DVRs
−Remote control of panic recording
Number of devices that can be registered and channels that can be recorded and streamed:
−Registration: Maximum of 1,024 devices including devices which do not use the iNEX protocol (The
devices which do not use the iNEX protocol can be registered up to the maximum number of available
recording channels. For example, if the NVR system is a 16-channel model, up to 16 devices that do
not use the iNEX protocol can be registered.)
−Recording(notsupported forDVRs): Maximumof16(16-channelmodel) /32(32-channelmodel)channels
−Streaming (not supported for DVRs): The number of channels that can be streamed equals the number
of channels that can be recorded.
NOTES:
Inthismanual,the“remotesystem”refersto a networkvideotransmitter orDVRwhichcamerasareconnected
to or a network camera. The “client system”refers to a PC running the Client program to connect to the
NVR system remotely.
If the device is a four-channel network video transmitter which uses the iNEX protocol, all four cameras
arecountedevenifsome ofthefourcameras aredisabled, andfour channels pernetworkvideotransmitter
are deducted from the number of channels available for recording and streaming.
The iNEX Federation software is provided to allow you to build better surveillance systems. Refer to
Chapter 18 —Federation Service (p. 131) for details.
This manual covers the 16- and 32-channel network video recorders. For simplicity, the illustrations and
descriptions in this manual refer to the 32-channel model. Refer to Appendix (p. 143) for the system
specifications of each model.

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NOTES:
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(http://www.openssl.org/).
The software included in this product contains some Open Sources. You may obtain the complete
corresponding source code from us. See the Open Source Guide on the software CD(OpenSourceGuide\
OpenSourceGuide.pdf) or as a printed document included along with the User's Manual.
1.2 System Diagram
1.3 Rear Panel
①Power In: Connect a power cord.
②USB Port: Connect USB devices.
③DVI: Connect a PC monitor. Connect a monitor before turning on the system. Video might not be
displayed on the monitor when connecting a monitor after turning on the system. Refer to 3.3 Client,
Menu –Preference Settings, Screen Format (p. 35) for details about the monitor setting.
④D-Sub: Connect a PC monitor. Connect a monitor before turning on the system. Video might not be
displayed on the monitor when connecting a monitor after turning on the system. Refer to 3.3 Client,
Menu –Preference Settings, Screen Format (p. 35) for details about the monitor setting.
⑤Network (RJ-45): Connect a Cat5 cable with an RJ-45 jack. Refer to 2.2 System Setting (p. 10) for
details about network setting.
⑥Audio In (mic): Connect a microphone. This is for two-way audio communication.
⑦Audio Out (Line out): Connect a speaker.
⑧Audio In (Line in): Connect a line-in device. This is for two-way audio communication.

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1.4 Front Panel
①Power Button: Turns on or off the system. It is lit when the unit is turned on.
②HDD LED: Flickers when the unit accesses to the hard disk drive.
③USB Port: Connects the USB devices.
NOTE: Windows may not operate properly when using the USB connectors on the front panel of the unit,
depending on the model type of the USB device. In this case, connect the USB device after Windows boots
properly or use the USB connectors located on the rear panel.
1.5 Upgrade
You can upgrade the NVR system by using a USB flash drive as follows:
NOTE: Upgrading by using a USB flash drive is supported for the users belonging to the default user group
(Administrators).
1. Connect a USBflash drive containing the upgrade package file to the NVR while the iNEX Clientprogram
is running.
2. Click iNEX Update under the System Menu in the NVR system. The following window appears.
Click the button and select a Standard.conffile. The folder path and software version of the selected
file is displayed. → Click the Upgrade button. → The iNEX Client program closes and the NVRsystem
enters Windows mode. →The NVR system starts upgrading. When upgrade is complete, the iNEX
program runs automatically.

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Remote Upgrade
You can upgrade the NVR system remotely by using the installation file of the software version to upgrade
if an update service is running.
Update Service Setup
1. Run the Service Manager program in the NVR
system. Refer to 3.1 Service Manager (p. 19)
for details about running the Service Manager
program. Select the Administration Service in
the service list.
2. Click Optionmenu and select Update Package and then
select Update Service tab. Check the Usebox and enter
the IP address and port number of the update server.
Update Service Installation
1. Insert the software CD in the update server.
2. Run the UpdateServiceSetup.exe file in the Setup folder of the software CD.
NOTE: The User Account Control window might appear when using the Microsoft®Windows®Vista or later
operating system. Click Allow and install the software following the instructions.
3. Select the language in which to run the program and then click OK.
NOTE: To properly display the selected language, your PC’s operating system should be set to support
the selected language.
NOTE: To change the iNEX program’s language after the software has been installed, select Language
Selector in the iNEX →Utility folder of the Start menu before running the iNEX Setup program.
4. When the following screen appears, click Next.

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5. Designate the folder path to install the service. Clicking the
Disk Cost… button shows the available and required disk
space for each hard disk drive for the installation. Then click
Next.
6. When the following screens appear, click Next.
NOTE: .NET Framework and the Visual C++ Runtime Libraries are installed automatically, and it may take
some time. This installation step will be skipped if the programs are already installed on your computer.
7. When the following screen appears, click the Close button
to complete the installation.
Upgrade
1. Go to the Start Menu in the update server →Click iNEX →Run the Update Manager program.

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Option: Designates the upgrade file or sets up the port number of the update server.
−Update Package: Designates the folder path of the upgrade installation file.
−Port Setup: Sets the port number of the update server.
Log: Selecting Show Log allows you to check and search the system log.
Setting up the time range of the log and clicking
the Searchbutton displays the log information.
Selecting First displays from the oldest log
entriesregardless ofdate. SelectingLastdisplays
to the newest log entries regardless of date.
2. Click the Option menu and select Update Package.
Click the button and designate the folder
path of the upgrade installation file. Click the
OK button.

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3. Click the Update button at the bottom of the Update Manager screen. For a Client system with no
iNEX service program installed, clicking the Update button upgrades the Client program. For the NVR
system connects to the update service periodically and automatically upgrades if necessary.
1.6 Tuning On/Off the System
Pressing the power button on the front panel turn on the system and the iNEX program runs. Clicking
Shutdown under the System menu in the iNEX Client program or pressing the power button on the front
panel while the system turns on will ask you to confirm turning off the system and the system turns off
when you confirm.
NOTE: Connect a monitor before turning on the system. Video might not be displayed on the monitor when
connecting a monitor after turning on the system.

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Network Video Recorder
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Chapter 2 —Getting Started
2.1 Connecting
The iNEX program runs automatically when the NVR system turns on. You are required to log in to the
NVR system as follows.
Login
Go to the System Menu at the top left corner of the screen and click Login.
Site Name: Select Local Host to connect to the current NVR system. If you want to connect to another
NVR system, add the NVR system to the list or modify information about the NVR system in the list
by clicking the button at the right.
−Site Name, Service Address, Service Port: Designate the name
of the NVR system and enter the IP address and port number of the
NVR system (default: 11001). If the NVR system uses the DVRNS
function, check Use DVRNS and enter the IP address (domain
name) and port number of the DVRNS server that the NVR system
isregistered. It allows you to enter thename instead of the IP address
of the NVR system when entering Service Address. The name you
enter should be the same as the name registered on the DVRNS
server. Refer to 2.2 System Setting, DVRNS (p. 11) for details
about the DVRNS function.
UserID, Password:Enter your user ID and password. The default user ID is adminanddefaultpassword
is 12345678. You can change the user ID and password in the User menu. Refer to Chapter 12 —
User Management (p. 103) for details.
Remember my ID on this computer: Check the box if you want to save your ID for logging on.
Restore last Live sessions: Check the box if you want to restore the previous live monitoring sessions
in the current Live panels of the Client program.
Running iNEX Program
You can run the iNEX program as follows. Refer to Chapter 3 —System Overview (p. 19) for details
about each program.
Client Program: It runs automatically when the NVR system turns on.
Setup Program: Log in to the NVR system and click iNEX Setup from the System menu at the top left
corner of the screen.

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Service Manager Program: Log in to theNVRsystem and click iNEX Service Managerfrom the System
menu at the top left corner of the screen.
2.2 System Setting
Run the Setup program and set up the NVR system.
Click the (System Setup) button to display the system setup screen.

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Date/Time
Date, Time, Time Zone: Displays the date, time
and time zone of the NVR system.
NTP Sync
−Automatic Sync: Automatically synchronizes
the time with a time server. Enter the IP address or
the domain name of the time server and set the time
interval for synchronization.
−Run as Server: Check the box to run the NVR
system as a time server.
Network
A list of network cards installed in the NVR system is
displayed. Selecting a network card displays the
network information of the selected network card and
clicking the Setup button allows you to change the
network settings. Ask your network provider for details
about the network connection type and connection
information for the NVR system or the IP address of
the DNS server.
Type: Select the type of NVR system’s network
configuration.
−Set Manually: Select when the system is using a
static IP address for network connection, and set
up LAN parameters manually.
−DHCP: Select when the system is networked via DHCP (Dynamic Host Configuration Protocol). Click
the Apply button, and network information is automatically assigned to the device. If the NVR system
is configured for a DHCP network, it is best to use the DVRNS function because the NVR system’s
IP address might change frequently. See DVRNS below for details about the DVRNS function.
DNS Server: Enter the IP address of the DNS server. If you set up the DNS server, the domain name
of the server can be used instead of the IP address during the DVRNS or time server setup. Ask your
Internet service provider for the IP Address of the DNS Server. When the NVR system is networked
via DHCP, selecting FromDHCPautomatically assigns the IP address of the DNS server. The assigned
IP address is displayed the next time it is connected.
DVRNS
Server Address, Server Port: Enter the IP address
(domain name) and port number of the DVRNS server
to register the NVR system.
Use DVRNS: Allows you to enter the name
instead of the IP address of the NVRsystem by using
the DVRNS function when connecting to the NVR
system.

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−Use NAT: Check the box when the NVR system uses a NAT (Network Address Translation) device
for network connection.
−Name: Enter the NVR system name to be registered on the DVRNS server. Check whether or not
the name is available by clicking the Check button.
NOTES:
The DVRNS (DVR Name Service) function allows the NVR system to use dynamic IP addresses for remote
connection. When using this function, you can access the NVR system remotely by using the NVR system
name instead of its IP address. For the DVRNS function to work properly, the NVR system should be
registered on the DVRNS server.
When LAN settings are changed, set up the DVRNS settings after saving your LAN changes by clicking
the OK button.
You will need to get the IP address or domain name of the DVRNS server from your network
administrator. You can use the domain name instead of IP address if you set up the DNS server during
the IP Address setup.
When using a NAT (Network Address Translation) device, refer to the NAT manufacturer’s instructions
for the proper network settings.
The NVR system name you entered in the Name field should be checked by clicking the Check button,
otherwise the DVRNS changes will not be saved. When entering no name or a name already registered
on the DVRNS server, an error message displays.
SSL
UseSSL: Allows you to enhance the security of data
transferred between services of the iNEX program
by using the SSL (Secure Sockets Layer) protocol.
Using the SSL function might cause congestion in
the NVR system depending on the security level.
Log in the iNEX program again after you change
the setting. When the setting is changed, all services
that are currently connected to the administration
service reconnect, and the iNEX Setup and iNEX
Client programs are logged out.
2.3 Registering Devices
You must register devices on the administration service and add the devices to a device group in order to
perform any operation.
Run the iNEX Setup program.