EnGenius EWS377AP User manual

User Manual
Business Solutions
11ax Indoor / Cloud Managed Access Point
EWS377AP v3/ECW230 v3 Indoor Access Point User Manual
version 1.0

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IMPORTANT
To install this Access Point please refer to the
Quick Installation Guide included in the product packaging.

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Chapter 1 Product Overview............................................... 4
Key Features/Introduction........................................................ 5
System Requirements............................................................... 6
Package Contents......................................................................... 6
 TechnicalSpecications..............................................................7
Physical Interface........................................................................... 9
Chapter 2 Before You Begin................................................. 10
Computer Settings....................................................................... 11
Hardware Installation ................................................................. 15
Mounting the AP................................................................. 16
Chapter 3 Conguring Your Access Point......................... 18
 Default Settings./Web Conguration................................ 19
Chapter 4 Building a Wireless Network........................... 20
Access Point Mode...................................................................... 21
Chapter 5 Status.................................................................... 22
Main Status..................................................................................... 23
Connection...................................................................................... 25
Chapter 6 Network .............................................................. 27
Basic IPv4/IPv6 Settings.......................................................... 28
Spanning Tree Protocol Setting............................................. 29
Chapter 7 2.4 GHz/5 GHz Wireless....................................... 30
Wireless Settings........................................................................... 31
Band Steering................................................................................ 31
2.4 GHz/5 GHz Wireless Network........................................... 32
 2.4GHz/5GHzSSIDProle......................................................33
Wireless Security.......................................................................... 34
 WirelessTrafcShaping...........................................................36
 WirelessMACFiltering...............................................................37
Fast Roaming................................................................................ 38
Guest Network Settings............................................................ 39
Chapter 8 Management ........................................................ 40
Management VLAN Settings.................................................. 41
Advanced Settings....................................................................... 42
CLI Settings/Email Alert............................................................. 42
Time Zone........................................................................................ 45
Auto Reboot Settings................................................................ 46
 Wi-FiScheduler...............................................................................47
Tools.................................................................................................. 48
Account/Firmware........................................................................ 51
Backup/Restore ............................................................................. 52
Log.................................................................................................... 54
Logout/Reset................................................................................. 55
Chapter9ConnectingtheAPs.................................................56
Managed Access Point Installation with Wireless
Management Switch
......................................................... 57
Managed Access Point Installation with ezMaster................60
Appendix................................................................................. 61
FCC Interference Statement................................................... 62
IC Interference Statement...................................................... 63
CE Interference Statement................................................... 65
Table of Contents

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Chapter 1
Product Overview

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Maximum data rates are based on IEEE 802.11 standards. Actual throughput and range may vary depending on many factors including environmental conditions, distance between
devices, radio interference in the operating environment, and mix of devices in the network. Features and specications subject to change without notice. Trademarks and registered
trademarks are the property of their respective owners. For United States of America: Copyright © 2020 EnGenius Technologies, Inc. All rights reserved.
Key Features
•SupportsIEEE802.ax/ac/a/b/g/nwirelessstandardswithupto
1,148 Mbps data rate on 2.4GHz band and 2.400 Mbps on 5GHz
bands.
•SupportMU-MIMOfunctiononboth2.4GHzand5GHzradio.
•SupportTxBeamformingtoenlargethetransmittingdistance.
•Perform1024-QAMtoincrease25%betterthroughputcompare
to802.11ac256-QAM.
•SystemicanddistributedmanagementoverEnGeniusezMaster
and EWS Management switch without licensing or subscribed
fee.
•MorecustomizeditemsonBandSteeringforintellgent
Management.
•Performone-clickupdatetodeliveracongurationovermulti-
segments for these managed Access Points.
Introduction
EWSmanagedAParedual-bandwireless802.11ax/ac/a/b/
g/n wireless Access Point that built in powerful interfaces
to achieve great performance and evenly coverage under a
pervasiveenvironment.Itcanbeconguredasan:Managed
mode or Stand-alone mode to network with multiple client
devices including mobile, NB and other client devices for
providing an optimal connecting spped which could be the
best choice to pro-users, SMB, hotel, hospital and enterprise.
Its high-powered, long-range characteristics make it a cost-
Introduction
effective alternative to ordinary Access Points that do not
have the range and reach to connect to a growing number of
wireless users who wish to connect to a business network.
To protect sensitive data during wireless transmissions,
the device offers different encryption settings for
wireless transmissions, including industry standard WPA2
encryption.ThedevicealsoincludesMACaddressltering
to allow network administrators to offer network access
only to known computers and other devices based on their
MAC addresses.

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System Requirements
The following are the Minimum System Requirements in
ordertocongurethedevice.
• ComputerwithanEthernetinterfaceorwirelessnetworkcapability
• Windows OS (XP, Vista, 7, 8, 10), Mac OS, or Linux-based operating
systems
• Web-BrowsingApplication(i.e.:Edge,InternetExplorer,Firefox,Safari,or
 anothersimilarbrowserapplication)
Package Contents
• AccessPoint
• CeilingMountBase(9/16”T-Rail)
• CeilingMountBase(15/16”T-Rail)
• MountingScrewKit
• QuickInstallationGuide
*(allitemsmustbeinpackagetoissuearefund):

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Optimize Performance
QualityofService(QoS):Follow802.11e
PowerSaveMode(UAPSD)
Pre-Authentication(Compliancewith802.11i&x)
PMKCahcing(Compliancewith802.11i)
FastRoaming(802.11r)
Multicast/UnicastConversion
Easy to Management
BSSID
Multiple SSIDs
Guest Network
VLAN Tag
VLAN Per SSID
Management VLAN
CaptivePortal(SupportonMangedmode)
FingerPrinting(supportonManagedMode)
TrafcShapingPeruser/Perclient
MAC Address Filtering
E-Mail Alert
SaveCongurationasUsersDefault
Wi-FiScheduler(SupportonManagedmode)
SNMP V1/V2c/V3
MIB I/II, Private MIB
Clients Statistics
RADIUSAccounting
Standard:
IEEE802.11ax/ac/a/non5GHz
IEEE802.11ax/b/g/non2.4GHz
Antenna
IntegratedOmni-directionalantennas
Physical Interfaces
1x10/100/1000/2500EthernetPortwithPoEsupport
LED Indicators
Power
LAN
2.4 GHz
5 GHz
Power Requirements
Powered from a DC12V/ 2A adapter
Operation Modes
Managed Mode
Stand alone Mode
Exquisite RF Management
Backgorund Scanning
Auto Transmit Power
Auto Channel Selection
FastRoaming(802.11K)
Band Steering
RSSI Threshold
Technical Specications

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Comprehensive Protection
Wireless encryption standard
Hidden SSID in beacons
RogueAPDetection(SupportonMangedmode)
L2 Isolation
Client Isolation
Https
SSH tunnel
Security
WPA3 Personal
WPA3 Enterprise
WPA2Personal(AES)
WPA2Enterprise(WPA-PSKAES)
Hides SSID in beacons
MACaddressltering,upto32MACsperSSID
WirelessSTA(Client)connectionlist
Https Support
SSH Support
Physical/Environment Conditions
Operating:
 Temperature:0°Cto40°C(32°Fto158°F)
 Humidity(non-condensing):90%orless
Storage:
 Temperature:-40°Cto80°C(-40°Fto176°F)
 Humidity(non-condensing):90%orless

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Physical Interface
Dimensions and Weights
Length:205.73mm(8.10”)
Width:205.73mm(8.10”)
Depth:33.25mm(1.31”)
Weight:597g(1.32lbs)
1 Latch: Fixmountingwhenslidingbracketintothisslot
2 Reset Button: Push this button to reset or reboot this device
3 LAN Port (Proprietary 54V/0.6A or 802.3at):EthernetportforRJ-45cable.
4 DC-Jack: Power from the included DC12V/2A adapter
5 Ceiling Mount Holes: Usetheseportstoassemblewithmountingbracket
6 LED Indicators: LED lights for Power, LAN Port, 2.4 GHz Connection and 5 GHz Connection.
1
2
5
4
3
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Chapter 2
Before You Begin

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Windows XP/Windows 7/Windows 8/Windows
10
InordertousetheAccessPoint,youmustrstcongurethe
TCP/IPv4connectionofyourWindowsOScomputersystem.
1a. Click the Start button and open the Control Panel
1b. Move your mouse to the lower right hot corner to
display the Charms Bar and select the Control Panel in
Windows 8 OS.
1c. In Windows 10, click Start to select All APPs to enter
the folder of Windows system for selecting Control
Panel.
Computer Settings
Windows XP Windows 7
Windows 8
Windows 10

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2a.In Windows XP, click Network Connections.
2b.In Windows 7/Windows 8/Windows 10, click View
Network Status and Tasks in the Network and
Internet section, then select Change adapter settings.
3. Rightclickon LocalArea Connectionand selectProperties.
4. Select Internet Protocol Version 4 (TCP/IPv4) and then
select Properties.
5. Select Use the following IP address and enter an IP
address that is different from the Access Point and Subnet
mask, then click OK.

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Note: Ensure that the IP address and Subnet mask are
on the same subnet as the device.
Forexample:DeviceIPaddress:192.168.1.1
 PCIPaddress:192.168.1.2–192.168.1.255
 PCSubnetmask:255.255.255.0

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Apple Mac OS X
1. Go to System Preferences(Whichcanbeopenedinthe
ApplicationsfolderorselectingitintheAppleMenu).
2. Select Network in the Internet & Network section.
3. Highlight Ethernet.
4. In Congure IPv4, select Manually.
5. Enter an IP address that is different from the Access
Point and Subnet mask then press OK.
Note: Ensure that the IP address and Subnet mask are
on the same subnet as the device.
Forexample:APIPaddress:192.168.1.1
 PCIPaddress:192.168.1.2–192.168.1.255
 PCSubnetmask:255.255.255.0
6. Click Apply when done.

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1. Connect one end of the Ethernet cable into the LAN port
of the Access Point and the other end to the Ethernet
port on the computer.
2. Connect a Power cord with the PoE Adapter and plug
the other end into an electrical outlet.
3. Connect the second Ethernet cable into the LAN port of
this PoE Adapter and the other end to the Ethernet port
on the computer.
Note1: The Access Point can be powered by 802.3af/at
PoE(PoweroverEthernet).Youcanconsidertoadopt
EnGenius EPA5006GP or EPA5006GAT for powering up
your11axdevice.
Note2:ThisdeviceshouldbedrivenbyIEEE802.3at.
Hardware Installation
1
2
3

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Mounting the AP
Usingtheprovidedhardware,theAPcanbeattachedtoawalloraceiling.
1. Managed Indoor Access
Point
2. Ceiling Mount Base
(9/16” T-Rail)
3. Ceiling Mount Base
(15/16” T-Rail)
4. Mounting Screw Kit

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1
2
Ceiling Mount an Access Point
1)SlidetheceilingmountbaseintotheslotoftheAccess
Point.
2)HoldtheAccessPointwithonehandtoreachtheother
hand over the T-Rail sides of the bracket. Then hook the
stationary end of the ceiling mount bracket onto the
T-Rail.
3
4
5
Wall Mount an Access Point
3)ContinuedfromA,determinewheretheAccessPoint
to be placed and mark location on the surface for the two
mountingholes.Usetheappropriatedrillbittodrilltwo
8.1mm diagram and 26mm depth holes in the markings
and hammer the bolts into the openings.
4)Screwtheanchorsuntotheholesuntiltheyareush
with the wall ; screw the included screws into the anchors.h
5)PlacetheAccessPointagainstwallwiththemounting
screw heads.

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Chapter 3
Conguring Your
Access Point

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This section will show you how to congure the device
usingtheweb-basedcongurationinterface.
Default Settings
Please use your Ethernet port or wireless network adapter
to connect the Access Point.
IP Address 192.168.1.1
Username / Password admin / admin
Web Conguration
1. Openawebbrowser(InternetExplorer/Firefox/Safari/
Chrome)andentertheIPAddresshttp://192.168.1.1
Note: If you have changed the default LAN IP Address of
the Access Point, ensure you enter the correct IP Address.
2. The default username and password are admin.
Once you have entered the correct username and
password, click the Login button to open the web-base
congurationpage.
* The model will be varied by different models.
3. Ifsuccessful,youwillbeloggedinandsee theUser
Menu of this Access Point.
Conguring Your Access Point

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Chapter 4
Building a Wireless
Network