ENMET Recon IS User manual

ENMET
680 Fairfield Court
Ann Arbor, MI 48108
734.761.1270 Fax [phone]
www.enmet.com
Recon IS
Operation and Maintenance Manual

Recon IS
ENMET
Manual Revision Date – June 15, 2017
Page | 1
Manual Part No. – 80006-022
Table of Contents
1.0 INTRODUCTION....................................................................................................................................................................2
1.1 Unpack.............................................................................................................................................................................................2
1.2 Check Order.....................................................................................................................................................................................2
1.3 Safety Settings .................................................................................................................................................................................2
2.0 RECON-IS FEATURES.........................................................................................................................................................3
2.1 RECON-IS Configuration and Function..........................................................................................................................................3
2.2 RECON-IS Display..........................................................................................................................................................................4
2.3 RECON-IS Button Function............................................................................................................................................................4
3.0 RECON-IS OPERATION.......................................................................................................................................................5
3.1 Turn On RECON-IS ........................................................................................................................................................................5
3.2 Turn Off RECON-IS........................................................................................................................................................................5
3.3 Information Checking ......................................................................................................................................................................6
3.4 Confidence Beep..............................................................................................................................................................................6
3.5 Zero Calibration...............................................................................................................................................................................6
3.6 Data Reset: Clear recorded STEL, TWA and Max/Min Levels.......................................................................................................6
3.7 Alarm Information ...........................................................................................................................................................................7
3.8 Calibration .......................................................................................................................................................................................8
4.0 TROUBLESHOOTING RECON-IS ..........................................................................................................................................9
5.0 SENSOR REPLACEMENT .......................................................................................................................................................9
5.1 Replacement Sensors .......................................................................................................................................................................9
6.0 MAINTENANCE ..................................................................................................................................................................10
6.1 Maintenance Equipment ................................................................................................................................................................10
7.0 TECHNICAL DATA AND SPECIFICATIONS.............................................................................................................................11
8.0 TERMS AND CONDITIONS ...................................................................................................................................................12
8.1 Ordering Information.....................................................................................................................................................................12
8.2 Delivery .........................................................................................................................................................................................12
8.3 Payment Terms ..............................................................................................................................................................................12
8.4 Warranty Information and Guidelines ...........................................................................................................................................12
8.5 Return Policy .................................................................................................................................................................................12
9.0 INSTRUCTIONS FOR RETURNING AN INSTRUMENT FOR SERVICE...........................................................................................13
List of Figures
Figure 1: Recon IS Features.......................................................................................................................................................................3
Figure 2: Recon IS Display........................................................................................................................................................................4
Figure 3: Recon IS with Calibration Adapter ............................................................................................................................................8
Figure 4: Replacing Recon IS Sensor ........................................................................................................................................................9
List of Tables
Table 1: Recon IS Range and Alarm Levels..............................................................................................................................................7
Table 2: Sensor Part Numbers ...................................................................................................................................................................9
Reference Information:
NOTE:[important information about use of instrument]
CAUTION:[affects equipment – if not followed may cause damage to instrument, sensor etc.…]
WARNING:[affects personnel safety – if not followed may cause bodily injury or death.]
Attention / Warning
Earth Ground
!

Recon IS
ENMET
Manual Revision Date – June 15, 2017
Page | 2
Manual Part No. – 80006-022
1.0 Introduction
The RECON-IS Series instruments are designed to detect toxic gases and oxygen concentrations in ambient air and has been
approved to be used in hazardous locations. Their one button operation, low power consumption and small size makes them ideal for
use in many situations like, oil field, chemical plant and the mining industry as well as confined space entry, general construction and
environmental industries.
NOTE:All specifications stated in this manual may change without notice.
1.1 Unpack
Unpack the Recon IS and examine it for shipping damage. If such damage is observed, notify both ENMET customer service
personnel and the commercial carrier involved immediately.
Regarding Damaged Shipments
NOTE: It is your responsibility to follow these instructions. If they are not followed, the carrier will not honor any claims for
damage.
This shipment was carefully inspected, verified and properly packaged at ENMET and delivered to the carrier in good
condition.
When it was picked up by the carrier at ENMET, it legally became your company’s property.
If your shipment arrives damaged:
Keep the items, packing material, and carton “As Is.” Within 5 days of receipt, notify the carrier’s local office and
request immediate inspection of the carton and the contents.
After the inspection and after you have received written acknowledgment of the damage from the carrier, contact
ENMET Customer Service for return authorization and further instructions. Please have your Purchase Order and Sales
Order numbers available.
ENMET either repairs or replaces damaged equipment and invoices the carrier to the extent of the liability coverage, usually
$100.00. Repair or replacement charges above that value are your company’s responsibility.
The shipping company may offer optional insurance coverage. ENMET only insures shipments with the shipping company
when asked to do so in writing by our customer. If you need your shipments insured, please forward a written request to
ENMET Customer Service.
Regarding Shortages
If there are any shortages or questions regarding this shipment, please notify ENMET Customer Service within 5 days of receipt at
the following address: ENMET
680 Fairfield Court
Ann Arbor, MI 48108
734-761-1270 Fax [phone]
Toll Free: 800-521-2978
1.2 Check Order
Check, the contents of the shipment against the purchase order. Verify that the Recon IS is received as ordered. If there are
accessories on the order, ascertain that they are present. Check the contents of calibration kits. Notify ENMET customer service
personnel of any discrepancy immediately
1.3 Safety Settings
Please read the following information carefully before using the detector.
Do not use a damaged gas detector.
Do not open the RECON-IS in a possible explosive working environment.
Caution should be used if the background oxygen concentration is greater than 20.9% by volume since there is a greater
risk of ignition of a combustible gas if present. Oxygen concentration in the air exceeding 20.9%vol could reduce the anti-
explosion feature of the detector. ENMET Cooperation recommends that a "Bump Test" be performed to confirm sensor
responds and to ensure that the audio, visual and vibration alarms are working properly.

Recon IS
ENMET
Manual Revision Date – June 15, 2017
Page | 3
Manual Part No. – 80006-022
2.0 RECON-IS Features
Advanced 16-digit MCU for low consumption;
3V Lithium battery life approximate 2 year;
High contrast LCD displays the gas level and device status;
Back light based on instruction or alarm status;
Audio, Visual and Vibratory Indicators;
Single button operation
Alarm of: Low-alarm, High-alarm, TWA alert, STEL alert, Over range alert, low voltage alert etc.;
Confidence beep;
With instruction, it will display STEL value, TWA value, Max. or Min. gas level, confidence beep information;
Self-test on the gas sensor, electric circuit, battery, audio alarm, visual alarm and vibration alarm;
2.1 RECON-IS Configuration and Function
See Figure 1 for location of features:
Feature
Description
1
Visual Alarms
LEDs
2
LCD Display
Multi-function, See Section 2.2 for details
3
Audio Alarm(Horn)
Low Alarm – Slow Pulse
High Alarm – Fast Pulse
4
Button
Multi-function, See Section 2.3 for details
5
Sensor
See back of unit for Type:
CO, H2S, O2
6
Label
al number) of Unit
7
Belt Clip
Figure 1: Recon IS Features

Recon IS
ENMET
Manual Revision Date – June 15, 2017
Page | 4
Manual Part No. – 80006-022
2.2 RECON-IS Display
See Figure 2 for location of indications.
Indication
Battery Status
2
Audio Alarm status
3
Vibration status
4
Alarm type:
HIGH, High alarm
LOW, Low alarm
TWA, Time weighted Average concentration
STEL, Permissible concentration short time explosive
limit
5
4 Digit with negative and point indicators
Measurement Values
Information Codes
6
Error alert
7
Zero Calibration
8
Calibration Point
9
Percent by Volume Measurement
Figure 2: Recon IS Display
10
Parts Per Million Measurement
2.3 RECON-IS Button Function
Easy operation through the single button: turn on or off the detector, mute, cancel vibration alarm, information checking,
activate/deactivate confidence beep, calibration etc. In different status, the function of the button is different as follows:
Function
Action
Turn on
Press it for 3 seconds when it is power off.
Turn off
Press it for 3 seconds when it is power on.
Cancelling sound or
vibration alarm
When alarming, press it once.
Information checking
In normal monitoring status, press it for 1 second, the backlit is
on, and the screen displays in turns STEL, TWA, peak level,
minimum level, confidence beep information etc.
Activate/Deactivate
Confidence Beep
When the detector is being turned on, keep pressing it till the
screen displays, “H OP” or “H CL”.
Calibration
Keep pressing it till the detector is power off and is again turned
on, the screen displays “CAL”, then release the button, and the
detector enters calibration status.
See Section 3 for more details of Button Functions.

Recon IS
ENMET
Manual Revision Date – June 15, 2017
Page | 5
Manual Part No. – 80006-022
3.0 RECON-IS Operation
3.1 Turn On RECON-IS
Press and hold the button for 3 seconds, the detector will turn on. After this, the detector will start a following self-test:
Example: RECON-IS CO
A. Display all the fields and graphs and light the backlight.
B. The buzzer gives sound.
C. The vibration and alarm indication pulse.
D. Display the version number:
E. Display the preset low alarming value and the high alarming value:
F. Display STEL and TWA levels:
G. Warm-up Completion:
After passing the self-test, the detector starts warm-up, display shows 3, 2, 1. The unit is now operational and
mentoring for the target gas concentration in the area:
If the self-test fails, the RECON-IS will turn off automatically. Please contact the ENMET for information.
3.2 Turn Off RECON-IS
In the normal monitoring status, hold the button till the buzzer gives sound 3 times and the screen displays “OFF”, “OFF3”,
“OFF2” and “OFF1” as shown in the following pictures:
After that, the screen is off. Release the button and the detector will be power off.

Recon IS
ENMET
Manual Revision Date – June 15, 2017
Page | 6
Manual Part No. – 80006-022
3.3 Information Checking
In the normal monitoring status, press and release the button twice to activate the backlight. Press the button for about 1 second
and the screen will display: STEL level, TWA level, Max. gas level (for toxic gas) or Min. gas level (for O2 only), confidence
beep status (on or off), zero calibration information, and data reset information.
STEL Level
TWA Level Max or Min Level that has been detected
Confidence Beep – ON Confidence Beep – OFF
Zero Calibration Data Reset
3.4 Confidence Beep
Only when the user is turning on the RECON-IS, can the confidence beep setting be changed. Follow these steps to change the
setting:
1. With the RECON-IS off.
2. Press and Hold the button during the turn on period continue to press the button until the unit counts down 3, 2, 1 continue to
hold the button until the screen displays “H oP”(ON) or “H CL”(OFF) release the button. The status of the confidence beep is
now changed.
NOTE:With the confidence beep turned on, the buzzer sounds once every 2 minutes, which indicates the detector is working
normally. If the confidence beep is turned off, there is no such indication when the detector is working normally.
3.5 Zero Calibration
In the clean air, if the test result is not accurate, please proceed to the zero calibration in the clean air.
The procedures are as follows:
During the information checking, when the screen displays “ZoF”, press and release the button quickly.
If the operation is successful, the buzzer gives sound once.
The zero-calibration range is ±5% F. S.
3.6 Data Reset: Clear recorded STEL, TWA and Max/Min Levels
During the information checking, when the screen displays “rES”, press and release the button quickly.
If the operation is successful, the buzzer gives sound once. And the STEL value, TWA value, Max. Gas level (for toxic gas) or
Min. gas level (for O2) will be reset.

Recon IS
ENMET
Manual Revision Date – June 15, 2017
Page | 7
Manual Part No. – 80006-022
3.7 Alarm Information
Alarm type
Information displayed
Low alarm:
Slow Pulsed tone alarm sound
Alarm LED Flashing
Vibration
High alarm:
Quick Pulsed tone alarm sound
Alarm LED Flashing
Vibration
STEL alert:
Quick Pulsed tone alarm sound
Alarm LED Flashing
Vibration
TWA alert:
Quick Pulsed tone alarm sound
Alarm LED Flashing
Vibration
Over range alert:
Quick Pulsed tone alarm sound
Alarm LED Flashing
Battery low voltage alert:
log appears.
At this time, the detector can still work for 30
days at least. When the battery is used up, the
detector will turn off automatically.
Sensor end-of-life indication:
Within 0-9 days before the sensor is used up,
screen will display as the right picture shows
when the detector is self-testing after turning
on. The figure means the number of the days
remaining.
Table 1: Recon IS Range and Alarm Levels
Target
gas
Detecting
Range
Low alarm
level
High alarm
level
TWA
level
STEL
level
H2S 0-100ppm 10ppm 15ppm 10ppm 15ppm
CO 0-1000ppm 35ppm 100ppm 25ppm 200ppm
O
2
0-30%vol
19.5%vol
23.5%vol
--
--

Recon IS
ENMET
Manual Revision Date – June 15, 2017
Page | 8
Manual Part No. – 80006-022
3.8 Calibration
In order to assure the testing accuracy, ENMET Corporation suggests that the RECON-IS be calibrated at a minimum of every
180 days. The calibration procedures are as follows:
1. In clean air, press the button till the detector is turned
off, keep pressing the button, the detector will turn on
again, the screen displays time count-down of 3 second.
2. When the screen displays “CAL”, release the button
and the detector enters calibration status.
3. The detector will first calibrate the zero point. Please
connect the detector to the gas bottle and input high-pure
N2 into the detector at the speed of 120ml/min. Or put the
detector in the clean air and it will calibrate zero.
Example:
4. When the screen displays flashing calibration points,
connect the cylinder regulator, calibration gas and sensor
cover to the instrument. In 30 seconds’ display will
indicate numbers Example 1476 and continue to change
until the sensor response stabilizes If no gas input within
30s, the system treats the calibration as failed.
Example CO, See Table 1
Calibration Gas Sensor Respinding to
Calibration Gas
5. If the standard gas is input normally, the detector will
adjust once every 3 seconds till the system is steady and
the calibration is finished. If calibration succeeded, the
screen displays “S” and the detector turns off.
6. If calibration failed, the screen displays “F C” for 30
second. During this period, the user can press the button
to repeat the calibration.
7. During the 30 seconds of “F C” flashing, if no
operation, the calibration failed. The screen will display
“F” and the detector turns off automatically.
Figure 3: Recon IS with Calibration Adapter
Gas Cylinder with
Regulator Valve
Calibration Cover
With tube connected
to regulator valve

Recon IS
ENMET
Manual Revision Date – June 15, 2017
Page | 9
Manual Part No. – 80006-022
4.0 Troubleshooting RECON-IS
Problem Possible reason Solution
The detector cannot be
turned on
Battery used up Please contact ENMET Corporation.
Circuit fault
Contact the distributor or ENMET
Corporation.
No response to the gas
Warm-up not finished
Wait till warm-up is finished
Circuit fault
Contact the distributor or ENMET
Corporation.
Testing not accurate Sensor is end-of-life
Contact the distributor or ENMET
Corporation.
Not calibrated for long time
Calibrate it in time.
Gas level is negative Sensor drift Calibrate zero point
Zero calibration
unavailable Too much sensor drift Calibrate or replace the sensor
5.0 Sensor Replacement
WARNING: the replacement sensor must be the same type as the sensor to be replaced.
Remove retaining screw, open the RECON-IS, pull out the present gas sensor (If the sensor is too tight, please shake it slightly and
then pull out it). And then put new gas sensor into the sensor socket. Make sure the sensor plug and socket is corresponding. After
replacement, screw on the retaining screw.
CAUTION: When plugging in the gas sensor, please don’t use too much pressure. Otherwise, the sensor may be damaged.
After replacement, please calibrate the sensor after the detector works for 30 minutes.
Figure 4: Replacing Recon IS Sensor
5.1 Replacement Sensors
ENMET replacement sensor part numbers:
Table 2: Sensor Part Numbers
Description of Part
Part Number
Sensor H2S
02542-0200
Sensor O2
02542-1100
Sensor CO
02542-1200
NOTE:Contact ENMET Corporation or local distributor for additional sensor information.
Sensor
Sensor Socket
Screw

Recon IS
ENMET
Manual Revision Date – June 15, 2017
Page | 10
Manual Part No. – 80006-022
6.0 Maintenance
In order for the RECON-IS to operate normally, please follow these maintenance procedures:
Inspect, test and calibrate the RECON-IS periodically. ENMET Corporation suggests that the RECON-IS be calibrated at a
minimum of every 180 days.
Keep a record of all the maintenance, calibration and alarms. After extended use, if there is dust on the cover of the detector, clean it
by using a clean soft cloth. Do not use an impregnated, soap and polishing reagent for cleaning. When clearing the gas sensing hole,
please use dry downy cloth or soft brush.
Please do not put the detector in any type liquid.
Changing the parts may be harmful to the inner safety of detector.
Do not use another sensor for your RECON-IS. Only use ENMET 02542- Series Sensor. See Section 5.1.
Only assigned model lithium battery 3V DC, 1300 mAh Panasonic CR123A allowed.
The RECON-IS is powered with a lithium battery do not discard with general waste. Dispose of battery per local codes only
Unauthorized removal, adjustment or repair of the RECON-IS will influence the performance of the device and the
explosion-proof.
6.1 Maintenance Equipment
ENMET calibration equipment part numbers
Table 3: Calibration Gas and Maintenance Equipment
Description of Part
Part Number
Cylinder, 40 ppm H2S
03314-040
Cylinder, 500 ppm CO
03219-500
Cylinder, 17% Oxygen by Vol.
for alarm check only Not calibration
03296-170
Cylinder20.9% Oxygen by Vol.
03296-209
Regulator, Cylinder: CO, O2, Methane
02506-004
Regulator, Cylinder: H2S
02506-002
Sensor Cover
02543-027
Battery Lithium, 3VDC, 1300mAh or CR123A
*Obtain form local source
*NOTE:Due to issues with shipping individual lithium batteries, users should purchase the battery from a local source. Panasonic
3VDC, # CR123A, no substitution allowed for approval purposes.
Contact ENMET Corporation or local distributor for additional information.

Recon IS
ENMET
Manual Revision Date – June 15, 2017
Page | 11
Manual Part No. – 80006-022
7.0 Technical Data and Specifications
Detection Method
Natural Diffusion
Sensor
Electrochemical Sensor
Detection Range & Alarm Levels
See Table 1
Operation Condition
Temperature: -20°C – 55°C
Humidity: 5 – 95%RH non-condensing
Electrical Power
Lithium Battery, DC3.6v CR123A, Rechargeable
Operating Time
Continuous, Non-Alarm Conditions
Approximately:
8 Hours for Combustible (LEL) unit
300 Hours for CO, H2S & O2 units
Charge Time
4 – 6 Hours
Expected Sensor Life
2 years
Ingress Protection
IP 65
Approval Ratting
Dimensions
2.4 x 3.9 x 1.3 inches(60x100x33mm)
Weight
5 ounces (140g)
NOTE:All specifications stated in this manual may change without notice.

Recon IS
ENMET
Manual Revision Date – June 15, 2017
Page | 12
Manual Part No. – 80006-022
8.0 Terms and Conditions
8.1 Ordering Information
Address orders to: ENMET
Attention: Customer Service Department
680 Fairfield Court
Ann Arbor, MI 48108
Email Orders: [e-mail]
Phone: [phone]
Fax: [phone]
You may also contact our customer service department by email [email protected]. MINIMUM ORDER IS $50.00.
8.2 Delivery
Unless Seller otherwise specifies, delivery will be made: FOB Ann Arbor, MI and/or FOB Bowling Green, KY. Title and risk of
loss shall pass to Buyer at that point. Shipping and handling charges will be Prepaid and Added to Buyer’s invoice. Buyer may
request shipping be charged to their own account with a preferred carrier. Seller shall have the right to choose means of
transportation and to route shipment when specific instructions are not included with Buyer’s order. Seller agrees to deliver the
goods and services, within the time, in accordance with specifications, at the prices specified on the face hereof. Buyer’s orders to
this quotation are not subject to cancellation or deferment of delivery without indemnification of loss to the Seller resulting there
from. Seller shall not be liable to Buyer for any loss or damage sustained on account of this delay or nonperformance due to
causes beyond Seller’s control and without his fault or negligence. Where performance of the terms here is contingent upon timely
delivery of goods or services by the Buyer and such delivery is in default, Seller shall be indemnified for any damage or loss
resulting there from, and/or by extension of Seller’s delivery commitment, as applicable.
8.3 Payment Terms
Payment Terms are Net 30 Days from the date of shipment from Seller unless otherwise noted. All shipping and handling costs
will be charged to Buyer on a Prepaid and Add basis. Buyer has the option of paying for shipping by charging its own account
with a carrier
8.4 Warranty Information and Guidelines
The Seller warrants new instruments to be free from defects in workmanship and material under normal use for a period of one
year from date of shipment. The warrant covers both parts and labor excluding calibration and expendable parts such as filters,
detector tubes, batteries, etc. If the inspection by the Seller confirms that the product is defective, it will be repaired or replaced at
no charge, within the stated limitations, and returned prepaid to any location in the United States. The Seller shall not be liable for
any loss or damage caused by the improper use or installation of the product. The Buyer indemnifies and saves harmless the Seller
with respect to any loss or damages that may arise through the use by the Buyer or others of this equipment. This warranty is
expressly given in lieu of all other warranties, either expressed, implied or statutory, including that of merchantability, and all
other obligations, or liabilities of ENMET, LLC for damages arising out of or in connection with the use or repair or performance
of the product. In no event shall ENMET, LLC, be liable for any indirect, incidental, special or consequential damages or for any
delay in the performance by ENMET, LLC, which may arise in connection with this equipment. ENMET neither assumes nor
authorizes any representatives or other persons to assume for it any obligation or liability other than that which is set forth herein.
Buyer agrees to indemnify and save harmless Seller for any damage or loss from lawsuits against Seller by reason of manufacture
of sale of materials, parts, or use of processes resulting from Buyer’s design specifications. Any patent, design, pattern, tool, die,
jig, fixture, drawing, test equipment, or process furnished by Seller; whether possessed by the Seller before the date of this
quotation, or devised or acquired by Seller during performance of the terms of this quotation, shall remain the property of the
Seller except by specific stipulation on the face hereof. Seller reserves the right, without liability, for damage or loss, to destroy
Buyer’s drawings, specifications, patterns and special tools supplied by Buyer for performance of the terms on the face hereof,
unless Buyer gives notice of the disposition of such items.
8.5 Return Policy
All returns for credit must be approved in advance by ENMET, LLC. Such returns are subject to a minimum $50.00 or 20%
restocking charge, whichever is greater. Approval of equipment for return is totally at the discretion of ENMET, LLC. All
requests for return/exchange must be made no later 30 days of the original shipping date from ENMET. The actual amount of any
resulting credit will not be determined prior to a complete inspection of the equipment by ENMET. Calibration gas cylinders
cannot be returned or restocked.

Recon IS
ENMET
Manual Revision Date – June 15, 2017
Page | 13
Manual Part No. – 80006-022
9.0 Instructions for Returning an Instrument for Service
Contact the ENMET Service Department for all service requests.
Phone: [phone]
Email: [e-mail]
Fill out the “Service Request Form” found at the end of this manual and return with your instrument for all needs. Please send your
instrument for service to the site in which the product was purchased. A new “Service Request Form” may be requested if the one
found in the manual is not available. All instruments should be shipped prepaid to ENMET.
Address for Service:
Michigan Location: ENMET
Attention: Service Department
680 Fairfield Court
Ann Arbor, MI 48108
Kentucky Location: ENMET
62 Corporate Court
Bowling Green, KY 42103
Providing the “Service Request Form” assists in the expedient service and return of your unit and failure
to provide this information can result in processing delays. ENMET charges a one hour minimum billing for all approved repairs with
additional time billed to the closest tenth of an hour. All instruments sent to ENMET are subject to a minimum evaluation fee, even if
returned unrepaired. Unclaimed instruments that ENMET has received without appropriate paperwork or attempts to advise repair
costs that have been unanswered after a period of 60 days may, be disposed of or returned unrepaired COD and the customer will be
expected to pay the evaluation fee. Serviced instruments are returned by UPS/FedEx Ground and are not insured unless otherwise
specified. If expedited shipping methods or insurance is required, it must be stated in your paperwork.
NOTE: Warranty of customer installed components.
For Warranty Repairs, please reference ENMET’s “Warranty Information and Guidelines” (found earlier in this section).

Mailing/Shipping Address:
ENMET
680 Fairfield Court
Ann Arbor, MI 48108
[email protected]
Phone: [phone]
Fax: [phone]
ENMET
Rev.2 – 9/15/2016
Service Request Form
Service Request Form
PAYMENT METHOD
☐COD
☐VISA/MasterCard
☐American Express
Card Number
Exp. Date
Security Code:
Name as it Appears on
Card:
RETURN SHIPPING METHOD
☐
UPS Ground
☐
UPS 3 Day
Select
☐
UPS Next Day
Air
☐
UPS ND Air
Saver
☐
UPS 2 Day Air
UPS Account #:
☐
FedEx Ground
☐
FedEx Air
Express Saver
☐
FedEx Air
Overnight Std.
☐
FedEx Air 2
Day
☐
FedEx Air
Overnight P-1
FedEx Account #:
Insure Shipment:
☐
Yes
☐
No
Insurance
Amount:
$
Product Name or Number:
Product Serial Number:
Describe Problem or Needed Service:
Warranty Claim?
☐
Yes
☐
No
CUSTOMER INFORMATION
Billing Address:
Shipping Address:
Contact Name:
Phone #:
Email:
Fax #:
PO/Reference
#: