Epson AcuLaser CX11N User manual

Epson AcuLaser®CX11N/CX11NF
Setup Guide

2
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© 2005 Epson America, Inc. 8/05 CPD-19581R1

Contents 3
Contents
1 Welcome
Unpacking.......................................................................................................5
Placement........................................................................................................6
2 Setup
Remove Tape and Turn On ............................................................................7
Install Toner Cartridges...................................................................................9
Install Photoconductor ..................................................................................11
Set Information .............................................................................................13
Load Paper and Verify Settings......................................................................14
Install Software..............................................................................................15
Sharing the Printer on a Network..................................................................24
3 Solving Problems
Correcting USB Problems .............................................................................29
Uninstalling the Printer Software...................................................................30
Where To Get Help ......................................................................................32

4Contents

Welcome 5
Welcome 1
This guide describes how to set up your Epson AcuLaser®CX11N/CX11NF and
install the software so that you can print, copy, scan, and fax (CX11NF only).
Please follow these guidelines throughout:
Warning:
Warnings must be followed carefully to avoid bodily injury.
Caution:
Cautions must be observed to avoid damage to your equipment.
Note:
Notes contain important information about your product.
Tip:
Tips contain hints for better printing, scanning, copying, and faxing.
Unpacking
Your AcuLaser CX11N/CX11NF includes the following:
■4 toner cartridges (Cyan, Magenta, Yellow, Black)
■Photoconductor unit
■USB cable
■Power cord
■Documentation: Setup Guide, Basics Guide, Fax Guide (fax model only)
■3 software CD-ROMs
■RJ-11 cable (CX11NF only)
■500-Sheet Paper Cassette Unit (optional)
Note:
The instructions in this guide apply to both the CX11N and CX11NF unless otherwise noted.
The illustrations show the CX11NF, but the instructions are the same unless otherwise noted.

6Welcome
Placement
Choose a location for the CX11N that has adequate space for easy operation and
maintenance. Use the following illustration as a guide for the amount of space
required around the product to ensure smooth operation.
Follow these precautions when placing the CX11N:
■Place the CX11N where you can easily unplug the power cord.
■Keep the entire computer and CX11N system away from potential sources of
interference, such as loudspeakers or the base units of cordless telephones.
■Avoid using an electrical outlet that is controlled by wall switches or automatic
timers. Accidental disruption of power can erase valuable information in your
computer’s and CX11N’s memory.
Caution:
Leave adequate room around the product to allow for sufficient ventilation.
Avoid locations that are subject to direct sunlight, excessive heat, moisture, or dust.
Avoid using outlets that other appliances are plugged into.
Use a grounded outlet that matches the CX11N’s power plug. Do not use an adapter
plug.
Only use an outlet that meets the power requirements for the CX11N.
a
e
d
b
c
a 36.2 in. (920 mm)
b 10.2 in. (258 mm)
c 34.2 in. (868 mm)
d 3.9 in. (100 mm)
e 11.8 in. (300 mm)
The optional 500-Sheet Paper Cassette
Unit adds 5.1 in. (130 mm) to the
bottom of the CX11N.

Setup 7
Use the procedures in this chapter to unpack your CX11N/CX11NF, install the toner
cartridges and photoconductor, connect the product to a computer or network, and
install the software.
Remove Tape and Turn On
1. Remove all the packing tape from the outside of the unit.
2. Raise the scanner unit, then open cover C and pull out the insert.
Setup 2

8Setup
3. Close cover C and lower the scanner unit.
4. Open cover A and remove the insert. Then close the cover.
5. Open the document cover and remove the insert. Then unlock the carriage lock.
6. Close the document cover.
7. Connect the power cord from the CX11N to an AC outlet.

Install Toner Cartridges 9
8. Push the power switch to On.
Install Toner Cartridges
Caution:
Make sure the CX11N is turned on before installing the toner cartridges. Do not install
the photoconductor before installing the toner cartridges.
1. The message Install uuuu Toner Cartridge appears in the LCD screen, where
uuuu is one of the following:
■Y: Yellow
■M: Magenta
■C: Cyan
■K: Black
2. Open cover A and remove the tape.

10 Setup
3. Remove the toner cartridge from its package and gently shake it as shown below.
Warning:
Do not touch the toner. Keep the toner away from your eyes. If toner gets on
your skin or clothes, wash it off with soap and water immediately.
4. Hold the tag and gently pull the toner seal upward and remove it.
5. Insert the toner cartridge with the arrow mark facing toward cover A. Slide it into
the tracks inside the printer. Push it all the way into its slot, pushing evenly on
both sides, until it stops securely. If the cartridge doesn’t seem to be installed fully,
remove it and reinstall it.
Caution:
Don’t force the cartridge into the printer or force the lock lever down, or you may
damage the printer.

Install Photoconductor 11
6. Push down the right lever to lock the toner cartridge.
Note:
The toner cartridge is installed securely when you cannot turn the lock lever any
further.
7. Close cover A and confirm the error message in the LCD panel. If another toner
cartridge needs to be installed, a message is displayed. Repeat steps 3 to 7 for each
of the remaining toner cartridges.
Install Photoconductor
Caution:
Make sure the CX11N is turned on and you have installed all the toner cartridges, as
described in the previous section.
1. Install Photoconductor appears on the LCD screen. Lift up the scanner, then
lift up cover B and raise the orange lever inside, on the right side.

12 Setup
2. Remove the photoconductor from its package and pull off the protective sheet.
Caution:
Do not touch the belt on the top of the photoconductor or the blue roller beneath
it; otherwise, print quality may decrease.
Avoid exposing the photoconductor to light any longer than necessary.
Do not touch any other components inside the CX11N.
3. Hold the photoconductor by its handle and insert it into the slots marked with
blue arrows inside the CX11N. Push it in until it clicks into place.
4. Flip down the orange lever, then close cover B.
5. Expand the extension tray if necessary. Lower the scanner unit to the original
position.

Set Information 13
Set Information
CX11NF
Follow these instructions to select the basic settings using the control panel buttons
and the LCD screen displays:
1. Select the Country: Press the uor dbutton to select the country, then press the
rbutton.
2. Select the Language: Press the uor dbutton to select the language, then press the
rbutton.
3. Set the Date and Time: Press the uor dbutton to select the year, month, day,
hour, and minute. Press the rbutton after selecting each item. The CX11NF
then resets itself and reboots.
4. Turn off the CX11NF.
5. Connect the RJ-11 cord to the telephone line interface on the CX11NF and to
the RJ-11 jack on the wall.
6. Turn on the CX11NF.

14 Setup
CX11N
1. Press the Setup button.
The Setup light turns on and the LCD screen shows Setup Mode for a few
seconds, then changes to the Setup menu screen.
2. Press the dbutton until Printer Settings is selected, then press the rbutton.
3. Press the dbutton until Setup Menu is selected, then press the rbutton.
4. With Lang = XXXX selected, press the rbutton.
5. Use the uor dbutton to select the desired language, then press the rbutton.
Load Paper and Verify Settings
1. Paper Out appears in the LCD screen. Open the cover of the MP Tray and place
a stack of up to 80 sheets of paper in the tray. Adjust the paper guide on the right
so that it is snug against the stack. Then close the cover.
2. Press the Setup button.
The Setup light turns on and the LCD screen shows Setup Mode for a few
seconds, then changes to the Setup menu screen.
3. While Printer Settings is highlighted, press the rbutton.
4. While Information Menu is highlighted, press the rbutton.
5. While Status Sheet is highlighted, press the rbutton.
A Status Sheet is printed.

Install Software 15
6. If you have the CX11NF, place the Status Sheet face up on the Auto Document
Feeder.
If you have the CX11N, place the Status Sheet face down on the document table.
7. Press the Copy button on the control panel to enter the Copy mode.
8. Press the xB&W Start button.
The Status Sheet is copied.
Install Software
The software must be installed on each computer that will be using the CX11N.
Windows®
1. Make sure the CX11N is not connected to your computer.
Note:
If you see a screen like this, click Cancel and disconnect the USB cable. You
cannot install your software that way.
2. Insert the Epson CD-ROM into the CD drive of your computer.

16 Setup
3. Make sure you close all other applications. When you see the following screen,
click Continue.
4. Read the license agreement that appears and click Agree.
5. For the type of installation, select Local.
Note:
If you want to install the CX11N using a network connection, select Network, and follow
the on-screen instructions.
For instructions on configuring your product to work on a network see your on-screen
Network Guide. You can install this guide by selecting Install Network Utility, then
Network Guide.

Install Software 17
6. Click Custom or Install. Custom enables you to select which items are installed.
If you click Custom, go to step 7. If you click Install, skip to step 8.
7. Click the checkbox next to each item to indicate the software to be installed. Then
click Install.
Note:
If you are asked to restart your computer, click No.

18 Setup
8. The software is installed. Wait for the installer to install all the selected programs.
9. When you see this screen, connect the square end of your USB cable to the back
of the CX11N and the flat end of the USB cable to your computer. (You can
connect to any open port.)

Install Software 19
10. Select your country or region, then click OK.
11. When you are done installing the software, the registration screen appears. Follow
the on-screen instructions to register your product.
12. Click Restart Now.
Note:
If you see a message after restarting your computer indicating the Event
Manager is blocked, click Unblock.
You are ready to print, copy, and scan.

20 Setup
Macintosh®
1. Connect the CX11N to your computer with a USB cable.
2. Insert the Epson CD-ROM into the CD drive of your computer. Double-click
the EPSON icon.
3. Make sure you close all other applications. When you see the following screen,
click Continue.
4. Read the license agreement that appears and click Agree.
5. For the type of installation, select Local.