Epson ActionPC 3000 Instruction sheet

EPSON
®
READ
THIS
FIRST
About Your
EPSON Computer
@
Printed on recycled paper with 10% post-consumer content

IMPORTANT NOTlCE
DISCLAIMER OF WARRANTY
Epson America makes no representations or warranties, either express or implied, by or
with respect to anything in this manual, and shall not be liable for any implied warranties
ofmerchantability and fitness for a particular purpose or for any indirect, special, or
consequential damages. Some states do not allow the exclusion of incidental or
consequential damages, so this exclusion may not apply to you.
COPY RlGHT NOTICE
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted, in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Epson
America, Inc. No patent liability is assumed with respect to the use of information
contained herein. Nor is any liability assumed for damages resulting from the use of the
information contained herein. Further, this publication and features described herein are
subject to change without notice.
TRADEMARKS
EPSON is a registered trademark of Seiko Epson Corporation
ActionPC and ActionTower are trademarks and EPSON Connection is a service mark of
Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective companies.
Copyright 0 1994 by Epson America, Inc. 400367200
Torrance, California, USA 8/94
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Contents
Introduction .......................
Installed Equipment and Software ..........
Introducing FocalPoint ..............
Where to Get Help ....................
CompuServe On-line Support ..........
Multimedia Systems ...................
Sound Card and CD-ROM Drive Compatibility
Installed Software .................
Connecting the Speakers .............
Adjusting the Sound ................
Testing Your Multimedia System ........
Running Berenstain Bears from DOS ......
Troubleshooting Your Multimedia System ......
Diagnosing Sound Card Problems .......
Diagnosing CD-ROM Drive Problems .....
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5
6
8
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9
10
11
14
14
16
17
18
25
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Introduction
Before you set up and use your EPSON@ system, be sure to
read the information in this booklet about the equipment and
software installed on your computer.
The following section describes the equipment and software
included with all systems. If you have a multimedia system, be
sure to read “Multimedia Systems, “beginning on page 8, for
information about your additional equipment and software.
If you do not have a multimedia system but you later install
your own multimedia equipment, be sure to read “Multimedia
Systems” for any information that may then apply to your
computer.
Installed Equipment and Software
In addition to the components described in your computer
User's Guide, your system comes with the following equipment
and software, depending on which computer you purchased:
0 ActionPCTM2000 or ActionTowerTM2000 include a built-in
fax/ modem, a cable for connecting it to your phone line,
and a user manual describing both the fax and modem
functions. Follow the instructions in the modem manual to
connect the fax/ modem to your phone line.
WinFax@ LITE fax software is installed on your computer’s
hard disk drive and is available by selecting an icon in the
Microsoft Windows™ PFS: Applications program group
or from an icon in EPSON’s FocalPoint™Utility group.
(FocalPoint is described on page 5.)
To operate your modem, you can use the Windows Terminal
program or the software provided with CompuServe and
America Online. (These programs are described below.)
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1

0 ActionPC 3000 or ActionTower 3000 come with a built-in
voice/ fax/ data modem. Among its features are a voice
mail system and the ability to send and receive faxes. A
cable for connecting the modem to your phone line and a
user manual describing all of the modem’s functions are
included. Follow the instructions in the user manual to
connect the modem to your phone line.
Pacific Image Communications’SuperVoice™ software
integrating voice, fax, and data communications is installed
on your computer’s hard disk drive. See the SuperVoice
user manual for instructions on using the program. For
additional help with SuperVoice, contact the manufacturer
at these numbers:
Technical support: [phone]
Fax: [phone]
Sales: [phone]
BBS:
[phone]
Internet: [email protected]
All of these computers comes with a wide variety of other
software loaded on the hard disk drive. To learn about these
programs, read the user manual or brochure that comes with
each one. If you need to contact the software manufacturer for
additional information, the phone numbers are included in the
list below. (Not all 800 numbers may be available in Canada.)
0 Microsoft MS-DOS 6.2 operating system software,
installed on the hard disk drive, including a user manual
and diskettes
Technical support: EPSON ConnectionSM
at [phone] (U.S. only)
or [phone] (Canada only)
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0 Microsoft Windows 3.11 graphical user interface software,
installed on the hard disk drive, including a user manual
and diskettes
Technical support: EPSON Connection
at [phone] (U.S. only)
or [phone] (Canada only)
0 Spinnaker® PFS: WindowWorks business management
software installed on the hard disk drive along with a user
manual
Customer service: [phone]
Technical support: [phone]
Fax: [phone]
Interactive voice/ faxback: [phone]
0 IntuitTMQuicken® for Windows financial planning software
installed on the hard disk drive along with a user manual
Customer service: [phone] (U.S. and Canada)
[phone] (outside U.S. or
Canada)
Technical support: [phone]
Faxback: [phone]
0
Intuit Quickbooks® bookkeeping software demonstration
program installed on the hard disk drive, including a
brochure and ordering information
Customer service: [phone] (U.S. and Canada)
[phone] (outside U.S. or
Canada)
Technical support: [phone]
Faxback: [phone]
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0
Sierra® On-Line Hoyle® Classic Card Games software
installed on the hard disk drive along with a user manual
Technical support: [phone]
Customer service: [phone] (U.S. and Canada)
Sales: [phone] (U.S. and Canada)
Hint line: [phone]
Interactive voice/ faxback: [phone] (U.S. and Canada)
Fax: [phone]
BBS:
[phone]
0 InterplayTMRussian 6-PakTMgame software installed on the
hard disk drive along with a user manual
Technical support: [phone]
Fax: [phone]
BBS:
[phone]
0 America Online news and information service software
installed on the hard disk drive, including a brochure and
subscription information
Technical support: [phone]
BBS:
[phone]
0 CompuServe WinCIM® information manager for the
CompuServe news and information service installed on the
hard disk drive, including a brochure and subscription
information
Customer service: [phone]
0 Sierra On-Line Dynamix® The Even More Incredible
MachineTMpuzzle software installed on the hard disk drive,
including a user manual and diskettes
Technical support: [phone]
Customer service: [phone] (U.S. and Canada)
Sales: [phone] (U.S. and Canada)
Hint line: [phone]
Interactive voice/ faxback: [phone] (U.S. and Canada)
BBS:
[phone]
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Introducing FocalPoint
Your system includes EPSON’s FocalPoint, a Windows
environment program. FocalPoint was designed to provide
easy access to the Windows programs, utilities, and games on
your computer, as well as on-line information about EPSON
products and services.
When you turn on or reset your computer, it automatically
starts FocalPoint after loading MS-DOS and Windows.
The FocalPoint screen includes these four sections:
0 Three large program group selection buttons on the left
0 The program icon selection screen in the middle, including
“previous page” and “next page” buttons with a page
number in the upper right corner
0 Four small system control buttons on the right
0 A description box on the bottom of the screen with
information on the currently highlighted item.
To learn more about FocalPoint and for help moving between
the FocalPoint screens, select the Help button with the blue ?
icon on the right side of the screen.
Always properly exit any program you are using and thenAlways properly exit any program you are using and then
ti
computer to ensure that your data is saved correctly.computer to ensure that your data is saved correctly.
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If desired, you can prevent your computer from starting
FocalPoint automatically but still make it available from its
Windows icon. To do so, select the Exit button with the door
icon on the right side of the screen. Then open the Windows
Startup group, if necessary. Move the FocalPoint icon from that
group to another convenient Windows group. (See your
Windows documentation for instructions on using Windows.)
Where to Get Help
If you have trouble using any of the software mentioned in this
booklet, first check to see if the software includes on-line help
and/or a user manual and look there for information. Many
programs also provide support through CompuServe; check
your software documentation for information about obtaining
help this way.
If these sources do not help you solve the problem, contact the
software manufacturer for assistance at any of the numbers
given in this booklet.
Note
It is a good idea to periodically back up your entire hard
disk drive, or at least your program directories, so you can
restore your program files without using program diskettes.
We recommend that you back up the program directories of
any software for which you do not have the original
program diskettes. If you need to reinstall any software and
you do not have a backup, you may need to obtain program
diskettes from the manufacturer. Contact them at the
number(s) listed in this booklet. (Usually you can order
diskettes by calling the “Customer service” number.)
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If you need additional help, EPSON provides customer support
and service through a network of Authorized EPSON
Customer Care Centers. EPSON also provides support services
through the EPSON Connection. In the United States, dial
[phone]. In Canada, dial (800) GO-EPSON.
Call the EPSON Connection for the following:
0 Technical assistance with the installation, configuration,
and operation of EPSON products
0 Assistance in locating your nearest Authorized EPSON
Reseller or Customer Care Center
0 Customer Relations
0 EPSON technical information library fax service
0 Product literature on current and new products.
You can purchase accessories, manuals, or parts for EPSON
products from EPSON Accessories at [phone] (U.S. sales
only). In Canada, call (800) GO-EPSON for sales locations.
When you call for technical assistance, be ready to identify
your system and its configuration, and provide any error
messages to the support staff. See your computer User's Guide
for more information.
For on-line information about EPSON products, services, and
contact numbers, select the EPSON information icons from the
Software program group in FocalPoint.
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CompuServe On-line Support
The fastest way to access helpful tips, specifications, drivers,
application notes, tables for DIP switch or jumper settings, and
bulletins for EPSON products is through the Epson America
Forum on CompuServe.
If you are already a CompuServe member, simply type
GO EPSON at the menu prompt to reach the Epson America
Forum.
If you are not currently a member of CompuServe, select the
Membership Signup icon in FocalPoint or in the Windows
CompuServe program group, and check the CompuServe
brochure for information on subscribing to the service.
Multimedia Systems
If you purchased a multimedia system, your computer also
comes with a double-speed CD-ROM drive, a 16-bit sound
card, and two speakers. The CD-ROM drive and the sound
card are already installed. You need only connect the speakers
to the computer.
Caution
If you have a multimedia tower system, do not place the
computer on its side because the CD-ROM drive cannot
operate in a vertical position.
This section describes your sound card and multimedia
software, and tells you how to connect the speakers and test
your system. It also includes instructions for running any
MS-DOS-based game software you may have.
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Caution
If you purchased additional equipment or software for your
computer (such as disk drives or a word processing
program), do not install them until you test your system as it
was configured at the factory. This will ensure that your
system is operating properly before you install any optional
items. See “Testing Your Multimedia System” on page 14.
If you have trouble using your multimedia equipment, check
the suggestions in “Troubleshooting Your Multimedia System”
on page 17.
Sound Card and CD-ROM Drive Compatibility
Your 16-bit stereo sound card can be used with Sound Blaster,TM
Sound Blaster Pro,‘“AdLib,‘” MPC, and MT-32 compatible
games and applications. It also includes an interface for a
Sony®, Mitsumi®, Panasonic,® or IDE CD-ROM drive. Your
sound card can also be upgraded with an optional daughter
card to provide wavetable synthesis.
You can also use Windows Sound System compatible
applications with your sound card; follow the instructions in
your sound card manual to install the Windows Sound System
drivers.
Your CD-ROM drive is a double-speed, MPC2 compliant drive
that supports multi-session photo CD and is CD-ROM XA
ready.
Caution
If you experiment with the connections on your sound card
or CD-ROM drive, do not connect the CD-ROM drive or the
IDE interface on the sound card to the IDE interface on your
computer’s main system board.
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lnstalled Software
In addition to the software listed on pages 2 through 6, your
multimedia system includes this additional software:
Asystem Sound ImpressionTMsoftware for playing, editing,
and recording Wave files, and for playing MIDI files and
CDs, installed on your hard disk drive along with a user
manual
Technical support: EPSON Connection
at [phone] (U.S. only)
or [phone] (Canada only)
Compton’s® Interactive EncyclopediaTMinstalled on your
hard disk drive along with a CD and a user manual
Technical support: [phone]
Fax: [phone]
Sales: [phone]
Compton’s Berenstain Bears Learning at Home, Volume 1
DOS-based children’s software installed on your hard disk
drive along with a CD; see the instructions on page 16 to
run this software
Technical support: [phone]
Fax: [phone]
Sales: [phone]
Compton’s KGB/ CIA World FactbookTMstatistical database
software installed on your hard disk drive along with a CD
and a user manual
Technical support: [phone]
Fax: [phone]
Sales: [phone]
Paramount Interactive MovieSelectTMmovie guide software
installed on your hard disk drive along with a CD
Technical support: [phone]
Fax: [phone]
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Note
To use any of the CD programs, you must place its CD in the
CD-ROM drive and wait at least 10 seconds before you
access the program.
If you own any music CDs, see the CD-ROM drive manual that
came with your computer for instructions on playing them on
your system. You can also use the Sound Impression program
on your computer to play music on CD while you are using
your computer. See your sound card manual and the Sound
Impression on-line help information for instructions.
Connecting the Speakers
The speakers that come with your multimedia system can be
used as unamplified or amplified speakers. If you connect the
speakers to your computer without installing batteries they are
unamplified. If you install batteries or power the speakers
using a DC 6-Volt input jack, they are amplified speakers.
You connect the speakers to either the SPK or OUT port on your
computer’s sound card, depending on whether you are using
amplified or unamplified speakers. Follow the guidelines in the
table below to determine the port you should use:
Speakertype Port
EPSON speakerswithout batteries (unamplified) SPK
EPSON speakerswith batteries or connected to
DC 6-Volt input jack (amplified)
Other manufacturer’s speakers (unamplified) SPK
Other manufacturer’s speakers (amplified)
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Note
You can install C-type batteries in your speakers or obtain a
DC 6-Volt input jack to power the speakers independently
and use them as amplified speakers. This will boost the
speaker’s bass response and allow you to adjust the volume
using the speaker’s controls. If you do this, be sure to set the
Amp switch on the back of each speaker to the On position
and turn on the speakers before you turn on your system. Be
sure to connect the speakers to the OUT connector on the
sound card, as described below.
Before you connect your speakers, locate the battery
compartment on the back of each one. Inside the compartments
are the cables you use to connect the speakers to the computer.
Remove the cables. If necessary, attach one of the cable’s wide
connectors to the socket on the back of each speaker.
If you are using your speakers as unamplified speakers, you
must do the following before you connect them to your system:
0 Turn off your computer
0 If there is a power button on the front of each speaker, set it
to the Off position
0 If there is an Amp switch on the back of each speaker, set it
to the Off position to turn off the speaker’s amplifier.
Caution
Do not connect mono speakers to the OUT connector; you
could damage the speakers’ amplifiers.
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Both speakers are connected to one speaker cable. Connect this
cable to the appropriate port on your computer’s sound card,
as shown below.
OUT
IN
MIC
game
or joystick
port
If you want to connect headphones to your sound card, connect
them to the OUT connector. (Headphones mute the sound from
your speakers.) You can connect the line-out connector of a
radio, CD player, stereo, or other device to the IN connector.
To connect a microphone, use the MC connector. (The
microphone must have 600 Ohm impedance or less.) Use the
MIDI game port on the sound card to connect a game cable or
joystick with a 15-pin, D-sub connector.
Caution
Do not press either speaker’s power button or change the
setting of the Amp switch while they are connected to the
computer. Also do not plug or unplug the speaker cable
from the sound card when the speakers are operating or
play the speakers at an excessively high volume.
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Adjusting the Sound
To adjust the speaker’s volume and other operating
characteristics, select the Sound Impression or Mozart Mixer
program icons in Windows. Follow the instructions in the
on-line help program to select the sound you prefer.
If you are not using Windows when you need to adjust the
speaker volume, you can use the following keyboard
commands:
0 Ctrl Alt U (to increase the volume)
0 Ctrl Alt D (to decrease it)
0 Ctrl Alt M (to mute it).
Testing Your Multimedia System
To test your system as it was configured at the factory, connect
only your monitor, keyboard, and mouse as described in your
computer User's Guide. Also connect your speakers, as
described in the previous sections. Then follow the instructions
in your computer User's Guide for turning on your system.
After your computer performs its power-on diagnostic tests, it
loads your operating system (MS-DOS) and Windows. Fill out
the Windows registration screen and select the printer you
have connected. (See your Windows manual or on-line help for
instructions.)
After a few moments, the computer starts FocalPoint. Follow
these steps to test your system :
1. Follow the instructions in your CD-ROM drive manual to
load one of the CDs that came with your system in the
CD-ROM drive.
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2.
3.
4.
5.
6.
7.
8.
In FocalPoint, move the cursor to the Software button (on the
top left side of the screen) or the Games button (on the
bottom left side) to locate the program for which you
loaded the CD. Click the left mouse button once.
Move the cursor to the program icon for which you loaded
the CD and click the left mouse button once.
Follow the instructions in the program documentation to test
some of the operations of the program. Be sure the
program’s video and audio functions operate correctly.
Exit the program and return to FocalPoint.
Select the Exit button (the door icon on the right side of the
FocalPoint screen) to exit to Windows Program Manager.
Select the Exit Windows command from the File menu to exit
Windows.
Remove the CD from the CD-ROM drive and turn off your
system.
When you finish testing your system and are sure it is working
correctly, see your computer User's Guide for instructions on
installing your optional equipment. Also read the instructions
there for running the Setup program and performing general
system operations, such as resetting your system and using a
password.
If you have any trouble with your system, check the
troubleshooting information beginning on page 17.
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Running Berenstain Rears from DOS
The program Compton’s Berenstain Bears Learning at Home,
Volume 1 is an MS-DOS-based program that cannot be run
from a Windows icon like your other multimedia programs. To
run Berenstain Bears, you must exit Windows (if you are
currently using it) and enter a command at the MS-DOS
prompt.
Note
If you purchased any additional MS-DOS-based game
programs, you must also run them from the MS-DOS
prompt as described here. See the program documentation
for information about the directory in which the program is
stored and the command you should use to start it.
First insert the Berenstain Bears CD in your CD-ROM drive.
Then follow these steps to start the program from the MS-DOS
prompt:
1. If you are in Windows, you can access the MS-DOS prompt
by selecting Exit from the Windows File menu and exiting
Windows. If you are in FocalPoint, first select the Exit
button (a door icon) to exit to Windows Program Manager.
2. When you see the C: \ prompt, type the following and press
Enter to log onto the Berenstain Bears program directory:
CD \ATHOME
3. Now type the following and press Enter to start the program
START
4. After a few moments, you see the program’s title screen.
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Troubleshooting Your Multimedia System
If you have any trouble using your multimedia system, check
the following sources for solutions to the problem :
For problems with optional equipment or software you
may have installed, consult any on-line or printed help
information that came with the product or contact the
software manufacturer.
If you have trouble using any of the software that came
with your system from the factory, consult any on-line or
printed help information that came with the software or
contact the manufacturer at the number(s) listed in this
booklet.
If you suspect the problem involves your multimedia
equipment (your sound card and/ or CD-ROM drive),
check the manuals that came with your computer for
troubleshooting procedures.
If your computer seems to be causing the problem, see your
computer User's Guide for troubleshooting information.
You can also try the multimedia system troubleshooting steps
outlined in this section to help you solve the problem.
Caution
The troubleshooting procedures in this section are intended
for experienced computer users only. If you have any
reservations about using these instructions, see “Where to
Get Help” on page 6 for information on available support
services.
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