Epson 2000P - Stylus Photo Color Inkjet Printer User manual

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Color Ink Jet Printer

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All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. The information contained herein is designed only for use with this EPSON
printer. EPSON is not responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION's operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from
the use of any options or any consumable products other than those designated as Original
EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
SEIKOEPSONCORPORATIONshallnotbeheldliableforanydamageresultingfrom
electromagnetic interference that occurs from the use of any interface cables other than those
designated as EPSON Approved Products by SEIKO EPSON CORPORATION.
EPSON is a registered trademark and EPSON Stylus is a trademark of SEIKO EPSON
CORPORATION.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2000 by SEIKO EPSON CORPORATION, Nagano, Japan.

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Contents
Printer Parts and Functions
UnpackingthePrinter....................................1
PrinterPartsandControlPanelFunctions ..................2
Safety Instructions
ImportantSafetyInstructions .............................5
AFewPrecautions.......................................6
Whenusingtheprinter..............................6
Whenhandlingtheinkcartridges.....................7
Whenchoosingaplacefortheprinter .................8
ENERGYSTARCompliance..............................9
Warnings,Cautions,andNotes............................9
Chapter 1 Paper Handling
LoadingPlainPaper.....................................1-2
LoadingSpecialPaperandOtherMedia....................1-3
LoadingEnvelopes......................................1-5
UsingRollPaper ........................................1-7
UsingtheRollPaperHolder..........................1-8
Usingcutrollpaper.................................1-14
Printingonrollpaper................................1-17
Removingtherollpaperfromtheprinter ..............1-25
Storingtherollpaper................................1-27
Chapter 2 Using the Printer Software for Windows
PrinterSoftwareIntroduction.............................2-3
Gettingmoreinformation............................2-3
Accessingtheprintersoftware........................2-3

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MakingChangestoPrinterSettings ....................... 2-4
MakingtheMediaTypesetting ...................... 2-5
UsingtheAutomaticmode.......................... 2-8
UsingthePhotoEnhancemode....................... 2-9
UsingtheCustommode............................. 2-10
UsingtheAdvancedsettings......................... 2-11
ModifyingthePrintoutStyle ............................. 2-14
MakingthePapermenusettings ..................... 2-15
Fittingyourdocumenttothepapersize............... 2-19
Printingtwoorfourpagesononesheet............... 2-20
Printingposters.................................... 2-21
Printingawatermarkonyourdocument .............. 2-22
PreviewingYourPrintout................................ 2-25
UsingthePrinterUtilities................................ 2-28
StatusMonitor3.................................... 2-30
NozzleCheck...................................... 2-30
HeadCleaning..................................... 2-30
PrintHeadAlignment .............................. 2-31
PrinterandOptionInformation ...................... 2-31
Speed&Progress................................... 2-32
MonitoringPreferences ............................. 2-34
GettingInformationThroughOnlineHelp ................. 2-35
Accessinghelpfromyourapplication................. 2-35
AccessinghelpfromtheWindowsStartmenu.......... 2-36
IncreasingthePrintSpeed ............................... 2-36
Generaltips ....................................... 2-36
UsingSpeed&Progress............................. 2-39
UsingPortConfiguration(WindowsNT4.0only) ...... 2-42
Chapter 3 Checking Printer Status and Managing Print Jobs for
Windows
UsingtheProgressMeter ................................ 3-2
UsingEPSONSpoolManager ............................ 3-3
UsingEPSONStatusMonitor3........................... 3-4
AccessingEPSONStatusMonitor3................... 3-4
Viewing information in EPSON Status Monitor 3 . . . . . . . 3-5

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Chapter 4 Using the Printer Software for Macintosh
PrinterSoftwareIntroduction.............................4-2
MakingChangestoPrinterSettings........................4-2
MakingtheMediaTypesetting.......................4-3
UsingtheAutomaticmode...........................4-5
UsingthePhotoEnhancemode .......................4-6
UsingtheCustommode.............................4-7
UsingtheAdvancedsettings .........................4-8
MakingthePageSetupsettings.......................4-11
SettingthePrintTime ...............................4-15
ModifyingthePageLayout...............................4-17
Fittingyourdocumenttothepapersize................4-18
Printingawatermarkonyourdocument...............4-18
Printingtwoorfourpagesononesheet................4-21
Printingposters.....................................4-22
Previewingyourprintout.................................4-23
Savingprintdatainfiles.............................4-24
UsingthePrinterUtilities.................................4-26
EPSONStatusMonitor...............................4-26
NozzleCheck ......................................4-27
HeadCleaning .....................................4-27
PrintHeadAlignment...............................4-27
Configuration......................................4-27
Chapter 5 Checking Printer Status and Managing Print Jobs for
Macintosh
UsingEPSONStatusMonitor..............................5-2
AccessingEPSONStatusMonitor......................5-2
Makingconfigurationsettings........................5-3
UsingEPSONMonitor3..................................5-5
AccessingEPSONMonitor3..........................5-5
ManagingprintjobswithEPSONMonitor3 ............5-6
Changingthepriorityofprintjobs ....................5-7
Chapter 6 Setting Up Your Printer on a Network

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ForWindows98and95Users............................ 6-2
Settingupyourprinterasasharedprinter............. 6-2
Accessingtheprinterthroughanetwork .............. 6-4
ForWindowsNT4.0Users............................... 6-5
Settingupyourprinterasasharedprinter............. 6-6
Accessingtheprinterthroughanetwork .............. 6-6
ForMacintoshUsers .................................... 6-10
Settingupyourprinterassharedprinter .............. 6-10
Accessingtheprinterthroughanetwork .............. 6-12
Chapter 7 Replacing Ink Cartridges
ReplacinganInkCartridge............................... 7-2
Usingtheprinter'scontrolpanel...................... 7-2
UsingtheStatusMonitor3 .......................... 7-10
Chapter 8 Maintenance
CheckingthePrintHeadNozzles......................... 8-2
UsingtheNozzleCheckutility....................... 8-2
Usingthecontrolpanelbuttons ...................... 8-3
CleaningthePrintHead................................. 8-4
UsingtheHeadCleaningutility...................... 8-5
Usingthecontrolpanelbuttons ...................... 8-8
AligningthePrintHead ................................. 8-9
CleaningthePrinter..................................... 8-10
TransportingthePrinter................................. 8-11
UpdatingSoftware...................................... 8-12
UpdatingtoWindows98............................ 8-13
UpdatingthedriverinWindowsNT4.0............... 8-13
Chapter 9 Troubleshooting
DiagnosingtheProblem ................................. 9-2
Errorindicators.................................... 9-3
StatusMonitor3.................................... 9-5

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Runningaprinteroperationcheck ....................9-5
CancellingPrinting......................................9-7
ForWindows98,95andNT4.0.......................9-8
ForMacintosh......................................9-8
PrintQualityCouldBeBetter .............................9-9
Horizontalbanding .................................9-9
Verticalmisalignmentorbanding.....................9-10
Colorgaps.........................................9-11
Incorrectormissingcolors ...........................9-11
Blurryorsmearedprintout...........................9-12
Printer rollers leave unwanted marks on your documents 9-13
PrintoutsAreNotWhatYouExpected .....................9-15
Incorrectorgarbledcharacters........................9-16
Incorrectmargins...................................9-16
Invertedimage .....................................9-16
Blankpagesprint...................................9-17
Printouthassmearsonthebottomedge................9-17
Printingistooslow..................................9-17
PrinterDoesn'tPrint.....................................9-18
Alllightsareoff ....................................9-18
Lightscameonandthenwentout.....................9-19
Onlythepowerlightison............................9-19
Paperoutlightisflashingoron.......................9-20
Oneoftheinkoutlightsisflashingoron...............9-20
Ink out lights are on and the other lights are flashing . . . . 9-20
PaperDoesn'tFeedCorrectly .............................9-21
Paperdoesn'tfeed ..................................9-21
Multiplepagesfeed.................................9-22
Thepaperjams.....................................9-22
Paperisn'tejectedfullyoriswrinkled .................9-23
WheretoGetHelp.......................................9-23
Chapter 10 Consumable Products
Options................................................10-2
Consumableproducts....................................10-2

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Appendix A Tips for Color Printing
BasicsofColor.......................................... A-2
ImageResolutionandImageSize......................... A-5
GuidelinesforUsingColor............................... A-7
Appendix B Printer Specifications
Printing ............................................... B-2
Paper.................................................. B-2
Paperspecifications................................. B-3
Printablearea...................................... B-4
InkCartridges.......................................... B-6
Mechanical............................................. B-8
Electrical............................................... B-8
Environmental ......................................... B-9
SafetyApprovals ....................................... B-9
SystemRequirements ................................... B-10
ForPCs........................................... B-10
ForMacintoshcomputers............................ B-11
Glossary

Printer Parts and Functions -1
Printer Parts and Functions
Unpacking the Printer
Your printer box includes a CD-ROM containing the printer
software that runs your printer, and the items shown in the
illustration.
In some locations, the power cord comes attached to the printer.
TheshapeoftheACplugvariesbycountry;besuretheplug
included is the right shape for your location.
Remove all protective materials packed with your printer before
setting up and turning on the printer. Follow the instructions
inserted with the printer to remove these materials. Save all
packaging and protective materials for transporting the printer in
the future.
power cord
ink cartridges
printer
paper support
roll paper holder
cleaning kit

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Printer Parts and Control Panel Functions
Buttons
Button Function
edge guides
output tray extension
output tray
printer cover
paper support
paper support extension
sheet feeder
ink cartridge clamps
control panel
adjust lever
ink cartridge
replacement button
print head

Printer Parts and Functions -3
Lights
P
power
Turns the printer on and off.
Clears the printer's memory if pressed twice while the
power is on.
E
load/eject
Loads or ejects paper if pressed and released within
2seconds.
Resumes printing if pressed and released after a paper
out error.
R
cleaning
Performs print head cleaning if held for 3 seconds when
the
Bblack or Acolor ink out light is off.
Ink cartridge
replacement
Charges ink to the print head when you replace the ink
cartridges (this orange button is located under the
printer cover, not in the control panel).
Light Description
P
power
On when the printer is on.
Flashing when printer is receiving data, printing,
replacing an ink cartridge, charging ink, or cleaning
the print head.
S
paper out
On when the printer is out of paper. Load paper in the
sheet feeder, then press the
Eload/eject button to
resume printing.
Flashing when the paper is jammed. Take all of the
paper out of the feeder, then reload the paper. If the
light continues to flash, turn off the printer and gently
pull all the paper out of the printer.
B
black ink
out
On when the black ink cartridge is empty. Replace the
black ink cartridge (T015).
Flashing when the black ink cartridge is nearly empty.
A
color ink
out
On when the color ink cartridge is empty. Replace the
color ink cartridge (T016).
Flashing when the color ink cartridge is nearly empty.

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Safety Instructions -5
Safety Instructions
Important Safety Instructions
Read all of these instructions before using your printer. Also be
sure to follow all warnings and instructions marked on the
printer.
❏Do not block or cover the openings in the printer’s cabinet.
Do not insert objects through the slots.
❏Do not spill liquid on the printer.
❏Use only the type of power source indicated on the printer
label.
❏Connect all equipment to properly grounded power outlets.
Avoid using outlets on the same circuit as photocopiers or air
control systems that regularly switch on and off.
❏Avoid electrical outlets controlled by wall switches or
automatic timers.
❏Keep the entire computer system away from potential sources
of electromagnetic interference, such as loudspeakers or the
base units of cordless telephones.
❏Do not use a damaged or frayed power cord.
❏If you use an extension cord with the printer, make sure the
total ampere rating of the devices plugged into the extension
cord does not exceed the cord’s ampere rating. Also, make
sure the total ampere rating of all devices plugged into the
wall outlet does not exceed the wall outlet’s ampere rating.
❏Do not attempt to service the printer yourself.

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❏Unplug the printer and refer servicing to qualified service
personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the
printer; the printer has been dropped or the cabinet damaged;
the printer does not operate normally or exhibits a distinct
change in performance.
A Few Precautions
Take note of the following when using the printer, handling the
ink cartridges, or choosing a location for the printer.
When using the printer
❏Do not put your hand inside the printer or touch the ink
cartridges during printing.
❏Do not attempt to remove the paper by hand. Please wait for
the paper to be ejected antcmatically.
❏Do not move the print head by hand; otherwise, you may
damage the printer.
❏Always turn the printer off using the
Ppower button. When
this button is pressed, the
Ppower light flashes briefly and
then goes off. Do not unplug the printer or turn off the power
to the outlet until the
Ppower light stops flashing.
❏Before transporting the printer, make sure the print head is in
thehome(farright)positionandtheinkcartridgesarein
place.

Safety Instructions -7
When handling the ink cartridges
❏Keep ink cartridges out of the reach of children. Do not allow
children to drink from or otherwise handle the cartridges.
❏Be careful when you handle the used ink cartridges, as there
may be some ink around the ink supply port. If ink gets on
your skin, wash the area thoroughly with soap and water. If
inkgetsinyoureyes,flushthemimmediatelywithwater.If
discomfort or vision problems remain after a thorough
flushing, see a doctor immediately.
❏Do not shake an ink cartridge; this can cause leakage.
❏Install the ink cartridge immediately after you remove it from
its package. If you leave a cartridge unpacked for a long time
before using it, normal printing may not be possible.
❏Do not use an ink cartridge beyond the date printed on the
cartridge carton: otherwise, it may result in reduced print
quality. For best results, use up the ink cartridges within six
months of first installing them.
❏Do not touch the green IC chip on the side of the cartridge.
This may inhibit normal operation and printing.
❏Do not remove the green IC chip from the side of the cartridge.
If you install ink cartridges without an IC chip, the printer
may be damaged.
❏Do not dismantle the ink cartridges. Doing so can damage the
print head.
❏After bringing an ink cartridge inside from a cold storage site,
allowittowarmupatroomtemperatureforatleastthree
hours before using it.
❏Store ink cartridges in a cool, dark place.

-8 Safety Instructions
❏For each ink cartridge, the IC chip keeps track of a variety of
cartridge-related information, such as the amount of ink
remaining, so that a cartridge may be removed and reinserted
freely. However, each time the cartridge is inserted, some ink
from both the black and color ink cartridges is consumed
because the printer checks for reliability.
❏Ifyouremoveaninkcartridgeforlateruse,besuretoprotect
the ink supply area from dirt and dust. Store it in the same
environment as the printer. Be sure to store the cartridge with
the EPSON label facing up. Note that there is a valve in the
ink supply port, making covers or plugs unnecessary, but care
is needed to prevent the ink from staining items that the
cartridge touches. Do not touch the ink supply port of the
cartridge or the surrounding area.
❏EPSON recommends that you store unopened ink cartridge
packages in the upright position.
When choosing a place for the printer
❏Place the printer on a flat, stable surface that is larger than the
printer. The printer will not operate properly if it is tilted or
at an angle.
❏Avoid places subject to rapid changes in temperature and
humidity. Also, keep the printer away from direct sunlight,
strong light, or heat sources.
❏Avoid places subject to shocks and vibrations.
❏Leave enough room around the printer to allow for sufficient
ventilation.
❏Place the printer near a wall outlet where the plug can be
easily unplugged.
❏Do not place the printer in a dusty area.

Safety Instructions -9
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has determined
that this product meets the ENERGY STAR guidelines
for energy efficiency.
The International ENERGY STAR Office Equipment Program is
a voluntary partnership with the computer and office equipment
industry to promote the introduction of energy-efficient personal
computers, monitors, printers, fax machines, and copiers in an
effort to reduce air pollution caused by power generation.
Warnings, Cautions, and Notes
wWarnings
must be followed carefully to avoid bodily injury.
cCautions
must be observed to avoid damage to your equipment.
Notes
contain important information and useful tips on the operation of your
printer.

-10 Safety Instructions

Paper Handling 1-1
Chapter 1
Paper Handling
LoadingPlainPaper.....................................1-2
LoadingSpecialPaperandOtherMedia....................1-3
LoadingEnvelopes......................................1-5
UsingRollPaper ........................................1-7
UsingtheRollPaperHolder..........................1-8
Usingcutrollpaper.................................1-14
Printingonrollpaper................................1-17
Removingtherollpaperfromtheprinter ..............1-25
Storingtherollpaper................................1-27

1-2 Paper Handling
Loading Plain Paper
Follow the steps below to load plain paper in the printer.
1. Lower the output tray and slide out the extension. Next, slide
theleftedgeguidesothatthedistancebetweentheedge
guides is slightly wider than the width of your paper.
If you load long paper (for example, legal size paper), pull up
the paper support extension.
2. Fan a stack of paper, then tap it on a flat surface to even the
edges.
3. Load the stack of paper with the printable side up and the
rightedgeofthepaperrestingagainsttherightsideofthe
sheet feeder. Then slide the left edge guide against the left
edge of the paper.
Note:
❏Always load paper into the sheet feeder short edge first.
❏Make sure the paper stack fits under the arrow mark inside the edge
guide.