Epson AcuLaser CX29NF User manual

User’s Guide
NPD4437-00 EN

Contents
Preface
CopyrightandTrademarks..............................................................11
AboutLicense.........................................................................13
UsingThisGuide......................................................................14
Conventions......................................................................14
Illegal Copies and Printouts..............................................................15
ProductFeatures.......................................................................15
Features..........................................................................15
Chapter 1 Specifications
CopyFunction.........................................................................19
PrintFunction.........................................................................21
ScanFunction.........................................................................22
FaxFunction..........................................................................24
DirectFaxFunction....................................................................25
Chapter 2 Basic Operation
MainComponents.....................................................................26
FrontView........................................................................26
RearView.........................................................................27
Automatic Document Feeder (ADF)..................................................28
OperatorPanel....................................................................28
SecuringthePrinter................................................................31
PreparingPrinterHardware..............................................................32
InstallingOptionalAccessories...........................................................33
Installing the Additional MemoryModule..............................................34
Installing the Optional Duplex Unit...................................................39
Installing the Optional 250-Sheet Paper Cassette Unit. . ..................................44
Setting Initial Settings on the Operator Panel. ..............................................49
PrintingaPanelSettingsPage............................................................50
PowerSaverMode......................................................................50
ExitingthePowerSaverMode........................................................51
Epson AcuLaser CX29 Series User’s Guide
Contents 2

Chapter 3 Printer Management Software
PrintandScanDrivers..................................................................52
EpsonNetConfig.......................................................................52
Creating an Administrative Password.................................................52
StatusMonitor(WindowsOnly)..........................................................53
AddressBookEditor....................................................................54
ExpressScanManager..................................................................54
Chapter 4 Network Basics
Overview of Network Setup and Configuration..............................................56
Connecting Your Printer. . . . . ...........................................................56
Connecting Printer to Computer or Network...........................................58
SettingtheIPAddress...................................................................60
TCP/IPandIPAddresses............................................................60
Automatically Setting the Printer’sIPAddress..........................................61
Dynamic Methods of Setting the Printer’s IPAddress....................................61
Assigning an IP Address (for IPv4 Mode)..............................................62
VerifyingtheIPSettings.............................................................64
Printing and Checking the SystemSettingsPage.........................................65
Installing Print Driver on Computers RunningWindows.....................................65
Identifying Print Driver Pre-install Status (ForNetworkConnectionSetup).................65
InsertingtheSoftwareDisc..........................................................67
USBConnectionSetup..............................................................67
NetworkConnectionSetup..........................................................68
Setting Up for Shared Printing.......................................................69
Installing Print Driver on Computers RunningMacOSX.....................................75
Installing Print Driver on Computers Running Linux (CUPS).................................75
InstallingthePrintDriver...........................................................75
SettingUptheQueue...............................................................76
Setting the Default Queue...........................................................80
Specifying the Printing Options......................................................81
Setting the Password for Authority as the Printer Administrator. ..........................83
Uninstalling the Print Driver.........................................................83
Chapter 5 Printing Basics
AboutPrintMedia.....................................................................86
Epson AcuLaser CX29 Series User’s Guide
Contents 3

PrintMediaUsageGuidelines........................................................86
Print Media That Can Damage Your Printer............................................87
Supported Print Media..................................................................88
PrintMediaDimensions............................................................88
UsablePrintMedia.................................................................88
Loading Print Media....................................................................91
Capacity..........................................................................92
Loading Print Media in the Standard 250-Sheet Tray and the Optional 250-Sheet Paper Cassette
Unit...........................................................................92
Loading Print Media in the Single Sheet Feeder (SSF). . . . . ...............................97
Setting Paper Sizes and Types........................................................... 100
SettingPaperSizes................................................................ 101
SettingPaperTypes............................................................... 101
Printing............................................................................. 102
SendingaJobtoPrint..............................................................102
CancelingaPrintJob.............................................................. 102
UsingtheStoredPrintFunction..................................................... 104
Direct Print Using the USB Storage Device............................................ 106
Printing PDF Files Using thelprCommand........................................... 107
DuplexPrinting...................................................................108
SelectingPrintingOptions..........................................................110
Printing Custom Size Paper.........................................................115
Auditron........................................................................ 118
CheckingStatusofPrintData....................................................... 120
PrintingaReportPage............................................................. 120
PrinterSettings................................................................... 121
Printing With Web ServicesonDevices(WSD)............................................ 122
AddingRolesofPrintServices...................................................... 123
PrinterSetup..................................................................... 123
Chapter 6 Copying
Loading Paper for Copying............................................................. 126
Preparing a Document. . . .............................................................. 126
Making Copies From the Document Glass.................................................126
MakingCopiesFromtheADF...........................................................129
SettingCopyOptions.................................................................. 130
NumberofCopies.................................................................130
Color........................................................................... 130
Epson AcuLaser CX29 Series User’s Guide
Contents 4

PaperSupply..................................................................... 131
M.F.PaperSize................................................................... 132
M.F.PaperType.................................................................. 133
Collated......................................................................... 135
Reduce/Enlarge...................................................................136
DocumentSize................................................................... 138
DocumentType.................................................................. 139
Lighten/Darken...................................................................140
Sharpness........................................................................141
ColorSaturation.................................................................. 142
AutoExposure....................................................................142
ColorBalance.................................................................... 143
2-Sided..........................................................................145
N-Up........................................................................... 145
Margin Top/Bottom...............................................................147
MarginLeft/Right.................................................................148
MarginMiddle................................................................... 149
ChangingtheDefaultSettings........................................................... 150
Chapter 7 Scanning
ScanningOverview.................................................................... 151
Installing the Scan Driver...............................................................151
ForWindows.....................................................................151
ForMacOSX.................................................................... 152
Scanning to a Computer................................................................153
ScanningFromtheOperatorPanel...................................................153
ScanningUsingtheTWAINDriver.................................................. 154
ScanningUsingtheWIADriver.....................................................156
Using a Scanner on the Network.........................................................158
Overview........................................................................ 158
Confirming a Login name and Password UsingSMB....................................159
SpecifyingaDestinationtoStoretheDocumentUsingSMB..............................161
ConfiguringthePrinterSettings..................................................... 172
Sending the Scanned File to theNetwork..............................................178
ScanningtoaUSBStorageDevice........................................................179
SendinganE-MailWiththeScannedImage............................................... 180
SettinganE-MailAddressBook..................................................... 180
Sending an E-mail With the Scanned File............................................. 182
Epson AcuLaser CX29 Series User’s Guide
Contents 5

Adjusting Scanning Options............................................................ 183
Adjusting the Default Scan Settings.................................................. 183
Changing the Scan Settings foranIndividualJob....................................... 186
ScannerConnectionTool...............................................................187
IPAddressSettings................................................................187
PasswordSettings................................................................. 189
Chapter 8 Faxing
ConnectingtheTelephoneLine..........................................................190
Configuring Fax Initial Settings..........................................................191
SettingYourRegion............................................................... 191
SettingthePrinterID..............................................................192
SettingtheTimeandDate.......................................................... 193
ChangingtheClockMode..........................................................194
SendingaFax.........................................................................194
Loading an Original Document on theADF........................................... 194
Loading an Original Document on theDocumentGlass................................. 195
Resolution....................................................................... 196
Lighten/Darken...................................................................197
Inserting a Pause. .................................................................198
SendingaFaxAutomatically........................................................198
SendingaFaxManually............................................................199
Confirming Transmissions......................................................... 200
AutomaticRedialing...............................................................201
Sending a Delayed Fax................................................................. 201
Sending a Fax from the Driver (Direct Fax)................................................202
ForWindows.....................................................................203
ForMacOSX.................................................................... 206
ReceivingaFax....................................................................... 208
AboutReceivingModes............................................................208
LoadingPaperforReceivingFaxes................................................... 208
Receiving a Fax Automatically in theFAXMode....................................... 208
Receiving a Fax Manually in the TEL Mode............................................209
Receiving a Fax Automatically in the TEL/FAXModeorAns/FAXMode...................209
Receiving a Fax Manually Using an External Telephone. . . . . . ........................... 209
Receiving Faxes Using the DRPD Mode. . .............................................210
ReceivingFaxesintheMemory......................................................210
PollingReceive................................................................... 210
Epson AcuLaser CX29 Series User’s Guide
Contents 6

AutomaticDialing.....................................................................211
SpeedDialing.................................................................... 211
Storing a Number for Speed Dialing..................................................211
SendingaFaxUsingaSpeedDial....................................................212
GroupDialing....................................................................213
SettingGroupDial................................................................ 213
EditingGroupDial................................................................214
SendingaFaxUsingGroupDialing(Multi-addressTransmission)........................ 215
Printing a Fax Address Book List.................................................... 215
OtherWaystoFax.................................................................... 216
UsingtheSecureReceivingMode....................................................216
Using an Answering Machine. ...................................................... 217
Using a Computer Modem......................................................... 218
SettingSounds........................................................................219
SpeakerVolume.................................................................. 219
RingerVolume................................................................... 219
Specifying the Fax Settings..............................................................220
Changing the Fax Settings Options...................................................220
AvailableFaxSettingsOptions...................................................... 220
Changing Setting Options.............................................................. 224
PrintingaReportPage................................................................. 225
Chapter 9 Using the Operator Panel Menus and Keypad
UnderstandingthePrinterMenus........................................................227
Report/List.......................................................................227
BillingMeters.................................................................... 229
AdminMenu.....................................................................229
DefaultsSettings.................................................................. 273
TraySettings..................................................................... 293
PanelLanguage...................................................................298
Panel Lock Function...................................................................298
EnablingthePanelLock............................................................298
DisablingthePanelLock........................................................... 299
Limiting Access to Copy, Fax, Scan, and Print from USB Operations...........................300
Setting the Power Saver Timer Option. . . . . ............................................... 301
Resetting to Factory Defaults............................................................301
Using the Numeric Keypad to Enter Characters............................................ 302
KeypadLettersandNumbers....................................................... 302
Epson AcuLaser CX29 Series User’s Guide
Contents 7

ChangingNumbersorNames.......................................................303
Chapter 10 Troubleshooting
ClearingJams.........................................................................304
AvoidingJams....................................................................304
Identifying the Location of Paper Jams. . . .............................................305
Clearing Paper Jams From the ADF. . . . .............................................. 306
Clearing Paper Jams From the SSF. . . . . .............................................. 310
ClearingPaperJamsFromtheStandard250-SheetTray................................. 315
Clearing Paper Jams From the Fuser Unit............................................. 319
Clearing Paper Jams From the OptionalDuplexUnit................................... 323
Clearing Paper Jams From the Optional 250-Sheet Paper Cassette Unit. . . ................. 324
JamProblems.................................................................... 329
BasicPrinterProblems................................................................. 333
DisplayProblems..................................................................... 334
PrintingProblems.....................................................................334
PrintQualityProblems.................................................................336
TheOutputIsTooLight........................................................... 336
TonerSmearsorPrintComesOff....................................................338
Random Spots/Blurred Images...................................................... 339
TheEntireOutputIsBlank......................................................... 339
Streaks Appear on the Output.......................................................341
Part or the Entire Output Is Black....................................................341
PitchedColorDots................................................................342
VerticalBlanks................................................................... 343
Mottle...........................................................................344
Ghosting........................................................................ 344
Light-InducedFatigue............................................................. 345
Fog............................................................................. 346
Bead-Carry-Out(BCO)............................................................ 346
JaggedCharacters................................................................. 347
Banding......................................................................... 348
AugerMark......................................................................349
Wrinkled/StainedPaper............................................................349
Damage on the Leading Edge of Paper................................................351
The Top and Side Margins AreIncorrect..............................................351
Color Registration Is out of Alignment............................................... 352
Protrudent/BumpyPaper...........................................................353
Epson AcuLaser CX29 Series User’s Guide
Contents 8

CopyProblem........................................................................ 353
CopyQualityProblems.................................................................354
Adjusting Color Registration............................................................354
PerformingAutoAdjust............................................................355
Printing the Color Registration Chart . . . . ............................................ 355
DeterminingValues............................................................... 355
EnteringValues...................................................................357
FaxProblems.........................................................................358
ScanningProblems.................................................................... 361
Problems With Installed Optional Accessories............................................. 364
Scan Driver/Printer Utility Problems..................................................... 364
OtherProblems.......................................................................365
Understanding Printer Messages.........................................................366
ContactingService.....................................................................383
GettingHelp......................................................................... 383
LCD Panel Messages. . . . . . . ........................................................383
StatusMonitorAlerts..............................................................383
Non-GenuineMode................................................................... 384
Chapter 11 Maintenance
CleaningthePrinter................................................................... 385
CleaningtheScanner.............................................................. 385
Cleaning the ADF Feed Roller.......................................................387
CleaningInsidethePrinter......................................................... 388
Cleaning the Color Toner Density (CTD) Sensor.......................................394
Replacing Toner Cartridges. . . . ......................................................... 398
Overview........................................................................ 399
Removing the Toner Cartridges..................................................... 400
InstallingaTonerCartridge.........................................................401
ReplacingtheDrumCartridge...........................................................403
Removing the Drum Cartridge...................................................... 404
InstallingtheDrumCartridge.......................................................407
ReplacingtheFuserUnit............................................................... 412
RemovingtheFuserUnit...........................................................412
InstallingtheFuserUnit............................................................414
Resetting the Counter of theFuserUnit...............................................416
ReplacingtheFeedRollUnit............................................................ 416
Removing the Feed Roll Unit in the Standard 250-Sheet Tray.............................417
Epson AcuLaser CX29 Series User’s Guide
Contents 9

Installing the Feed Roll Unit in the Standard 250-Sheet Tray. . ........................... 418
OrderingSupplies..................................................................... 419
Consumables.....................................................................420
WhentoOrderSupplies............................................................420
StoringPrintMedia....................................................................421
Storing Consumables.................................................................. 421
ManagingthePrinter.................................................................. 422
Checking or Managing the Printer with EpsonNetConfig................................422
CheckingPrinterStatuswithStatusMonitor(WindowsOnly)............................422
Checking Printer Status Through E-mail..............................................423
ConservingSupplies................................................................... 425
CheckingPageCounts................................................................. 426
MovingthePrinter.................................................................... 426
RemovingOptions.................................................................... 429
Removing the Additional MemoryModule............................................430
RemovingtheOptionalDuplexUnit................................................. 434
Removing the Optional 250-Sheet Paper Cassette Unit. . . . . . ............................ 436
Appendix A Where To Get Help
Contacting Epson Support..............................................................440
Before Contacting Epson. . . . . ...................................................... 440
Help for Users in Europe. . . . ....................................................... 440
Help for Users in Taiwan...........................................................440
Help for Users in Singapore. ........................................................442
HelpforUsersinThailand..........................................................442
Help for Users in Vietnam..........................................................443
HelpforUsersinIndonesia.........................................................443
Help for Users in Hong Kong....................................................... 445
HelpforUsersinMalaysia..........................................................445
HelpforUsersinIndia.............................................................446
Help for Users in the Philippines.................................................... 447
Index
Epson AcuLaser CX29 Series User’s Guide
Contents 10

Preface
Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the
information contained herein.
Neither is any liability assumed for damages resulting from the use of the information contained
herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties
as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or
alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson
Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising
from the use of any options or any consumable products other than those designated as Original
Epson Products or Epson Approved Products by Seiko Epson Corporation.
Apple
®
, Bonjour
®
, ColorSync
®
, Macintosh
®
, and Mac OS
®
are trademarks of Apple Inc. in the
United States and/or other countries.
Microsoft
®
, Windows Vista
®
, Windows
®
, and Windows Server
®
are trademarks of Microsoft
Corporation in the United States and/or other countries.
PCL
®
is a trademark of Hewlett-Packard Corporation in the United States and/or other countries.
Linux is a registered trademark of Linus Torvalds.
Novell is a registered trademark and SUSE is a trademark of Novell, Inc. in the United States and other
countries.
Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the U.S. and other
countries.
EPSON is a registered trademark and EPSON AcuLaser is a trademark of Seiko Epson Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Epson AcuLaser CX29 Series User’s Guide
Preface 11

Copyright © 2011 Seiko Epson Corporation. All rights reserved.
Epson AcuLaser CX29 Series User’s Guide
Preface 12

About License
RSA BSAFE
RSA BSAFE software, produced by RSA Security Inc., has been installed on this printer.
DES
This product includes software developed by Eric Young.
([email protected])
AES
Copyright
©
2003, Dr BrianGladman, Worcester, UK. All rights reserved. This product uses published
AES software provided by Dr Brian Gladmanunder BSD licensing terms.
TIFF(libtiff)
LibTIFFCopyright
©
1988-1997 SamLeffler
Copyright
©
1991-1997 Silicon Graphics, Inc.
ICC Profile (Little cms)
LittlecmsCopyright
©
1998-2004 Marti Maria
JPEG
Our printer software uses some of the codes defined by the Independent JPEG Group.
Epson AcuLaser CX29 Series User’s Guide
Preface 13

Using This Guide
Conventions
1. In this guide, personal computers and workstations are collectively called “computers”.
2. The following terms are used throughout this guide:
Important:
Important information that must be read and followed.
Note:
Additional information that merits emphasis.
See Also:
References within this guide.
3. Orientation of documents or paper is described in this guide as follows:
, , Long Edge Feed (LEF): Loading the document or paper in portrait orientation.
, , Short Edge Feed (SEF): Loading the document or paper in landscape orientation.
LEF Orientation SEF Orientation
* Paper feed direction
Epson AcuLaser CX29 Series User’s Guide
Preface 14

Illegal Copies and Printouts
Copying or printing certain documents may be illegal in your country. Penalties of fines or
imprisonment may be imposed on those found guilty. The following are examples of items that may be
illegal to copy or print in your country.
❏Currency
❏Banknotes and checks
❏Bank and government bonds and securities
❏Passports and identification cards
❏Copyright material or trademarks without the consent of the owner
❏Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of
doubt, contact your legal counsel.
Product Features
Features
This section describes the product features and indicates their links.
Epson AcuLaser CX29 Series User’s Guide
Preface 15

Print From USB Memory (USB Direct Print)
Print From USB Memory feature allows you to
print directly from your USB storage device
without starting your computer. Without
requiring you to start your computer and an
application, this feature allows quick printing
with simple procedures.
For more information, see “Direct Print Using
the USB Storage Device” on page 106.
Multiple-Up Print
Multiple-Up enables you to print multiple pages
on a single sheet of paper. This feature allows
you to reduce the paper consumption.
For more information, see the print driver’s
help.
N-Up (2-in-1 Copy)
You can copy two original pages onto one sheet
of paper by selecting N-Up on the operator
panel when you make a copy. This feature helps
save paper.
For more information, see “N-Up” on
page 145.
2-Sided (Duplex Copy)
You can copy documents on both sides of a sheet
of paper by selecting 2-Sided on the operator
panel when you make a copy. This feature helps
save paper.
For more information, see “2-Sided” on
page 145.
Epson AcuLaser CX29 Series User’s Guide
Preface 16

Sending an E-Mail With the Scanned Image
(Scan to E-mail)
When you want to send scanned data by e-mail,
use the Scan to E-mail feature. You can directly
send the data scanned as an e-mail attachment.
You can choose destination e-mail addresses
from the address book on the printer or server.
Or, you can enter the address from the printer’s
operator panel using the numeric keypad.
For more information, see “Sending an E-Mail
With the Scanned Image” on page 180.
Scanning to Network (Scan to SMB)
You can transfer data scanned to a PC or a server
via SMB without service software. Although
prior registration of the destination PC on the
address book is required, it helps save your time.
For more information, see “Using a Scanner on
the Network” on page 158.
Scanning to a USB Storage Device
You don’t need a computer to connect your USB
storage device to save the scanned data. Insert
your USB storage device in the port on the
printer, and save the scanned data directly to
your USB storage device.
For more information, see “Scanning to a USB
Storage Device” on page 179.
Making Copies From the Document Glass
(Scan From Document Glass)
You can scan the pages of a book or a brochure
from the document glass. When you scan
documents using the document glass, place
them face down.
For more information, see “Making Copies
From the Document Glass” on page 126.
Epson AcuLaser CX29 Series User’s Guide
Preface 17

Making Copies From the ADF (Scan From
ADF)
You can scan pieces of unbound paper using the
automatic document feeder (ADF). When you
scan documents using the ADF, load them face
up.
For more information, see “Making Copies
From the ADF” on page 129.
Sending a Fax from the Driver (Direct Fax)
(Direct Fax from PC)
You can directly send faxes from your PC using
the fax driver. You can specify the fax settings
like the normal fax. Also, you can specify the
recipient’s fax number using the numeric
keypad, or the address book or phone book.
For more information, see “Sending a Fax from
the Driver (Direct Fax)” on page 202.
Address Book
Address Book simplifies the recipient
specification. You can use the address book on
the printer as well as on the server. Select the
desired address or fax number from the address
book when using the Scan to E-mail or Scan to
Network feature, or sending faxes.
For more information, see “Address Book
Editor” on page 54.
Epson AcuLaser CX29 Series User’s Guide
Preface 18

Chapter 1
Specifications
Copy Function
Items Description
Type Console
Memory 256 MB (Maximum 768 MB)
HDD —
Color Capability Full color
Printing Resolution Output resolution: 600 ×600 dpi
Halftone/Printable Colors 256 color gradation for each color (16,700,000 colors)
Original Paper Size Document glass: The maximum size is 215.9 ×297 mm for both sheets and
books.
Automatic document feeder (ADF): The maximum size is 215.9 ×355.6 mm for
sheets. Acceptable weight range is 50 to 125 gsm.
Output Paper Size Maximum: Legal (8.5 ×14"), 215.9 ×355.6 mm
Minimum: Monarch
Image loss width: Top edge, 4 mm or less; bottom edge, 4 mm or less; left and
right edges, 4 mm or less
Output Paper Weight 60 – 216 gsm
Important:
Use paper recommended by Epson. Copying may not be performed correctly
depending on the conditions.
Reduction/Enlargement Preset: 200%/141%/122%/100%/81%/70%/50%
Variable: 25% to 400% (Settable in 1% increments)
Epson AcuLaser CX29 Series User’s Guide
Specifications 19

Items Description
Continuous Copy Speed Monochrome:
A4 : 23 sheets/minute
Color:
A4 : 23 sheets/minute
Important:
❏The speed may be reduced due to image quality adjustment.
❏The performance may be reduced depending on the paper type.
Paper Tray Capacity Standard:
250 sheets (Standard 250-sheet tray) + 1 sheet (Single sheet feeder (SSF))
Maximum paper capacity:
501 sheets (standard + Optional 250-sheet paper cassette unit)
Important:
When using 80 gsm paper
Continuous Copy 99 images
Note:
The machine may pause temporarily to perform image quality adjustment.
Output Tray Capacity Approximately 150 sheets (A4 )
Important:
When using 80 gsm paper
Power Supply AC 220 – 240 V±10%/110 – 127 V±10%, 5/10A for both 50/60 Hz±3%
Power Consumption Maximum power consumption:
1100 W
Running mode:
410 W (Average)
Standby mode:
60 W (Average)
Low Power mode:
35 W or less
Sleep mode:
18.4 W or less
Dimensions Width 430 ×Depth 544.2 ×Height 584.4 mm
Epson AcuLaser CX29 Series User’s Guide
Specifications 20