Epson XP-422 Installation and maintenance instructions

Network Guide
NPD5040-01 EN

Contents
Introduction
Notices..................................3
Aboutthismanual.......................3
Caution,ImportantandNote...............3
OperatingSystemVersions.................3
NetworkBasics............................4
Wi-Fi(wireless)network...................4
Ethernet(wired)network..................6
Using the Product over a Network
ChangingtheConnectionMethod..............8
FromNetworkDevices......................8
Windows..............................8
MacOSX.............................11
Smartphoneortablet(iOS/Android).........11
Connecting the Product to a Wi-Fi Network
Manually...............................12
Wi-Fisetupwizard......................12
Wi-FiProtectedSetup(WPS)..............12
DirectConnection........................13
Wi-FiDirect...........................13
AdHocmode..........................15
Troubleshooting
TipsforSolvingNetworkProblems............21
Printing a network connection check report. . . . 21
Displaying the network status and printing a
networkstatussheet.....................21
Disabling and initializing the Wi-Fi settings. . . . 22
Updatingproductfirmware................22
Checking the communication using the Ping
command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
SetupProblems...........................24
ConnectingtoWi-Fi.....................24
ConnectingtoWi-FiDirect................25
ConnectingtoEthernet...................26
ConnectingtoWi-FiorEthernet............27
PrintingProblems.........................27
ComputerConnectedtoWi-Fi.............27
ComputerConnectedtoEthernet...........28
Computer Connected to Wi-Fi or Ethernet. . . . 28
Smartphoneortablet.....................28
ScanningProblems........................29
ConnectingtoWi-FiorEthernet............29
ProblemsSpecifictotheOperatingSystem.......29
IPv4/IPv6functiontable..................29
MacOSX.............................30
iOS..................................31
Android..............................31
SoftwareProblems........................32
A dial-up connection dialog box appears when
printingwithEpsonNetPrint..............32
UnblockingEpsonsoftware................32
OtherProblems..........................33
The product cannot set up network services or
suddenlycannotusenetworkservices........33
Copyrights and Licenses for Network
Features
Copyrights,Trademarks,andLicenses..........34
Info-ZIPcopyrightandlicense..............34
OPENSOURCESOFTWARELICENSE........35
Network Guide
Contents
2

Introduction
Notices
About this manual
This Network Guide is a common manual for products equipped with network functions. Note the following when
using this manual.
❏Available functions and devices, such as an LCD screen, Wi-Fi/Ethernet functions, and scanner functions may
differ depending on your product.
❏The screenshots of the LCD screen and software used in this manual are general examples. The menus, button
names, and screenshots may differ depending on your product.
❏The contents of this manual and the product's specifications are subject to change without notice.
Caution, Important and Note
Caution, Important, and Note in this manual are indicated as below and have the following meaning.
!
Caution
must be followed carefully to avoid bodily injury.
c
Important
must be observed to avoid damage to your equipment.
Note
contain useful tips and restrictions on product operation.
Operating System Versions
In this manual, the following abbreviations are used.
❏Windows 8.1 refers to Windows 8.1 and Windows 8.1 Pro.
❏Windows 8 refers to Windows 8 and Windows 8 Pro.
❏Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and
Windows 7 Ultimate.
❏Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, Windows
Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition.
Network Guide
Introduction
3

❏Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP
Professional.
❏Mac OS X v10.9.x refers to OS X Mavericks and Mac OS X v10.8.x refers to OS X Mountain Lion. Additionally,
Mac OS X refers to Mac OS X v10.9.x, Mac OS X v10.8.x, Mac OS X v10.7.x, and Mac OS X v10.6.x.
Network Basics
The types of network connections mentioned in this manual are defined as follows. Not all connection types may be
available depending on your product.
Wi-Fi (wireless) network
There are three types of Wi-Fi connection; Infrastructure mode (communicating through a router or access point),
Wi-Fi Direct (communicating directly with devices without using an access point), and Ad Hoc.
Network Guide
Introduction
4

Infrastructure mode (To communicate through the access point)
In the Infrastructure mode, both wireless and wired computers can communicate through an access point (such as
wireless router) to send data to the network interface.
a. product
b. Wireless router (or access point)
c. Computer with Wi-Fi interface (built-in or added via USB/PC card and so on)
d. Computer with LAN port or Wi-Fi interface
e. Ethernet cable (if you connect the computer and the wireless router directly)
(f. Internet access)
Wi-Fi Direct (To communicate without using an access point)
To use the product in a wireless environment without an access point is to use a Wi-Fi Direct connection.
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Introduction
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If the product has a Wi-Fi Direct function, you can connect the product wirelessly without using an access point.
For more details, see “Wi-Fi Direct” on page 13.
a. product (built-in Wi-Fi Direct function)
b. Computer (with a Wi-Fi interface) or a Wi-Fi device
Ad Hoc mode (To communicate without using an access point)
The other way to use the product in a wireless environment without an access point (wireless router, etc.), you can use
Ad Hoc mode. For more details, see “Ad Hoc mode” on page 15.
a. product
b. Computer with a Wi-Fi interface (built-in or added via USB/PC card and so on)
Ethernet (wired) network
For a wired network connection, connect the hub/router to the product using the Ethernet cable.
Network Guide
Introduction
6

Hardware necessary for a wired network
a. product
b. Ethernet cable
c. Ethernet HUB
d. Computer with LAN port
e. Router
(f. Internet access)
Network Guide
Introduction
7

Using the Product over a Network
This section describes how to use the product over a network and how to change the product's connection method
from devices running Windows, Mac OS X, iOS, and Android. For details on setting up the product for the first time,
see the product's Start Here.
Changing the Connection Method
The method for changing the way the product is connected varies depending on the previous connection.
❏USB, Ethernet, and direct connection to Wi-Fi:
See the descriptions for each operating system in next section.
❏Wi-Fi to Ethernet:
Before changing the connection method, switch the setting to Ethernet, or disable Wi-Fi from the product's
control panel. See the instructions for Windows or Mac OS X in the next section.
From Network Devices
Windows
Setting up using the product’s software disc
To use your product from a Windows computer, set up using the product’s software disc. You can also use the software
disc if you want to use the product from a second computer or change the productfrom a USB connection to a network
connection.
If your computer does not have a CD/DVD drive, you can download the installer from your regional Epson Web
site.
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Note:
❏Before beginning setup for a computer, check that your network devices such as the router, wireless adapter, or hub are
working properly and remove the memory card from the product.
❏If the security alert screen for your OS or the application appears, click Unblock or Allow to create a Firewall exception.
Do not click Keep Blocking, Block, or similar command on commercially available security software screen.
Depending on the commercially available security software used, the above procedure may not establish a connection.
In this case, temporarily exit the security software and then use the product’s software.
A
Turn on the product and make sure that your Wi-Fi/Ethernet is working normally.
B
Insert the software disc into the CD-ROM/DVD drive.
Note:
If the installation screen does not automatically appear in Windows, double-click the Disk icon in Computer (or My
Computer).
C
Follow the on-screen instructions.
Setting up using WSD (for Windows 8.1/8/7/Vista)
The product supports Web Services on Devices (WSD). WSD is useful when you want to add a second computer to the
network to which the product is connected, or to set up multiple computers at the same time.
Note:
❏To set up a printer/scanner with WSD, the computer and product must be connected to the network.
For details on setting up a network connection from a product’s control panel, see “Connecting the Product to a Wi-Fi
Network Manually” on page 12.
❏You must install the driver before setting up the printer/scanner with WSD.
A
Verify that the product is turned on.
Note:
SinceWindows 8.1/8 installs the WSD driver automatically, you can skip steps 2 to 5.
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B
For Windows 7: Click Start, Computer, and then Network.
For Windows Vista: Click Start and then Network.
C
Right-click the product icon, then click Install.
Click Continue in the User Account Control dialog box.
Note:
❏The icon shows the network product name (e.g., EPSONXXXXXX (your product name)). The product name can
be confirmed on the product’s control panel or a network status sheet. For details on confirming on the control
panel or printing a network status sheet, see “Displaying the network status and printing a network status sheet”
on page 21.
❏If Uninstall appears instead of Install, click Uninstall once and retry (for Windows 7 and Vista).
D
Click Your devices are ready to use (Your device is ready to use).
Note:
Note for Windows 7 users: Skip steps 4 and 5.
E
Check the screen and click Close.
F
For Windows 8: Select Desktop > Settings charm > Control Panel, and then select View devices and printers.
For Windows 7: Click Start and then Devices and Printers.
For Windows Vista: Click the Start button, and then Network.
Note for Windows 8 users:
Follow the steps below if you cannot find the product icon.
1. Select Add a device.
2. Select your product, and then select Next.
3. Follow the on-screen instructions.
G
Verify that an icon with the network product name (e.g., EPSONXXXXXX (your product name)) is added.
To print using WSD, select the product by its network product name.
Note:
❏To use the scanner function with WSD, use Windows Fax and Scan or Paint in Windows 8.1/8/7/Vista.
❏The scanner name selected with Windows Fax and Scan or Paint in Windows 8.1/8/7/Vista is the same as the
network product name.
❏When using commercially available software, see the User’s Guide that came with the software for the scanning
procedure.
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Mac OS X
Connecting the product to a network
For Mac OS X, download the software from the Epson Web site.
Note:
❏Complete initial settings such as charging ink cartridges and setting the language before starting the network setup.
❏Check that your network devices such as the router, wireless adapter, or hub are working properly and remove memory
cards from the product before starting the computer setup.
A
If you want to connect to an Ethernet network, connect the product to a hub using a LAN cable.
B
Click the following link and follow the on-screen instructions.
http://epson.sn or http://support.epson.net/setupnavi/
Smartphone or tablet (iOS/Android)
Epson iPrint allows you to wirelessly print and scan to your product from your smartphone or tablet (iOS/Android). If
your product is not connected to a Wi-Fi network, connect the product to a Wi-Fi network manually by using the
product's control panel. For details on manual setup, see “Connecting the Product to a Wi-Fi Network Manually” on
page 12.
Note:
❏Check that your smartphone or tablet is connected to the network before connecting to the product.
❏If you want to use a product that only has an Ethernet function from a smartphone or tablet, connect the product to the
wireless router (access point) using a LAN cable.
Using Epson iPrint
A
Download “Epson iPrint” from the App Store (iOS) or Google Play (Android) to your smartphone or tablet.
You can also download Epson iPrint from the following Epson Web site.
http://ipr.to
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B
Launch Epson iPrint, and then search for and set up the product you want to use.
Note:
For more information on Epson iPrint settings, see the Help provided with Epson iPrint, or the Epson Connect portal
Web site.
https://www.epsonconnect.com/ (Epson Connect portal site)
http://www.epsonconnect.eu/ (Europe only)
Connecting the Product to a Wi-Fi Network Manually
Follow the steps below to connect the product to a network by using the product's control panel.
Note:
❏Complete initial settings such as charging ink cartridges and setting the language before starting the network setup.
❏Check that your Wi-Fi network is enabled before connecting to the product.
Wi-Fi setup wizard
If your product has an LCD screen, you can use the Wi-Fi Setup Wizard to simplify manual setup. You can set up by
entering the SSID and password of your Wi-Fi network to the product’s LCD screen. This feature is only available for
products that have an LCD screen.
Note:
❏This setting is not available for all products or may not be enabled.
❏Check the SSID and password for your network as these are required during Wi-Fi setup. If you do not know the SSID
and password, check with your network administrator.
For information on setting up a Wi-Fi connection using the Wi-Fi Setup Wizard, click the following link. This feature
is not available for all products or may not be enabled.
html/wizard.htm
Wi-Fi Protected Setup (WPS)
There are two types of Wi-Fi Protected Setup (WPS); the WPS push button method, and the WPS PIN code method.
These methods are available for products that do not have an LCD screen.
Note:
❏This setting is not available for all products or may not be enabled.
❏Before connecting the product to the network, check that the access point supports the WPS function.
❏If the access point (wireless router) is not discovered within approximately two minutes, an error message is displayed.
In that case, make sure the access point is operating, and then make the WPS settings again from the beginning.
❏For details on the access point WPS function or troubleshooting, see the access point’s user’s guide.
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WPS push button
You can setup by pushing the WPS button on a wireless router (access point). Use this method if you have already
connected other Wi-Fi enabled devices using WPS.
For information on setting up a Wi-Fi connection using the WPS setup, click the following link. This feature is not
available for all products or may not be enabled.
html/wps_b.htm
WPS PIN code
You can setup by entering eight numbers to a wireless router (access point). The eight numbers are displayed on the
product’s LCD screen or printed on the product’s network status sheet.
For information on setting up a Wi-Fi connection using the WPS setup, click the following link. This feature is not
available for all products or may not be enabled.
html/wps_p.htm
Direct Connection
You can connect a product directly to a computer, smartphone, or tablet without a wireless router (access point). The
following methods are available depending on your product and device.
Wi-Fi Direct connection:
You can connect directly to the product by using a device that supports Wi-Fi Direct or Wi-Fi. This method uses the
WPA2-PSK(AES) security method which is the same as infrastructure mode.
“Wi-Fi Direct” on page 13
Ad Hoc connection:
You can connect directly to the product using Ad Hoc compatible devices. This method only uses the WEP security
method.
“Ad Hoc mode” on page 15
Note:
❏These features are not available for all products or the features may not be enabled.
❏Windows computers can set up a direct connection by using the installer on the software disc. If the product supports
Wi-Fi Direct, the product connects using Wi-Fi Direct.
Wi-Fi Direct
There are two connection modes for Wi-Fi Direct; an access point connection known as “Simple AP mode”, and a
peer-to-peer connection known as “Wi-Fi Direct mode”. You can switch the connection mode by using the services
settings in Web Config. For details on using Web Config, see the product’s User’s Guide.
Simple AP mode (access point connection):
In this mode, the product acts as an access point. Even if your device does not support Wi-Fi Direct, you can connect
the product to a device. When in this mode, the product’s default SSID is “DIRECT-xxxxxxxx” (where xxxxxxxx is the
product’s MAC address).
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Wi-Fi Direct mode (peer-to-peer connection):
In this mode, connection is established by identifying the product as a group owner or a client. If your device supports
Wi-Fi Direct, you can use this mode.
Note:
❏If the product is working in Ad Hoc mode, you cannot use Wi-Fi Direct.
❏When the product is connected in Wi-Fi Direct, you cannot update the product’s firmware using Web Config.
❏When operating Web Config from a Wi-Fi Direct connected device, you cannot setup Epson Connect, Google Cloud
Print, and so on.
❏Direct connection using Wi-Fi Direct feature of Windows is not supported.
Simple AP mode
In Simple AP mode, the product allows connections from up to four network devices. You can check how many
devices are connected from the network connection report. You can use this mode even if the product is connected to
an infrastructure or Ethernet.
When the product is running in Simple AP mode, the Simple AP mode icon is displayed on the product’s screen. The
shape and location of the icon varies depending on the model. For more details, see the product’s User’s Guide.
If you want to stop using Simple AP mode, disable Wi-Fi Direct from the printer’s control panel or Web Config.
Note:
❏If you connect from a Simple AP mode connected device, you cannot join an infrastructure or Ethernet network even if
the product is connected to these networks.
❏The Simple AP mode does not provide a communication function between devices that are connected to the product
using this feature.
❏If you cannot connect to the product because the maximum number of connectable devices has been exceeded,
disconnect one of the devices from your product’s SSID (DIRECT-xxxxxxxx). If you do not know which devices are
currently connected, you can disconnect all devices from your product by changing the password from the product’s
control panel. Note that this will disconnect all devices. To reconnect a device that was disconnected using this
procedure, make network settings again.
❏If a Wi-Fi Direct compatible device does not connect to the product via Simple AP mode, connect it via Wi-Fi Direct
mode.
❏A computer running upgraded Windows OS may not be connected.
For more details on using Wi-Fi Direct, click the following link. This feature is not available for all products.
html/wifid.htm
When smartphones or tablets support Wi-Fi Direct
When using an Android device that supports Wi-Fi Direct, you can also connect to the printer by using Wi-Fi Direct.
Note:
Wi-Fi Direct connection may not be supported depending on the Android OS version or model. The operation
procedure differs depending on the model.
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A
Setup Wi-Fi Direct on your printer.
For more details on this step, click the Wi-Fi Direct link.
B
Connect your smartphone or tablet to the printer using Wi-Fi Direct.
For more details on this step, see the documentation provided with your smartphone or tablet.
C
Check the message on the printer’s control panel. To accept the connection, select approve. To reject the
connection, select reject.
D
Select whether or not to register device information to the printer.
If you accept the connection and register the device information, the device automatically connects to the
printer without having to perform panel operations from the next time. If you reject the connection and register
the device information, the printer rejects connections from the same device in the future, even if you try to
connect using Wi-Fi Direct.
Note:
❏If a connection confirmation from an unknown device is displayed frequently on the printer’s control panel, we
recommend that you register the device as a rejected device.
❏If you accidentally register a device, delete the information by deleting the registered device from the Wi-Fi
Direct settings on the control panel. By using this function, all of the connection information for the device
registered on the printer is deleted.
Wi-Fi Direct mode
In the Wi-Fi Direct mode, you can connect one Wi-Fi Direct supported device to the product. While connecting to a
network using Wi-Fi Direct mode, any other network connections are disconnected. As a result, Epson Connect and
other functions to access the product using the Internet are disabled too.
When the product is running in Wi-Fi Direct mode, the Wi-Fi Direct mode icon is displayed on the product’s screen.
The shape and location of the icon varies depending on the model. For more details, see the product’s User’s Guide.
If you want to release connection, disconnect the product from your device. The product reconnects previous
network.
Ad Hoc mode
In Ad Hoc mode, the product and computer communicate wirelessly without using an access point. First, set the
computer’s Ad Hoc settings (SSID) to connect using Ad Hoc mode.
For Windows:
Insert your product’s software disc into your computer, and then follow the on-screen instructions.
“Windows” on page 8.
For Mac OS X:
Make the network settings using EpsonNet Setup.
“Mac OS X” on page 11
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Note:
❏Even if you have a Wi-Fi connection, the product and the computer may not be able to communicate in your
environment. You should still be able to set up an Ad Hoc connection. This is a direct connection between product and
computer. This will allow only one PC to connect. Other PCs will not be able to make a Wi-Fi connection to the product.
❏The procedure to set up Ad Hoc by computer depends on your OS, computer, and the manufacturer of your wireless
devices. For details, refer to the documentation of the wireless devices or contact the manufacturer’s customer support.
The following section describes setup for Windows 7, Vista, XP or Mac OS X standard settings.
For Windows 7/Vista
A
Select Start > Control Panel > View network status and tasks.
B
Click Change adapter settings (for 7) or Manage network connections (for Vista).
C
Double-click the Wireless Network Connection icon.
D
For Windows 7: Click Open Network and Sharing Center, and then click Set up a new connection or
network.
For Windows Vista: Click Set up a connection or network.
E
Select Set up a wireless ad hoc (computer-to-computer) network, and then click Next.
F
Click Next.
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G
See the following table to make your settings, and then click Next.
aNetwork name (SSID): enter a name using any of the following characters.
0123456789
!”#$%&’()*+,-./:;
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
[\]^_`{|}~<=>?@
bSecurity type: select WEP.
cSecurity key: enter a word using 5 or 13 ASCII characters (e.g., epson), or 10 or 26 hexadecimal characters.
d(Windows 7/Vista)
Save this network: select this check box.
H
Click Close.
I
Double-click the Wireless Network Connection icon.
J
Make sure the Ad Hoc connection has been registered, and then click appropriate place on the Desktop (for 7)
or Cancel (for Vista).
Note:
If the Connect button is displayed when you select the network name (SSID), click Connect.
For Windows XP
A
Select Start > Control Panel > Network and Internet Connections.
B
Click Network Connections.
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C
Right-click Wireless Network Connection, select Properties, and then click the Wireless Networks tab.
Note:
If you are using a utility that was supplied with your wireless device, the Wireless Networks tab may not be displayed.
For more details, see the documentation supplied with your wireless device.
D
Select Use Windows to configure my wireless network settings and then click Advanced.
E
Select Computer-to-computer (ad hoc) networks only.
F
Clear Automatically connect to non-preferred networks and then click Close.
G
Click Add.
H
See the following table to make your settings, and then click OK.
aNetwork name (SSID): enter a name using any of the following characters.
0123456789
!”#$%&’()*+,-./:;
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
[\]^_`{|}~<=>?@
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bSecurity type: select WEP.
cSecurity key: enter a word using 5 or 13 ASCII characters (e.g., epson), or 10 or 26 hexadecimal characters.
d(Windows XP)
The key is provided for me automatically: clear this box to enter the security key.
e(Windows XP SP3)
Connect even if this network is not broadcasting: select this check box.
I
Click the Connection tab.
J
Select Connect when this network is in range, and then click OK.
K
Right-click WirelessNetworkConnection, select Properties., and then click the WirelessNetworks tab again.
L
Check that the icon has a blue circle, and then click OK.
For Mac OS X
A
Select System Preferences from the Apple Menu.
B
Click Network icon.
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C
Select AirPort, and then click Turn AirPort On.
D
From the Network Name list, select Create Network.
E
Enter a network name, and then select the Require Password check box.
F
Enter a password, and then click OK.
G
Click Advanced.
H
Click TCP/IP.
I
Check Using DHCP from the Configure IPv4 list, and then click OK.
J
Click Apply.
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