Epson ColorPage EPL-C8000 User manual

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Replacing Consumable Products
You need to replace the following consumable products
when you are given a notice message on the control
panel display or in EPSON Status Monitor 2.
Replacing a toner cartridge
1. Open the front cover. If you can see the color that
youneedtoreplaceintheinstallwindow,gotostep
3. If you see a different color, go to the next step.
2. Push the switch up, then release it to unlock the
cartridges. Turn the round knob until it stops.
Repeat until the cartridge you want to replace
appears.
3. Turn the cartridge knob counterclockwise 90
degrees. Then pull the cartridge out of the slot.
4. Take a new cartridge out of package and gently
shake it back and forth and front to back.
Toner Cartridge (Yellow) S050016
Toner Cartridge (Magenta) S050017
Toner Cartridge (Cyan) S050018
Toner Cartridge (Black) S050019
Waste Toner Collector S050020
Photoconductor Unit S051061
Fuser Oil Roll S052002
Switch
Knob

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Cardinal Quick Reference
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5. Hold the cartridge arrow side up and insert it all
the way into the cartridge slot. Then turn the
cartridge knob clockwise 90 degrees.
6. If you need to replace another cartridge, repeat
steps 2 to 5.
7. Close the front cover.
Replacing the photoconductor unit
1. Turn off the printer and open the front cover.
Note:
When replacing the photoconductor unit, make sure to
turn off the printer.
2. Turn the large lever counterclockwise 90 degrees.
3. Turn the small lever to the right.
Large lever
Small lever

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4. Pull the photoconductor unit out about 30 cm.
5. Grab the handle at the top of the photoconductor
unit and gently pull it all the way out.
6. Takea newphotoconductorunitoutofitspackage
and remove the protective sheet.
cCaution:
❏Be sure not to touch orscratch the surface
of the drum.
❏When replacing the photoconductor unit,
avoid exposing itto room lightany longer
than necessary,
7. Hold the handle at the top of the photoconductor
unit and place the unit on the guide rails. Insert it
all the way into the printer.
Drum

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8. Turn the small lever left.
9. Turn the large lever clockwise 90 degrees. Then
close the front cover.
Replacing the waste toner collector
1. Open the front cover.
2. Grasp the handle and tab of the waste toner
collector to release the lock. Then pull out the
collector.
3. Take out a new waste toner collector. Hold the
handle of the collector and insert it into the slot all
the way until the tab clicks.
4. Close the front cover.
Small lever
Large lever
Tab

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Replacing the fuser oil roll
1. Pull down the face-up tray. Hold the handle of the
fuser unit and pull it all the way out.
2. Grab the handle of the fuser oil roll and remove it.
wWarning:
Be careful not to touch the fuser, which is
marked CAUTION! HIGH TEMPERATURE
or the adjoining areas. If the printer has been in
use,the fuser and the areaaround it can be very
hot.
3. Take a new fuser oil roll from the box and remove
the cover and two shipping pins.
4. Holdtherollhandleandinsertitintothefuserunit,
matching the green marks on the roll and unit.

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5. Push the roll down firmly until it clicks into place.
6. Push the fuser unit into the printer until it clicks.
Clearing Jammed Paper
Make sure into follow these points when you clear
jammed paper:
❏Do not remove jammed paper by force. Pull it
gently in order to avoid tearing the paper which
can cause pieces to remain in the printer.
❏If jammed paper is torn and remains in the printer,
or if paper is jammed in an area not mentioned in
this manual, contact your dealer.
wWarning:
Be careful not to touch the fuser, which is marked
CAUTION! HIGH TEMPERATURE or adjoining
areas. If the printer hasbeen in use, the fuserand the
area around it can be very hot.
Clearing the paper cassette
1. Pull the paper cassette out slowly until it stops.
Remove any jammed paper.
2. Replace the paper stock in the paper cassette and
close it.
3. Pull the paper path unit out slowly until it stops.
Pull any jammed paper out from the bottom of the
paper path unit.
4. Close the paper path unit.
Paper cassette
Paper path unit

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Clearing the MP tray
1. Pull the jammed paper out gently.
2. Pull the paper path unit out until it stops. Open the
cover inside the unit by grasping the handle and
pulling upwards.
3. Turn the knob on the unit. The jammed paper
comes out. After the jammed paper is ejected
halfway, pull the paper up and out.
4. Close the unit cover.
5. Close the paper path unit firmly.
MP tray
Cover
Paper path unit

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Clearing the fuser unit
cCaution:
When paper is jammed the path to the face-up tray,
clear it from the fuser unit.
1. Pull the fuser unit out gently until it stops. Grasp
the handle of the fuser oil roll and remove it.
wWarning:
❏Be careful not to touch the fuser, which is
marked CAUTION! HIGH
TEMPERATURE or the adjoining areas.
If the printer hasbeen in use,the fuser and
the area around it can be very hot.
❏Reattach the fuser oil roll as soon as you
clear the jammed paper.
❏The roll should be always kept
horizontally. Do not tilt it or place it
against something, as it can cause oil
leakage and reduced print quality.
2. Turn theknob in the fuser unit to ejectanyjammed
paper. Pull out the jammed paper.
3. Reattach the fuser oil roll.
4. Close the fuser unit firmly.
Fuser oil roll
Fuser unit

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Clearing the output path cover
cCaution:
Whenpaperisjammedthepathtotheface-downtray,
clear it from the fuser unit.
1. Open the output path cover at the left side of the
printer.
2. Remove all jammed paper. If paper has jammed at
the top of the output path, gently lift it up. If it has
jammed near the bottom of the output path cover,
carefully pull it out of the printer.
3. Close the output path cover.
Clearing optional large capacity paper unit
1. Openthe feedercover on theright sideof the paper
unit. Pull any jammed paper out gently.
2. Close the feeder cover.
Note:
If the paper is jammed in the paper cassette mounted on the
paper unit, see "Clearing the paper cassette".
Output path cover
Feeder cover

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Control Panel Messages
Status message list
Error message list
Messages Description
Form Feed The printer is feeding paper.
Ready The printer is ready to print.
Reset The printer's current interface
hasbeenresetandthebuffer
is cleared.
Reset All All printer settings have been
reset to the user default
configulation,thelastsettings
that were saved.
Reset to Save Youshould reset the printer to
save the current settings.
Self Test The printer is running a self-
diagnostic program.
Standby Level X
(X = 1 or 2) The printer is turned on, but is
in energy-saving mode.
Warming Up The printer is warming up.
Writing DIMM A The printer is writing the
settings to ROM module A.
Messages Description
Check OHP
Sheet You have load transparencies facing the wrong direction or
with the wrong side up, or you
tried to load a transparency
other than EPSON Color Laser
Transparencies. The printer
stopsloadinginordertoavoid
damage. You must clear any
jammed sheets from the MP
tray and paper path unit.
Check Paper
Size The paper size setting is different from the size loaded
in the printer. Check to see if
the correct size of paper is
loaded in the tray; then press
the Continue button.
Exiting Paper
Jam Paper is jammed at an ejection area like the face-up
tray.
Exit Cover Open Theoutputpathcover isopen.
Close it.
Feed Jam Paper is jammed at a loading
entrance area like the paper
cassette or MP tray.

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Feeder Cover
Open The feeder cover of the optionallargecapacitypaper
unit is open. Close it.
Format Error
DIMM A An unformatted DIMM has been inserted. If the DIMM has
been formatted, but is
unreadable, format the DIMM
again. If, after reformatting,
the DIMM is still unreadable,
takeit to your dealer for repair
or replacement.
To clear this error either press
theContinue button or turn off
the printer and remove the
DIMM.
Front Cover
Open The front cover is open. Close it.
Fuser Unit Open The fuser unit is open. Close it.
Illegal Aux I/F
Card The printer cannot communicate with the
installed optional interface
card. Turn off the printer and
removethecard,thenreinstall
it.
Illegal DIMM A The printer cannot read the
installed optional DIMM. Turn
off the printer and remove the
DIMM.
Messages Description
Image Optimum There is insufficient memory to
print the page using the
specified print quality. The
printer automatically reduces
the print quality so it can
continue printing. If the
printout is not acceptable, try
simplifyingthepagebylimiting
the number of graphics or
reducing the number of fonts
or font sizes.
Turn offthe printerthen resend
the print data.
Turn the Image Optimum
setting off on the Config menu
of SelecType.
Insert Oil Roll The fuser oil roll is not installed
or is installed incorrectly.
Insert
Photocondctr Thephotoconductorunitisnot installed, or is installed
incorrectly. Turn off the printer,
then install or reinstall the
photoconductor unit.
InsertWasteT Box Thewastetonercollectorisnot
installed or is installed
incorrectly.
Messages Description

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Insert XXX
XXX:
Theselectedpaper
source is indicated.
The indicated (XXX) paper
source is open. Close it.
Irregular Density You have tried to print a
document with too-great a
density. The printer stops
loading paper in order to
avoid damage. You need to
clear any jammed paper from
the MP tray and paper path
unit.
Maintenance
Req XXXX
XXXX:
Number is
indicated.
A part inside the printer need
to be replaced. Contact your
dealer and report what
number (XXXX) appears.
Manual Feed
XXX YYYY
XXX:
Theselectedpaper
source is indicated.
YYYY:
Theselectedpaper
size is indicated.
The printer is waiting for media
to be inserted manually.
Messages Description
Mem Overflow The printer has insufficient
memory available for the
current task. To correct the
error, press the Continue
button on the control panel. If
themessageremains,resetthe
printer. You can also clear this
message by turning the printer
off, waiting 10 seconds, and
then turning it back on.
Menus Locked Thismessageappearsif youtry
to change a printer setting
when the buttons have been
locked.
Need Memory The printer has insufficient
memory available for the
current task. Add more
memory to your printer.
Oil Roll Near
Empty Thereislittleoilremaininginthe fuser oil roll. Early replacement
with the new fuser oil roll is
recommended.
Paper Jam Paper is jammed at the fuser
unit.
Messages Description

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Paper Out XXX
YYYY
XXX:
Theselectedpaper
source is indicated.
YYYY:
Theselectedpaper
size is indicated.
There is no paper in the
specified paper source (XXX).
Load paper of the indicated
size (YYYY) into the source.
Paper Set XXX
YYYY
XXX:
Theselectedpaper
source is indicated.
YYYY:
Theselectedpaper
size is indicated.
The paper loaded in the
specified paper source (XXX)
does not match the required
papersize(YYYY).Replacethe
loaded paper with the correct
size and press Continue.
If you press Continue without
replacing paper, the printer
prints on the loaded paper
althoughitdoesnotmatchthe
required size.
Paper Unit Open The paper path unit is open.
Close it.
Photocondctr
Trouble The installed photoconductor unit has a problem. Turn off the
printer, then remove the
photoconductor unit and
install the new
photoconductor unit.
Messages Description
Print Overrun The required time to process
the print data exceeds the
print engine speed because
the current page is too
complex. Press the Continue
buttontoresumeprinting.Ifthis
message appears again, turn
on Page Protect in the Config
Menu of the SelecType setting.
If you continue to receive this
message when printing a
particular page, try simplifying
the page by limiting the
number of graphics or
reducing the numberand size
of fonts.
Replace Oil Roll Nooilremaininthefuseroilroll.
Replace it with a new fuser oil
roll.
Replace
Photocondctr The photoconductor unit has reached the end of its service
life. Turn off the printer, then
remove the photoconductor
unit and install the new
photoconductor unit.
Replace Waste T
Box The waste toner collector has become full.Replace it with a
new waste toner collector.
Messages Description

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Service req
eXXXX
XXXX:
Number is
indicated.
A controller error or a print
engine error has been
detected.Writedowntheerror
number listed on the display
andturnofftheprinter.Waitat
least 10 seconds andthen turn
it back on. If this error still
occurs, turn off the printer,
unplug the power cord, and
contact a qualified service
person.
Turn Paper Paperisloadedintheincorrect
direction (you may have
loaded the paper short edge
first). Turn paper 90 degrees
and reload it (you need to
load paper the long-edge
first.)
Warning
Photocondctr The photoconductor unit is approaching the end of its
service life. Early replacement
is recommended to maintain
print quality.
Waste T Box
Nearfull The waste toner collector is almost full of toner. Early
replacement with the new
waste toner collector is
recommended.
Messages Description
Write Error DIMM
AThis message indicates an internal error in the printer.
Reset the printer. If this error
persists, consult your EPSON
dealer.
Wrong
Photoconductor You have installed a photoconductornotdesigned
for this printer. Turn off the
printer. Remove the
photoconductor unit and
install a photocondcutor unit
designed fpr your printer
(S051061).
XXXX Toner Crtg
Out
XXXX:
Letter(s) of Y, M, C,
and/or K is
indicated.
Indicated (XXXX) toner
cartridge is not installed in the
printer. Install the proper toner
cartridge.
XXXX Toner Low
XXXX:
Letter(s) of Y, M, C,
and/or K is
indicated.
Little toner remains in the
indicated (XXXX) toner
cartridge(s). Early
replacement with the new
toner cartridge is
recommended.
XXXX Toner Out
XXXX:
Letter(s) of Y, M, C,
and/or K is
indicated.
There is no toner remaining in
the indicated (XXXX) toner
cartridge(s). Replace it with
the new toner cartridge.
Messages Description
Copyright © 1998 by SEIKO EPSON CORPORATION, Nagano, Japan