Epson SecurColor TM-C3400 User manual

English
User’s Manual
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted in any form or by any means, electronic, mechanical, photocopying, recording,
or otherwise, without the prior written permission of Seiko Epson Corporation. No patent
liability is assumed with respect to the use of the information contained herein. While every
precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no
responsibility for errors or omissions. Neither is any liability assumed for damages resulting
from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties
for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options
or any consumable products other than those designated as Original Epson Products or Epson Approved
Products by Seiko Epson Corporation.
EPSON is a registered trademark of Seiko Epson Corporation in Japan and other countries/regions.
Microsoft, Windows, and Windows Vista are registered trademarks of Microsoft Corporation.
NOTICE: The contents of this manual are subject to change without notice.
Copyright © 2008 by Seiko Epson Corporation, Nagano, Japan.
English

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EMC and Safety Standards Applied
Product Name: TM-C3400
Model Name: M242A
The following standards are applied only to the printers
that are so labeled. (EMC is tested using the EPSON AC
Adapter, Model M159A.)
Europe: CE marking
Safety: TUV (EN 60950-1)
North America: EMI: FCC/ICES-003 Class B
Safety: UL 60950-1/
CSA C22.2 No. 60950-1
Japan: EMC: VCCI Class B
Oceania: EMC: AS/NZS CISPR22 Class B
WARNING
The connection of a non-shielded printer interface cable
to this printer will invalidate the EMC standards of this
device. You are cautioned that changes or modifications
not expressly approved by SEIKO EPSON Corporation
could void your authority to operate the equipment.
CE Marking
The printer conforms to the following Directives and
Norms:
Directive 2004/108/EC EN 55022 Class B
EN 55024
IEC 61000-4-2
IEC 61000-4-3
IEC 61000-4-4
IEC 61000-4-5
IEC 61000-4-6
IEC 61000-4-11
FCC Compliance Statement
For American Users
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instruction manual, may cause
harmful interference to radio communications.
However, there is no guarantee that interference will
not occur in a particular installation. If this equipment
does cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and
receiver.
-Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV
technician for help.
For Canadian Users
This Class B digital apparatus complies with Canadian
ICES-003.
Safety Precautions
This section presents important information intended to ensure safe
and effective use of this product. Please read this section carefully and
store it in an accessible location.
WARNING:
Shut down your equipment immediately if it produces smoke, a strange
odor, or unusual noise. Continued use may lead to fire. Immediately
unplug the equipment and contact your dealer or a SEIKO EPSON
service center for advice.
Never attempt to repair this product yourself. Improper repair work can
be dangerous.
Never disassemble or modify this product. Tampering with this product
may result in injury or fire.
Use the specified AC Adapter (EPSON PS-180, Model M159A) only.
Connection to an improper power source may cause fire.

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Be sure your power cable meets the relevant safety standards and
includes a power-system ground terminal (PE terminal). Otherwise shock
may result.
Do not allow foreign matter to fall into the equipment. Penetration by
foreign objects may lead to fire.
If water or other liquid spills into this equipment, unplug the power cord
immediately, and then contact your dealer or a SEIKO EPSON service
center for advice. Continued usage may lead to fire.
CAUTION:
Do not connect cables in ways other than those mentioned in this
manual. Different connections may cause equipment damage and
burning.
Be sure to set this equipment on a firm, stable, horizontal surface. The
product may break or cause injury if it falls.
Do not use in locations subject to high humidity or dust levels. Excessive
humidity and dust may cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean
on this product. Equipment may fall or collapse, causing breakage and
possible injury.
To ensure safety, unplug this product before leaving it unused for an
extended period.
Do not remove the ink cartridge from the product when you ship it.
Do not use aerosol sprayers containing flammable gas inside or around
this product. Doing so may cause fire.
FCC
DECLARATION of CONFORMITY
According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals;
and/or CPU Boards and Power Supplies used with Class B Personal Computers:
We: EPSON AMERICA, INC.
Located at: MS 3-13
3840 Kilroy Airport Way
Long Beach, CA 90806
Telephone: [phone]
Declare under sole responsibility that the product identified herein, complies with
47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product
marketed, is identical to the representative unit tested and found to be compliant
with the standards. Records maintained continue to reflect the equipment being
produced can be expected to be within the variation accepted, due to quantity
production and testing on a statistical basis as required by 47CFR §2.909 Operation
is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Trade Name: EPSON
Type of Product: Printer
Model: M242A

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Restriction of Use
When this product is used for applications requiring high reliability/
safety such as transportation devices related to aviation, rail, marine,
automotive etc.; disaster prevention devices; various safety devices
etc.; or functional/precision devices etc., you should use this product
only after giving consideration to including fail-safes and
redundancies into your design to maintain safety and total system
reliability. Because this product was not intended for use in
applications requiring extremely high reliability/safety such as
aerospace equipment, main communication equipment, nuclear power
control equipment, or medical equipment related to direct medical
care etc., please make your own judgment on this product’s suitability
after a full evaluation.
Downloading Drivers, Utilities, and Manuals
Drivers, utilities, and manuals can be downloaded from one of the
following URLs.
For customers in North America, go to the following web site:
http://www.epsonexpert.com/ and follow the on-screen instructions.
For customers in other countries, go to the following web site:
http://www.epson-pos.com/
Unpacking
The following items should be included with the printer. If any items
are damaged, contact your dealer.
❏Label paper roll
❏Ink cartridge (Model: SJIC15P)
❏Paper ejection tray
❏USB cable (USB interface model only)
❏User’s Manual
❏AC adapter (Model: PS-180)
❏AC cable
* The AC adapter is embedded in the printer.
* The AC cable may not be included with the printer.

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Part Names
Power switch
Turns on/off the printer.
Power LED
Lights when the power is on, and is off when the power is off.
Flashes when the printer is operating (initializing, head cleaning, or
printing) or in an error state.
Error LED
Lights or flashes when the printer is offline, and is off when the printer
is online.
Ink LED
Flashes when ink is low or waste ink in the ink cartridge is nearly full.
Lights when it is time to replace the ink cartridge, when the ink
cartridge is not installed or is not correctly installed, and when waste
ink in the ink cartridge is full.
Off when ink in the ink cartridge is adequate.
Paper LED
Lights when the paper is not installed or is not correctly installed.
Off when the paper is correctly installed.
Cut button
Cuts the paper.
FEED button
Feeds the paper.
Release lever
Paper ejection guide
Paper ejection guide lock
Roll paper cover Power switch
Ink cartridge cover
Paper ejection tray
Power LED Error LED Ink LED
Paper LED
Cut button
Feed button
Paper ejection table

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Setup
Follow in order the steps below to set up the printer.
1. Installing the printer (See page 6.)
2. Connecting the AC cable (See page 6.)
3. Installing the ink cartridge (See page 7.)
4. Installing the printer driver and connecting the printer to the
computer (See page 7.)
5. Setting the DIP switches (See page 9.)
6. Installing the paper (See page 9.)
7. Attaching/adjusting the paper ejection tray (See page 17.)
Installing the Printer
❏The printer must be installed horizontally.
❏Leave enough space in front of the printer for the ink cartridge
cover and the roll paper cover to be fully opened.
❏Do not place the printer in dusty locations.
❏Protect the printer from heavy impacts. They may cause defective
print.
❏Do not allow cables to catch or foreign matter to accumulate under
the printer.
Connecting the AC Cable
WARNING:
Always use the EPSON PS-180 as the AC adapter. Using the other AC
adapter can result in electric shock and fire.
Should a fault ever occur in the EPSON PS-180, immediately turn off the
power to the printer and remove the AC cable from the wall socket.
Insert the connector of the AC cable to into the AC inlet, and then
insert the power plug of the AC cable into the wall socket.

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Installing/Replacing the Ink Cartridge
CAUTION:
Always use the EPSON SJIC15P as the ink cartridge.
Do not open the ink cartridge package until you are ready to install it in
the printer.
Do not remove the ink cartridge from the printer when you ship it.
1. Turn on the printer and make sure that the Ink LED lights.
2. Pull the ink cartridge cover to open it.
3. Remove the used cartridge, if any.
4. Shake the ink cartridge package 4 or 5 times before opening it.
5. Push the ink cartridge gently into the cartridge holder as shown
below.
6. Close the ink cartridge cover.
When the ink cartridge is installed for the first time, the printer
takes approximately 5 minutes for ink charging.
Note:
When the ink cartridge is installed for the first time, the printer uses ink to
prepare for printing (ink charging).
Cartridge yields vary based on such factors as type of item printed, print
settings, paper type, frequency of use, and temperature.
To insure print quality, some ink remains in the cartridge after the Ink LED
comes on.
Installing the Driver and Connecting to the Computer
CAUTION:
Be sure to confirm the operation environment (page 19) before
installing.
You are required to login as a user with administrative rights.

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For USB Interface Model
1. Double-click on the icon for Easy Setup (EPSetup.exe).
2. On the screen displayed, click [Local].
3. Complete the installation by following the instructions displayed.
If the screen confirming the connection to the computer during the
installation is displayed, connect the printer to the computer via
the USB cable as shown below, and then turn on the printer.
For LAN Interface Model
1. Open the connector cover and connect the printer to the computer
via the LAN cable as shown below.
2. Turn on the printer.
3. Double-click on the icon for Easy Setup (EPSetup.exe).
4. On the screen displayed, click [Network].
5. Complete the installation by following the instructions displayed.
Network settings are also processed during the installation.
Cable hook: prevents the cable from falling off.
Cable hook: prevents the cable from falling off.

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Setting DIP Switches
When you open the ink cartridge cover and remove the DIP switch
cover, you will find the DIP switches. Set the DIP switches, using the
tip of a tool, such as a small screwdriver. Change settings when the
printer is off.
Installing Paper
Follow the steps below to install the paper.
❏When you install paper on the printer for the first time: ➁∼➄
❏When you have used up the paper (when you install same type of
paper): ➀and ➄
❏When you change the paper type: ➀∼➄
For ➂and later, the procedures differ depending on the paper form,
roll paper or fanfold paper.
CAUTION:
Be sure to confirm that DIP switch 3 (Paper selection) is set correctly
before installing the paper.
SW Function ON OFF
1 Operation of the
power switch
Reset Power on/off
2 Internal use Fixed to OFF (Do not change.)
3 Paper selection Fanfold paper Roll paper
8Buzzervolume High Low
When installing roll paper When installing fanfold paper
➀Removing paper
➁Setting paper position detection
➂Removing the paper feed guide ➂Attaching the paper feed guide
➄Loading the paper
and Turning on the printer
➃Adjusting the guides ➃Adjusting the guides
➄Loading the paper
and Turning on the printer

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➀ Removing paper
Removing roll paper
1. Pull the release lever to open the roll paper cover, and remove the
roll paper or used roll paper core.
2. Close the roll paper cover.
Removing fanfold paper
1. Remove the paper left on the paper ejection table.
2. When you change the paper type, open the roll paper cover and
the rear cover to remove the paper.
3. Close the roll paper cover and the rear cover.