Epson SL-D800 Series User manual

Operation Guide
CMP0182-01 EN

Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed
only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to
this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those
designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables
other than those designated as Epson Approved Products by Seiko Epson Corporation.
EPSON
®
, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION and their logos are registered trademarks or trademarks of Seiko Epson
Corporation.
Microsoft
®
and Windows
®
are registered trademarks of Microsoft Corporation.
Apple
®
, Macintosh
®
, Mac OS
®
, and OS X
®
are registered trademarks of Apple Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims
any and all rights in those marks.
© 2019 Seiko Epson Corporation. All rights reserved.
SL-D800 Series Operation Guide
Copyrights and Trademarks
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Contents
Copyrights and Trademarks
Before Use
MeaningofSymbols........................5
ScreenShotsIntheGuide....................5
PrinterParts..............................6
Front.................................6
Rear..................................9
FeedingUnit...........................10
Printheadunit.........................11
Spindleunit...........................11
Lights................................12
SafetyInstructions........................14
MeaningofSymbolsandMarks.............14
NotesonInstallation.....................15
NotesonHandling......................15
NotesonthePowerSupply................17
NotesonConsumables...................18
OtherNotes...........................18
NotesonUsage...........................19
NoteswhenHandlingtheMainUnit.........19
NotesonthePaper......................19
NotesonInkCartridges..................21
Disposing of Used Ink Cartridges and
MaintenanceCartridges..................22
IntroducingtheSoftware....................22
Printing Methods
BasicPrintingMethods.....................23
Replacing Paper
Howtoreplace...........................25
PreparingtoReplacePaper................25
Recordingpaperlevel....................27
RemovingtheSpindleUnit................29
RemovingtheRollPaper..................31
AttachingtheRollPaper..................32
AttachingtheSpindleUnit................33
ChangingPaperSettings..................38
Ejecting Paper
Printtray(optional).......................42
Rigidprinttray(optional)...................43
Attaching and Removing the Print Tray
(Optional)..............................44
Attaching and Removing the Rigid Print Tray
(Optional)..............................46
Replacing Ink Cartridges
CheckingInkLevels.......................48
CheckingfromthePrinter.................48
CheckingfromtheComputer..............49
ReplacementProcedure.....................52
Replacing the Maintenance Cartridge
Checking the Free Space in the Maintenance
Cartridge...............................56
CheckingfromthePrinter.................56
CheckingfromtheComputer..............57
ReplacementProcedure.....................59
Emptying the Scrap Paper Box
Cleaning the Platen
Maintenance
MaintenanceTool.........................66
CheckingItemsList........................67
Scrappaperbox..........................67
Airflowvent.............................67
Troubleshooting
WhenanErrorOccurs.....................68
Warning Buzzer and Light Indicators. . . . . . . . . 68
ErrorMessages(Windows)................71
ErrorMessages(Mac)....................71
ErrorsandSolutions(Windows)............72
ErrorsandSolutions(Mac)................77
CannotCleartheDisplayedError...........82
PaperJams..............................84
DeletingPrintJobs......................85
PaperisJammedintheRollPaperFeeder......86
Paper is Jammed in the Internal Paper Feeder
....................................92
ProblemswithPrintResults..................98
ProblemswhenCuttingPaper................99
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WhenaProblemCannotbeCleared...........99
Appendix
ConsumablesandOptionalItems.............100
NotesonMovingthePrinter................ 101
PreparingtoMove......................102
AfterMoving......................... 102
PrinterSpecifications......................103
StandardsandApprovals.................104
Necessaryspace........................105
Notes................................. 106
FCCComplianceStatement...............106
For European customers only. . . . . . . . . . . . . 106
ForTurkishcustomersonly...............107
ForUkrainecustomersonly...............107
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Before Use
Meaning of Symbols
Warning: Warnings must be followed to avoid serious bodily injury.
Caution: Cautions must be followed to avoid damage to this product or bodily injury.
c
Important: Important must be followed to avoid damage to this product.
Note: Notes contain important information on the operation of this product.
Screen Shots In the Guide
❏Screen shots used in this manual may differ to the actual screens. Also, the screens may differ depending on the
operating system used and the usage environment.
❏Unless otherwise noted, screen shots in this manual are from Windows 7 and Mac OS X v10.7.
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Printer Parts
Front
ATop cover
Open when a paper jam occurs or to perform maintenance.
BStatus display light
This light indicates when the printer's status is normal or if an error has occurred.
U“Lights” on page 12
Cswitch
Press to replace the roll paper. The roll paper is wound back to the replacement position.
U“Replacing Paper” on page 25
DPower switch
This is normally ON (the light is lit). If an emergency occurs, or when it is not going to be used for extended
periods of time, press the switch to turn off the printer (the light turns off).
EInk light (orange)
U“Lights” on page 12
FCartridge cover (left)
Open when replacing ink cartridges.
U“Replacing Ink Cartridges” on page 48
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GScrap paper box
Holds waste paper that is cut off during printing. Empty the scrap paper box when you replace the paper. Needs to
be removed when loading or removing paper.
U“Emptying the Scrap Paper Box” on page 61
HPrint tray (optional)/Rigid print tray (optional)
Holds the ejected print outs.
U“Attaching and Removing the Print Tray (Optional)” on page 44
U“Attaching and Removing the Rigid Print Tray (Optional)” on page 46
ICartridge cover (right)
Open when replacing ink cartridges or the maintenance cartridge.
U“Replacing Ink Cartridges” on page 48
U“Replacing the Maintenance Cartridge” on page 56
When the scrap paper box is removed and the cartridge cover is open
JInk cartridges
Install six color ink cartridges.
KRoll paper feeder
Pull it to the front when removing the spindle unit.
LMaintenance Cartridge
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Container that holds the waste ink fluid.
U“Replacing the Maintenance Cartridge” on page 56
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Rear
AExhaust vent
Exhausts air used to cool the printer internally.
BAC inlet
Connects the power cord to the printer.
CUSB port
Connect the USB cable here.
DAirflow vent
Takes in air to cool the printer internally.
ELock lever
Releases the lock for the rear cover.
FRear cover
Open when a paper jam occurs or to perform maintenance.
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Feeding Unit
AInner edge guide
Matches the width of the roll paper.
BSpindle unit
Loads the roll paper.
CHandle
Turn this to rewind roll paper onto the spindle unit.
DFront edge guide
This guide allows you to insert paper into the paper slot. Match the guides to the width of the paper.
EPaper light (blue)
Indicates the paper insertion status for the roll paper feeder.
On: Paper has been inserted into the roll paper feeder correctly.
Off: Paper has not been loaded.
FPaper slot
Insert the leading edge of the roll paper here when loading.
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Print head unit
APrint head unit
Fires ink while moving left and right to print. Do not move the print head unit manually with too much force.
Otherwise, it may breakdown.
BPlaten
Clean the platen if the back of the printed paper is dirty.
U“Cleaning the Platen” on page 63
Spindle unit
AFlange
Insert into the ends of the roll paper's roll core on the left and right to secure it.
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Lights
Alight (blue)
The printer's operational status is indicated by a lit or flashing light.
On: The printer is ready to print.
Flashing: The printer is printing, initializing, performing maintenance, and so on.
Off: The printer is not on, or printer operations have stopped due to an error.
Blight (orange)
The printer's error status is indicated by a lit light.
On: An error has occurred, the printer is performing error recovery operations, or a printer system
error has occurred.
Off: No error.
CMlight (orange)
Indicates the status of the roll paper feeder.
On: Paper has not been loaded in the roll paper feeder, or the paper is out.
Flashing: A paper jam has occurred.
Off: No error.
Dlight (orange)
Indicates the status of the maintenance cartridge.
On: Printing cannot be performed because there is not enough free space in the maintenance
cartridge, or an error has occurred because the maintenance cartridge was not recognized
correctly.
U“Replacing the Maintenance Cartridge” on page 56
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Off: No error.
EInk light (orange)
Indicates the status of the ink cartridges.
On: Printing cannot be performed because the light is on indicating that there is not enough ink in the
ink cartridge, or an error has occurred because the ink cartridge was not recognized correctly.
U“Replacing Ink Cartridges” on page 48
Off: No error.
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Safety Instructions
To use this printer safely, be sure to read the manual supplied with the printer before use. Not handling this printer as
described in the supplied manual could cause a breakdown of the printer or an accident. To resolve any unclear points
regarding the printer, keep this manual on hand at all times.
Meaning of Symbols and Marks
The symbols on this Epson product are used in order to ensure safety and proper use of the product and to prevent
danger to customers and other persons, and property damage.
The symbols indicate the meaning below. Be sure that you completely understand the meaning of symbols on this
product before using it.
Warning:
This symbol indicates information that, if ignored, could possibly result in serious injury or even death due to
incorrect handling.
Caution:
This symbol indicates information that, if ignored, could possibly result in bodily injury or damage to property
due to incorrect handling.
Indicates that your hand could get trapped. Indicates that the printer must not get wet.
Indicates prohibited (do not do) actions. Indicates items (instructions/operations) that
must be performed.
Indicates that disassembly is prohibited. Indicates that the power plug must be
unplugged.
Indicates that you must not touch the printer
with wet hands.
Indicates that the printer must be earthed.
Indicates that specific parts must not be
touched.
Stand-by
Alternating Current
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Notes on Installation
Warning
Do not block the printer's airflow vents.
If the airflow vents are blocked, the internal temperature rises and could cause a fire.
Do not cover with a cloth or other materials and do not install in an area with poor ventilation.
Also, be sure to secure the installation space indicated in the manual.
U“Necessary space” on page 105
Caution
Do not install or store in a location that is unstable or subject to vibrations from other equipment.
If it falls, an injury could occur.
Do not install it in smoky or dusty locations, humid locations, or locations where it is likely to get wet.
Electric shock or fire could occur.
When lifting this printer, make sure you use the correct posture.
If you do not use the correct posture, an injury could occur.
When lifting the printer, hold it in the areas indicated in the manual.
The printer may fall if you lift it by holding other areas, and your fingers could be caught which may cause an
injury.
See the following for more information on lifting the printer.
USetup Guide
If you place the printer on a stand with casters (wheels), make sure you secure the casters to prevent them from
moving before starting operations.
If the stand moves unexpectedly during operations, an injury could occur.
Notes on Handling
Warning
Do not use in locations with volatile substances such as alcohol and thinner, or in locations with fires.
Electric shock or fire could occur.
Do not use the printer if you notice smoke, strange odors, or sounds.
Electric shock or fire could occur.
If an abnormality occurs, turn off the printer immediately, unplug it from the electrical outlet, and contact your
local dealer.
Do not use this printer if foreign materials, water, or other liquids have entered the printer.
Electric shock or fire could occur.
Turn off the printer immediately, unplug it from the electrical outlet, and contact your local dealer.
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Warning
Except as instructed in the manual, do not disassemble the printer.
Making repairs yourself is extremely dangerous and must not be attempted.
Do not use the printer in locations where inflammable or explosive gas and so on may be present in the
atmosphere. Also, do not use sprays containing inflammable gas inside or around this printer.
A fire could ignite.
Except as instructed in the manual, do not perform any other wiring.
A fire could ignite. Other connected equipment could also be damaged.
Except as instructed in the manual, do not touch any other parts inside this printer.
Electric shock, burns, or injury could occur.
Do not insert or drop any metallic or flammable objects into this printer through the openings.
Electric shock or fire could occur.
Caution
Do not climb on the printer and do not place any heavy objects on the printer.
If it falls or breaks an injury could occur.
When connecting cables or optional accessories, make sure they are installed in the correct direction and that you
follow the procedures exactly.
A fire or an injury could occur. Connect the cables or optional accessories correctly by following the instructions in
the manual.
When moving the printer, turn it off, unplug the power cable from the electrical outlet, and make sure that all
cables have been disconnected.
If cables and so on are damaged, electric shock or fire could occur.
Do not put your fingers near the paper roller section when the printer is on or when it is printing.
If your fingers are caught in the paper roller, an injury could occur. Only handle the paper after it has been ejected
completely.
When storing or transporting this printer, do not tilt it, stand it on its side, or hold it upside down.
Ink could leak out.
When opening and closing the covers, do not place your hands near the points where the main unit and the cover
join.
If your fingers or hands are trapped, an injury could occur.
When moving the roll paper feeder in or out, grip the handle.
If you place your hands into any other sections, either side of your hand or fingers could be injured.
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Notes on the Power Supply
Warning
Use only the type of the power supply indicated on the label.
Electric shock or fire could occur.
Do not use the power plug if any foreign materials such as dust are stuck to it.
Electric shock or fire could occur.
Make sure the blades of the power plug are fully inserted into the electrical outlet.
Electric shock or fire could occur.
Do not use the power cable if it is damaged.
Electric shock or fire could occur.
Contact your local dealer if the power cable is damaged.
Note the following points to avoid damaging the power cable.
❏Do not modify the power cable
❏Do not put heavy objects on the power cable
❏Do not bend, twist, or pull
❏Do not place it near heating appliances
Do not plug in or unplug the power cable with wet hands.
Electric shock could occur.
Do not perform daisy-chain wiring for the power cable.
It could overheat and cause a fire.
Take power directly from a residential electrical outlet.
Unplug the power cable periodically and clean between the blades and the base of the blades.
If the power cable is left plugged in for an extended period of time, dust could accumulate around the edge of the
plug which could cause a short-circuit and a fire.
When unplugging the power cable from the electrical outlet, grasp the plug itself and not the cable.
The cable could be damaged or the plug could be deformed and an electric shock or fire could occur.
Make sure the printer is earthed to prevent accidental short circuits.
If the printer is used without being earthed, an electric shock or fire could occur. Attach the earth wire for the
power cable to one of the following points.
❏The earth terminal on the electrical outlet
❏Copper wire and so on that has been buried at least 65 cm underground.
❏An earth terminal for which grounding has been performed
When attaching or removing the earth wire, the power plug must be removed from the electrical outlet. Check
the earthing for the electrical outlet being used. If you cannot perform earthing, contact your local dealer.
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Warning
Do not connect the earth wire to the following points.
❏Gas pipes (they could ignite and cause an explosion)
❏Earth wires for telephone wires or lightning rods (this is dangerousas a lightning strike causes a huge surge in
electricity)
❏Water pipes or faucets (earthing is not performed if there is any plastic piping in the pipes)
Caution
For safety reasons, when the printer is not used for an extended period of time, unplug the power cable from the
electrical outlet.
Notes on Consumables
Caution
If ink gets in the eyes or mouth, or stains the skin, treat the area as follows.
❏If ink adheres to your skin, immediately wash it off using soapy water.
❏If ink enters your eyes, rinse immediately with water. Failure to observe this precaution could result in
bloodshot eyes or mild inflammation. If you notice any abnormalities, consult a physician immediately.
❏If ink enters your mouth, consult a physician immediately.
Do not disassemble ink cartridges and the maintenance cartridge.
If it is disassembled, ink could get in your eyes or adhere to your skin.
Do not shake the ink cartridges too hard.
Ink may leak from the cartridge if you shake it too hard.
Do not rub the edges of the printing paper with your hand.
The edges of the paper are thin and sharp and could cause an injury.
Do not store ink cartridges and the maintenance cartridge within the reach of children.
Other Notes
❏Be sure your power cable meets relevant safety standards of the area where you plan to use it.
❏Connect all equipment to properly grounded power outlets.
❏Do not put your hand inside this product or touch the printer head during printing.
❏Do not put your hand inside this product or touch the white flat cable during printing.
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Notes on Usage
Notes when Handling the Main Unit
❏Do not suddenly change the temperature in the room where this printer is installed.
If the temperature changes suddenly, drops of water (condensation) could occur inside the printer which may
have an adverse effect on operations.
❏Use the printer in an environment with a temperature of 10 to 35˚C, and a humidity of 20 to 80%. When the printer
is placed on a system rack, make sure the environment of the rack is within these ranges.
❏Do not place any containers containing water, such as vases or cups, on the printer. If water enters the printer, it
may breakdown. Also, do not put any heavy objects on the printer.
❏The printer is equipped with several airflow vents. The airflow vents allow air to go in and out of the printer. Do not
block these airflow vents by placing any objects near them, or by covering them with film sheets or paper.
❏Do not use accessories designed for this printer with any other products.
❏If the printer's covers are opened during printing, a safety device is activated and printing is stopped
automatically. Do not turn off the printer in this condition. This could cause the print head nozzles to dry and
print quality to decline.
❏Depending on the performance of the computer being used, the printer stops printing temporarily; however, this
is not a malfunction.
❏If the printer is not used for an extended period of time, make sure you leave the ink cartridges and maintenance
cartridge installed.
❏Do not leave the printer for more than three days in a state in which the power was turned off due to a power outage
and so on. Paper may curl which could cause a decline in printer performance.
❏Contact our service support when transporting the printer.
Notes on the Paper
Notes on Handling
Use paper recommended by our company.
Note the following points when handling the paper.
❏Do not bend the paper or scratch the surface of the printable side.
❏Do not touch the printable side of the paper. Moisture and oil from hands can have an adverse effect on the print
quality.
❏Handle the paper by the edges. We recommend wearing cotton gloves.
❏Do not throw away the paper packaging as you can use it for storing the paper.
❏Do not wet the paper.
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❏Do not use paper that is wrinkled, scuffed, torn, or dirty.
❏If the printer is left with paper loaded for some time, the leading edge of the paper may curl and print quality may
decline. We recommend removing paper from the printer when it is not in use.
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