Epson Stylus Color 800 User manual

User’s Guide
3
4001786
G01-04

Printer Parts
printer cover
ontrol panel
paper separator paper feeder cover
AC inlet
ink cartridge
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EPSON
®
48-NOZZLE INK JET PRINTER
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, mechanical, photocopying, recording,
or otherwise, without the prior written permission of Seiko Epson Corporation. No patent
liability is assumed with respect to the use of the information contained herein. Neither is
any liability assumed for damages resulting from the use of the information contained
herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the US) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from
the use of any options or any consumable products other than those designated as
Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Epson and Epson ESC/P are registered trademarks and Epson
ESC/P 2 is a trademark of
Seiko Epson Corporation.
Helvetica and Times are trademarks of Linotype AG and/or its subsidiaries.
Copyright 0 1992 by Seiko Epson Corporation
Nagano, Japan
User’s Guide

FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio or
television reception. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures.
0 Reorient or relocate the receiving antenna.
U Increase the separation between the equipment and receiver.
Cl Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Cl Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels which
exceed the limits established by the FCC for this equipment. It is the responsibility of the
user to obtain and use a shielded equipment interface cable with this device. If this
equipment has more than one interface connector, do not leave cables connected to
unused interfaces. Changes or modifications not expressly approved by the manufacturer
could void the user’s authority to operate the equipment.
For Canadian Users
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the radio interference regulations of the Canadian
Department of Communications.
Le present appareil numerique n’emet pas de bruits radioelectriques depassant les limites
applicables aux appareils numeriques de Classe B prescrites dans le reglement sur le
brouillage radioelectrique edict@ par le Ministere des Communications du Canada.
ii

Important Safety Instructions
Read all of these instructions before you set up your printer.
Follow all warnings and instructions marked on the printer.
Unplug the printer from the wall outlet before you clean it, and
use a damp cloth for cleaning, not liquid or aerosol cleaners.
Do not use your printer near water or spill any liquid on it.
Do not place the printer on an unstable cart, stand, table, or other
surface that may allow the printer to fall.
Do not block any slots or openings in the cabinet. These are
provided for the ventilation necessary to ensure reliable
operation and protection from overheating. Placing the printer
on a bed, sofa, rug, or other similar surface may block the
openings. Also, do not place the printer in a built-in installation
unless proper ventilation is provided.
Never place the printer near or over a radiator or heat register.
Use the type of power source indicated on the label. If you are
not sure of the type of power available, consult your dealer or
local power company.
This printer may be equipped with a plug having a third
(grounding) pin, which fits only into a grounding-type outlet.
This is a safety feature. If you are unable to insert the plug into
the outlet, have an electrician replace your obsolete outlet. Do
not defeat the purpose of the grounding-type plug.
Do not put your printer where the cord will be walked on.
If you use an extension cord, make sure that the total of the
ampere ratings on the products plugged into the extension cord
does not exceed the extension cord’s ampere rating. Also, make
sure that the total of all products plugged into the wall outlet
does not exceed 15 amperes.
Never push objects of any kind into your printer because they
may touch dangerous voltage points or short out parts that could
result in a risk of fire or electric shock.
Except as specifically explained in the user’s manual, do not
attempt to repair the printer yourself. This could expose you to
dangerous voltage points or other risks, Refer all servicing in
those compartments to service personnel.
222

LI Unplug the printer from the wall outlet and have it repaired by a
qualified service person under the following conditions:
When the power cord or plug is damaged or frayed
If liquid has been spilled into it
If it has been exposed to rain or water
If it does not operate normally when the operating instructions
are followed. Adjust only those controls that are covered by the
operating instructions since improper adjustment of other
controls may result in damage and will often require extensive
work by a qualified technician to restore the printer to normal
operation.
If it has been dropped or the cabinet has been damaged
If it exhibits a distinct change in performance, indicating a need
for service.
Where United States Users Can Get Help
Epson America provides local customer support and service through
a nationwide network of authorized Epson dealers and Service
Centers.
Epson also provides the following support services through the
Epson Connection at
[phone]
Assistance in locating your nearest Authorized Epson Reseller or
Service Center
Technical assistance with the installation, configuration, and
operation of Epson products
Information on ESC/P 2 drivers for your software
Sales of the ESC/P reference manual, which contains
comprehensive information on ESC/P 2 commands
Epson technical information library fax service
Product literature with technical specifications on our current
and new products
Sales of ribbons, supplies, parts, documentation, and accessories
for your Epson product
Customer Relations
Information about user groups
iv

Tips for Printing on Single Sheets
There are a few things you should know about printing on single
sheets as opposed to continuous paper. When you print on single
sheets, you may notice that your printer prints the first page of your
file correctly but then prints too low on the next page, or that it
prints the last few lines from one page onto the next.
These differences in print position are easy to adjust; you can simply
change some of the settings in your application program as
described below to get the right results.
1. When you install an application program, it normally asks
you what printer you are using. Make sure you choose the
correct printer. See Chapter 1 for the right printer to choose.
2. Many programs include an option to set the maximum lines
per page. If your program has a lines-per-page setting and
you are using 8.5x11-inch paper, set the lines per page to
61;
for A4, try 65.
Note:
Tofind fhe right lines-per-page seffingfor paper that is not 8.5~12,
create a test document using your application program. Set your fop
and bottom margins to 0 and then create a file of numbered linesfrom
2 to 66. When you print yourfile, notice the last number printed on
fhe first page. This is your maximum lines-per-page setting.
3. If your program doesn’t have a lines-per-page setting, try
decreasing the top margin or increasing the bottom margin,
or both, until you get the results you want.
4. You can also try adjusting the form length setting. For an
8.5x11-inch page, try setting the form length at 10 inches
(10.5 inches for A4).
5. Some programs also let you indicate whether you are using
single sheets or continuous paper. Make sure you choose
single sheets.
V

Contents
lntroduction
Features
...........................................................................................
1
How to Use This Manual..............................................................
2
Warnings, Cautions, and Notes ...................................................
2
Chapter 11
Setting Up Your Printer
About YourInk Jet Printer..................................................................
l-2
Afew precautions........................................................................
l-2
Choosing the right paper............................................................
l-3
Unpacking the Printer..........................................................................
l-4
Attaching the paper support ......................................................
l-5
Choosing a Place for the Printer .........................................................
l-6
Plugging in the Printer
.........................................................................
l-7
Installing the Ink Cartridge.................................................................
l-8
Testing the Printer
................................................................................
l-13
Loading paper in the paper feeder............................................
l-13
Running the self test....................................................................
l-14
Connecting the Printer to Your Computer........................................
l-15
Setting Up Your Software Programs ..................................................
l-17
Tips for Using the Paper Feeder.........................................................
l-18
Chapter 2 Using Other Printer Functions
Loading Paper Manually.....................................................................
2-2
Papersize
......................................................................................
2-2
Printing on single sheets.............................................................
2-2
Printing on envelopes.................................................................
2-4
Operatingthe Control Panel..............................................................
.2-6
Indicator lights.............................................................................
2-6
Buttons
.........................................................................................
.2-7
vi

Controlling
the Page with MicroFeed..............................................
.2-8
Adjusting
the loading position..................................................2-9
Adjusting
the print position.......................................................2-10
Selecting Character Fonts...................................................................
.2-11
ScalableFonts
...............................................................................2-12
Condensedprinting.....................................................................2-12
Using the Default-Settings
Mode ......................................................
.2-13
Defaultsettings
descriptions......................................................2-14
Changing
the default settings...................................................
.2-15
Chapter 3 Mainfenunce and Troubleshooting
Replacingthe Ink Cartridge................................................................3-2
Cleaning thePrint Head......................................................................3-3
Cleaning
the
Printer..............................................................................3-4
Transporting the Printer.....................................................................,3-4
Troubleshooting....................................................................................3-5
Power supply...............................................................................3-5
Printing.........................................................................................
.3-6
Paper handling.............................................................................3-10
Appendix
Technical Specifications......................................................................
A-2
Printerspecifications..................................................................
A-2
Interface
specifications...............................................................
A-7
Initialization................................................................................
A-11
Command Summary...........................................................................
A-13
Sending printercommands.......................................................
A-13
Using
the commandsummary.................................................
A-13
General
operation
.......................................................................
A-13
Paper feeding..............................................................................
A-14
Page format..................................................................................
A-14
Print position motion.................................................................
A-15
Font selection...............................................................................
A-15
Font enhancement......................................................................
A-17
Spacing.........................................................................................
A-17
Character handling.....................................................................
A-18
vii

Bitimage ......................................................................................
A-20
Graphics.......................................................................................
A-21
CharacterTables
..................................................................................
A-21
Glossary
Index
.
VZZZ

Your new Epson@ printer is a 48-nozzle ink jet printer, ideal for
quiet, high-speed printing.
Features
Your printer offers the following features:
High print quality. Epson’s new ink jet technology delivers
crisp
360 x 360 dots per inch (dpi) text and graphics.
Flexible paper handling. Use the built-in paper feeder to
load up to
100 sheets automatically. You can also insert
envelopes or single pages manually without removing the
paper supply.
Fast printing speed. You can print up to 180 characters per
second in
12-cpi letter quality (LQ) mode.
Quiet printing. Ink jet technology helps maintain a quiet
working environment.
Compact, streamlined design. Suited to the office or home
environment, its small footprint conserves your work space.
Epson ESC/P 2
TM.
This enhanced printer control language
adds scalable fonts and improved graphics capability.
Compatibility. Supports the Epson
ESC/P@ commands
widely used in application programs written for other
Epson printers.
Convenience. Drop-in ink cartridge prints up to
700 pages
at
1000 characters/page.
Introduction 1

How to Use This Manual
Here’s what you’ll find in this book:
CI Chapter 1 describes how to unpack and set up the printer.
It also describes how to load the paper feeder and print a
self test. Be sure to read and follow these instructions.
Cl Chapter 2 contains information that you will need to use
special printer functions. It explains how to load paper
manually and change printer settings from the control
panel.
LI Chapter 3 contains maintenance and troubleshooting
information. If the printer does not operate properly or you
have difficulties, see this chapter.
LI The Appendix includes the printer specifications,
commands, and character tables.
CI A glossary of printer terms and an index are at the end.
Warnings, Cautions, and Notes
Warnings nzusf be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your
equipment.
Notes contain important information and useful tips on the operation
of your printer.
2 Introduction

Chapter 1
Setting Up Your Printer
About Your Ink Jet Printer.................................................................. 1-2
A few precautions.......................................................................
1-2
Choosing the right paper........................................................... 1-3
Unpacking
thePrinter ......................................................................... 1-4
Attachingthe papersupport......................................................
l-5
Choosing a Place for the Printer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . l-6
Plugging inthePrinter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . l-7
Installing the Ink Cartridge . . . .,............................................................
l-8
Testing thePrinter .................................................................................
l-13
Loading paperin the paper
feeder ........................................... . l-13
Running theselftest ....................................................................
l-14
Connecting the Printer to Your Computer ,,...................................... l-15
Setting Up Your Software Programs
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . l-17
Tipsfor Using thePaper Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . l-18
Setting Up Your Printer 1-1

About Your Ink Jet Printer
If you’re new to ink jet printers, you may wonder how they
differ from dot matrix or laser printers. Two noticeable benefits
of this technology are high print quality and quiet printing.
An ink jet printer produces cost-effective, quality print results.
When you use the right paper, you get crisp, laser-sharp
printouts usually associated with laser printers. And the ink
cartridge inside your printer is easier to replace and more
affordable than the toner cartridges used by lasers.
Inside the ink jet print head, tiny spray units, or jets, draw ink
from the cartridge and then propel them onto the page in the
form of characters or graphics. Because the print head doesn’t
strike the page as it prints, it is much quieter than an impact
printer such as a dot-matrix.
A few precautions
Even if you are familiar with other types of printers, be sure to
read through the following list of precautions to operate your
ink jet printer safely and efficiently:
CI Under normal circumstances, ink will not come out of the
cartridge. If it does get on your skin, wash it off with soap
and water. If it gets in your eyes, flush them immediately
with water.
0 Keep the ink cartridges out of the reach of children.
Cl Do not dismantle the ink cartridges or try to refill them.
Ll Once you install the ink cartridge, do not open the clamp or
remove the ink cartridge except to replace it with a new
one. The cartridge may become unusable otherwise.
CI Install the ink cartridge immediately after you remove it
from its package. Leaving the cartridge unpacked for a long
time before use may result in poor print quality.
1-2 Setting Up Your Printer

0
0
0
0
0
0
Install the ink cartridge immediately after you remove it
from its package. Leaving the cartridge unpacked for a long
time before use may result in poor print quality.
Do not use an ink cartridge beyond its rated life expectancy.
Ink cartridges are good up to the date printed on the
cartridge carton.
When moving the ink cartridge from a cold place to a warm
one, let it sit for about one hour until the ink warms to the
new temperature.
Do not turn off the printer while printing or before the print
head is capped. (The print head is capped when it is in the
far right position.) The print head caps automatically if the
printer receives no data for several seconds. You can also
cap the print head by pressing the
PAUSE button.
Do not put your hand inside the printer or touch the
cartridge during printing.
Before transporting the printer, make sure the print head is
capped, and do not remove the ink cartridge.
Choosing the right paper
One of the keys to getting great results with your ink jet printer
is selecting the right paper. Paper absorbency is an especially
important consideration. With paper that is too absorbent, the
ink can bleed slightly, causing characters to blur. However,
with paper that is not absorbent enough, the ink may take too
long to dry and smear easily.
The finish and thickness of the paper are also important. Avoid
paper that has a rough finish or a slick, coated finish. Also,
avoid paper that is too thick or too thin. See the paper
specifications in the Appendix for more information.
Most correspondence-quality paper works in your printer
without problems. However, it is a good practice to test any
paper or envelopes in your printer before buying large
quantities.
Setting Up Your Printer 1-3

To test a supply of paper, take a single sheet from the package
and load it in the printer. Perform the self test and check the
results. You should test both sides of the paper to determine
which gives you the best quality printing. If the ink does not
bleed or smear, the paper should be suitable for use with your
printer.
Because the drying speed for the ink depends on the pattern
being printed, the type of paper used, and the temperature and
humidity, some smudging or streaking may occur under
certain conditions. If the ink does not dry quickly enough, try
removing sheets one at a time as they finish printing.
Note:
Ink jet printers me plrrticulmdy sensitizle to the condition ofyour
paper. Keep unused paper in its origind pnckqing rrznterial and store
it in 0 cool, dry plnce.
Unpacking the Printer
Your printer box should include these items:
Ink cartridge
1-4
Setting Up Your Printer
Paper support
Power cord

In some locations, the power cord comes attached to the printer.
The shape of the AC plug varies by country; be sure the plug
included is the right shape for your location.
You must remove all packing and protective materials packed
with your printer before you can set it up and turn on the
power. Follow the directions on the Notice Sheet (inserted in
your printer) to remove these materials.
Save all of the packaging and the protective materials in case
you ever need to transport the printer.
Attaching the paper support
You should install the paper support before you begin using the
printer. To install it, push the paper support notches onto the
mounting posts on the printer case.
Setting Up Your Printer 1-5

Choosing a Place for the Printer
When selecting a location for your printer, follow these
guidelines:
Place the printer on a flat, horizontal, stable surface. If the
printer is tilted or at an angle, it cannot operate properly.
Place the printer close enough to the computer for the
interface cable to reach it easily.
Leave adequate room for easy operation and maintenance.
Avoid using or storing the printer in places subject to rapid
changes in temperature and humidity. Also keep it away
from direct sunlight, strong light sources, or heat
generating devices.
Avoid places subject to shocks and vibrations.
Place the printer where you can easily unplug the power
cord.
Avoid electrical outlets controlled by wall switches or
automatic timers. Also, avoid outlets on the same circuit as
large motors or other appliances that can cause fluctuations
in line voltage.
Keep the entire computer system away from potential
sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
Use a grounded power outlet; do not use an adapter plug.
If you plan to use a printer stand, follow these guidelines:
Cl Use a stand that supports at least 9.6 kg (21.2 lbs).
0 Never use a stand that tilts the printer. It should always be
kept level.
Q Place cables so they do not interfere with paper feeding;
secure them to a leg of the stand if possible.
1-6
Setting Up Your Printer

Plugging in the Printer
1. Make sure that the power switch is turned off. It is off when
the 0 side of the switch is pressed down.
2. Check the label on the back of the printer to make sure the
voltage required by the printer matches that of your
electrical outlet. Also, make sure that you have the correct
power cable for your power source.
Caution:
It is not possible to adjust the printerfor use at another
voltage. lf the rated voltage and your outlet voltage do not
match, contact your dealer for assistance. Do not plug in the
power cord.
3. If the power cord is not attached to the printer, connect it to
the AC inlet on the back of the printer.
4. Plug the power cord into a properly grounded electrical
outlet.
Setting Up Your Printer
1-7

Each ink cartridge contains enough ink to print about 700
pages. The exact number of pages a single cartridge can print
varies according to the amount of text and graphics on each
page.
El
Cautiow
The iuk cartridge is a self-contained unit. Under ordinary use,
ink will not leak from the cartridge. If ink does get on Tour
hands, wash them thoroughly with soap and water. lf mk gets
iuto l/our et/es, flush them immediately with water.
Installing the Ink Cartridge
The first time you use your new printer, you need to charge the
ink delivery system with ink. You need to perform this
operation only once.
To prolong the life of your ink cartridge...
Ll Always wait until the print head stops moving before
you turn off the printer. (To stop printing quickly, press
PAUSE and then turn off the printer.)
Cl Never remove the ink cartridge except to replace it with a
new one.
tJ Perform the cleaning cycle only if print quality has
declined.
U Don’t move the print head by hand.
Cl Leave the cartridge sealed until just before you install it.
Install the ink cartridge as follows:
1-8 Setting Up Your Printer