Epson WF-R4640 User manual

WF-R4640 User's Guide

Contents
WF-R4640 User's Guide............................................................................................................................ 15
Product Basics .......................................................................................................................................... 16
Using the Control Panel ..................................................................................................................... 16
Control Panel Buttons and Lights.................................................................................................. 17
Status Icon Information............................................................................................................. 18
Status Button Information ......................................................................................................... 19
Setting a Password and Locking the Control Panel....................................................................... 20
Entering Characters on the LCD Screen................................................................................... 22
Using Presets............................................................................................................................ 22
Setting User Feature Restrictions (Access Control) ...................................................................... 24
Changing LCD Screen Language.................................................................................................. 26
Adjusting Control Panel Sounds.................................................................................................... 26
Adjusting the Screen Brightness.................................................................................................... 27
Turning Off the Operation Time Out Setting .................................................................................. 28
Preventing PC Connection via USB .............................................................................................. 29
Product Parts Locations..................................................................................................................... 30
Product Parts - Top........................................................................................................................ 31
Product Parts - Inside.................................................................................................................... 33
Product Parts - Back...................................................................................................................... 34
Using Eco Mode and Other Power Saving Settings ........................................................................... 34
Changing the Eco Settings............................................................................................................ 35
Changing the Sleep Timer Settings............................................................................................... 35
Changing the Power Off Timer Settings ........................................................................................ 36
Epson Connect Solutions for Smartphones, Tablets, and More......................................................... 37
Using Epson Email Print ............................................................................................................... 38
Using the Epson iPrint Mobile App ................................................................................................ 38
Using Epson Remote Print ........................................................................................................... 39
Using Epson Scan to Cloud........................................................................................................... 39
Using AirPrint .................................................................................................................................... 40
Using Google Cloud Print................................................................................................................... 40
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Setting Up Google Cloud Print on a Chromebook ......................................................................... 41
Wi-Fi or Wired Networking........................................................................................................................ 43
Wi-Fi Infrastructure Mode Setup......................................................................................................... 43
Selecting Wireless Network Settings From the Control Panel ....................................................... 44
Wi-Fi Direct Mode Setup .................................................................................................................... 46
Enabling Wi-Fi Direct Mode........................................................................................................... 47
Wi-Fi Protected Setup (WPS)............................................................................................................. 49
Using WPS to Connect to a Network............................................................................................. 50
Printing a Network Status Sheet......................................................................................................... 51
Changing or Updating Network Connections ..................................................................................... 52
Accessing the Web Config Utility................................................................................................... 52
Changing a USB Connection to a Wi-Fi Connection...................................................................... 53
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 53
Connecting to a New Wi-Fi Router ................................................................................................ 54
Configuring Email Server Settings................................................................................................. 54
Disabling Wi-Fi Features............................................................................................................... 56
Loading Paper ........................................................................................................................................... 57
Loading Paper in the Cassette........................................................................................................... 57
Loading Paper and Envelopes in the Rear Paper Feed Slot .............................................................. 61
Paper Loading Capacity..................................................................................................................... 65
Available Epson Papers..................................................................................................................... 66
Paper or Media Type Settings - Printing Software.............................................................................. 68
Selecting the Paper Settings for Each Source - Control Panel........................................................... 69
Paper Type Settings - Control Panel ............................................................................................. 70
Selecting Default Paper Settings - Administrator................................................................................ 71
Selecting the Default Printer Settings............................................................................................ 71
Paper Source Settings Options................................................................................................. 72
Setting the Universal Print Settings ............................................................................................... 73
Universal Print Settings Options ............................................................................................... 74
Placing Originals on the Product............................................................................................................. 76
Placing Originals on the Scanner Glass............................................................................................. 76
Placing Originals in the Automatic Document Feeder........................................................................ 77
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Copying...................................................................................................................................................... 80
Copying Documents or Photos........................................................................................................... 80
Copying Options................................................................................................................................. 81
Printing from a Computer......................................................................................................................... 84
Printing with Windows........................................................................................................................ 84
Selecting Basic Print Settings - Windows...................................................................................... 84
Paper Source Options - Windows............................................................................................. 87
Print Quality Options - Windows ............................................................................................... 87
Multi-Page Printing Options - Windows..................................................................................... 87
Selecting Double-sided Printing Settings - Windows..................................................................... 88
Double-sided Printing Options - Windows................................................................................. 90
Print Density Adjustments - Windows....................................................................................... 91
Selecting Additional Layout and Print Options - Windows............................................................. 92
Custom Color Correction Options - Windows............................................................................ 94
Image Options and Additional Settings - Windows.................................................................... 95
Header/Footer Settings - Windows........................................................................................... 96
Selecting a Printing Preset - Windows........................................................................................... 97
Selecting Extended Settings - Windows........................................................................................ 98
Extended Settings - Windows................................................................................................... 99
Printing Your Document or Photo - Windows............................................................................... 100
Locking Printer Settings - Windows............................................................................................. 101
Administrator Lock Settings.................................................................................................... 103
Entering a User ID and Password for Printing ............................................................................. 104
Selecting Default Print Settings - Windows.................................................................................. 105
Changing the Language of the Printer Software Screens....................................................... 106
Changing Automatic Update Options .......................................................................................... 107
Printing with OS X ............................................................................................................................ 108
Selecting Basic Print Settings - OS X ......................................................................................... 109
Paper Source Options - OS X................................................................................................. 113
Print Quality Options - OS X.................................................................................................... 113
Print Options - OS X................................................................................................................ 113
Selecting Page Setup Settings - OS X......................................................................................... 114
Selecting Print Layout Options - OS X......................................................................................... 115
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Selecting Double-sided Printing Settings - OS X......................................................................... 116
Double-sided Printing Options and Adjustments - OS X......................................................... 117
Managing Color - OS X................................................................................................................ 118
Color Matching and Color Options - OS X............................................................................... 119
Selecting Printing Preferences - OS X......................................................................................... 120
Printing Preferences - OS X.................................................................................................... 121
Printing Your Document or Photo - OS X..................................................................................... 122
Checking Print Status - OS X.................................................................................................. 122
Cancelling Printing Using a Product Button...................................................................................... 123
Scanning.................................................................................................................................................. 124
Starting a Scan................................................................................................................................. 124
Starting a Scan Using the Product Control Panel........................................................................ 124
Scanning to Email................................................................................................................... 126
Scanning to a Network Folder or FTP Server.......................................................................... 128
Control Panel Scanning Options............................................................................................. 130
Creating Contacts for Scanning.............................................................................................. 132
Adding and Assigning Scan Jobs............................................................................................ 134
Starting a Scan with Document Capture Pro or Document Capture ............................................ 135
Starting a Scan Using the Epson Scan Icon................................................................................ 138
Starting a Scan from a Scanning Program................................................................................... 140
Selecting Epson Scan Settings ........................................................................................................ 142
Scan Modes................................................................................................................................. 142
Selecting the Scan Mode............................................................................................................. 143
Scanning in Office Mode.............................................................................................................. 143
Available Document Source Settings - Office Mode................................................................ 146
Selecting a Scan Area - Office Mode ...................................................................................... 146
Available Image Adjustments - Office Mode ........................................................................... 149
Scanning in Professional Mode................................................................................................... 150
Available Document Source Settings - Professional Mode..................................................... 153
Available Image Types - Professional Mode........................................................................... 153
Selecting a Scan Area - Professional Mode............................................................................ 154
Available Image Adjustments - Professional Mode................................................................. 157
Selecting a Scan Size - Professional Mode............................................................................. 159
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Image Preview Guidelines........................................................................................................... 162
Scan Resolution Guidelines ........................................................................................................ 162
Selecting Scan File Settings........................................................................................................ 164
Available Scanned File Types and Optional Settings.............................................................. 166
Scanning with OS X Using Image Capture....................................................................................... 167
Available Scan Settings - OS X Image Capture........................................................................... 169
Scanning Special Projects................................................................................................................ 170
Scanning to a SharePoint Server or Cloud Service..................................................................... 170
Scanning Multi-Page Originals as Separate Files........................................................................ 172
Entering a User ID and Password for Scanning - Windows.............................................................. 173
Faxing....................................................................................................................................................... 175
Connecting a Telephone or Answering Machine.............................................................................. 175
Setting Up Fax Features .................................................................................................................. 178
Setting Up Basic Fax Features.................................................................................................... 178
Selecting Your Country or Region........................................................................................... 178
Selecting the Date and Time................................................................................................... 180
Using the Fax Setup Wizard ................................................................................................... 182
Selecting the Line Type........................................................................................................... 184
Setting the Number of Rings to Answer .................................................................................. 186
Selecting Advanced Fax Settings................................................................................................ 188
User Default Settings - Fax..................................................................................................... 190
Send Settings - Fax................................................................................................................. 191
Receive Settings - Fax............................................................................................................ 191
Output Settings - Fax.............................................................................................................. 192
Basic Settings - Fax................................................................................................................ 194
Security Settings - Fax............................................................................................................ 195
Setting Up Fax Features Using the Fax Utility - Windows............................................................ 196
Setting Up Fax Features Using the Fax Utility - OS X.................................................................. 197
Setting Up Contacts and Contact Groups......................................................................................... 198
Setting Up Contacts Using the Product Control Panel................................................................. 198
Creating a Contact.................................................................................................................. 199
Editing or Deleting a Contact .................................................................................................. 201
Creating a Contact Group....................................................................................................... 202
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Editing or Deleting a Contact Group........................................................................................ 204
Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows............................................ 206
Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X.................................................. 210
Sending Faxes................................................................................................................................. 212
Sending Faxes from the Product Control Panel........................................................................... 212
Sending a Fax Using the Keypad, Contact List, or History...................................................... 212
Fax Sending Options .............................................................................................................. 214
Sending a Fax at a Specified Time ......................................................................................... 216
Sending a Fax on Demand ..................................................................................................... 217
Sending a Stored Fax ............................................................................................................. 218
Dialing Fax Numbers from a Connected Telephone ............................................................... 219
Sending Faxes Using the Fax Utility - Windows .......................................................................... 220
Sending Faxes Using the Fax Utility - OS X................................................................................. 223
Receiving Faxes............................................................................................................................... 226
Fax Reception ............................................................................................................................. 226
Receiving Faxes Automatically ................................................................................................... 227
Receiving Faxes Manually........................................................................................................... 227
Forwarding Received Faxes........................................................................................................ 228
Receiving a Fax by Polling .......................................................................................................... 230
Viewing a Fax on the LCD Screen............................................................................................... 231
Checking Fax Status ....................................................................................................................... 231
Printing Fax Reports......................................................................................................................... 232
Fax Report Options ..................................................................................................................... 233
Using USB Flash Drives With Your Product ......................................................................................... 234
Inserting a USB Flash Drive............................................................................................................. 234
USB Device File Specifications ................................................................................................... 234
Removing a USB Flash Drive........................................................................................................... 235
Viewing and Printing From the LCD Screen..................................................................................... 235
Printing JPEG Photos.................................................................................................................. 235
Printing TIFF Files ...................................................................................................................... 237
Printing PDF Files ....................................................................................................................... 238
Photo Adjustment Options - Device Mode................................................................................... 238
Print Setting Options - Device Mode............................................................................................ 239
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Transferring Files on a USB Flash Drive .......................................................................................... 240
Setting Up File Sharing for File Transfers From Your Computer ................................................. 240
Transferring Files from a USB Flash Drive to Your Computer ..................................................... 241
Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes....................................................... 243
Check Ink and Maintenance Box Status........................................................................................... 243
Checking Ink Status on the LCD Screen...................................................................................... 243
Checking Ink and Maintenance Box Status With Windows.......................................................... 244
Checking Ink and Maintenance Box Status with OS X................................................................. 247
Purchase Epson Ink and Maintenance Box...................................................................................... 248
Ink Supply Units (Ink Packs) and Maintenance Box Part Numbers ............................................. 248
Removing and Installing Ink Packs................................................................................................... 249
Printing with Black Ink and Expended Color Ink Packs .................................................................... 253
Printing with Expended Color Ink Packs - Windows .................................................................... 253
Printing with Expended Color Ink Packs - OS X........................................................................... 254
Conserving Low Black Ink with Windows ......................................................................................... 255
Replacing the Maintenance Box....................................................................................................... 256
Adjusting Print Quality............................................................................................................................ 259
Print Head Maintenance................................................................................................................... 259
Print Head Nozzle Check............................................................................................................. 259
Checking the Nozzles Using the Product Control Panel ......................................................... 259
Checking the Nozzles Using a Computer Utility...................................................................... 261
Print Head Cleaning .................................................................................................................... 263
Cleaning the Print Head Using the Product Control Panel...................................................... 264
Cleaning the Print Head Using a Computer Utility................................................................... 265
Flushing the Ink Tubes............................................................................................................ 267
Print Head Alignment ....................................................................................................................... 268
Aligning the Print Head Using the Product Control Panel............................................................ 269
Aligning the Print Head Using a Computer Utility......................................................................... 270
Cleaning the Paper Guide................................................................................................................ 272
Cleaning and Transporting Your Product ............................................................................................. 274
Cleaning Your Product..................................................................................................................... 274
Transporting Your Product............................................................................................................... 276
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Solving Problems.................................................................................................................................... 279
Checking for Software Updates........................................................................................................ 279
Product Status Messages ................................................................................................................ 280
Status Menu Error Codes................................................................................................................. 281
Running a Product Check ................................................................................................................ 284
Resetting Control Panel Defaults ..................................................................................................... 286
Solving Setup Problems................................................................................................................... 287
Product Does Not Turn On or Off................................................................................................. 288
Noise After Ink Installation........................................................................................................... 288
Software Installation Problems.................................................................................................... 288
Solving Network Problems............................................................................................................... 289
Product Cannot Connect to a Wireless Router or Access Point .................................................. 289
Network Software Cannot Find Product on a Network................................................................. 290
Product Does Not Appear in OS X Printer Window...................................................................... 291
Cannot Print Over a Network....................................................................................................... 292
Cannot Scan Over a Network...................................................................................................... 293
Solving Copying Problems............................................................................................................... 294
Product Makes Noise, But Nothing Copies.................................................................................. 294
Product Makes Noise When It Sits for a While............................................................................. 295
Originals Do Not Feed From the Automatic Document Feeder.................................................... 295
Solving Paper Problems................................................................................................................... 295
Paper Feeding Problems............................................................................................................. 296
Paper Jam Problems Inside the Product ..................................................................................... 297
Paper Jam Problems in the Rear Paper Feed Slot...................................................................... 298
Paper Jam Problems in the Cassette .......................................................................................... 298
Paper Jam Problems in the Duplexer (Rear Cover)..................................................................... 300
Document Jams in the Automatic Document Feeder................................................................... 302
Paper Ejection Problems............................................................................................................. 305
Solving Problems Printing from a Computer..................................................................................... 305
Nothing Prints.............................................................................................................................. 305
Product Icon Does Not Appear in Windows Taskbar................................................................... 306
Printing is Slow............................................................................................................................ 307
Solving Page Layout and Content Problems.................................................................................... 308
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Inverted Image............................................................................................................................. 309
Too Many Copies Print................................................................................................................ 309
Blank Pages Print........................................................................................................................ 309
Incorrect Margins on Printout....................................................................................................... 310
Incorrect Characters Print............................................................................................................ 310
Incorrect Image Size or Position.................................................................................................. 311
Slanted Printout........................................................................................................................... 311
Solving Print Quality Problems......................................................................................................... 312
White or Dark Lines in Printout.................................................................................................... 312
Blurry or Smeared Printout.......................................................................................................... 313
Faint Printout or Printout Has Gaps............................................................................................. 314
Grainy Printout............................................................................................................................. 315
Incorrect Colors........................................................................................................................... 316
Solving Scanning Problems ............................................................................................................. 317
Scanning Software Does Not Operate Correctly ......................................................................... 317
Cannot Start Epson Scan............................................................................................................ 318
Solving Scanned Image Quality Problems....................................................................................... 318
Image Consists of a Few Dots Only............................................................................................. 319
Line of Dots Appears in All Scanned Images............................................................................... 319
Straight Lines in an Image Appear Crooked................................................................................ 320
Image is Distorted or Blurry......................................................................................................... 320
Image Colors are Patchy at the Edges ........................................................................................ 320
Image is Too Dark ....................................................................................................................... 321
Back of Original Image Appears in Scanned Image .................................................................... 321
Ripple Patterns Appear in an Image............................................................................................ 321
Scanned Image Colors Do Not Match Original Colors................................................................. 321
Scan Area is Not Adjustable in Thumbnail Preview..................................................................... 322
Scanned Image Edges are Cropped ........................................................................................... 322
Solving Faxing Problems.................................................................................................................. 322
Cannot Send or Receive Faxes................................................................................................... 323
Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 325
Fax Memory Full Error Appears................................................................................................... 325
Sent Fax Quality is Poor.............................................................................................................. 326
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Sent Fax is Received in an Incorrect Size ................................................................................... 326
Received Fax Quality is Poor ...................................................................................................... 327
Received Fax is Not Printed........................................................................................................ 327
Solving USB Flash Drive Problems.................................................................................................. 327
Cannot View or Print from a USB Flash Drive.............................................................................. 327
Cannot Save Files on a USB Flash Drive.................................................................................... 328
Cannot Transfer Files To or From a USB Flash Drive ................................................................. 328
When to Uninstall Your Product Software ........................................................................................ 329
Uninstalling Product Software - Windows.................................................................................... 329
Uninstalling Product Software - OS X.......................................................................................... 330
Where to Get Help............................................................................................................................ 331
Technical Specifications ........................................................................................................................ 332
Windows System Requirements ...................................................................................................... 332
OS X System Requirements............................................................................................................. 333
Printing Specifications...................................................................................................................... 333
Scanning Specifications................................................................................................................... 334
Automatic Document Feeder (ADF) Specifications.......................................................................... 334
Fax Specifications............................................................................................................................ 335
Paper Specifications ........................................................................................................................ 335
Printable Area Specifications ........................................................................................................... 336
Ink Pack Specifications .................................................................................................................... 338
Dimension Specifications................................................................................................................. 338
Electrical Specifications ................................................................................................................... 339
Environmental Specifications........................................................................................................... 339
Interface Specifications.................................................................................................................... 340
Network Interface Specifications...................................................................................................... 340
Safety and Approvals Specifications................................................................................................ 341
Notices ..................................................................................................................................................... 343
General Product Safety Instructions................................................................................................. 343
Ink Pack Safety Instructions ........................................................................................................ 345
LCD Screen Safety Instructions................................................................................................... 345
Wireless Connection Safety Instructions..................................................................................... 346
Telephone Equipment Safety Instructions................................................................................... 346
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FCC Compliance Statement............................................................................................................. 346
Software Notice................................................................................................................................ 349
Trademarks...................................................................................................................................... 397
Copyright Notice............................................................................................................................... 398
libTIFF Software Acknowledgment.............................................................................................. 398
A Note Concerning Responsible Use of Copyrighted Materials................................................... 399
Default Delay Times for Power Management for Epson Products............................................... 399
Copyright Attribution.................................................................................................................... 399
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WF-R4640 User's Guide
Welcome to the WF-R4640 User's Guide.
For a printable PDF copy of this guide, click here.
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Product Basics
See these sections to learn about the basic features of your product.
Using the Control Panel
Product Parts Locations
Using Eco Mode and Other Power Saving Settings
Epson Connect Solutions for Smartphones, Tablets, and More
Using AirPrint
Using Google Cloud Print
Using the Control Panel
See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights
Setting a Password and Locking the Control Panel
Setting User Feature Restrictions (Access Control)
Changing LCD Screen Language
Adjusting Control Panel Sounds
Adjusting the Screen Brightness
Turning Off the Operation Time Out Setting
Preventing PC Connection via USB
Parent topic: Product Basics
16

Control Panel Buttons and Lights
1The power button and light
2The home button
3The Interrupt button
4The Reset button
5The Stop button
6 The LCD screen
7The back button
8 The Status button and lights
9 The numeric keypad
10 The Cclear button
11 The B&W button
12 The Color button
17

Status Icon Information
Status Button Information
Parent topic: Using the Control Panel
Status Icon Information
Your product may display status icons on the LCD screen for certain product status conditions. Press
to view or change the current network settings.
Icons Description
Displays additional information or instructions, such as on loading paper or placing a
document.
A document is in the Automatic Document Feeder (ADF).
One or more of the ink cartridges are running low on ink or the maintenance box is nearly full.
Press the Status button to open the Status Menu, select Printer Information, and check the
status of the consumables.
One or more of the ink cartridges are expended or the maintenance box is full.
Press the Status button to open the Status Menu, select Printer Information, and check the
status of the consumables.
Unread or unprinted fax data is stored in the product. If you have set up the product to save
received faxes on a computer or external storage device, this icon may also indicate that
received faxes have not been saved on the computer or storage device.
Fax memory usage.
Fax memory is full. Delete received faxes you have already read or printed. If you have set up
the product to save received faxes on a computer or external storage device, turn on the
computer or connect the storage device to the product.
A Wi-Fi or an Ethernet connection is being processed.
No Ethernet connection.
An Ethernet connection has been established.
18

Icons Description
No Wi-Fi connection.
A Wi-Fi network error has occurred or the product is searching for a connection.
A Wi-Fi connection has been established. The number of bars indicates the connection's signal
strength.
An Ad hoc connection has been established.
A Wi-Fi Direct mode connection has been established.
A Simple AP mode connection has been established.
Access to the product's functions are restricted to authorized users. Press the icon to log in to
the printer. (You need to enter a user name and password.) Contact your administrator if you
do not know the login information.
Access to the product's functions are restricted to authorized users and a user is currently
logged in. Press the icon to log out.
Parent topic: Control Panel Buttons and Lights
Status Button Information
Press the Status button on the control panel to view the current product and job status.
Function Description
Printer Information Displays the status of consumables and any errors that have occurred
with the product. Select the error from the list to display the error
message.
Job Monitor Displays the current job and any jobs waiting to be processed.
Job History Displays the job history and any error codes for failed jobs in the
history.
Job Storage Select Inbox to display received faxes stored in the product's history.
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Function Description
Confidential Job Displays jobs that require a password to print.
Parent topic: Control Panel Buttons and Lights
Setting a Password and Locking the Control Panel
You can set an administrator password to lock the following settings and prevent them from being
changed:
• System Administration Setup settings
• Eco mode settings
• Presets
• Contacts
Note: For more information on administration settings, see the Administrator's Guide.
1. Press the home button, if necessary.
2. Select Setup.
You see a screen like this:
3. Scroll down and select Admin Settings.
4. Select Admin Password.
5. Select Register.
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