Epson Stylus Color 980 Installation guide

CPD-10632
Printer Basics
Printer Basics
EPSON Stylus Color 980
EPSON Stylus Color 980
Printer Basics
Printer Basics

EPSON Stylus®Color 980
EPSON Stylus®Color 980
EPSON Ink Jet Papers
Use EPSON paper and inks to get the same photo quality results that earn EPSON printers all of their
awards! EPSON papers are specially coated to work with EPSON’s quick drying inks. You’ll notice that
when prints come out of your printer, you can immediately handle them. There is no drying time, no
smearing or smudging, and your image is clean and smooth.
Here are your EPSON ink cartridges and just a few of EPSON’s papers:
Photo Quality Ink Jet Paper
Bright white, with a smooth matte finish to create your best impression.
Perfect for presentations, newsletters, and all your photo and craft projects.
Photo Paper and Panoramic Photo Paper
Photo quality, heavier weight glossy paper available in a variety of sizes.
Perfect for color photo keepsakes of snapshots, framed art, banners,
and panoramics.
EPSON Ink Cartridges
For best results, always use
genuine EPSON ink cartridges.
Black: T003011 • Color: T005011
For more information on other Epson products and
fun project ideas, look for the EPSON Print Lab Series at
www.epson.com
See the inside back cover for a list of EPSON papers and ordering information

Printer Basics
Printed on recycled paper
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vi
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other
printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.
Trademarks
EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION.
Fix-it Flix and Print Lab are service marks, and Epson Software, EPSON Store, and PhotoEnhance are trademarks
of EPSON America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
CPD-10632
Copyright © 2000 by Epson America, Inc. 7/00
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Contents
WELCOME! 1
About Your Software 1
About Your Documentation 2
Warnings, Cautions, Notes, and Tips 2
Viewing Your Electronic Printer Manual 3
Watching Your Printer Movies 5
PRINTING FROM START TO FINISH 7
Printing with Windows 7
Loading Paper 7
Opening the Printer Software 8
Selecting Printer Software Settings 9
Controlling Printing 11
Printing on a Macintosh 12
Loading Paper 12
Opening the Printer Software 13
Selecting Printer Software Settings 14
Controlling Printing 15
Printing on Envelopes 16
Printing on Both Sides of the Paper 17
Selecting the Correct Media Type 19
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MAINTAINING YOUR PRINTER 21
Cleaning the Print Head 21
Examining the Nozzle Check Pattern 23
Replacing an Ink Cartridge 24
Removing and Installing Ink Cartridges 25
Replacing an Outdated Ink Cartridge 27
Aligning the Print Head 29
Cleaning the Printer 30
Transporting the Printer 31
PROBLEM SOLVING 33
Diagnosing Printer Problems 33
Checking the Control Panel Lights 33
Running a Printer Check 35
Identifying Printer Parts 36
Problems and Solutions 37
Problems Setting Up the Printer or Installing Software 37
Problems with Printing 38
Problems Getting Good Print Quality 39
Problems with Paper Feeding 42
Solving Miscellaneous Printout Problems 43
Uninstalling Printer Software 44
Uninstalling Windows Software 44
Uninstalling Macintosh Software 44
Reinstalling Printer Software 45
Where To Get Help 45
EPSON Technical Support 46
Creative Software Technical Support 47
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NOTICES 49
Windows System Requirements 49
Macintosh System Requirements 50
ENERGY STAR Compliance 51
Important Safety Instructions 51
Ink Cartridge Safety Instructions 52
FCC Compliance Statement 53
Declaration of Conformity 53
Limited Warranty 54
INDEX 55
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1
Welcome!
Your EPSON Stylus®COLOR 980 printer is the ideal output device for text,
business graphics, digital photographs, and more. You can print anything from
reports and resumes to photos and greeting cards with amazing results.
EPSON®offers a variety of networking and IEEE 1394 (FireWire®) options for your
printer. Visit EPSON’s web site at www.epson.com for complete information.
About Your Software
The printer software CD-ROM that came with your printer
includes all the software you need for printing. (You must
have a CD-ROM or DVD drive installed on your computer.)
■Your printer driver runs your printer and lets you control
how your documents look. You can’t use your printer
without it.
Visit EPSON’s support web site (http://support.epson.com)
periodically and check the section for your printer to see if there is a
new driver available, free of charge, for downloading to your
computer. Download instructions are posted for your convenience.
■Your creative software includes these titles:
■ArcSoft™PhotoImpression™2000, an easy-to-use photo editing program for
enhancing and retouching your photos
■ArcSoft PhotoMontage™2000, an imaging entertainment program that lets
you create composite “montages” from a large collection of micro-images
■EPSON Software™Film Factory,
™photo management software for
organizing, enhancing, and printing your photos
■Trellix Web,
™for quickly building a multi-page web site for your family,
organization, or small business (Windows only)
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2
About Your Documentation
To set up your printer and install its software, see the Start Here poster. This book
contains system requirements, important safety information, and instructions on:
■viewing your electronic Reference Guide and Fix-it Flix printer movies
■printing with Windows®or on a Macintosh®
■maintaining the printer
■solving basic problems
For more details about printing with, maintaining, or troubleshooting your printer,
see your electronic Reference Guide, as described on page 3. To view movies showing
you how to change your ink cartridges, clean the print head, load paper, and print on
both sides of the paper, see the Fix-it Flix printer movies, as described on page 5.
Warnings, Cautions, Notes, and Tips
Please follow these guidelines:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints for better printing.
SM
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3
Viewing Your Electronic Printer Manual
Your printer software CD-ROM includes an electronic Reference Guide for your
printer. The manual is in HTML format, so you need a browser—such as Microsoft®
Internet Explorer 3.0 or later or Netscape Navigator®3.0 or later—to view it. If you
are using a different browser, the pages may not display correctly. (A browser is not
included on the printer software CD-ROM.)
You can view your electronic Reference Guide from the CD-ROM or copy it to your
hard drive and view it from there. Follow these steps:
1. Insert your printer software CD-ROM.
2. Windows: Double-click My Computer, double-click your CD-ROM or
DVD drive icon, then double-click the EPSON icon.
Macintosh: Double-click the EPSON icon in the CD-ROM window. (If the
window doesn’t open, double-click your EPSON CD-ROM icon.
The Main Menu appears:
3. Click View EPSON
Documentation. You see this
screen:
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