Epson STYLUS CPD-16671 User manual

Quick Guide
Basic Printing
Solving Problems
CPD-16671
4043405-00
C64 Quick Guide.book Page 1 Friday, August 1, 2003 9:26 AM

2
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The
information contained herein is designed only for use with this EPSON product. EPSON is not
responsible for any use of this information as applied to other equipment.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties
as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or
alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON
CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the
use of any options or any consumable products other than those designated as Original EPSON
Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
Responsible Use of Copyrighted Materials
Digital cameras, scanners, and ink jet printers, like conventional photocopiers and cameras, can be
misused by improper copying or printing of copyrighted material. While some countries’ laws
permit limited copying of copyrighted material in certain circumstances, those circumstances may
not be as broad as some people assume. EPSON encourages each user to be responsible and
respectful of the copyright laws when using digital cameras, scanners, and ink jet printers.
Trademarks
EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION.
RPM is a trademark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
Copyright © 2003 by Epson America, Inc. 8/03
Printed in USA
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3
Contents
Basic Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Printing with Macintosh OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Printing with Macintosh OS 8.6 to 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Checking the Printer’s Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Requirements and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Epson America, Inc. Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
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4Contents
C64 Quick Guide.book Page 4 Friday, August 1, 2003 9:26 AM

Basic Printing 5
Basic Printing
Before you start, make sure your printer is set up and its software is installed as
described on the Start Here sheet.
Whenever you print, make sure you do the following:
■Use the right paper.
For the best-looking photos, most vivid colors, and greatest detail, always use
genuine EPSON®papers and EPSON inks.
■Choose the right printer settings.
Your printer automatically adjusts itself for each type of paper. That’s why
printer settings are important. They tell your printer what kind of paper
you’re using and what type of print you want. Make sure you check your
printer settings every time you print.
Loading Paper
1. Open the output tray and its extension.
2. Insert your paper against the right edge of the sheet feeder, behind the tab.
3. Slide the left edge guide against the paper (but not too tightly).
Load paper
behind the tab
Press the locking
tab and slide the
left edge guide
against the paper
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6Basic Printing
Follow these guidelines when loading paper:
■Don’t load paper above the arrow on the left edge guide.
■Load the printable side face-up. It’s often brighter or whiter than the
other side.
■Always load the short edge first, even when printing in landscape mode.
■Load letterhead or preprinted paper into the printer top edge first.
■If you’re using special media, follow the instructions that came with
the media.
Printing in Windows
1. From the File menu, click Print. You see a Print window like this one:
2. Make sure EPSON Stylus C64 Series is selected.
3. Click the Properties or Preferences button. (If you see a Setup, Printer, or
Options button, click it. Then click Properties or Preferences on the
next screen.)
Click here to
open your printer
software
Select your printer here
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Printing in Windows 7
4. Select the following in the properties window:
5. Select from these Quality Options:
Draft: For rough drafts with reduced print quality
Text: For text-only documents with higher text quality
Text & Image: For documents with text and images with higher quality
Photo: For photos and graphics with good quality and speed
Best Photo: For photos or graphics with high print quality
Note:
For more information about printer settings, click the ?or Help button.
The Quality Option settings on this screen give you the best combination of quality
and speed for most prints. For the highest quality (Photo RPM) on selected papers,
click the Advanced button on the Main tab. Then see your online User’s Guide for
instructions on selecting Photo RPM.
6. Select the paper Type for the paper you’ve loaded.
7. Select other settings as shown above in step 4.
8. Click OK.
9. At the Print window, click OK or Print to start printing.
Select the type of document you’re printing
Select your
paper Type
Select your
paper Size
Select your
document or
image orientation
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8Basic Printing
Printing with Macintosh OS X
If you’re using an OS X compatible printing application, follow the steps below to
print a document. (If you’re using an application that’s compatible only with
Macintosh®Classic mode, follow the steps in “Printing with Macintosh OS 8.6 to
9.x” on page 10 instead.)
Before you begin, make sure you added your printer to the Print Center as
described on the Start Here sheet.
1. From the File menu, select Page Setup. Select the following settings:
2. Select your printer from the Format for drop-down list.
3. Select your Paper Size and Orientation.
4. Click OK to close the Page Setup window.
5. From the File menu select Print. You see a window like this one:
6. Open the Printer pull-down menu, and select your printer again. Always
check to make sure you selected the same printer you chose in the Page Setup
window.
Select your printer
from the list
Select your Paper Size
Select your document
or image orientation
Select Print Settings
from the list
Select your printer
from the list
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Printing with Macintosh OS X 9
7. Select Print Settings from the list.
8. Select the following Print Settings as necessary:
Note:
For more information about printer settings, click the Help button.
The Quality setting on this screen gives you the best combination of quality and
print speed for most prints. For the highest print quality (Photo RPM) on selected
papers, click Advanced and see your online User’s Guide for instructions on
selecting Photo RPM.
9. You can also choose other print settings by selecting these options in the
pull-down menu:
■Copies & Pages: To select the number of copies or a page range.
■Layout: To select page layout options.
■Color Management: To select ColorSync®or adjust the color controls
or gamma setting.
■Summary: To view a list of all your selections.
■Save Custom Settings: To save your selections for future use. (In OS X
10.2.x, select Save As from the Presets pull-down menu.)
10. Click Print.
Select the type of
paper you’re using
Select Color or
Black ink
Select higher
quality or faster
printing (if available)
Click Print
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10 Basic Printing
Printing with Macintosh OS 8.6 to 9.x
Before you begin, make sure you selected your printer in the Chooser as described
on the Start Here sheet.
1. From the File menu, select Page Setup. Select the following settings:
2. Click OK to close the Page Setup window.
3. From the File menu, select Print.
4. Select the following print settings as necessary:
Note:
For more information about printer settings, click the ?button.
The Quality setting on this screen gives you the best combination of quality and
print speed for most prints. For the highest print quality (Photo RPM) on selected
papers, click Custom, then click the Advanced button and see your online User’s
Guide for instructions on selecting Photo RPM.
5. Click Print.
Make sure you see C64 Series
Select your paper size
Select your document
or image orientation
Select higher quality or faster printing (if available)
Select the type of
paper you’re using
Select Automatic mode
Select Color or
Black ink
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Solving Problems
Checking the Printer’s Lights
If the printer’s lights come on or flash, check the explanations listed below.
Lights Explanation
Green power
light flashes
The printer is receiving a print job, replacing an ink cartridge,
charging ink, or cleaning the print head.
Red paper
light is on
Your paper ran out. Load more paper, then press the
paper button to resume printing.
Red paper
light flashes
Paper is jammed in the printer. Press the paper button to
eject the paper. If that doesn’t work, turn off the printer, open
the cover, and pull the paper out from the front, including any
torn pieces. Then turn on the printer, reload paper, and press
the paper button.
Red ink light
flashes
One of the cartridges is low on ink. Check the message that
appears on your screen to determine which cartridge is low.
Make sure you have a replacement cartridge.
Red ink light
is on
One of the cartridges is out of ink or not installed. Make sure
you have a replacement cartridge, then follow the steps in
your online User’s Guide to install it.
If you have just installed a new cartridge, it may be
incompatible with the printer or incorrectly installed. Reinstall
it or replace it with the correct cartridge as described in your
online User’s Guide.
Green power
light and red ink
light are on
An ink cartridge is not installed correctly. Reinstall it as
described in your online User’s Guide.
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12 Solving Problems
Problems and Solutions
You see banding (light lines).
■The print head nozzles may need cleaning; follow the instructions below to
clean the print head:
1. Make sure the printer is turned on but not printing, and the red ink
light is off.
2. Windows: Right-click the printer icon on your taskbar (in the lower
right corner of your screen). Select Head Cleaning.
Macintosh OS X: Open the Applications folder and select EPSON
Printer Utility. Select Stylus C64 in the printer list, click OK, and select
Head Cleaning.
Red paper
light and red ink
light flash
Paper may be blocking movement of the print head. Turn off
the printer, then open the cover and remove any jammed
paper or other foreign objects. Turn the printer back on. If the
lights are still on, contact your dealer or EPSON as described
on your Start Here sheet.
Green power
light is off and red
paper light and
red ink light are
flashing
The printer may have an internal error. Turn off the printer,
wait a few seconds, and turn it on again. If the lights are still
flashing, contact your dealer or EPSON as described on your
Start Here sheet.
Lights Explanation
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Problems and Solutions 13
Macintosh OS 8.6 to 9.x: Open the File menu and choose Page Setup
or Print. Click the Utility button, then click the Head Cleaning
button.
3. Follow the instructions on the screen to clean the print head.
Cleaning takes about 40 seconds. The printer makes noise and the green
power light flashes.
Caution:
Never turn off the printer while the green power light is flashing, unless the
printer hasn’t moved or made noise for more than 5 minutes.
4. When the green power light stops flashing, make sure paper is loaded
in the printer, then do the following:
Windows: Click Print nozzle check pattern. Then click Print.
Macintosh: Click Confirmation, then click Next.
The nozzle check pattern prints.
5. If the nozzle check pattern has no gaps, click Finish.
If the pattern has gaps, click Clean to clean the print head again.
You can also turn the printer off and wait overnight—this allows any
dried ink to soften—and then try cleaning the print head again.
■The ink cartridges may need replacing; see your online User’s Guide for
instructions on replacing ink cartridges.
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14 Solving Problems
Your printout is blurry or smeared.
■Make sure the printable side of the paper is face-up. It’s usually brighter or
whiter than the other side.
■If you’re using double-sided paper and printing heavily saturated or dark
images on the front side of the paper, you may notice that smudges or marks
appear on the front when you print the second side. If one side of the paper
will contain a lighter image or text, print that side first to eliminate marks or
smudging.
■If ink smears on the back of a printout, clean the inside of the printer as
described in your online User’s Guide.
Your paper doesn’t feed correctly or jams in the printer.
■If multiple pages feed at once, remove the paper from the sheet feeder, fan the
edges to separate the sheets, then reload it.
■If paper jams, press the paper button for several seconds to clear the jam.
If that doesn’t work, open the cover and pull the paper out from the front,
including small pieces that may have torn off. Reload the paper and press the
paper button.
■Heavily saturated prints may curl, causing a paper jam when printing on both
sides of the paper.
If your paper loads incorrectly or jams frequently:
■Use new, smooth, high-quality paper, loaded printable side up.
■Fan the edges of the stack of paper to separate the sheets.
■Don’t load paper above the arrow mark inside the left edge guide.
■Place the paper against the right edge, behind the tab. Slide the left edge guide
against it, but not too tightly.
Too many copies are printing.
Make sure that the Copies option in your printer software or program is not set for
multiple copies.
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Problems and Solutions 15
You see incorrect characters.
■Make sure the USB cable is securely connected and meets the requirements on
page 17. Then try printing again.
■Make sure your printer is selected in your software. If you’re using a
Macintosh, make sure your printer is set as the active printer in Print Center
(OS X) or the Macintosh Chooser (OS 8.6 to 9.x).
■If you’re using a switch box or USB hub with your printer, connect the printer
directly to your computer.
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16 Solving Problems
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Requirements and Notices 17
Requirements and Notices
Windows System Requirements
To use your printer and its software, your system should have:
■A Microsoft®Windows®compatible PC with a Pentium®233 MHz or faster
recommended
■Microsoft Windows 98, Windows Me, Windows 2000, or Windows XP
■At least 64MB RAM (128MB recommended)
■100MB free hard disk space (200MB or more recommended)
■VGA or better display adapter and monitor
■A Windows-compliant USB port
■A shielded USB “AB” cable up to 6.5 feet (2 meters) long.
Macintosh System Requirements
To use your printer and its software, your system should have:
■An Apple iMac™series or Power Macintosh®G3 or G4 with a built-in USB port
■Macintosh OS 8.6 through 9.x, OS X 10.1 or higher (Macintosh OS 9.0 or later
recommended)
■At least 64MB RAM for OS 8.6 through OS 9.x (128MB recommended); 128MB
RAM for OS X (256MB or more recommended)
■At least 100MB free hard disk space (200MB recommended)
■VGA display or better
■A shielded USB “AB” cable up to 6.5 feet (2 meters) long.
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18 Requirements and Notices
Important Safety Instructions
Before using your printer, read these safety instructions to make sure you use it safely and
effectively:
■Be sure to follow all warnings and instructions marked on the printer.
■Use only the type of power source indicated on the printer’s label.
■Connect all equipment to properly grounded power outlets. Avoid using outlets on
the same circuit as photocopiers or air control systems that regularly switch on and
off.
■Place the printer near a wall outlet where the plug can be easily unplugged.
Placez l’imprimante près d’une prise de courant où la fiche peut être débranchée
facilement.
■Do not let the power cord become damaged or frayed.
■If you use an extension cord with the printer, make sure the total ampere rating of the
devices plugged into the extension cord does not exceed the cord’s ampere rating.
Also, make sure the total ampere rating of all devices plugged into the wall outlet does
not exceed the outlet’s ampere rating.
■Keep your printer and computer system away from potential sources of
electromagnetic interference, such as loudspeakers or cordless telephone base units.
■Avoid locations that are subject to rapid changes in heat or humidity, shocks or
vibrations, or dust.
■Leave enough room around the printer for sufficient ventilation, leaving at least 3.9
inches between the back of the printer and the wall.
■Do not place the printer near a radiator or heating vent or in direct sunlight.
■Place the printer on a flat, stable surface that extends beyond the printer base in all
directions. The printer will not operate properly if it is tilted or at an angle.
■When transporting or storing the printer, don’t tilt it, stand it on its side, or turn it
upside-down. This may allow ink to leak from the ink cartridges.
■Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do
not spill liquid on the printer.
Caution: Always turn the printer off using the power button. Don’t switch off the
power strip or unplug the printer until the green power light is off.
■Do not block or cover the openings in the printer’s case or insert objects through the
slots.
■Except as specifically explained in this manual, do not attempt to service the printer
yourself.
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Important Safety Instructions 19
■Unplug the printer and refer servicing to qualified service personnel under the
following conditions:
If the power cord or plug is damaged; if liquid has entered the printer; if the printer
has been dropped or the case damaged; if the printer does not operate normally or
exhibits a distinct change in performance. Adjust only those controls that are covered
by the operating instructions.
Ink Cartridge Safety Instructions
■Keep ink cartridges out of the reach of children.
■Be careful when you handle used ink cartridges; there may be ink remaining around
the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets
in your eyes, flush them immediately with water.
■Do not put your hand inside the printer or touch a cartridge during printing.
■Do not move the print head by hand. You may damage the printer.
■Install the ink cartridge immediately after you remove it from its package. Leaving the
cartridge unpacked for a long time before use can result in reduced print quality.
■Do not use an ink cartridge beyond the date printed on the cartridge carton. For best
results, use up the ink cartridges within six months of first installing them.
■Store ink cartridges in a cool, dark place.
■Store ink cartridges with the bottom of the packaging facing down.
■After bringing an ink cartridge inside from a cold storage site, allow it to warm up at
room temperature for at least three hours before using it.
■Do not shake an ink cartridge after removing it from its package; this can cause
leakage.
■Do not remove or tear the label on an ink cartridge; this can cause leakage.
■Do not dismantle the ink cartridges or try to refill them. This could damage the print
head.
■Do not touch the green IC chip on the front of the cartridge. This may affect normal
operation and printing.
■If you remove an ink cartridge for later use, protect the ink supply area from dirt and
dust and store it in the same environment as the printer. Note that there is a valve in
the ink supply port, making covers or plugs unnecessary, but care is needed to prevent
the ink from staining items that the cartridge touches. Do not touch the ink cartridge
ink supply port or surrounding area.
■Before transporting the printer, make sure the print head is capped in the far right
position and the ink cartridges are in place. Secure the ink cartridge holder with the
included insert to make sure it remains in the proper position.
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20 Requirements and Notices
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio or
television reception. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
■Reorient or relocate the receiving antenna.
■Increase the separation between the equipment and receiver.
■Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
■Consult the dealer or an experienced radio/TV technician for help.
WARNING: The connection of a non-shielded equipment interface cable to this
equipment will invalidate the FCC Certification of this device and may cause interference
levels which exceed the limits established by the FCC for this equipment. It is the
responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables
connected to unused interfaces. Changes or modifications not expressly approved by the
manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
C64 Quick Guide.book Page 20 Friday, August 1, 2003 9:26 AM