Epson Stylus PHOTO 870 User manual

Color Ink Jet Printer
Color Ink Jet Printer
Daily Use
Printed in Japan
99.11-5.9A 4011309
C01-00
Daily Use
4011309 Rev.0
cover-F
4011309 Rev.0
cover-F PMS265
4011309 Rev.0
cover-F DIC2425
4011309 Rev.0
cover-F DICF43 BK

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Where to Find Information
Setup Guide
❏This guide will help you set up and begin using your printer.
It includes information on setting up your printer and
installing the printer software.
Daily Use Guide
❏This guide provides information on daily printer operation.
It also contains troubleshooting tips and customer support
information.
Online Guides included on the CD-ROM
The guides on the CD-ROM included with your printer will help
you learn more about your printer and color printing. To view
these guides, you must have a Web browser installed on your
computer. For more information on using this CD-ROM, see the
included CD-ROM Booklet.
❏Reference Guide Provides detailed information about
printer software settings, printing on
special paper, maintenance, and problem
solving.
❏Color Guide Includes sample images, explanations and
troubleshooting information that will help
answer your questions about color imaging
and printing.

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All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. Theinformationcontained herein is designed only for use with this EPSON
printer. EPSON is not responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION's operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from
the use of any options or any consumable products other than those designated as Original
EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
SEIKO EPSON CORPORATION shall not be held liable for any damage resulting from
electromagnetic interference that occurs from the use of any interface cables other than those
designated as EPSON Approved Products by SEIKO EPSON CORPORATION.
EPSON is a registered trademark and EPSON Stylus is a trademark of SEIKO EPSON
CORPORATION.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2000 by SEIKO EPSON CORPORATION, Nagano, Japan.

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Contents
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . 1
A Few Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . 5
For United Kingdom Users . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . 6
Printer Parts and Functions . . . . . . . . . . . . . . . . . . . . 7
Printer Parts and Control Panel Functions . . . . . . . . . . . . . 7
Loading Special Paper, Envelopes, and Other Media 9
Loading Special Paper and Other Media . . . . . . . . . . . . . . . 9
Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Printing with Windows . . . . . . . . . . . . . . . . . . . . . . . . 13
Printer Software Introduction . . . . . . . . . . . . . . . . . . . . . . . .13
Making Changes to Printer Settings . . . . . . . . . . . . . . . . . .15
Previewing your printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Getting Information Through Online Help . . . . . . . . . . . . . 26
Printing with Macintosh . . . . . . . . . . . . . . . . . . . . . . . 27
Printer Software Introduction . . . . . . . . . . . . . . . . . . . . . . . .27
Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . 27
Previewing your printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . 38
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . 46
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

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Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Typical Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . 59
Cancelling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Options and Consumable Products . . . . . . . . . . . . . 70
Options and Consumable Products . . . . . . . . . . . . . . . . . . . 70

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Safety Instructions
Important Safety Instructions
Read all of these instructions before using your printer. Also be
sure to follow all warnings and instructions marked on the
printer.
❏Do not block or cover the openings in the printer’s cabinet.
Do not insert objects through the slots.
❏Take care not to spill liquid on the printer.
❏Use only the type of power source indicated on the printer’s
label.
❏Connect all equipment to properly grounded power outlets.
Avoid using outlets on the same circuit as photocopiers or air
control systems that regularly switch on and off.
❏Avoid electrical outlets controlled by wall switches or
automatic timers.
❏Keep the entire computer system away from potential sources
of electromagnetic interference, such as loudspeakers or the
base units of cordless telephones.
❏Do not use a damaged or frayed power cord.
❏If you use an extension cord with the printer, make sure the
total ampere rating of the devices plugged into the extension
cord does not exceed the cord’s ampere rating. Also, make
sure the total ampere rating of all devices plugged into the
wall outlet does not exceed the wall outlet’s ampere rating.
❏Do not attempt to service the printer yourself.

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❏Unplug the printer and refer servicing to qualified service
personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the
printer;the printer has been dropped or the cabinet damaged;
the printer does not operate normally or exhibits a distinct
change in performance.
❏If you use the printer in Germany, observe the following:
To provide adequate short-circuit protection and over-
current protection for this printer, the building installation
must be protected by a 16 Amp circuit breaker.
Bei Anschluß des Druckers an die Stromversorgung muß
sichergestellt werden, daßdie Gebäudeinstallation mit einem
16 A-Überstromschalter abgesichert ist.
A Few Precautions
When using the printer
❏Do not put your hand inside the printer or touch the ink
cartridges during printing.
❏Do not move the print head by hand; otherwise, you may
damage the printer.
❏Always turn the printer off using the
Ppower button. When
this button is pressed, the
Ppower light flashes briefly then
goes off. Do not unplug the printer or turn off the power to
the outlet until the
Ppower light stops flashing.
❏Before transporting the printer, make sure the print head is in
the home (far right) position and the ink cartridges are in
place.

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When handling the ink cartridges
❏Keep ink cartridges out of the reach of children. Do not allow
children to drink from or otherwise handle the cartridges.
❏Be careful when you handle the used ink cartridges, as there
may be some ink around the ink supply port. If ink gets on
your skin, wash the area thoroughly with soap and water. If
ink gets in your eyes, flush them immediately with water. If
discomfort or vision problems remain after a thorough
flushing, see a doctor immediately.
❏Do not shake an ink cartridge; this can cause leakage.
❏Install the ink cartridge immediately after you remove it from
its package. If you leave a cartridge unpacked for a long time
before using it, normal printing may not be possible.
❏Do not use an ink cartridge beyond the date printed on the
cartridge carton: otherwise, it may result in reduced print
quality. For best results, use up the ink cartridges within six
months of first installing them.
❏Do not touch the green chip on the side of the cartridge. This
may inhibit normal operation and printing.
❏Do not dismantle the ink cartridges. This could damage the
print head.
❏After bringing an ink cartridge inside from a coldstorage site,
allow it to warm up at room temperature for at least three
hours before using it.
❏Store ink cartridges in a cool, dark place.
❏In this ink cartridge, the IC chip retains a variety of cartridge-
related information, such as the amount of ink remaining, so
that a cartridge may be removed and reinserted freely.
However, each time the cartridge is inserted, some ink is
consumed because the printer automatically performs a
reliability check.

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❏If you remove an ink cartridge for later use, be sure to protect
the ink supply area from dirt and dust; store it in the same
environment as the printer. Note that there is a valve in the
ink supply port, making covers or plugs unnecessary, but care
is needed to prevent the ink from staining items that the
cartridge touches. Do not touch the ink cartridge ink supply
port or surrounding area.
When choosing a place for the printer
❏Place the printer on a flat, stable surface that is larger than the
printer. The printer will not operate properly if it is tilted or
at an angle.
❏Avoid places subject to rapid changes in temperature and
humidity. Also, keep the printer away from direct sunlight,
strong light, or heat sources.
❏Avoid places subject to shocks and vibrations.
❏Leave enough room around the printer to allow for sufficient
ventilation.
❏Place the printer near a wall outlet where the plug can be
easily unplugged.
Note for French-speaking users:
Placez l’imprimante près d’une prise de contacte où la fiche peut être
débranchée facilement.