Epson Stylus Photo - Ink Jet Printer User manual

User’s Guide
Printed on recycled paper with at least 10% post-consumer content
front.fm5 Page i Friday, April 4, 1997 8:20 AM

ink cartridge
clamp
printer cover
edge guides
paper support extension
paper support
control panel
output tray
extensions
cleaning button
paper
light power
button
load/eject
button
black ink
out light color ink
out light
output tray
thickness lever
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ii
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use
with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options
or any consumable products other than those designated as Original EPSON Products or EPSON Approved
Products by SEIKO EPSON CORPORATION.
EPSON, EPSON Stylus, and ESC/P are registered trademarks and ESC/P Raster is a trademark of SEIKO EPSON
CORPORATION.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
Copyright © 1997 by Epson America, Inc. 4007083
4/97
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iii
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio or television reception.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause interference to radio and television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures.
◗Reorient or relocate the receiving antenna.
◗Increase the separation between the equipment and receiver.
◗Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
◗Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du
Canada.
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v
Contents
Introduction
Windows System Requirements 2
Macintosh System Requirements 2
How To Use Your Manuals 3
Warnings, Cautions, Notes, and Tips 4
Where to Get Help 4
Electronic Support Services 5
ENERGY STAR Compliance 6
Energy-saving Tips 7
Important Safety Instructions 7
1Basic Printing
Printing from Windows 1-1
Setting Printer Options from Windows Applications 1-2
Setting Default Printer Options 1-4
Checking Printer Status 1-5
Printing from a Macintosh 1-6
Choosing Paper and Other Media 1-8
What To Do When the Printer Lights Flash 1-9
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vi
2Custom Printing
Using Predefined Advanced Settings 2-1
Customizing Print Quality and Special Effects 2-4
Customizing Color Settings 2-7
Using ColorSync on the Macintosh 2-9
Saving Custom Settings 2-11
3Printing on Special Media
Using Special Media 3-1
Letterhead, Pre-printed Forms, and Legal-size Paper 3-3
EPSON 360 dpi, High Quality, and Photo Quality
Ink Jet Paper 3-3
EPSON 4 ×6 Photo Paper 3-4
EPSON Photo Quality Glossy Paper, Film, and
Transparencies 3-5
Envelopes 3-7
EPSON Photo Quality Ink Jet Cards 3-8
EPSON Iron-On Transfer Paper 3-8
EPSON Photo Quality Self Adhesive Sheets 3-8
Printing Panoramic Images and Other Custom Size
Projects 3-9
Printing a Panoramic Image from Windows 3-10
Printing a Panoramic Image from a Macintosh 3-11
4Managing Print Jobs and
Network Printing
Managing Print Jobs in Windows 4-1
Using the Spool Manager 4-2
Using the Status Monitor 4-4
Managing Print Jobs on a Macintosh 4-6
Using Monitor2 4-6
Using the Macintosh Status Monitor 4-7
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vii
Network Printing on a PC 4-9
Setting Up the Host System 4-10
Setting Up Remote Systems 4-10
Setting Up Your Network Path in Windows 95 4-11
5Maintenance and
Transportation
Cleaning the Print Heads 5-1
Using the Head Cleaning Utility 5-2
Using the Control Panel 5-2
Examining the Nozzle Check Pattern 5-3
Replacing an Ink Cartridge 5-3
Removing an Empty Ink Cartridge 5-4
Installing the New Cartridge 5-5
Replacing an Outdated Ink Cartridge 5-7
Aligning the Print Heads 5-8
Cleaning the Printer 5-9
Transporting the Printer 5-10
6Troubleshooting
Diagnosing Problems 6-1
Running a Printer Check 6-2
Improving Print Quality 6-3
The printed image has horizontal banding 6-3
Vertical lines are misaligned or vertical banding
appears 6-4
The printed image has incorrect or missing colors 6-4
The printed image is faint or has gaps 6-5
The printed image is blurry or smeared 6-5
Photographic images look grainy or rough 6-6
Color documents print in black and white 6-6
Solving Printing Problems 6-6
All lights are off 6-6
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viii
Only the P power light is on, but nothing prints 6-7
The S paper out light is flashing or on 6-7
A Bblack or Acolor ink out light is flashing or on 6-8
The Sand Plights are flashing 6-8
All the lights are flashing 6-8
The printer has finished charging the ink cartridge,
but the Ppower light is still flashing 6-8
The printer software installed with Windows 3.1 does not
work correctly after you upgrade to Windows 95 6-9
After you install your printing software, you see the
Windows 95 New Hardware found window 6-9
You see a spooling error message (Windows) 6-9
In Windows 95, the Status Monitor box does not
appear with the Despooler 6-9
You see a type 11 or memory error message
(Macintosh) 6-9
A portion of your image doesn’t print (Macintosh) 6-10
Printing is too slow 6-10
Your printer switches to the modem port or won’t
confirm on the printer port (Macintosh) 6-10
Your printer icon doesn’t appear in the Chooser
(Macintosh) 6-11
When you select your printer in the Chooser,
you see a message that it can’t be used 6-11
You get a type 39 error on the Macintosh 6-11
Fixing Paper Problems 6-11
Paper doesn’t feed 6-12
Multiple pages feed at the same time 6-12
Paper jams inside the printer 6-12
Paper doesn’t eject fully or is wrinkled 6-13
Solving Miscellaneous Printout Problems 6-13
Characters are incorrect or garbled 6-13
The margins are incorrect 6-14
The image is inverted as if viewed in a mirror 6-14
The printer prints blank pages 6-14
Something on the page is wrong or missing 6-15
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ix
ASpecifications
Printing A-1
Paper A-2
Ink Cartridge A-4
Mechanical A-4
Electrical A-5
Environmental A-5
Safety Approvals A-5
Interface A-5
Glossary
Index
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1
/
Introduction
Your EPSON Stylus®Photo printer is the ideal output device for
full-color layout proofs, digital photography, photo editing—or
any imaging project you create on your computer. The printer
includes the following features:
◗Exclusive Micro Piezo ink jet technology for smaller,
cleaner dots
◗Six-color printing for photo reproduction quality on plain
paper or a variety of special media
◗Fastest color print speeds in its class
◗Compatibility with Microsoft®Windows®and Macintosh®
◗PhotoEnhance for optimizing the contrast, saturation, and
brightness of your pictures at the touch of a button
◗Resolutions up to 720 ×720 dpi
◗EPSON Digital Darkroom software, inclucing Live
Picture®(Macintosh), LivePix™(Windows 95), and an
outstanding collection of CD-ROM images
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Introduction
2
Windows System Requirements
To use your printer and its software with a PC, your system
should have:
◗An IBM®compatible PC with at least a 486 DX2/66 MHz
or faster processor
◗DOS, Windows 3.1x, Windows for Workgroups 3.11, or
Windows 95
◗At least 16MB of RAM
◗At least 50MB of free hard disk space for storing images
◗VGA, Super VGA, or better display adapter and monitor
◗Double-speed CD-ROM drive (quad-speed or faster
recommended)
◗A shielded, twisted-pair parallel cable (6 to 10 feet long) to
connect your computer to the printer; the cable must have
a D-SUB, 25-pin, male connector for your computer and a
36-pin, Centronics®compatible connector for the printer.
Macintosh System Requirements
To use your printer and its software with a Macintosh, your
system should have:
◗Any Macintosh or Power Macintosh model except the
Macintosh Classic, Macintosh +, Macintosh 512, or
PowerBook™100
◗System 7.1 or later
◗At least 16MB of built-in RAM
◗At least 50MB of free hard disk space for storing images
◗VGA (8-bit, 640 ×480) or better display adapter and
monitor
Note:
If you don’t have a
CD-ROM drive, you can
get the printer driver
software on diskettes or
download it through
your modem. Contact
EPSON as described on
pages 4 and 5.
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Introduction
3
◗Double-speed CD-ROM drive (quad-speed or faster
recommended)
◗Standard Apple®System Peripheral-8 cable or equivalent
(RS-422, 8-pin mini DIN male/male, Belkin F2V024
recommended)
How To Use Your Manuals
To set up your printer, see the Quick Setup guide. This User’s
Guide contains the following information:
Chapter 1 covers the basics of printing with Windows or
Macintosh.
Chapter 2 tells you how to print special projects with custom
settings for print quality and color management.
Chapter 3 gives guidelines for selecting and using the right
paper or other media for your print job and instructions for
printing panoramic images.
Chapter 4 explains how to manage print jobs, check printer
status, and set up your PC system for network printing.
Chapter 5 gives instructions for replacing ink cartridges,
cleaning and aligning the print heads, and cleaning and
transporting the printer.
Chapter 6 provides solutions for any problems you may have.
The Appendix provides the technical details on your printer,
ink cartridges, and EPSON media.
A Glossary and an Index are included at the end of the book.
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Introduction
4
Warnings, Cautions, Notes, and Tips
You’ll find this information throughout your manual:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your
equipment.
Notes contain important information about your printer.
Tips contain additional hints for great printing.
Where to Get Help
EPSON provides customer support and service through a
network of authorized EPSON Customer Care Centers. Dial
[phone] for the nearest location or the following
services:
◗Fax-on-Demand access to EPSON’s technical information
library
◗Literature on current and new products
◗The location of your nearest Authorized EPSON Reseller or
Customer Care Center
◗Technical information on the installation, configuration,
and operation of EPSON products
◗Customer relations
For answers to commonly asked questions about EPSON
products 24 hours a day, seven days a week, call EPSON Sound
Advice at [phone].
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Introduction
5
You can purchase ink cartridges, paper, manuals, accessories,
and parts from EPSON Accessories at [phone] (U.S.
sales only). In Canada, please call [phone] for dealer
referral.
If you need help using software with an EPSON product, see
the documentation for that program for technical support
information.
Electronic Support Services
You can access helpful tips, specifications, DIP switch or
jumper settings, drivers, FAQs, sample files, application notes,
and EPSON product bulletins 24 hours a day, seven days a
week, using a modem and one of the online services below.
World Wide Web
From the Internet, you can reach EPSON’s Home Page at
http://www.epson.com.
EPSON Internet FTP Site
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto
ftp.epson.com with the user name anonymous and your e-mail
address as the password.
EPSON Download Service
You can call the EPSON Download Service at [phone].
Set your communications software to 8 data bits, 1 stop bit, no
parity. Modem speed can be up to 28.8 Kbps.
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Introduction
6
EPSON Fax-on-Demand Service
You can access EPSON’s technical information library by
calling [phone] or [phone] and selecting the
appropriate phone option. You must provide a return fax
number to use Fax-on-Demand.
EPSON Forum on CompuServe
Members of CompuServe®can type GO EPSON at the menu
prompt to reach CompuServe’s Epson America Forum. As an
owner of an EPSON product, you are eligible for a free
introductory CompuServe membership, which entitles you to
an introductory credit and your own user ID and password.
To take advantage of this offer in the U.S. or Canada, call
[phone] and ask for representative #529.
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has determined that this
product meets the ENERGY STAR guidelines for energy
efficiency.
The EPA ENERGY STAR Office Equipment program is a
voluntary partnership with the computer and office equipment
industry to promote the introduction of energy-efficient
personal computers, monitors, printers, fax machines, and
copiers in an effort to reduce air pollution caused by power
generation.
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Introduction
7
Energy-saving Tips
Here are a few tips you can use to be even more energy-wise:
◗If your monitor isn’t ENERGY STAR compliant, turn it off
when you’re not using it.
◗Turn off your computer, printer, and monitor each day
when you are done using them.
◗Use the print preview option in your software so you can
catch errors before you print something.
◗Send e-mail rather than distributing memos. Not only is
this faster, but you’ll save paper and storage space too.
Important Safety Instructions
Before using your printer, read the following safety instructions
to make sure you use the printer safely and effectively.
◗Turn off and unplug the printer before cleaning. Clean
with a damp cloth only. Do not spill liquid on the printer.
◗Do not place the printer on an unstable surface or near a
radiator or heating vent.
◗Do not block or cover the openings in the printer’s cabinet
or insert objects through the slots.
◗Useonlythe typeof powersourceindicated onthe printer’s
label.
◗Connect all equipment to properly grounded power
outlets. Avoid using outlets on the same circuit as
photocopiers or air control systems that regularly switch
on and off.
◗Place the printer near a wall outlet where the plug can be
easily unplugged.
Placez l’imprimante près d’une prise de contacte où la fiche
peut être débranchée facilement.
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Introduction
8
◗Do not let the power cord become damaged or frayed.
◗If you use an extension cord with the printer, make sure
the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating.
Also, make sure the total of all devices plugged into the wall
outlet does not exceed 15 amperes.
◗Except as specifically explained in this User’s Guide, do not
attempt to service the printer yourself.
◗Unplug the printer and refer servicing to qualified service
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered
the printer; if the printer has been dropped or the cabinet
damaged; if the printer does not operate normally or
exhibitsadistinctchange inperformance.Adjust onlythose
controls that are covered by the operating instructions.
Even if you are familiar with other types of printers, be sure to
read through the following list of precautions before operating
your ink jet printer:
◗Do not put your hand inside the printer or touch the
cartridge during printing.
◗Under normal circumstances, ink will not come out of the
cartridge. If it does get on your skin, wash it off with soap
and water. If it gets in your eyes, flush them immediately
with water.
◗Keep ink cartridges out of the reach of children.
◗Do not dismantle the ink cartridges or try to refill them.
This could result in damage to the print head.
◗Once you install an ink cartridge, do not open the clamp or
remove the cartridge except to replace it with a new one.
The cartridge may become unusable otherwise.
◗Install the ink cartridge immediately after you remove it
from its package. Leaving the cartridge unpacked for a long
time before use may result in reduced print quality.
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Introduction
9
◗Do not use an ink cartridge beyond the date printed on the
cartridge carton. For best results, use up the ink cartridges
within six months of installing them.
◗Do not shake an ink cartridge; this can cause leakage.
◗Always turn the printer off using the Ppower button.
When this button is pressed, the Ppower light flashes
briefly then goes out. Do not unplug the printer or turn off
the power to the outlet until the Ppower light is off.
◗Before transporting the printer, make sure the print head is
capped in the far right position and the ink cartridges are in
place.
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1-1
1
It’s easy to print with your new EPSON Stylus Photo. First you
have to set up your printer, following the instructions in the
Quick Setup guide. Then install the printer driver software on
your Digital Darkroom CD. Read this chapter to find out
about the following:
◗Printing from Windows
◗Printing from a Macintosh
◗Choosing paper and other media
◗What to do when the printer lights flash
Printing from Windows
When you want to print from your Windows application, you
click the print icon or choose Print from the File menu. You
can then choose which pages to print, the number of copies,
and other options. The settings that describe your print job—
whether you want to use full color or black ink only, for
example—are part of your printer driver software.
The following sections tell you how to set printer options from
Windows applications, how to change the default printer
settings, and how to check your printer’s status.
Basic Printing
Note:
If you need driver
software for Windows
NT and it’s not included in
your box, you can
download it from EPSON.
See page 5 in the
Introduction for more
information.
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Basic Printing
1-2
Setting Printer Options from Windows
Applications
This section describes the preferences you’ll need to set for all
your everyday printouts. See Chapter 2 for information about
special settings like PhotoEnhance.
Follow these steps to check printer settings from your graphics
application or other Windows software:
1. ChoosePrint orPrint Setup fromtheFile menu.Yousee a
printing dialog box.
If you choose Print, you first see a Print dialog box that
contains the settings you change most often, including the
number of copies and the pages you want printed.
2. Make sure your EPSON Stylus Photo printer is selected,
and then click the Printer, Setup, Properties, or Options
button. (You may have to click a combination of these
buttons.) You see a dialog box like the following:
If you don’t see the dialog box shown in step 2, click the
Main tab.
For more information
about printer settings,
click the Help button. In
Windows 95, you can
right-click any item on the
screen and then click
What’s This?
Click for
more
information
Main tab
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