Epson TM-P60II Use and care manual

Technical Reference Guide
Describes features of the product.
Describes setup and installation of the product.
Describes advanced usage methods for the product.
Describes how to control the printer and necessary
information when you develop applications.
Describes how to handle the product.
Describes information for replacement.
Describes general specications and character code
tables.
M00057008
Rev. H
Product Overview
Setup
Advanced Usage
Application Development Information
Handling
Replacement of the TM-P60
For receipt models
Appendix

2
Cautions
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permis-
sion of Seiko Epson Corporation.
The contents of this document are subject to change without notice. Please contact us for the latest informa-
tion.
While every precaution has been taken in the preparation of this document, Seiko Epson Corporation
assumes no responsibility for errors or omissions.
Neither is any liability assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Trademarks
EPSON is a registered trademark of Seiko Epson Corporation.
Exceed Your Vision and ESC/POS are registered trademarks or trademarks of Seiko Epson Corporation.
Microsoft®and Windows®are registered trademarks of Microsoft Corporation in the United States and/or other
countries.
Wi-Fi®, WPA™, and WPA2™ are either registered trademarks or trademarks of Wi-Fi Alliance®.
The Bluetooth®word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of
such marks by Seiko Epson Corporation is under license.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Apple, Apple TV, Apple Watch, iPad, iPad Air, iPad Pro, iPhone, and Lightning are trademarks of Apple Inc.,
registered in the U.S. and other countries. tvOS is a trademark of Apple Inc.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries.
Android and Google Play are trademarks of Google, Inc.
All other trademarks are the property of their respective owners and used for identification purpose only.
ESC/POS®Command System
Epson ESC/POS is a proprietary POS printer command system that includes patented or patent-pending
commands. ESC/POS is compatible with most Epson POS printers and displays.
ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises a
set of highly functional and efficient commands and also offers the flexibility to easily make future upgrades.
©Seiko Epson Corporation 2012-2018. All rights reserved.

3
For Safety
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read the following
carefully before handling the product.
Safety Precautions
DANGER
Dangers must be observed carefully to avoid serious injury or death.
WARNING
You must follow warnings carefully to avoid serious bodily injury.
CAUTION
Provides information that must be observed to prevent damage to the equipment or loss of data.
Possibility of sustaining physical injuries.
Possibility of causing physical damage.
Possibility of causing information loss.
Provides information that must be observed to avoid damage to your equipment or a
malfunction.
Provides important information and useful tips.
WARNING
Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise.
Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a
Seiko Epson service center for advice.
Never attempt to repair this product yourself. Improper repair work can be dangerous.
Never disassemble or modify this product. Tampering with this product may result in injury or
fire.
Be sure to use the dedicated AC adapter, Epson PS-11. Connection to an improper power supply
may cause fire.
Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may lead to
fire.
If water or other liquid spills into this equipment, do not continue to use it. Continued use may
lead to fire. Unplug the equipment immediately and contact your dealer or a Seiko Epson service
center for advice.

4
Safety Precautions on the Rechargeable Battery Pack
CAUTION
Do not connect cables in ways other than those mentioned in this manual. Different connections
may cause equipment damage and burning.
When connecting a serial cable, do not stress the connector part. Doing so may damage that
part.
Be careful not to drop this product. The product may break or cause injury if it is dropped.
Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may
cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean on this product. Equip-
ment may fall or collapse, causing breakage and possible injury.
To ensure safety, unplug this product before leaving it unused for an extended period.
Before moving the product, unplug it and unplug all cables connected to it.
Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so
may cause fire.
DANGER
If any liquid from the battery gets into your eyes, promptly wash it out with clean water for more
than 10 minutes and consult your doctor at once. If you do not, the liquid may cause loss of eye-
sight.
Never disassemble or modify the battery pack. This may cause fire, explosion, leakage, overheat-
ing or damage.
Do not expose the battery to fire or heat it. This may cause fire, explosion, leakage, overheating or
damage.
WARNING
If you notice a strange odor, overheating, discoloration, distortion, or other abnormality of the
battery, remove it from the printer or charger, and do not use it. Continued use may cause over-
heating, fire or explosion.
Immediately move the battery pack away from fire or flame if it produces a strange odor or leak-
age. Leaked electrolyte may flash off, leading to fire or explosion.
Should any battery liquid get on skin or clothing, promptly wash it off with clean water. If you do
not, the liquid may damage your skin.
Do not expose the battery to water. Do not allow water to contact the terminals. This may cause
fire, overheating, or electric shock.
Be sure to use and charge the specified battery OT-BY60II. Using a battery other than the one
specified may cause fire, explosion, leakage, overheating, or other damage.

5
Restriction of Use
When this product is used for applications requiring high reliability/safety, such as transportation devices
related to aviation, rail, marine, automotive; disaster prevention devices; various safety devices; or functional/
precision devices, etc., you should use this product only after giving consideration to including fail-safes and
redundancies into your design to maintain safety and total system reliability. Because this product was not
intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main
communication equipment, nuclear power control equipment, or medical equipment related to direct medical
care, etc., please make your own judgement on this product's suitability after a full evaluation.
Note about interference
This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accor-
dance with the instruction manual, may cause harmful interference to radio communications.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
Reorient or relocate the receiving antenna for the TV or radio.
Increase the separation between the equipment and the TV or radio.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult your dealer or an experienced radio/TV technician for help.
Never disassemble or modify this product.
Seiko Epson Corporation shall not be liable for interference to radio/TV resulting from changes or modifica-
tions to this product not expressly approved by Seiko Epson Corporation.

6
About this Manual
Aim of the Manual
This manual was created to provide information on the development, design, and installation of POS systems
and the development and design of printer applications for developers.
Manual Content
The manual is made up of the following sections:
Chapter 1 Product Overview
Chapter 2 Setup
Chapter 3 Advanced Usage
Chapter 4 Application Development Information
Chapter 5 Handling
Chapter 6 Replacement of the TM-P60
Appendix Product Specifications
Specifications of Interfaces and Connectors
Character Code Tables

7
Contents
■For Safety..................................................................................................................................3
Key to Symbols.................................................................................................................................................................... 3
Safety Precautions ............................................................................................................................................................. 3
Safety Precautions on the Rechargeable Battery Pack......................................................................................... 4
■Restriction of Use ....................................................................................................................5
■Note about interference ........................................................................................................5
■About this Manual ..................................................................................................................6
Aim of the Manual ............................................................................................................................................................. 6
Manual Content.................................................................................................................................................................. 6
■Contents....................................................................................................................................7
Product Overview ..........................................................................................11
■Features ................................................................................................................................. 11
■Product Configurations ...................................................................................................... 12
Interfaces.............................................................................................................................................................................12
NFC Tag ................................................................................................................................................................................12
Accessories .........................................................................................................................................................................12
■Part Names and Functions ................................................................................................. 14
Control Panel .....................................................................................................................................................................15
Online and Offline............................................................................................................................................................17
■Power Functions................................................................................................................... 18
Auto-Power Off .................................................................................................................................................................18
Battery Charge Modes....................................................................................................................................................18
■Operation Mode When Battery is Low ............................................................................. 19
Mode 1 .................................................................................................................................................................................19
Mode 2 .................................................................................................................................................................................20
■Error Status............................................................................................................................ 21
Automatically Recoverable Errors ..............................................................................................................................21
Recoverable Errors...........................................................................................................................................................21
Unrecoverable Errors ......................................................................................................................................................22
■NV Memory (Non-Volatile Memory)................................................................................. 23
NV Graphics Memory......................................................................................................................................................23
User NV Memory ..............................................................................................................................................................23
Customized Values and Memory Switches.............................................................................................................24
User-defined Page ...........................................................................................................................................................24
Maintenance Counter.....................................................................................................................................................24
■Useful Functions for Smart Devices.................................................................................. 25
NFC Tag ................................................................................................................................................................................25
QR Code...............................................................................................................................................................................25

8
Setup............................................................................................................... 26
■Flow of Setup ........................................................................................................................ 26
■Installing the Printer............................................................................................................ 27
Notes on Using the Wi-Fi Models............................................................................................................................... 27
■Changing the Paper Width ................................................................................................. 28
Removing the Spacer..................................................................................................................................................... 28
Installing the Spacer ....................................................................................................................................................... 29
■Installing the Battery........................................................................................................... 31
■Installing or Replacing the Roll Paper .............................................................................. 32
When Installing the Printer Horizontally................................................................................................................. 32
When Installing the Printer Vertically ....................................................................................................................... 33
■Connecting the Printer........................................................................................................ 36
USB Interface..................................................................................................................................................................... 36
Wireless LAN Interface ................................................................................................................................................... 37
Bluetooth Interface......................................................................................................................................................... 38
Advanced Usage............................................................................................ 42
■Software Settings................................................................................................................. 42
■Settings/Check Mode .......................................................................................................... 48
Self-test mode................................................................................................................................................................... 49
NV graphics information print mode ....................................................................................................................... 50
Software settings mode................................................................................................................................................ 50
Radio field intensity check mode............................................................................................................................... 52
Wireless module setup mode...................................................................................................................................... 53
Hexadecimal dumping mode ..................................................................................................................................... 57
■Dynamic Status Sheet Print Mode .................................................................................... 58
Wi-Fi Model........................................................................................................................................................................ 58
Bluetooth Model.............................................................................................................................................................. 59
■EpsonNet Config (Web Version) ........................................................................................ 60
Starting EpsonNet Config (Web Version) ................................................................................................................ 60
Settings ............................................................................................................................................................................... 61

9
Application Development Information.......................................................65
■Controlling the Printer ........................................................................................................ 65
ePOS-Print XML.................................................................................................................................................................65
ESC/POS...............................................................................................................................................................................65
■Software and Manuals ........................................................................................................ 66
Development Kits ............................................................................................................................................................66
Drivers ..................................................................................................................................................................................67
Utilities .................................................................................................................................................................................67
Others...................................................................................................................................................................................68
Download ...........................................................................................................................................................................68
■iOS Application Development and Distribution ............................................................ 69
Handling .........................................................................................................70
■Charging Battery .................................................................................................................. 70
■Cleaning the Printer............................................................................................................. 71
Cleaning the Printer Case..............................................................................................................................................71
Cleaning the Thermal Head..........................................................................................................................................71
Replacement of the TM-P60 .........................................................................72
■Compatibility ........................................................................................................................ 72
■Additional Functions and Functional Improvements ................................................... 75
Appendix.........................................................................................................76
■Product Specifications ........................................................................................................ 76
Printing Specifications....................................................................................................................................................76
Character Specifications ................................................................................................................................................77
Paper Specifications ........................................................................................................................................................78
Printable Area....................................................................................................................................................................79
Printing and Cutting Positions ....................................................................................................................................80
Electrical Characteristics................................................................................................................................................81
Reliability.............................................................................................................................................................................82
Environmental Conditions ............................................................................................................................................83
External Dimensions and Mass ...................................................................................................................................84
Colors....................................................................................................................................................................................84

10
■Specifications of Interfaces and Connectors .................................................................. 85
USB Interface..................................................................................................................................................................... 85
Wireless LAN Interface ................................................................................................................................................... 86
Bluetooth Wireless Interface........................................................................................................................................ 88
NFC Tag................................................................................................................................................................................ 92
Printing Communication Protocol............................................................................................................................. 92
Setting/Monitoring Function ...................................................................................................................................... 93
■Character Code Tables......................................................................................................... 94

11
Chapter 1 Product Overview
1
Product Overview
This chapter describes features and specifications of the TM-P60II, a portable receipt printer.
Features
Printing
Maximum printing speed of 100 mm/s is possible.
Printer handling
The direct connection without Wi-Fi access point brings a simplified configuration procedure of network
settings. (SimpleAP mode)
Easy drop-in paper loading.
58 mm and 60 mm width paper can be used.
Belt clip for maximum mobility.
Long battery life.
Software
NFC tag built into the printer unit for printing to a touched printer.
Printing triggered by bar code scan by smart device camera.
Utility for iOS/Android provides a user-friendly wizard to simplify the connection for smart devices. (Epson
TM Utility for iOS/Android™)
Command protocol is based on the ESC/POS Proprietary Command System.
OPOS ADK, JavaPOS ADK, and Windows printer drivers are available.
Printing various kinds of barcodes and two-dimensional symbols are available.
Has a maintenance counter function.
ePOS-print is possible with the Wi-Fi®models.
Interfaces
Has Wi-Fi (IEEE802.11 a/b/g/n) or Bluetooth®interface.
USB interface is standard equipment.
Environment
Has a paper-saving function.

12
Product Configurations
Interfaces
Wi-Fi (IEEE802.11a/b/g/n) + USB interface model
Bluetooth (Ver. 2.1 + EDR) + USB interface model
NFC Tag
You can perform wireless setup for terminals that support NFC by placing the terminal close to the NFC tag
(mark) on the printer.
*There is no Read/Write function.
Accessories
Included
Thermal roll paper (for operation check)
Battery pack (OT-BY60II)
AC adapter (PS-11) *1
AC cable *1
Wire saddle
USB cable
Setup Guide (Wi-Fi / Bluetooth)
User’s manual
Warranty certificate *1
*1 May not be included, depending on the model.
NFC Tag

13
Chapter 1 Product Overview
1
Options
Battery pack (OT-BY60II)
AC adapter (PS-11)
Battery charger (OT-CH60II)

14
Part Names and Functions
Roll Paper Cover
Open this cover to install or remove the roll paper.
Battery Cover
Open this cover to install or remove the battery.
Open Button
Push this button to open the roll paper cover.
Connector for AC adapter
Connect the AC adapter to charge the battery.
Belt clip
Use this clip to hang the printer on your belt.
USB connector cover
Open this cover to connect the USB interface cable.
Control panel
See "Control Panel" on page 15.
Roll paper cover
Open button
Battery cover
Connector for AC adapter
Belt clip
USB connector cover
NFC Tag

15
Chapter 1 Product Overview
1
Control Panel
Buttons
Power Button
Press this button to turn the printer on. Press this button for 2 seconds or more to turn the printer off.
Feed button
Pressing this button once feeds paper by one line. Holding this button down feeds paper continuously.
After the power button is pressed, it takes the following time before the printer is initialized.
Time to establish the communication is not included.
IEEE802.11a/b/g/n: Approx. 10 sec. after the Power LED comes on.
Bluetooth: Approx. 2 sec. after the Power LED comes on.
The printer does not operate and the LEDs go out when the battery is not installed in the
printer even if the printer is connected to the AC adapter.
To turn the printer on immediately after turning the printer off, press the Power button after
the LED lights go off.
Enabling/disabling of the Feed button can be selected by a command. If the command is set to
disable the button, it does not function.
Power button Feed button
Power LED Error LED Charge LED Battery LED

16
LEDs
Power LED (Green)
Lights when the power is on.
Goes out when the power supply is turned off.
Flashes when the printer is powering-off or while the Feed button is being pressed in the software setting
mode. With the Wi-Fi models, it flashes also when the printer is being initialized after the power is turned on.
Error LED (Orange)
Lights or flashes when the printer is offline.
Lights after the power is turned on or after a reset (offline). Automatically goes out when the printer is ready.
Lights when the remaining battery charge is at S or E levels. (For details about battery charge levels, see
"Operation Mode When Battery is Low" on page 19.)
Lights when the printer is offline. (For details about offline, see "Offline" on page 17.)
Flashes when an error occurs. (For details about the flash codes, see "Error Status" on page 21.)
Goes out during normal operation (online).
Charge LED (Orange)
Lights when the battery is being charged.
Off when the battery is fully charged.
Flashes when there is abnormality in battery charging.
Battery LED (Blue)
The remaining battery charge is indicated by three LEDs only when the battery is installed in the printer. For
details, see "Operation Mode When Battery is Low" on page 19.
The printer does not operate and the LEDs go out when the battery is not installed in the printer
even if the printer is connected to the AC adapter.

17
Chapter 1 Product Overview
1
Online and Offline
Online
The printer is online and ready for normal printing unless there is a reason to go offline.
Offline
The printer automatically goes offline under the following conditions:
During power on until the printer is ready
When the roll paper cover is open
When paper is out
During the self-test
While roll paper is fed using the Feed button
When the remaining battery charge is at level E in operation modes 1/2 or at level S in operation mode 2
When an error has occurred
The Error LED lights during offline. However, it flashes when an error has occurred.
For details about the battery charge levels and operation modes, see "Operation Mode When
Battery is Low" on page 19.
The buzzer beeps five times when there is no more paper or an error has occurred. You can dis-
able the buzzer with the memory switches. For details on the memory switch settings, see
"Software Settings" on page 42.

18
Power Functions
You can customize the printer using the power functions, the auto-power off function and battery charge mode
function to save the battery power or minimize the battery deterioration.
Auto-Power Off
The printer turns off the power automatically after the specified amount of time elapses in the power saving sta-
tus.
The auto-power off function is initially disabled. (The auto-power off time is set to 0.)
Battery Charge Modes
The printer acts differently when connected to the AC adapter depending on the battery charge mode.
The printer has two modes and is initially set to the mode 1.
Mode 1
In the mode 1, the printer charges the battery even if the battery is fully charged.
Mode 2
In the mode 2, the printer charges the battery when the remaining battery charge is less than fully charged.
The auto-power off time is selectable with the customized value. To set the customized value, see
"Software Settings" on page 42.
The battery charge mode is selectable with the customized value. To set the customized value,
see "Software Settings" on page 42.

19
Chapter 1 Product Overview
1
Operation Mode When Battery is Low
The printer acts differently depending on the remaining battery charge and the operation mode when battery is
low.
The printer has two modes and is initially set to the mode 1.
Mode 1
*: Printing may stop in the middle.
It is recommended to replace or charge the battery when the remaining battery charge goes
down to the level L.
The remaining battery charge is detected before printing starts and the displayed amount is
then updated. The Battery LED does not indicate the remaining battery charge detected in
real time.
The operation mode when battery is low is selectable with the customized value. To set the
customized value, see "Software Settings" on page 42.
The buzzer beeps five times when the remaining battery charge goes down to the levels L or S.
You can disable the buzzer with the memory switches. To set the memory switches, see "Soft-
ware Settings" on page 42.
Battery LED Error LED Remaining
battery charge Printing Communication
Level H Approx. 60 ~ 100% Possible Possible
Level M Approx. 20 ~ 60% Possible Possible
Level L Approx. 10 ~ 20% Possible Possible
Level S Approx. below 10% Possible* Possible
Level E Approx. 0% Impossible Impossible
: On : Flash : Off

20
Mode 2
*: Only for real-time commands.
Battery LED Error LED Remaining
battery charge Printing Communication
Level H Approx. 60 ~ 100% Possible Possible
Level M Approx. 20 ~ 60% Possible Possible
Level L Approx. 10 ~ 20% Possible Possible
Level S Approx. below 10% Impossible Possible*
Level E Approx. 0% Impossible Impossible
: On : Flash : Off